Topic: Reviews

Online reviews can lead customers to your business and provide opportunities to improve and grow in ways you might not have realized before. Knowing how to manage and respond to reviews is vital to building your business reputation and customer loyalty. Learn the secrets to unlocking the potential of your reviews here.

47 posts in Reviews

Businesses

4 soft skills for entrepreneurs looking to turn first-time visitors into regulars

March 21, 2025

Discover the soft skills that paint the perfect customer experience and keep customers coming back to Color Me Mine.

Businesses

How to get Yelp reviews without asking

March 7, 2025

Instead of asking for reviews, inspire customers to review your business organically by using these five strategies.

Businesses

Tips for responding to reviews on Yelp

February 28, 2025

It’s no longer just about what consumers say about your business—it’s also about what you say back. These five tips for responding to online reviews will help you navigate even…

News

Yelp survey findings reveal consumers favor detailed, genuine reviews over AI-generated or biased content

February 5, 2025

At Yelp, we understand the significant influence online reviews have on people’s purchasing decisions, which is why we take extensive measures to maintain reliable and helpful content on our platform,…

Businesses

R House to ‘our house’: how a Miami restaurant found its niche as a drag destination

October 9, 2024

The founders of R House, a Miami favorite for drag brunch, explain how they tapped into their community to become a celebrated local staple.

Businesses

20 years of triumph on Yelp: solutions for success from seasoned entrepreneurs

September 23, 2024

These seasoned Yelp pros have discovered the secrets to succeeding on and off Yelp, and they’re sharing their best tips with you.

Businesses

4 data-driven insights from GoDaddy to help you find your audience online

August 22, 2024

A marketing lead at GoDaddy shares four key customer insights to help businesses connect with their target audiences across marketing channels.

Photo-of-Fratellinos-pappardelle-al-porcini-from-Jonathan-T.-on-Yelp

Businesses

How the reviews of Yelp’s #1 Italian restaurant reflect its business goals

July 8, 2024

See how owner Beto DiCarlo’s business goals—from creating a familial environment to continued support for his employees—come to life in the glowing reviews customers have left for his restaurant, Fratellino.

Businesses

Why Chef JJ Johnson changed his business model based on reviews

February 1, 2024

At the fast-casual rice bowl chain FIELDTRIP, James Beard Award winner Chef JJ Johnson constantly evolves his business model to better serve the community.

Community

Yelp’s new review Recognitions celebrate contributors in the categories they’re most passionate about

January 30, 2024

Our passionate community of contributors is what helps tens of millions of people find great local businesses on Yelp. To celebrate you and your helpful reviews, today, Yelp is announcing…

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News

Yelp releases a series of new discovery, contribution, services and AI-powered features

January 30, 2024

Yelp is introducing more than 20 new updates that enhance the Yelp experience for our community of consumers and business owners, including: Reflecting back on 2023, we released more than…

Businesses

5 steps to building customer confidence

January 18, 2024

The owners of Oakwell Beer Spa share how they educate first-timers and deliver on their promise to provide relaxation for all.