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Videos will not play in my daughter's Gabb 4 pro Gabb messenger. Only shows as a still image. Her friend has the Gabb 4 (not Pro) and videos work for her.
Hi, we purchased my daughter a 4 Pro phone to replace her old Gabb phone. It came with a new number, but we wanted to keep her old number. After a lengthy chat session, the Gabb employee said the number was switched to her old number on the new device. Great, thank you. However, after disconnecting with chat, when I try to…
First the watch wouldn't pair which meant a call to customer service. Now my ex can't communicate with our daughter's gabb watch 3. He can receive calls and texts but she's not receiving anything. I am the primary and have no issues. He's an authorized user on the account and a guardian contact. So frustrating!
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
Hello, we have tried to load the Venmo app several times, but never get the activation code sent. Has anyone else experienced this?
Why can't my son send or receive MMS messages?
Hello all, We've released an important system update to all Gabb Watch 3/3e devices. This update includes important battery life enhancements, bug fixes experienced by some users, and performance improvements. To receive the update automatically, ensure your Watch is connected to Wi-Fi on your home network and connected to…
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
how do I enable location sharing for my sons phone? It says that it can be enabled by admin.
I don't want anyone calling in or out on the phone unless they are in Contacts. I want to limit who can add anyone to Contacts.
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
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