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docs: edit troubleshooting steps in Coder Desktop documentation (#18233)
closes#18071
- [x] move `## Accessing web apps in a secure browser context` to the
troubleshooting section
- [x] use a compacted view for troubleshooting topics to prevent them
from occupying a significant space on page
- [x] remove `Issues updating Coder Desktop`
- [x] Update screenshots
---------
Co-authored-by: EdwardAngert <17991901+EdwardAngert@users.noreply.github.com>
Copy file name to clipboardExpand all lines: docs/user-guides/desktop/desktop-connect-sync.md
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@@ -11,7 +11,7 @@ While active, Coder Connect will list the workspaces you own and will configure
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To copy the `.coder` hostname of a workspace agent, you can click the copy icon beside it.
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To copy the `.coder` hostname of a workspace agent, select the copy icon beside it.
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You can also connect to the SSH server in your workspace using any SSH client, such as OpenSSH or PuTTY:
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@@ -88,19 +88,17 @@ You can hover your mouse over the status for the list of conflicts:
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If you encounter a synchronization conflict, delete the conflicting file that contains changes you don't want to keep.
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## Accessing web apps in a secure browser context
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## Troubleshooting
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### Accessing web apps in a secure browser context
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Some web applications require a [secure context](https://developer.mozilla.org/en-US/docs/Web/Security/Secure_Contexts) to function correctly.
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A browser typically considers an origin secure if the connection is to `localhost`, or over `HTTPS`.
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As Coder Connect uses its own hostnames and does not provide TLS to the browser, Google Chrome and Firefox will not allow any web APIs that require a secure context.
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> [!NOTE]
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> Despite the browser showing an insecure connection without `HTTPS`, the underlying tunnel is encrypted with WireGuard in the same fashion as other Coder workspace connections (e.g. `coder port-forward`).
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If you require secure context web APIs, you will need to mark the workspace hostnames as secure in your browser settings.
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Because Coder Connect uses its own hostnames and does not provide TLS to the browser, Google Chrome and Firefox will not allow any web APIs that require a secure context.
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Even though the browser displays a warning about an insecure connection without `HTTPS`, the underlying tunnel is encrypted with WireGuard in the same fashion as other Coder workspace connections (e.g. `coder port-forward`).
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We are planning some changes to Coder Desktop that will make accessing secure context web apps easier. Stay tuned for updates.
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<details><summary>If you require secure context web APIs, identify the workspace hostnames as secure in your browser settings.</summary>
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<divclass="tabs">
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@@ -142,34 +140,6 @@ We are planning some changes to Coder Desktop that will make accessing secure co
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</div>
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## Troubleshooting
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### Mac: Issues updating Coder Desktop
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> No workspaces!
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And
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> Internal Error: The VPN must be started with the app open during first-time setup.
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</details>
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Due to an issue with the way Coder Desktop works with the macOS [interprocess communication mechanism](https://developer.apple.com/documentation/xpc)(XPC) system network extension, core Desktop functionality can break when you upgrade the application.
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<divclass="tabs">
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The resolution depends on which version of macOS you use:
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### macOS <=14
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1. Delete the application from `/Applications`.
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1. Restart your device.
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### macOS 15+
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1. Open **System Settings**
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1. Select **General**
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1. Select **Login Items & Extensions**
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1. Scroll down, and select the **ⓘ** for **Network Extensions**
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1. Select the **...** next to Coder Desktop, then **Delete Extension**, and follow the prompts.
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1. Re-open Coder Desktop and follow the prompts to reinstall the network extension.
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</div>
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We are planning some changes to Coder Desktop that will make accessing secure context web apps easier in future versions.
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