1) Sign in to the [Commercial Marketplace program on Partner Center](https://partner.microsoft.com/dashboard/commercial-marketplace/overview) with your work account. (If you have not yet done so, you will need to [create a Partner Center account](./create-account.md).)

2) In the upper menu on the right side of the page, select the **Support** icon.


3) The **Help and support** pane will appear from the right-hand side of the page. There will be a dropdown for each program in Partner Center that your account is registered for. Select the **Commercial Marketplace** dropdown menu.


4) Select **[Documentation](../index.md)** to review comprehensive answers to questions and resources.

5) Select **[Marketplace Partner community forum](https://www.microsoftpartnercommunity.com/t5/Azure-Marketplace-and-AppSource/bd-p/2222)** to answer your questions by leveraging the knowledge of other Microsoft publishers.

6) Select **[Additional help](https://support.microsoft.com/supportforbusiness/productselection?sapId=48734891-ee9a-5d77-bf29-82bf8d8111ff)** to open a **New support request** ticket.

- Select your country

- Select the language in which you'd like to receive support

- Enter a title for your issue (between 3 - 200 characters)

- Enter a brief description of your issue (max 2000 characters)

- Select **Next**

Review your support request information on the **Review** section. - If all the information is correct, select **Submit**.

- [Update an existing offer in the Commercial Marketplace](./update-existing-offer.md)