Organizational communication: Difference between revisions

Content deleted Content added
Line 19:
Some of the main assumptions underlying much of the early organizational communication research were:
 
* [[Rational choice theory|Humans act rationally]]. Some people do not behave in rational ways, they generally havedon't nohave access to all of the information needed to make rational decisions they could articulate, and therefore will make unrationalirrational decisions, unless there is some breakdown in the communication process—which is common. Irrational people rationalize how they will rationalize their communication measures whether or not it is rational.
* Formal [[logic]] and [[Empirical evidence|empirically verifiable data]] ought to be the foundation upon which any theory should rest. All we really need to understand communication in organizations is (a) observable and [[Reproducibility|replicable]] behaviors that can be transformed into variables by some form of measurement, and (b) formally replicable syllogisms[[syllogism]]s that can extend theory from observed data to other groups and settings
* Communication is primarily a mechanical process, in which a message is constructed and encoded by a sender, transmitted through some channel, then received and decoded by a receiver. Distortion, represented as any differences between the original and the received messages, can and ought to be identified and reduced or eliminated.
* Organizations are mechanical things, in which the parts (including employees functioning in defined roles) are interchangeable. What works in one organization will work in another similar organization. Individual differences can be minimized or even eliminated with careful management techniques.<ref>{{Cite book|last=Miller|first=Katherine|title=Organizational Communication Approaches and Processes, Seventh Edition|publisher=[[Cengage]] Learning|year=2015|isbn=978-1-285-16420-5|location=United States}}</ref>