A continuación, te explicamos cómo puedes fomentar la confianza y la relación con las personas atrapadas en un conflicto.

The key to fostering trust and rapport is to work to establish resonance with another person. Resonance is what happens between two people when one person brings their warm, curious attention to the other in an attempt to understand them, and the second person responds with—Yes, that's it! When someone shows that they truly get you, and your body relaxes and responds with, Yes! that's resonance. The first step toward resonance—and toward active listening—is to turn toward the person who’s struggling with warmth, kind eyes, and genuine curiosity. Then, we can listen to their experience and make compassionate guesses to see if we understand what they feel, think, and need.

Validating feelings is critical for building trust and rapport among people involved in a disagreement. Begin by actively listening to each person without interrupting and expressing genuine interest in their feelings. Recognise their feelings by echoing what they've said and using compassionate phrases like, "I can understand why you feel that way." Avoid making judgmental or disrespectful comments. Recognising and accepting their sentiments fosters a secure environment for open communication and builds the trust required to work towards a resolution. #ConflictResolution #ActiveListening#Empathy#TrustBuilding#EffectiveCommunication#EmotionalIntelligence#OpenDialogue

Being patient is vital for building trust and rapport with people in conflict. By actively listening and demonstrating empathy, you create a secure environment in which each side feels heard and appreciated. Patience allows you to comprehend the underlying issues and treat them without jumping to conclusions. It exhibits respect and a dedication to reaching a fair conclusion. This technique not only helps to resolve urgent conflicts, but it also deepens relationships and fosters long-term trust, resulting in a more harmonic and cooperative atmosphere.