Casa de Calidad Ejemplo 1
Casa de Calidad Ejemplo 1
Casa de Calidad Ejemplo 1
1 2 3
CORTA PECHO
ATURDIDOR ELÉCTRICO
1 = fresadora
2 = taladro
3 = torno
Title: Leyenda
┼┼
┼
Columna # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Dirección de mejora: Competitive Analysis
Minimizar (▼), Maximizar (▲), u objetivo (x) ▲ x x x x ▲ ▲ ▲ x ▼ (0=Worst, 5=Best)
Muy maniobrable y de fácil operación para un Nuestra compañía
Requirements" or "Hows")
seguridad e higiene
óptimo desempeño
Nuestra compañía
Competitor 5
Peso relativo
Competitor 1
Competitor 2
Competitor 3
Competitor 4
Competitor 5
NECESIDADES DEL
CLIENTE
(a.k.a. "Customer
cronit)
Fila #
Peso
Requirements" or
hora
"Whats") 0 1 2 3 4 5
10
25Kg
Dificultad
5 4 5 5 4 7 5 8 5 6
(0=Fácil de lograr, 10=Extremadamente difícil)
Valor máximo de relación en columna 9 9 9 9 9 9 9 9 9 9
Peso / Importancia 440.8 195.9 398.0 232.7 159.2 91.8 183.7 181.6 104.1 355.1
Peso relativo 18.8 8.4 17.0 9.9 6.8 3.9 7.8 7.8 4.4 15.2
Title: LEYENDA
Columna # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Dirección de mejora:
Minimizar (▼), Maximizar (▲), u objetivo (x) ▲ ▲ ▲ x ▲ ▲ x ▲ x x
Valor máximo de relación en fila
COMPONENTES ESPECIFICOS
(a.k.a. "Hows")
Peso / Importancia
Valvula de disparo
Tapa de control
Peso relativo
Palanca
Cilindro
Embolo
Martillo
Piston
Rejilla
Fila #
Pico
Kit's
(a.k.a. "Whats")
1 9 18.8 440.8 Muy maniobrable y de fácil operación para un óptimo desempeño Θ Ο Θ Θ
2 9 8.4 195.9 Acero (inoxidable, templado, cementado, cronit) Θ Θ Θ Θ Θ Θ
3 9 17.0 398.0 Aluminio (dura aluminio, trefilado, inyectado) Θ Θ Θ
4 9 9.9 232.7 Componentes herméticos Θ Θ Ο Θ Θ
5 9 6.8 159.2 Pintura anticorrosiva y lavable Θ Θ Θ
6 9 3.9 91.8 Capaz de insensiblizar hasta 200 reses por hora Ο Ο Θ
7 3 7.8 183.7 Cumple con normas internacional de seguridad e higiene Ο Ο Ο Ο Ο Ο Ο Ο Ο Ο
8 3 7.8 181.6 Cuenta con manijas de control Ο
9 9 4.4 104.1 Esmerilado y pulido a detalle Θ Θ Θ
10 9 15.2 355.1 Peso Θ Ο Ο Θ Θ
11
12
13
14
15
200 galones
Dificultad
4 3 4 3 2 3 4 3 5 5 4
(0=Fácil de lograr, 10=Extremadamente difícil)
Valor máximo de relación en columna 9 9 9 9 9 9 9 9 9 3
Peso / Importancia 672.6 311.2 185.8 216.4 199.9 134.1 467.8 404.5 366.9 23.5
Peso relativo 22.6 10.4 6.2 7.3 6.7 4.5 15.7 13.6 12.3 0.8
Title: Legend
Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row
PROCESOS DE PRODUCCION
Pruebas de funcionalidad
(a.k.a. "Hows")
Almacen de cuarentena
Inspección de calidad
Weight / Importance
Relative Weight
Área de pintado
Troquelado
Fresadora
Torneado
Row #
COMPONENTES ESPECIFICOS
(a.k.a. "Whats")
1 22.6 672.6 Martillo
2 10.4 311.2 Cilindro
3 6.2 185.8 Piston
4 7.3 216.4 Rejilla
5 6.7 199.9 Embolo
6 4.5 134.1 Valvula de disparo
7 15.7 467.8 Palanca
8 13.6 404.5 Pico
9 12.3 366.9 Tapa de control
10 0.8 23.5 Kit's
11
12
13
14
15
Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
Title: Legend
┼ Positive Correlation
▬ Negative Correlation
▼ Objective Is To Minimize
▲ Objective Is To Maximize
Column # 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Direction of Improvement:
Minimize (▼), Maximize (▲), or Target (x)
Max Relationship Value in Row
PLAN DE CALIDAD
(a.k.a. "Hows")
Weight / Importance
Relative Weight
Row #
PROCESOS DE PRODUCCION
(a.k.a. "Whats")
1 Inspección de calidad
2 Troquelado
3 Fresadora
4 Torneado
5
6
7
8
9 Área de pintado
10 Almacen de cuarentena
11 Pruebas de funcionalidad
12
13
14
15
Difficulty
(0=Easy to Accomplish, 10=Extremely Difficult)
Max Relationship Value in Column
Weight / Importance
Relative Weight
Template Name: Traditional House of Quality
Version: 2.0.346.0
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