Call center mock call script

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What are the three types of call centers? Call Center, Business Tips

What are the three types of call centers? The first type of call center is an inbound call center. This type of call center handles customer calls that come in, such as customer service or tech support calls. The second type of call center is an outbound call center. This type of call center makes calls to customers, such as sales calls or appointment scheduling calls. The third type of call center is a blended call center, which is a combination of the inbound and outbound call center…

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