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[ SmartThings]: Energy sensors for Samsung QN900C TV show zero #150059

@escapers

Description

@escapers

The problem

The official SmartThings integration successfully adds my Samsung QN900C TV to Home Assistant, but all energy-related sensors (power and energy) consistently show a value of 0.

The official SmartThings mobile app, however, correctly displays the energy consumption data for the same TV. This indicates that the data is available in the SmartThings cloud, but it is not being correctly pulled or parsed by the Home Assistant integration for this specific TV model.

What version of Home Assistant Core has the issue?

(Wpisz swoją aktualną wersję, np. core-2025.7.3)

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Which integration are you using?

SmartThings

What is your building automation protocol?

No response

Anything in the logs that might be useful for us?

(No relevant errors appear in the logs, the sensors just report a state of 0)

Additional information

  • TV Model: Samsung QE75QN900CTXXH

  • I have already tried removing and re-adding the SmartThings integration with a new Personal Access Token that has full permissions. The issue persists.

  • Other controls for the TV (like on/off, channel, volume) work correctly through the integration.

  • This seems to be an incompatibility issue with this specific, newer TV model.

  • Home Assistant Core: 2025.8.0, Supervisor: 2025.07.3

  • TV Firmware Version: 2032.8 (from device info in HA): T-OSCPEUC-0080-2032.8IST_ENERGY

  • SmartThings: 4.HR02.0730

Thanks!

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