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iRobot Roomba s9+ Self Emptying Robot Vacuum - Self-Empty for 60 Days, Detects & Cleans Around Objects in Your Home, Smart Mapping, Powerful Suction, Corner & Edge Cleaning

3.5 3.5 out of 5 stars 7,317 ratings

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Roomba s9+
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Purchase options and add-ons

Brand iRobot
Model Name Roomba s9+
Special Feature Ideal for Pet Hair, Powerful Suction, Thoroughly Cleans Corners & Edges, Wi-Fi Connected, Automatic Dirt Disposal- Empties Itself See more
Color Black
Product Dimensions 12.25"L x 12.25"W x 3.5"H
Surface Recommendation
Carpet, Hardwood, Hard Surfaces
Controller Type
Vera, App Control, Amazon Alexa, Siri, Voice Control See more
Battery Cell Composition
Lithium Ion
Item Weight
8.2 Pounds

About this item

  • A DEEP, DETAILED CLEAN. Groundbreaking technology makes the s9+ our legacy powerhouse robot vacuum. With 40x more the suction power*, the 3-Stage Cleaning System lifts, loosens, then eliminates debris and pet hair from deep within your carpets for a clean you won’t believe — with no effort from you. Automatically increases suction to clean even deeper into carpets with power boost technology. *Compared to the Roomba i Series robots
  • EMPTIES ITS VACUUM BIN, SO CLEANING IS OFF YOUR MIND - Cleans up after itself, emptying its Vacuum Bin into an enclosed bag that holds up to 60 days of debris, which means two whole months of not thinking about vacuuming.
  • CLEANS WHEN AND WHERE YOU WANT - Only IRobot brings you Imprint Smart Mapping allowing you to control and schedule which rooms are cleaned and when, while storing multiple maps for easier cleaning on each level of your home. Plus, customizable Keep Out Zones and Clean Zones allow you to tell them the exact area to avoid and clean.
  • A POWERFUL CLEAN - PerfectEdge Technology with advanced sensors and a specially designed Corner Brush optimize cleaning deep into corners and along edges. Ideal for homes with pets. 40% larger Multi-Surface Dual Rubber Brushes that don't get tangled with pet hair. *Compared to the Roomba i Series robots
  • GUIDED BY SERIOUS SMARTS - The s9+ learns the layout of your home and builds personal Smart Maps, enabling it to expertly clean and navigate in neat, efficient rows. Careful Drive Mode detects objects in its path and cleans around them without jostling or nudging. (objects taller than 2.5 cm)
  • SPOT CLEANS MESSES THE MOMENT THEY HAPPEN WITHOUT HAVING TO CLEAN THE WHOLE HOUSE - A simple request to your voice assistant or via the IRobot Home App enables the Roomba s9 plus to clean messes for you, right when they happen. Works with Google Home and Alexa enabled devices. Alexa and all related logos are trademarks of Amazon or its affiliates. Google is a trademark of Google.
  • iROBOT OS DELIVERS MORE PERSONALIZED SUGGESTIONS THAN ANY OTHER ROBOT - The Roomba s9 plus takes vacuuming off your mind with personalized cleaning suggestions powered by the unique intelligence of IRobot OS.

Customer ratings by feature

Battery life
3.8 3.8
Suction power
3.6 3.6
For deep cleaning
3.2 3.2
Noise level
3.1 3.1

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From the manufacturer

Our legacy powerhouse robot vacuum ​


With PerfectEdge Technology, 40X more suction*, and self-emptying convenience, the Roomba s9+ robot vacuum provides a deep, detailed, effortless clean. With Alexa, Siri, or Google Assistant**, it cleans where you ask and then empties into a bag that holds 60 days of dirt-for a clean you won't believe with no effort from you.​

*Compared to the Roomba i Series robots​

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.

iRobot Roomba s9+ Features

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Advanced cleaning power

With groundbreaking technology & a sophisticated design, the s9+ is our legacy powerhouse robot vacuum.​

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Cleans up after you, & itself

Forget about vacuuming for months at a time with the Clean Base Automatic Dirt Disposal that allows the s9+ to empty itself for up to 60 days.

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Deep, detailed, powerful clean

With 100% more the suction, the 3-Stage Cleaning System lifts, loosens, then eliminates debris & pet hair from deep within your carpets.

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Dirt has nowhere to hide

PerfectEdge Technology with advanced sensors & a specially designed Corner Brush optimize cleaning deep into corners & along edges.

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Next level navigation

Intelligently maps & cleans an entire level of your home. vSLAM navigation actively captures over 230,400 data points per second to optimize coverage.

iRobot OS

Powered by iRobot OS

iRobot OS raises the bar - delivering an intuitive cleaning experience tailored to your needs and preferences.

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Vacuums messes in the moment

Smart navigation in the s9+ maps specific objects in your home so you can send it to the mess, right when the mess happens.

roomba

A clean unique to you

Learns from your cleaning habits to offer up customized schedules. Suggests extra cleanings when pollen count is high or during pet shedding season.

roomba

Complete control of your clean

With Imprint Smart Mapping, your robot knows your kitchen from your living room, so you can decide where it cleans & when.

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Steer clear of objects

You can tell your robot to stay away from certain areas or objects with customizable Keep Out Zones.

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Ideal for homes with pets

40% larger Dual Multi-Surface Rubber Brushes don't get tangled with pet hair. High-Efficiency Filter traps cat & dog allergens.

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Not a one-note performer

Careful Drive Mode uses 3D sensor tech to detect objects* in its path, cleaning around them without jostling or nudging. *Objects taller than 2.5cm

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Customer Reviews
3.5 out of 5 stars
7,317
4.0 out of 5 stars
7,645
4.2 out of 5 stars
13,712
4.2 out of 5 stars
13,712
4.2 out of 5 stars
30,192
4.2 out of 5 stars
25,022
Price
$526.30 $421.04 $347.35 $263.15 $168.41 $147.36
Mop type
Interchangeable bin Removable mopping pad
Cleaning Power
40x 10x 10x 10x 10x 10x
Edge and corner cleaning
PerfectEdge Technology
Clean with voice assistant*
Tackles multiple floor types
Multiple Suction Levels
Carpet Boost
Dual rubber brushes
40% Larger Rubber Brushes
Automatic dirt disposal
Recharges and resumes
Clean by room
Clean by zone or object
Recognizes & avoids obstacles

Product guides and documents

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Product information

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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iRobot Roomba s9+ Self Emptying Robot Vacuum - Self-Empty for 60 Days, Detects & Cleans Around Objects in Your Home, Smart Mapping, Powerful Suction, Corner & Edge Cleaning


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Product Description

With 40x more Power-Lifting Suction, our legacy powerhouse cleaning system, and advanced technologies, clean thoroughly—even into corners and along edges. The s9+ empties itself into the Clean Base Automatic Dirt Disposal that holds months of debris. Its learning never stops, as it offers up personalized cleaning recommendations that work around your life, pollen seasons, and peak pet-shedding times—so that it’s always one step ahead of the mess. (Compared to the Roomba i Series robots)​.c

Top Brand: iRobot

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This Item
iRobot Roomba s9+ Self Emptying Robot Vacuum - Self-Empty for 60 Days, Detects & Cleans Around Objects in Your Home, Smart Mapping, Powerful Suction, Corner & Edge Cleaning
iRobot Roomba s9+ Self Emptying Robot Vacuum - Self-Empty for 60 Days, Detects & Cleans Around Objects in Your Home, Smart Mapping, Powerful Suction, Corner & Edge Cleaning
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Price-34% $526.30
Typical:$803.36
$147.00-63% $219.99
List:$599.99
$799.99-20% $199.99
Typical:$249.99
$109.99
Delivery
Get it as soon as Thursday, Oct 24
Get it as soon as Thursday, Oct 24
Get it as soon as Thursday, Oct 24
Get it as soon as Thursday, Oct 24
Get it as soon as Thursday, Oct 24
Get it as soon as Thursday, Oct 24
Customer Ratings
Sold By
surface suggestion
runtime
batteries included
battery average life
compatible devices

Customer reviews

3.5 out of 5 stars
7,317 global ratings

Customers say

Customers have negative opinions about the value for money and sensitivity of the robotic vacuum cleaner. They mention it's too expensive to not be working properly, gets stuck in areas, and has issues with its error rate and durability. Opinions are mixed on functionality, cleaning ability, and map accuracy.

AI-generated from the text of customer reviews

982 customers mention "Functionality"351 positive631 negative

Customers have mixed opinions about the functionality of the robotic vacuum cleaner. Some mention it performs well overall, while others say it stops working and fails to complete the job on a fairly regular basis. They also mention it gets lost for no reason and has circuit board errors.

"...Seven days and this thing already had an internal error. $600 gamble if this will happen again. I'm going to exchange this one...." Read more

"...We decided that the one drawback to the 980 is that is worked so well, the dust bin filled up fast and it was a hassle to keep emptying it...." Read more

"...It has had about 3 tech glitches, but that is expected because tech isn’t perfect...." Read more

"...this guy gets stuck on nothing, gets lost for no reason, and fails to complete the job on a fairly regular basis...." Read more

550 customers mention "Cleaning ability"344 positive206 negative

Customers have mixed opinions about the cleaning ability of the robotic vacuum cleaner. Some mention it does a nice job cleaning carpets, with good suction and pickup. However, others say it has never cleaned their living room completely without errors, collecting dirt on many areas, and the cleaning pattern appears random when cleaning.

"...It maneuvers well through the house.Pros- Cleans in a grid pattern - see photo of nice lines left in carpet-..." Read more

"...The mapping feature is pretty cool too - allowing cleaning of only specific rooms, if desired...." Read more

"...So half the floor is clean. If I set it to clean again it starts with cleaning the area it has already cleaned...." Read more

"...I like how it produces a final map of the areas cleaned once it finishes. I also like how it automatically goes back to recharge itself...." Read more

337 customers mention "Map accuracy"122 positive215 negative

Customers have mixed opinions about the map accuracy of the robotic vacuum cleaner. Some mention it does an amazing job mapping out the house, avoiding obstacles, and allowing cleaning of only specific rooms. Others say the map made no sense, could not successfully map the second floor, and the mapping algorithm is horrendous.

"...EXCEPT if its the 3rd try that's a crazy incorrect map, if it happens on the 3rd try it automatically saves it all and that's your map, no option to..." Read more

"...It seems like it has a little bit less suction power, but the room map capability and self-emptying make up for it...." Read more

"...It would not let me edit the map, it would not let me change the map. Why? WHY SO DIFFICULT!!! Don't know...." Read more

"...be able to find its way back to the charging station; and continually start new maps rather than add to/refine the first effort...." Read more

486 customers mention "Value for money"73 positive413 negative

Customers are dissatisfied with the value for money of the robotic vacuum cleaner. They mention it's too expensive to not be working properly, doesn't do a very good job of picking up pieces of dog food, and makes mistakes that reduce its efficiency. Some say it's the most frustrating piece of tech they have in the house.

"...It was consistently excellent for 4 months, but it has failed to complete a job since early February and I have no idea why...." Read more

"...itself in to an unrecognizable ball once on carpet and actually becomes useless, it does settle itself back to normal again after a while...." Read more

"...It takes a couple of runs before it even generates your first map...." Read more

"...It is a pet, not a tool. You will spend almost a much time chasing, rescuing, and coddling it as you would vacuuming yourself...." Read more

358 customers mention "Sensitivity"20 positive338 negative

Customers are dissatisfied with the sensitivity of the robotic vacuum cleaner. They mention it gets lost and stuck in areas where all it has to do is move to the left or right. Some say it gets stuck in between chairs or tables, forgetting where it is. They also mention that every time something gets stuck in the brushes, they need to clear the brushes. Some customers say it can no longer get onto the carpet from the hard wood floors, and the rollers often get bound up with human hair.

"...Something else I've learned is that everytime something gets stuck in the brushes I need to clear the brushes and then put it back on the dock to '..." Read more

"...Nope! Without the map it appears to be totally helpless. It get los and stuck in areas where all it has to do is move to the left or the right, or..." Read more

"...(even though it's supposed to empty it's own bin), getting stuck in between chairs or tables, forgetting where it is and not being able to find it's..." Read more

"...It manages to get itself stuck next to walls where where throw rugs are, if the throw distance to baseboard is a little less than the robot width...." Read more

218 customers mention "Error rate"0 positive218 negative

Customers are dissatisfied with the error rate of the robotic vacuum cleaner. They mention it keeps giving an error and requires attention. Some customers also say the bin error is the first error.

"...writing the initial review the vacuum has been giving me a bin error regularly since mid-September even after it is thoroughly cleaned...." Read more

"...Unfortunately, about 1 hour into the vacuuming run it suddenly stopped because of 'Error 31'...." Read more

"...with getting stuck (in places it never got stuck before), calling out roller errors (personally I think the back roller is of poor design), and it..." Read more

"...Kept giving an error. I had to manually place it back on it's base. I packed it up and requested for a refund from amazon...." Read more

217 customers mention "Durability"45 positive172 negative

Customers are dissatisfied with the durability of the robotic vacuum cleaner. They mention it's fragile, easily damaged by things like air vents, and the side brushes appear weak. The lid is also very flimsy and poorly designed.

"...Side brushes appear weak. The brushes seem to struggle spinning while on carpet.8) Navigation: This is related to Cons: 2)...." Read more

"...The side brushes are junk no matter where you buy them.iRobot only provides consumable parts. Brushes, bags, and etc...." Read more

"...They easily are cut/cracked. [NEEDS IMPROVEMENT]..." Read more

"...Everything works great so far. Even the iRobot app seems more stable now...." Read more

Save your money and sanity: buy an i7+ instead
3 out of 5 stars
Save your money and sanity: buy an i7+ instead
Update: The performance of this robot has only gotten worse. We have renamed it "Marvin", after the robot in Hitchhiker's Guide to the Galaxy. "Marvin is the failed prototype of Sirius Cybernetics GPP (Genuine People Personalities) programme and due to unresolved flaws in his programming he is stuck with the intelligence to do great things but the will and drive to do very little." Fitting.---We own two iRobot i7+s and previously a 960. We recently acquired the s9+, hoping it would help more with our cat allergies and my cleanliness OCD. Our experience:0) The s9 is slightly smaller than the i7, so it fits a little better under furniture. [GOOD]1) The s9 top load bin and filter design is much improved over the i7+. It is much easier to get to and change. We love this new design. BRAVO! [GREAT]2) The s9 maps and covers well. So does the i7. [GREAT]3) The s9 battery capacity is poor for large surface areas. It takes about 4-4.5 hours to do our main floor because it has to stop and recharge for almost 1.5 hours during the cleaning cycle. It's a slight improvement on the i7+. [NEEDS IMPROVEMENT]4) The s9 traverses between hardwood and thick rugs with ease (note: we have NO rugs with fringe edges). It automatically increases the suction when it detects it's on a rug. [GOOD]5) The s9 is great at picking up fine cat hair on hardwood floors. So is the i7. [GOOD]6) The s9 performs the same with fine cat hair on rugs as does the i7. Even with spot clean and setting the s9 to the highest level of suction, it goes round and round and doesn't pick anything up. If we're lucky, it rolls the cat hair into strings that we then have to manually pick up. [NEEDS SERIOUS IMPROVEMENT]7) The s9 has a much larger filter than does the i7. We cannot believe the amount of fine grained stuff we collect in this thing (all I have to do is clean the filter in front of someone, and they immediately want to buy one!) I'm not sure that it does better than the i7, however. I'd have to do a comparison test. [GREAT]8) The s9 is advertised to have an "anti-allergen" feature, but this seems to be nothing more than the filter system, which the i7 has. Both have "high-efficiency HEPA-style (not HEPA) filters which capture 99% of dirt and filter down to 10 microns." True-HEPA which filters down to 0.3 microns. [NEEDS IMPROVEMENT -- as in, REAL HEPA filters]9) The s9 brushes curl under and sheer off entirely, easily and frequently. The i7 brushes are champs. [UNACCEPTABLE]10) The s9 rubber rollers seem to be not be as durable as the i7 brushes. They easily are cut/cracked. [NEEDS IMPROVEMENT]11) The s9 frequently gets stuck. Badly. It apparently thinks it needs to climb the legs on our dining room table and gets "stuck on a cliff". Or it goes between the center legs, gets wedged, and keeps trying to pull through to the point that it takes force to pull it back out. Really? We've started referring to the s9 as "Jarvis, the stupid robot." [UNACCEPTABLE]Rating: C--Overall: we are really REALLY disappointed in the s9+. It was advertised as being great for pet hair and allergies, and yet, it's really not unless the hair is on hardwood. In all, we simply do not see $400 of added value in the s9+. Save your money and buy the i7+.UPDATE: I have to give iRobot customer support a big thumbs up. They replaced the original unit at no cost whatsoever. Given that, I'm increasing the rating by one star. I will also share the following Roomba S9 experiment and results.---Research questions:* Is a Roomba S9+ smart enough to evade pets?* Is a Roomba S9+ smart enough to evade pet "droppings"?* Is a Roomba S9+ strong enough to suck in a cat's tail? (If the Q1 answer is 'no', then this question is moot.)Experiment methodology: * Acquire 2 long haired cats with different personalities. One must be very skittish, and the other head strong and stubborn.* Allow cats to get familiar with the environment and claim it as their kingdoms. * Program a Roomba S9+ to automatically run three times per day, each in different parts of the house. This is important because, for example, we want to determine if dropping location makes any difference (e.g., near the litter box vs. in the middle of the carpet).* Let the Roomba run for months on end and observe.Data to collect:* Contents of home base and S9 waste bins.* Debris on S9 (particularly in the rollers and wheels).* Video of cat behavior.Results:* Is a Roomba S9+ smart enough to evade pets? NO. The S9 runs right into pets. And in fact, cats are able to jump on its back and take a free ride around the house.* Is a Roomba S9+ smart enough to evade pet "droppings"? NO. Not only didn’t the S9 evade the droppings, but it coated the wheels, rollers, and side brush and then ingested the droppings and completely covered the circuit board. A through cleaning resulted in months of circuit board errors, causing it to undock and then die in the middle of the floor. This delayed the experiment. Another S9 was acquired to complete the experiment.* Is a Roomba S9+ strong enough to suck in a cat's tail? YES. If an S9 makes contact with a cat's tail, it will promptly suck it up into the rollers, which will set the cat off. An (probably not so much) unexpected result is that attempts to free the cat from the Roomba should be done with care, perhaps wearing oven mitts and a catcher's mask. Updating flawed methodology that did not take human safety into account.
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Top reviews from the United States

Reviewed in the United States on October 5, 2024
Style: Roomba s9+Verified Purchase
We have been a Roomba family since 2018. We have had a Roomba 980 upstairs and a Roomba 671 in the basement. The 980 is a beast and in my opinion, is the best Roomba ever made. The 671 is sufficient, although it bounces around like it's lost all the time. But this review is not about my old Roombas. We decided that the one drawback to the 980 is that is worked so well, the dust bin filled up fast and it was a hassle to keep emptying it. So we wanted one of the newer self-emptying Roombas.

We tried the i5, and that seemed stupider than our 671. We could tell it tried to be smart, but became confused easily and would shut down for no apparent reason, plus the suction really wasn't there. We returned that I decided to try a more expensive version. Well we are happy we did. The s9+ is almost as much of a beast as the 980. ALMOST. It seems like it has a little bit less suction power, but the room map capability and self-emptying make up for it. It navigates flawlessly and it is super nice to tell it to only clean the family room (or whatever room) if needed. It's also much faster than our 980. The 980 would spend 10-12 hours cleaning our 2200 sq ft main level, while the s9+ takes a bit more than 8 hours. Another big plus, it is much quieter than our 980.

All-in-all we are pleased with our purchase. I will update this review in the future to let you know how it works over the months and years.
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Reviewed in the United States on August 14, 2023
Style: Roomba s9+Verified Purchase
First this thing is loud. The rubber scrapers/rollers squeak on our floors. It's pretty annoying, I even use it a my alarm clock now.

While it is loud when cleaning your floors there is nothing that compares to when it empties into the base. High pitched vacuum noise as loud or louder than my shop vacuum. I am not exaggerating.

I had a $180 Shark that was dumb as a rock, banged hard into everything, not as loud and cleaned as well. This is supposed to replace the Shark.

___________________

On the Seventh day...

After it woke me up it vacuumed for a bit and did it's 'I stopped vacuuming for a reason' beep. I had some things to do so I checked the app. It showed it was still cleaning. But it wasn't.

Eventually I remembered it exists and found it. I pressed clean and it would not resume. So I put it on the dock and it still showed it was cleaning as it was charging.

Came back and the Roomba didnt respond to either the app nor the 'clean' button.

It needed a reboot. Held the 'clean' button for 20 seconds and it rebooted. Still nothing. I waited again. Pressed the 'clean' button again and it finally started to reboot. It told me it had an error 15, some internal error it was able to clear on its own. But no clue what it was.

Finally it starts working again and I set it to clean again.

Seven days and this thing already had an internal error. $600 gamble if this will happen again. I'm going to exchange this one. I don't feel like dealing with a deteriorating unit which may fail outside of the 30 day azon return period and get a refurbished unit from a warranty return with iRobot.

Update: Since I posted I still ran the vacuum to see if things that happened were a fluke. Maybe my expectations were too high? I've come to find out they really aren't.

So, the vacuum tried to 'mount' the dock. No, not in the I'm going home to charge and empty my bag. Nope, it decided to hump the dock at an approach angle of 45°, then after a minute of rocking up and down it backed off, spun around 360° and started it again. This happened 4-5 times before I picked it up and placed it away from the dock.

Something else I've learned is that everytime something gets stuck in the brushes I need to clear the brushes and then put it back on the dock to 'reset' it. Pressing the clean button will not get it to start cleaning again. It just toots its cheery little tune and sits there. I did not have this problem with the Shark that the Roomba replaced.

The worst part of it is that after being on the dock it will not pick up the job where it left off. So half the floor is clean. If I set it to clean again it starts with cleaning the area it has already cleaned.

I run this vacuum once a day. I can count on my hand the number of days that this vacuum has run trouble free for me and still have 3 fingers left over.

Update, again (2 months): Do not buy this junk. It literally said it was stuck on a ledge... In the middle of our hardwood floor. Nothing around it.

Now it has taken to trying to empty it's bin before it starts a job, repeatedly. Today it was 3 times in succession before I pulled it off it's dock. What programming says keep emptying your bin multiple times before you start a job. And the vacuum's bin is already empty. Who programs these things?

------------

Update 11/24/23

It is officially no longer working. It had a fault stating that the bumper was jammed and to tap it a few times to loosen it. I tapped it, and tapped it and tapped it some more. No change. Put it on the dock. No change. Rebooted it. No change. Tapped it again. No change. Rebooted it again. Yes, finally change. It moved a few feet from the dock and spun in a circle for about a minute and then the error of stuck bumper is back.

I give up.

I will continue to update all the new faults I discover until Amazon makes it unable for me to edit this review.
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1.0 out of 5 stars $600 and disappointed (Update - Solid do not buy x2)
Reviewed in the United States on August 14, 2023
First this thing is loud. The rubber scrapers/rollers squeak on our floors. It's pretty annoying, I even use it a my alarm clock now.

While it is loud when cleaning your floors there is nothing that compares to when it empties into the base. High pitched vacuum noise as loud or louder than my shop vacuum. I am not exaggerating.

I had a $180 Shark that was dumb as a rock, banged hard into everything, not as loud and cleaned as well. This is supposed to replace the Shark.

___________________

On the Seventh day...

After it woke me up it vacuumed for a bit and did it's 'I stopped vacuuming for a reason' beep. I had some things to do so I checked the app. It showed it was still cleaning. But it wasn't.

Eventually I remembered it exists and found it. I pressed clean and it would not resume. So I put it on the dock and it still showed it was cleaning as it was charging.

Came back and the Roomba didnt respond to either the app nor the 'clean' button.

It needed a reboot. Held the 'clean' button for 20 seconds and it rebooted. Still nothing. I waited again. Pressed the 'clean' button again and it finally started to reboot. It told me it had an error 15, some internal error it was able to clear on its own. But no clue what it was.

Finally it starts working again and I set it to clean again.

Seven days and this thing already had an internal error. $600 gamble if this will happen again. I'm going to exchange this one. I don't feel like dealing with a deteriorating unit which may fail outside of the 30 day azon return period and get a refurbished unit from a warranty return with iRobot.

Update: Since I posted I still ran the vacuum to see if things that happened were a fluke. Maybe my expectations were too high? I've come to find out they really aren't.

So, the vacuum tried to 'mount' the dock. No, not in the I'm going home to charge and empty my bag. Nope, it decided to hump the dock at an approach angle of 45°, then after a minute of rocking up and down it backed off, spun around 360° and started it again. This happened 4-5 times before I picked it up and placed it away from the dock.

Something else I've learned is that everytime something gets stuck in the brushes I need to clear the brushes and then put it back on the dock to 'reset' it. Pressing the clean button will not get it to start cleaning again. It just toots its cheery little tune and sits there. I did not have this problem with the Shark that the Roomba replaced.

The worst part of it is that after being on the dock it will not pick up the job where it left off. So half the floor is clean. If I set it to clean again it starts with cleaning the area it has already cleaned.

I run this vacuum once a day. I can count on my hand the number of days that this vacuum has run trouble free for me and still have 3 fingers left over.

Update, again (2 months): Do not buy this junk. It literally said it was stuck on a ledge... In the middle of our hardwood floor. Nothing around it.

Now it has taken to trying to empty it's bin before it starts a job, repeatedly. Today it was 3 times in succession before I pulled it off it's dock. What programming says keep emptying your bin multiple times before you start a job. And the vacuum's bin is already empty. Who programs these things?

------------

Update 11/24/23

It is officially no longer working. It had a fault stating that the bumper was jammed and to tap it a few times to loosen it. I tapped it, and tapped it and tapped it some more. No change. Put it on the dock. No change. Rebooted it. No change. Tapped it again. No change. Rebooted it again. Yes, finally change. It moved a few feet from the dock and spun in a circle for about a minute and then the error of stuck bumper is back.

I give up.

I will continue to update all the new faults I discover until Amazon makes it unable for me to edit this review.
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199 people found this helpful
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Reviewed in the United States on June 15, 2019
Style: Roomba s9+Verified Purchase
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If you want to save time and energy, yet have clean floors, this baby is for you! I’ve had my Roomba 980 for two years and had recently bought a Roomba i7+ when the s9+ came out. I loved both my Roomba vacuums and a major selling point on the i7+ was the cleaning base and the fact that it would empty itself 30 times into a neatly disposable bag, rather than requiring me to empty the bag for every run. Loving the self-emptying feature, I jumped on the upgrade to the s9+ due to three major points:

- smarter navigation,
- more suction power,
- and the ability to clean inside corners.

The upgrade from the i7+ to the i9+ was totally worth every single penny for me. The s9 happily works through areas where my 980 and i7 got stuck, cleans corners where my old Roombas always left dirt, and climbs over a ¾-inch lip going from light tile to dark-brown painted concrete and vice versa that my other two robot vacuums always got stuck on, so I had to leave that room closed and clean it separately.

I couldn’t believe the situations the s9 can work its way out of. The ¾-inch lip and two other troublesome ¾-inch slanted thresholds are no barrier to this baby. The first time up the ¾-inch step, Bertie, as we call him, got stuck. The next time, he worked his way about and finally made it over. From then on out, he has headed right for the middle of the lip and nailed it every time. He also cleans by a chair where there’s probably about an inch of clearance for him, and his training run had him turning bit by bit and retrying until he made it through the gap.

And the way this guy learned all the corners in our house: amazing. Yeah, they did some major work on the Roomba AI and it shows. The s9 also quickly built a smart map (1 ½ training runs and one cleaning run) of our bottom floor, which is about 1,800 square feet. He always makes it back to his base, which doesn’t always happen with the older models. It also seems to clean longer on a charge, but I haven’t timed it.

I’m posting a video of the s9 on a training run step where it’s learning how to navigate under a small piece of furniture with four legs.

We are VERY happy with this new addition to the Roomba family. We run the s9+ downstairs every night and run another Roomba upstairs during the day a few times a week. It’s incredibly freeing to know that our Roomba is running every night cleaning all the West Texas sand and dirt that we and the dogs carry in, and I don’t have to worry about emptying the bin every run. I have a chronic illness and this Roomba truly adds to the quality of my life, saving me time and energy.

Not to mention, the Roomba eliminates the stress of having a constantly dirty floor. (Even when we vacuumed every few days, our floor would be drifting with sand and dust.) Plus I can save my energy for other more enjoyable projects, things that I WANT to do – sorry, but vacuuming is not on that list. I listened to my friends rave about their robotic vacuums for quite a while before trying one, and once I had tried a Roomba, I was a believer.

If you have a Roomba i7+, the s9+ is a major upgrade and worth every single penny. If you have anything less than an i7+, this vacuum is worth double every penny. I kid you not. This thing is so smart (watch a training run), has way more vacuum power, cleans corners, gets closer to the walls, and doesn’t get stuck under overlying edges (such as my dishwasher) the way the other models did. I’m just hoping the next model folds laundry. 😉

Let Amazon donate to your favorite charity! Use Amazon Smile (smile.amazon.com) when you order and Amazon will donate to the charity of your choice when you make a qualifying purchase. Check out how Amazon Smile works at https://smile.amazon.com/gp/chpf/about/ref=smi_se_rspo_laas_aas. My shopping is donating to my favorite charity, Canines for Independence at no cost to me. Awesome!
Customer image
5.0 out of 5 stars A major upgrade from the i7+ and 980
Reviewed in the United States on June 15, 2019
If you want to save time and energy, yet have clean floors, this baby is for you! I’ve had my Roomba 980 for two years and had recently bought a Roomba i7+ when the s9+ came out. I loved both my Roomba vacuums and a major selling point on the i7+ was the cleaning base and the fact that it would empty itself 30 times into a neatly disposable bag, rather than requiring me to empty the bag for every run. Loving the self-emptying feature, I jumped on the upgrade to the s9+ due to three major points:

- smarter navigation,
- more suction power,
- and the ability to clean inside corners.

The upgrade from the i7+ to the i9+ was totally worth every single penny for me. The s9 happily works through areas where my 980 and i7 got stuck, cleans corners where my old Roombas always left dirt, and climbs over a ¾-inch lip going from light tile to dark-brown painted concrete and vice versa that my other two robot vacuums always got stuck on, so I had to leave that room closed and clean it separately.

I couldn’t believe the situations the s9 can work its way out of. The ¾-inch lip and two other troublesome ¾-inch slanted thresholds are no barrier to this baby. The first time up the ¾-inch step, Bertie, as we call him, got stuck. The next time, he worked his way about and finally made it over. From then on out, he has headed right for the middle of the lip and nailed it every time. He also cleans by a chair where there’s probably about an inch of clearance for him, and his training run had him turning bit by bit and retrying until he made it through the gap.

And the way this guy learned all the corners in our house: amazing. Yeah, they did some major work on the Roomba AI and it shows. The s9 also quickly built a smart map (1 ½ training runs and one cleaning run) of our bottom floor, which is about 1,800 square feet. He always makes it back to his base, which doesn’t always happen with the older models. It also seems to clean longer on a charge, but I haven’t timed it.

I’m posting a video of the s9 on a training run step where it’s learning how to navigate under a small piece of furniture with four legs.

We are VERY happy with this new addition to the Roomba family. We run the s9+ downstairs every night and run another Roomba upstairs during the day a few times a week. It’s incredibly freeing to know that our Roomba is running every night cleaning all the West Texas sand and dirt that we and the dogs carry in, and I don’t have to worry about emptying the bin every run. I have a chronic illness and this Roomba truly adds to the quality of my life, saving me time and energy.

Not to mention, the Roomba eliminates the stress of having a constantly dirty floor. (Even when we vacuumed every few days, our floor would be drifting with sand and dust.) Plus I can save my energy for other more enjoyable projects, things that I WANT to do – sorry, but vacuuming is not on that list. I listened to my friends rave about their robotic vacuums for quite a while before trying one, and once I had tried a Roomba, I was a believer.

If you have a Roomba i7+, the s9+ is a major upgrade and worth every single penny. If you have anything less than an i7+, this vacuum is worth double every penny. I kid you not. This thing is so smart (watch a training run), has way more vacuum power, cleans corners, gets closer to the walls, and doesn’t get stuck under overlying edges (such as my dishwasher) the way the other models did. I’m just hoping the next model folds laundry. 😉

Let Amazon donate to your favorite charity! Use Amazon Smile (smile.amazon.com) when you order and Amazon will donate to the charity of your choice when you make a qualifying purchase. Check out how Amazon Smile works at https://smile.amazon.com/gp/chpf/about/ref=smi_se_rspo_laas_aas. My shopping is donating to my favorite charity, Canines for Independence at no cost to me. Awesome!
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Top reviews from other countries

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Rodrigo
5.0 out of 5 stars Mucho mejor de lo que parece
Reviewed in Mexico on June 6, 2024
Style: Roomba s9+Verified Purchase
En realidad no estaba tan convencido de comprarlo, pero despues de haberlo usado 2 semanas se me hace un excelente producto. Quiero aclarar que no es perfecto y que jamás va a sustituir el trabajo humano, sin embargo es de muchísima ayuda. Podría decir que hace el 95 por ciento del trabajo pesado.
Dansky
5.0 out of 5 stars Vacuum made easy!!!
Reviewed in Canada on May 18, 2021
Style: Roomba s9+Verified Purchase
I've been playing with it for a month now, and it was so fun... now, when I'm cleaning the counter tops in the kitchen I just push everything on the floor tell Google to clean the kitchen and voila... 8 min later it's all done. I mapped my 1st floor in one "Vacuum everything" and one mapping run... pretty efficient. Everything worked on 1st try, I am very satisfied. I would say that the s9+ is very pricey and maybe the s7 would have done the trick, but I have a dog that sheds a lot and carpet in the basement, so I opted for the S9+ because of its stronger suction... hope I won't regret it in the long run.

5 stars because it's a piece of tech that worked without problem for me... if you can afford it, you won't regret it. If you are looking for something less expansive, try the s7... my brother has it and he's very happy with it... he doesn't own a dog tho.
Yousif A
1.0 out of 5 stars Worst Customer and after sales services
Reviewed in Saudi Arabia on August 10, 2023
Style: Roomba s9+Verified Purchase
I bought this product and regret it.
Such expensive product require responsible support team two days no one answered my email and still going.
NO TECHNICAL SUPPORT YOU WILL LOSE YOUR MONEY IF THE PRODUCT CONTAIN ANY ISSUE THEY WILL NOT HELP AT ALL
hamza
2.0 out of 5 stars Clean Base is not Duel voltage
Reviewed in the United Arab Emirates on December 24, 2022
Style: Roomba s9+Verified Purchase
The clean Base is not duel voltage, you will need a converter from 220 - 110 to use.
In the same time, the charging function is working fine without a converter!!
Khairil
3.0 out of 5 stars Vacuum works but clean Dock doesnt
Reviewed in Singapore on June 24, 2023
Style: Roomba s9+Verified Purchase
Vacuum works wonders, app works good, clean Dock can be switched on and connect with the robot vacuum only thing is the clean Dock is unable to clear the vacuum. Keep getting error message but roomba services can't help as this roomba isn't bought locally.