**Step 1**: Create a QnA Maker resource in the [Azure portal](https://portal.azure.com).

**Step 2**: Create a knowledge base in the [QnA Maker](https://www.qnamaker.ai) portal. Add [files and URLs](../concepts/data-sources-supported.md) to create the knowledge base.

**Step 3**: Publish your knowledge base and test from your custom endpoint using cURL or Postman.

**Step 4**: From your client application, programmatically call your knowledge base's endpoint and read the JSON response show the best answer to the user.