"When does digital matter? Analysing customers' preference for digital ..."

Enrico Graupner, Manuel Trenz, Alexander Maedche (2021)

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DOI: 10.1504/IJEB.2021.115720

access: closed

type: Journal Article

metadata version: 2021-07-01

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Enrico Graupner, Manuel Trenz, Alexander Maedche:
When does digital matter? Analysing customers' preference for digital processes. Int. J. Electron. Bus. 16(2): 118-146 (2021)

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