|
| 1 | +--- |
| 2 | +title: Partner Sales Enablement Guide |
| 3 | +kind: documentation |
| 4 | +description: "A training roadmap for a new MSP to be ready to lead a Datadog sales engineering process" |
| 5 | +private: true |
| 6 | +--- |
| 7 | +## Datadog basics |
| 8 | + |
| 9 | +First, head over to the <a href="https://partners.datadoghq.com/" target="_blank">Partner Portal</a>. Log in and click **Training**. Under Sales Certification, click **Get started today**. |
| 10 | + |
| 11 | +{{<img src="partners/portal_sales_go.png" alt="Partner Portal Sales Certification" style="max-width:734px">}} |
| 12 | + |
| 13 | +This course walks you through the basics you need to work with your opportunity. |
| 14 | + |
| 15 | +The course helps you to: |
| 16 | + |
| 17 | +- Understand what Datadog is and how to think about it with these modules: |
| 18 | + - Intro to Monitoring |
| 19 | + - Product Areas and Use Cases |
| 20 | + - Product Demo |
| 21 | + |
| 22 | +- Identify an opportunity that's a good fit for Datadog with: |
| 23 | + - Intro to differentiators |
| 24 | + - 7 signs of technical fit |
| 25 | + |
| 26 | +- Get ready to articulate the message to different audiences with: |
| 27 | + - Customers and Personas |
| 28 | + - Elevator pitch training |
| 29 | + |
| 30 | +## Technical demo |
| 31 | + |
| 32 | +Once you have completed the Datadog Sales Certification and are familiar with the Datadog basics, you should get your Demo Certification. |
| 33 | + |
| 34 | +{{<img src="partners/portal_demo_go.png" alt="Partner Portal Demo Certification" style="max-width: 367px">}} |
| 35 | + |
| 36 | +Not only does this course teach you to deliver a technical demo, it further helps you understand Datadog's approach to observability and its unified collaborative platform. |
| 37 | + |
| 38 | +## Proof of value |
| 39 | + |
| 40 | +After giving a technical demo, you'll work with the customer to develop an initial proof of value solution. To prepare for this, obtain the Datadog Technical Certification. |
| 41 | + |
| 42 | +{{<img src="partners/portal_tech_go.png" alt="Partner Portal Technical Certification" style="max-width:367px">}} |
| 43 | + |
| 44 | +This course: |
| 45 | +- Explains the basics behind Datadog core products |
| 46 | +- Addresses the market positioning of each product |
| 47 | +- Describes customer success |
| 48 | +- Helps you position individual product offerings |
| 49 | + |
| 50 | +To guide a customer through a successful proof of value engagement, you need deeper product knowledge. Get started with the [Datadog Fundamentals Learning Path][1] offered by the Datadog Learning Center. The Learning Center courses include hands-on labs and deepen your technical understanding of how Datadog works. |
| 51 | + |
| 52 | +## Pricing |
| 53 | + |
| 54 | +In order to complete your quote, you need pricing basics. |
| 55 | + |
| 56 | +- [Datadog's pricing][2] describes how pricing works, including the units of measurement and the metering approach at Datadog. |
| 57 | +- [Customer plans][3] provides details about standard end-customer pricing options. |
| 58 | +- Finally, to understand discounts offered, check out the Partner Portal pricing tab: |
| 59 | + |
| 60 | +{{<img src="partners/portal_pricing_go.png" alt="Partner Portal Pricing Info" style="max-width:734px">}} |
| 61 | + |
| 62 | +## The Datadog sales engineering process |
| 63 | + |
| 64 | +If you have gone through the recommended training outlined above, you're ready to conduct the Datadog sales engineering process: |
| 65 | + |
| 66 | +- Identify Opportunity |
| 67 | +- Qualify Opportunity |
| 68 | +- Register Opportunity |
| 69 | +- Technical Demo |
| 70 | +- Proof of Value |
| 71 | +- Configure, Price, Quote |
| 72 | + |
| 73 | +Should you have any questions during your journey, contact partner-support@datadoghq.com |
| 74 | + |
| 75 | +[1]: https://learn.datadoghq.com/bundles/dd-fundamentals |
| 76 | +[2]: /account_management/billing/pricing/ |
| 77 | +[3]: https://www.datadoghq.com/pricing/ |
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