diff --git a/source/_integrations/renault.markdown b/source/_integrations/renault.markdown
index fc6ca17872db..41ce58efce4b 100644
--- a/source/_integrations/renault.markdown
+++ b/source/_integrations/renault.markdown
@@ -133,6 +133,17 @@ Notes:
     duration: 15 
 ```
 
+## Troubleshooting
+
+The **Renault** integration relies on:
+
+- A stable internet connection.
+- Renault server availability (unexpected downtime or scheduled maintenance).
+
+You can quickly verify service status by opening the official Android/iOS app.
+
+In any case, when reporting an issue, please enable [debug logging](/docs/configuration/troubleshooting/#debug-logs-and-diagnostics), restart the integration, and as soon as the issue reoccurs, stop the debug logging again (*download of debug log file will start automatically*). Further, if still possible, please also download the [diagnostics](/integrations/diagnostics) data. If you have collected the debug log and the diagnostics data, provide them with the issue report.
+
 ## Removing the integration
 
 This integration follows standard integration removal. No extra steps are required.