Prior to working with
NICE inContact CXone, its agents handled customer interactions across a patchwork of solutions.
Release date- 22082019 - Sir Andrew Dillon has announced his intention to stand down as
NICE chief executive next year.
The
NICE Actimize X-Sight Platform-as-a-Service offers a single, unified, cost-effective way for financial service organizations to rapidly innovate and to introduce new services while supporting best-in-class financial crime, risk and compliance management capabilities.
NICE inContact, a
NICE (Nasdaq:
NICE) business, has announced that a multi-industry manufacturing company focused on innovative technology solutions for global industries, has significantly improved its contact center operations, including seeing a significant uptick in Net Promoter Score[R] in one division, by implementing
NICE inContact CXone globally to over 3,000 agents in 48 countries, the company said.
Social media users thought that being too
nice can lead to people taking advantage of others at work.
The implementation will include
NICE Actimize's recently launched Suspicious Activity Monitoring (SAM9) solution along with Actimize ActOne, an investigation management system that can serve as the financial institution's next generation alert and case management platform.
The new Suspicious Activity Monitoring solution introduces
NICE Actimize's innovative concept of Autonomous Financial Crime Management to the anti-money laundering category for the first time.
As one of the early adopters of Text-to-911, BVCOG is a trailblazer in Next Gen emergency communications, said Chris Wooten, Executive Vice President,
NICE. BVCOG also recognizes the importance of capturing and preserving Text- to-911 communications for incident reconstruction and investigations, and is committed to doing it the right way, with
NICE Inform.
NICE inContact CXone empowers organizations to provide an exceptional customer experience by acting smarter and responding faster to ever-changing consumer expectations.
Under this contract, financial details of which were not available,
NICE is providing IP radio recording along with
NICE Inform to support the P25 recording and incident reconstruction needs of the LA-RICS' member agencies including 50 law enforcement agencies, 31 fire departments, as well as Emergency Medical Services (EMS), transportation and education agencies.
Nice 'n Clean, the only brand offering a full-line of premium personal care wipes for the whole family, announced it is the exclusive wet wipe sponsor of Food Allergy Research & Education (FARE), a leading advocacy organization working on behalf of 15 million Americans living with food allergies.
In addition to
Nice 'n Clean, the first complete line of sustainable baby, toddler and personal care wipes, the company offers a wide variety of private label baby wipe products for leading retailers.
