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Adding local short description: "Early stage product design and development technique", overriding Wikidata description "Early Stage Product Design and Development Technique" (Shortdesc helper) |
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{{Short description|Early stage product design and development technique}}
'''Quality function deployment''' ('''QFD''') a method developed in Japan beginning in 1966 to help transform the [[voice of the customer]] into [[engineering]] characteristics for a product.<ref name="Customer Driven">{{cite book |last= Akao |first= Yoji|title= The Customer Driven Approach to Quality Planning and Deployment |year=1994|publisher= Asian Productivity Organization |location=Minato, Tokyo |isbn= 92-833-1121-3 |chapter=Development History of Quality Function Deployment}}</ref><ref name="Larson 2009 p117">Larson et al. (2009). p. 117.</ref> [[Yoji Akao]], the original developer, described QFD as a "method to transform qualitative user demands into quantitative parameters, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process."<ref name="Customer Driven"/> The author combined his work in [[quality assurance]] and [[quality control]] points with function deployment used in [[value engineering]].
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