In spite of immigrants’ growing role in the workforce of the United States and other developed co... more In spite of immigrants’ growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader–member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one’s host culture and retention of one’s original culture, are differentially related to the three types of workplace relationships. Both theoretical and practical implications of these findings are discussed in the study
Work organizations increasingly adopt shared electronic databases. However, employees\u27 unwilli... more Work organizations increasingly adopt shared electronic databases. However, employees\u27 unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees\u27 willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications
His research interests include neighborhoods and urban communication systems, communication techn... more His research interests include neighborhoods and urban communication systems, communication technologies and media effects. Most recently he has focused on creation of the Urban Communication Audit and the concept of ''communication capital'' and its relationship to community involvement.
Older cities struggling with issues of survival focus on jobs and the economy, but competition re... more Older cities struggling with issues of survival focus on jobs and the economy, but competition requires all cities to pay attention to the quality of life that attracts residents. Creating such an inviting environment includes "third places" that foster community and communication among people outside of home and work, yet we have little empirical evidence that speaks to the subject, or their importance for a community's quality of life. Here we report on a national U.S. survey that asked people to identify such places in their community, producing a wide variety of "third places" that ranged from the most popular community centers, coffee shops and restaurants to parks and malls. While a few relationships are found between population/diversity and the popularity of particular third places, the most important result confirms a hypothesized relationship between perceptions that third places are accessible in their community and the perceived quality of life.
Work organizations increasingly adopt shared electronic databases. However, employees' unwill... more Work organizations increasingly adopt shared electronic databases. However, employees' unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees' willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications.
This paper seeks to identify processes that construct the sense of social presence in virtual tea... more This paper seeks to identify processes that construct the sense of social presence in virtual teams. A review of extant literature on virtual teams uncovers identification, structural interdependence, and leadership as three key processes in constructing and maintaining social presence. Research suggests that technologies function as an enabling, instead of determining, factor. Keywords---social presence, virtual teams. The accelerated growth of information and communication technologies (ICTs) in the past two decades has enabled organizations to adopt geographically distributed work teams, known as virtual teams [1]. The fundamental difference between virtual and traditional teams lies in their modes of social
Although earlier research on leader-member exchange (LMX) theory supported a negative linear rela... more Although earlier research on leader-member exchange (LMX) theory supported a negative linear relationship between LMX quality and role stressors, recent studies suggest that a more complex, nonlinear relationship may exist between LMX quality and variables traditionally associated with it. Based on communication research of LMX and social exchange theory, the aim of this article is to revisit the relationship between LMX quality and role stressors by reconceptualizing their associations and testing the hypotheses of an inverted U relationship. A survey study among immigrant employees revealed differential effects of LMX quality on role stressors. In particular, with role conflict and role overload LMX quality was found to have an inverted U relationship, but a negative linear relationship with role ambiguity. These findings challenge the prevailing assumptions and carry significant theoretical and practical implications.
This study draws on several literatures-the Tichenor et al. (1980) pluralism model stressing comm... more This study draws on several literatures-the Tichenor et al. (1980) pluralism model stressing community constraints, the spiral of silence literature stressing the importance of the climate of communication, and the currently popular emphasis on democratic discussion in the-p ublic sphere.‖ In the Tichenor et al. (1980) model, media stress consensus and avoid conflict in more homogeneous communities. Here we extend the issue to question whether community characteristics affect perceptions of the climate of communication and one's comfort in voicing complaints in public. The results present some support for existing theory as well as some contradictions.
Recommended Citation Maguire, K. C., Gardner, J., Sopory, P., Jian, G., Roach, M., Amschlinger, J... more Recommended Citation Maguire, K. C., Gardner, J., Sopory, P., Jian, G., Roach, M., Amschlinger, J., Moreno, M., Pettey, G., & Piccone, G. (2010). Formative research regarding kidney disease health information in a Latino American sample: Associations among message frame, threat, efficacy, message effectiveness, and behavioral intention. Communication Education, 59(3), 344-359. doi:10.1080/03634521003628271
Although research has made significant gains in understanding the constitutive nature of conversa... more Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ vary based on the level of LMX quality. These findings have significant implications at both theoretical and practical levels.
∗This quantitative study investigates music and worship style preferences. A survey measured part... more ∗This quantitative study investigates music and worship style preferences. A survey measured participants’ worship and music preferences in order to further examine the relationship between the two. Multiple and logistic regressions were significant indicating that preferred music genres can be used to predict one’s worship style preference. Further investigation used Social Identity Theory to examine the conflict that often occurs within churches over music and worship styles. Therefore, the survey included the Identification with a Psychological Group scale to measure participants’ identification with the Lutheran Church Missouri Synod. Multiple regression results showed a significant overall prediction of organizational identity, indicating that Missouri Synod Lutherans who prefer traditional or formal worship components identify more strongly with the larger organization, the Lutheran Church Missouri Synod (LCMS). Keywords: Worship Styles; Religion, Music, Social Identity Theory...
The continuing development of leadership research calls for measurement instruments that can tap ... more The continuing development of leadership research calls for measurement instruments that can tap into the communication process between leaders and members. The purpose of this present research is to develop and validate a Leader–Member Conversational Quality (LMCQ) scale—an instrument that measures the quality of conversations between leaders and members in the workplace. A series of three studies were conducted. Study I involved item generation and content validity assessment. Study II undertook the task of scale construction and reliability assessment. Study III tested the convergent, discriminant, and criterion-related validity of the scale. These studies resulted in a nine-item instrument with sufficient psychometric properties. The ability of the instrument to assess conversational practices quantitatively will help generate greater insights into leader–member communication dynamics and their consequences.
In spite of immigrants’ growing role in the workforce of the United States and other developed co... more In spite of immigrants’ growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader–member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one’s host culture and retention of one’s original culture, are differentially related to the three types of workplace relationships. Both theoretical and practical implications of these findings are discussed in
Does empathy merely take place in leaders’ mind? How does it help us better understand and practi... more Does empathy merely take place in leaders’ mind? How does it help us better understand and practice leadership? In the past, entitative relational leadership studies have mainly drawn on a mind-bas...
Modern scientific research on leadership in organizations has been evolving for nearly a century.... more Modern scientific research on leadership in organizations has been evolving for nearly a century. Over the course of its development, four particular discourses of leadership have emerged: normative, interpretive, critical, and dialogical. This entry surveys major leadership theories and research within each discourse. It pays particular attention to ways in which the concept of communication has evolved and its role expanded from being a subsidiary component in normative, psychological theories to being a primary process in the leadership theories and research found in the other three lenses. The entry ends with several suggestions for the future growth of leadership studies. Keywords: critical leadership; dialogue; discursive leadership; leader–member exchange; leadership; leadership communication; leadership psychology; neo-charisma leadership; reflexivity; relationality
In spite of immigrants’ growing role in the workforce of the United States and other developed co... more In spite of immigrants’ growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader–member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one’s host culture and retention of one’s original culture, are differentially related to the three types of workplace relationships. Both theoretical and practical implications of these findings are discussed in the study
Work organizations increasingly adopt shared electronic databases. However, employees\u27 unwilli... more Work organizations increasingly adopt shared electronic databases. However, employees\u27 unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees\u27 willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications
His research interests include neighborhoods and urban communication systems, communication techn... more His research interests include neighborhoods and urban communication systems, communication technologies and media effects. Most recently he has focused on creation of the Urban Communication Audit and the concept of ''communication capital'' and its relationship to community involvement.
Older cities struggling with issues of survival focus on jobs and the economy, but competition re... more Older cities struggling with issues of survival focus on jobs and the economy, but competition requires all cities to pay attention to the quality of life that attracts residents. Creating such an inviting environment includes "third places" that foster community and communication among people outside of home and work, yet we have little empirical evidence that speaks to the subject, or their importance for a community's quality of life. Here we report on a national U.S. survey that asked people to identify such places in their community, producing a wide variety of "third places" that ranged from the most popular community centers, coffee shops and restaurants to parks and malls. While a few relationships are found between population/diversity and the popularity of particular third places, the most important result confirms a hypothesized relationship between perceptions that third places are accessible in their community and the perceived quality of life.
Work organizations increasingly adopt shared electronic databases. However, employees' unwill... more Work organizations increasingly adopt shared electronic databases. However, employees' unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees' willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications.
This paper seeks to identify processes that construct the sense of social presence in virtual tea... more This paper seeks to identify processes that construct the sense of social presence in virtual teams. A review of extant literature on virtual teams uncovers identification, structural interdependence, and leadership as three key processes in constructing and maintaining social presence. Research suggests that technologies function as an enabling, instead of determining, factor. Keywords---social presence, virtual teams. The accelerated growth of information and communication technologies (ICTs) in the past two decades has enabled organizations to adopt geographically distributed work teams, known as virtual teams [1]. The fundamental difference between virtual and traditional teams lies in their modes of social
Although earlier research on leader-member exchange (LMX) theory supported a negative linear rela... more Although earlier research on leader-member exchange (LMX) theory supported a negative linear relationship between LMX quality and role stressors, recent studies suggest that a more complex, nonlinear relationship may exist between LMX quality and variables traditionally associated with it. Based on communication research of LMX and social exchange theory, the aim of this article is to revisit the relationship between LMX quality and role stressors by reconceptualizing their associations and testing the hypotheses of an inverted U relationship. A survey study among immigrant employees revealed differential effects of LMX quality on role stressors. In particular, with role conflict and role overload LMX quality was found to have an inverted U relationship, but a negative linear relationship with role ambiguity. These findings challenge the prevailing assumptions and carry significant theoretical and practical implications.
This study draws on several literatures-the Tichenor et al. (1980) pluralism model stressing comm... more This study draws on several literatures-the Tichenor et al. (1980) pluralism model stressing community constraints, the spiral of silence literature stressing the importance of the climate of communication, and the currently popular emphasis on democratic discussion in the-p ublic sphere.‖ In the Tichenor et al. (1980) model, media stress consensus and avoid conflict in more homogeneous communities. Here we extend the issue to question whether community characteristics affect perceptions of the climate of communication and one's comfort in voicing complaints in public. The results present some support for existing theory as well as some contradictions.
Recommended Citation Maguire, K. C., Gardner, J., Sopory, P., Jian, G., Roach, M., Amschlinger, J... more Recommended Citation Maguire, K. C., Gardner, J., Sopory, P., Jian, G., Roach, M., Amschlinger, J., Moreno, M., Pettey, G., & Piccone, G. (2010). Formative research regarding kidney disease health information in a Latino American sample: Associations among message frame, threat, efficacy, message effectiveness, and behavioral intention. Communication Education, 59(3), 344-359. doi:10.1080/03634521003628271
Although research has made significant gains in understanding the constitutive nature of conversa... more Although research has made significant gains in understanding the constitutive nature of conversation in the process of organizing, its predictive effects on organizational outcomes are still uncertain. To contribute in this direction, based on social exchange theory and leader-member exchange (LMX) research, this study examined the predictive effects of leader-member conversational quality (LMCQ) on employee organizational commitment (OC), and the potential interaction effects of LMCQ with LMX quality. Using data from an online survey, this study found that above and beyond communication frequency and other control variables, LMCQ is significantly associated with employee OC. More interestingly, the effects of LMCQ vary based on the level of LMX quality. These findings have significant implications at both theoretical and practical levels.
∗This quantitative study investigates music and worship style preferences. A survey measured part... more ∗This quantitative study investigates music and worship style preferences. A survey measured participants’ worship and music preferences in order to further examine the relationship between the two. Multiple and logistic regressions were significant indicating that preferred music genres can be used to predict one’s worship style preference. Further investigation used Social Identity Theory to examine the conflict that often occurs within churches over music and worship styles. Therefore, the survey included the Identification with a Psychological Group scale to measure participants’ identification with the Lutheran Church Missouri Synod. Multiple regression results showed a significant overall prediction of organizational identity, indicating that Missouri Synod Lutherans who prefer traditional or formal worship components identify more strongly with the larger organization, the Lutheran Church Missouri Synod (LCMS). Keywords: Worship Styles; Religion, Music, Social Identity Theory...
The continuing development of leadership research calls for measurement instruments that can tap ... more The continuing development of leadership research calls for measurement instruments that can tap into the communication process between leaders and members. The purpose of this present research is to develop and validate a Leader–Member Conversational Quality (LMCQ) scale—an instrument that measures the quality of conversations between leaders and members in the workplace. A series of three studies were conducted. Study I involved item generation and content validity assessment. Study II undertook the task of scale construction and reliability assessment. Study III tested the convergent, discriminant, and criterion-related validity of the scale. These studies resulted in a nine-item instrument with sufficient psychometric properties. The ability of the instrument to assess conversational practices quantitatively will help generate greater insights into leader–member communication dynamics and their consequences.
In spite of immigrants’ growing role in the workforce of the United States and other developed co... more In spite of immigrants’ growing role in the workforce of the United States and other developed countries, organizational communication research about the experience of immigrant employees in the host culture is still very limited. Drawing on the bidimensional acculturation theory, the purpose of this study was to investigate the association of acculturation of immigrant employees with three types of workplace relationships: leader–member exchange (LMX), coworker, and mentoring relationship. Based on a survey of immigrant employees in a U.S. Midwestern city, the study reveals that the two dimensions of acculturation, adjustment to one’s host culture and retention of one’s original culture, are differentially related to the three types of workplace relationships. Both theoretical and practical implications of these findings are discussed in
Does empathy merely take place in leaders’ mind? How does it help us better understand and practi... more Does empathy merely take place in leaders’ mind? How does it help us better understand and practice leadership? In the past, entitative relational leadership studies have mainly drawn on a mind-bas...
Modern scientific research on leadership in organizations has been evolving for nearly a century.... more Modern scientific research on leadership in organizations has been evolving for nearly a century. Over the course of its development, four particular discourses of leadership have emerged: normative, interpretive, critical, and dialogical. This entry surveys major leadership theories and research within each discourse. It pays particular attention to ways in which the concept of communication has evolved and its role expanded from being a subsidiary component in normative, psychological theories to being a primary process in the leadership theories and research found in the other three lenses. The entry ends with several suggestions for the future growth of leadership studies. Keywords: critical leadership; dialogue; discursive leadership; leader–member exchange; leadership; leadership communication; leadership psychology; neo-charisma leadership; reflexivity; relationality
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