diff --git a/docs/templates.md b/docs/templates.md
index 1502cee284567..a1a3d2e33bfd8 100644
--- a/docs/templates.md
+++ b/docs/templates.md
@@ -401,6 +401,7 @@ practices:
   - The Coder agent logs are typically stored in `/tmp/coder-agent.log`
   - The Coder agent startup script logs are typically stored in
     `/tmp/coder-startup-script.log`
+- This can also happen if the websockets are not being forwarded correctly when running Coder behind a reverse proxy. [Read our reverse-proxy docs](https://coder.com/docs/v2/latest/admin/configure#tls--reverse-proxy)
 
 ### Agent does not become ready