Dealing with upset employees

38 Pins
·
3mo
Infographic Insights on LinkedIn: 5 Conflict Management Styles Credit to Victoria Repa. Follow her for more…
Powerful Phrases for Dealing with Difficult People: Renee Evenson: 9780814432983
Powerful Phrases for Dealing with Difficult People by Renee Evenson
Working with Bitches: Identify the 8 Types of Office Mean Girls and Rise Above Workplace Nastiness
What do you do when the queen bee demands to know why you haven't written the report she never asked for? Or when the colleague who you thought was your friend takes sole credit for the project you worked on together? It's hard to speak out about catty behavior, especially when it's insidious or goes on behind your back. But you can usually sense when something's "off"--particularly if you're completely stressed out and hate the job you used to love. Let's face it, ladies: there are plenty of nasty, manipulative, and destructive women in the workplace who fly under the radar while ruthless alpha males get all the bad press. In Working with Bitches, psychologist Meredith Fuller offers practical advice on how to recognize and manage difficult women at work. Dr. Fuller combines actual cases w