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| 1 | +# Telemetry |
| 2 | + |
| 3 | +Coder collects telemetry data from all free installations. Our users have the right to know what we collect, why we collect it, and how we use the data. |
| 4 | + |
| 5 | +## What we collect |
| 6 | + |
| 7 | +First of all, we do not collect any information that could threaten the security of your |
| 8 | +installation. For example, we do not collect parameters, |
| 9 | +environment variables, or passwords. |
| 10 | + |
| 11 | +You can find a full list of the data we collect in the source code [here](https://github.com/coder/coder/blob/main/coderd/telemetry/telemetry.go). |
| 12 | + |
| 13 | +We offer three levels of telemetry that can be configured with the |
| 14 | +`CODER_TELEMETRY=x` environment variable. For example, telemetry level 1 can |
| 15 | +be configured with `CODER_TELEMETRY=1`. |
| 16 | + |
| 17 | +`CODER_TELEMETRY=2` is our default level. It includes user email and |
| 18 | +IP addresses. This information is used in aggregate to understand where our |
| 19 | +users are and general demographic information. We may reach out to the |
| 20 | +deployment admin, but will never use these emails for outbound marketing. |
| 21 | + |
| 22 | +`CODER_TELEMETRY=1` is our lightweight telemetry setting. It excludes |
| 23 | +email and IP addresses, but everything else in the aforementioned source |
| 24 | +code is still sent out. In this level, it is nearly impossible for Coder |
| 25 | +to associate an installation to specific organizations or users. |
| 26 | + |
| 27 | +`CODER_TELEMETRY=0` disables telemetry altogether. We reserve this setting |
| 28 | +for our enterprise customers. You can also reach out to contact@coder.com if |
| 29 | +you need a zero-telemetry license due to security policy requirements. |
| 30 | + |
| 31 | +## How we use telemetry |
| 32 | + |
| 33 | +We use telemetry to build product better and faster. Without telemetry, we don't |
| 34 | +know which features are most useful, we don't know where users are dropping |
| 35 | +off in our funnel, and we don't know if our roadmap is aligned with the |
| 36 | +demographics that really use Coder. |
| 37 | + |
| 38 | +Typical SaaS companies collect far more than what we do with little transparency |
| 39 | +and configurability. It's hard to imagine our favorite products today existing |
| 40 | +without their backers having good intelligence. |
| 41 | + |
| 42 | +We've decided the only way we can make our product open-source _and_ build |
| 43 | +at a fast pace is by collecting usage data as well. |
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