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RV Retirement Dreams Lead Couple to Invest in MassageLuxe
Peggy and Don Anderson opened their MassageLuxe franchise in Naperville, Illinois in June 2017 and dream of traveling the country in their RV camper when they semi-retire.
COVID Protocol Has McDonald's Eyeing Dining Room Closures
McDonald's is in the news with reports that the QSR giant is suggesting franchisees close their dining rooms. The brand is "monitoring the impact" of the COVID-19 Delta variant, but any guidance comes from the pandemic protocol enacted last year.
Pollo Campero Goes From 'Blockbuster' to 'Series' in Marketing Pivot
Pollo Campero is navigating the incredible shift to digital ordering, off-premises consumption and some new ways of doing business, especially when it comes to marketing.
Second-Generation Schlotzsky’s ‘Zee Opens Brand’s First New Prototype
As other restaurants shuttered or “were afraid to take the risk,” franchisee JJ Ramsey decided to remodel 10 of his Schlotzsky’s restaurants last year, a move indicative of his belief in the brand and its future. That perseverance continued this…
Taco Bell Franchisee Breaks Ground on Futuristic Double-Decker Drive-Thru
Border Foods has broken ground on the 3,000-square-foot, two-story new restaurant design which will feature four drive-thru lanes, dubbed “Taco Bell Defy.”
With New Franchise Deals, Sweet Paris Brings Crepes to Dallas, Miami
When Ivan and Allison Chavez opened their first Sweet Paris Crêperie in 2012 in Houston, the couple went for a high-end café vibe and thought customers would sit down, relax and linger. Instead, what they got was flood of millennials…
The Dolly Llama Wants to Change How You Eat Waffles
Los Angeles-based ice cream and gourmet waffle franchise The Dolly Llama is expanding. The brand began franchising in early 2020, and co-founder Eric Shomof said three franchisees are signed, in Texas, Florida and Pennsylvania.
Challenge Teams Become Mass Mentorship at FranNet
Bringing franchise operators together to share knowledge and best practices helps spread institutional wisdom and new ideas across the system, and ultimately boost performance. That was the goal for FranNet CEO Jania Bailey.
Perkins Makes a Virtual Restaurant Play With Bakery Brand
Perkins created a virtual restaurant brand for the bakery side of its business that is driving incremental volumes and increasing pastry and pie sales anywhere from 10 to 20 percent in its brick-and-mortar restaurants. It’s a move that essentially builds…
El Pollo Loco Is Now Testing Drone Delivery
El Pollo Loco is set to be the first quick-service restaurant to test drone delivery in the U.S. The "LA Mex" brand will test the capabilities in 10 Southern California locations. It partnered with drone operator Flytrex, which also helped…
Does Your Restaurant Need a Vaccine Bouncer?
This Monday, September 13, was the first day New York City officials were enforcing the vaccine mandate for customers—or to be precise, enforcing whether restaurant, gym and theater owners were enforcing the mandate that customers needed to show proof of…
Top Franchise CEOs Share Best Advice From Their Mentors
We’ve been interviewing high-performing CEOs this month for the upcoming Franchise Times Top 400 issue, publishing October 1, and asking executives of the largest U.S.-based franchises how they grew sales and units in a pandemic. Turns out many didn’t do…
Edible Posts 32 Percent Sales Gain in Turnaround
In an article about Edible Arrangements in January 2021, founder and CEO Tariq Farid vowed the retailer known for its fresh fruit bouquets was back on track. That was after two years in a row of double-digit sales declines and…
Curio Wellness Launches Retail Cannabis Franchise Far & Dotter
Curio Wellness, the Maryland-based medical cannabis company, is the latest to launch a marijuana dispensary franchise, joining the likes of Unity Rd., The Open Dør, Miracle Leaf and others looking to make inroads in a challenging but potentially lucrative segment.
Asurion Rebrands uBreakiFix Tech Repair Franchise
The creatively named uBreakiFix is history, changed to Asurion Tech Repair & Solutions, the company announced today. Asurion bought the tech repair franchise in 2019 and retained co-founder Justin Wetherill as CEO until June 2021, when Asurion's Dave Barbuto took…