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articles/cognitive-services/QnAMaker/Overview/overview.md

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@@ -21,10 +21,10 @@ A client application for QnA Maker is any conversational application that commun
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## When to use QnA Maker
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* **When you have static information** - Use QnA Maker when you have a static information in your knowledge base of answers. This knowledge base is custom to your needs, which you've built with documents such as PDFs and URLs.
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* **When you have static information** - Use QnA Maker when you have a static information in your knowledge base of answers. This knowledge base is custom to your needs, which you've built with documents such as [PDFs and URLs](../concepts/data-sources-supported.md).
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* **When you want to provide the same answer to a request, question, or command** - when different users submit the same question, the same answer is returned to both.
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* **When you want to filter static information based on meta-information** - add metadata tags to provide additional filtering options relevant to your client application's users and the information. Common metadata information includes chit-chat, content type or format, content purpose, and content freshness.
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* **When you want to manage a bot conversation that includes static information** - your knowledge takes a user's conversational text or command and answers it. If the answer is part of a pre-determined conversation flow, represented in your knowledge base with multi-turn context, the bot can easily provide this flow.
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* **When you want to filter static information based on meta-information** - add [metadata](../how-to/metadata-generateanswer-usage) tags to provide additional filtering options relevant to your client application's users and the information. Common metadata information includes [chit-chat](../how-to/chit-chat-knowledge-base), content type or format, content purpose, and content freshness.
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* **When you want to manage a bot conversation that includes static information** - your knowledge takes a user's conversational text or command and answers it. If the answer is part of a pre-determined conversation flow, represented in your knowledge base with [multi-turn context](how-to/multiturn-conversation), the bot can easily provide this flow.
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## Use QnA Maker knowledge base in a chat bot
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