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ARCHIVE-shapeshift.md.archive
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//archiving for now while shapeshift is not implemented in the app (https://github.com/lbryio/lbry-desktop/issues/2019)
---
title: How can I convert my crypto into LBC?
category: wallet
---
The ability to convert your cryptoassets into LBRY Credits (LBC) is available directly within the LBRY app, powered by [ShapeShift](https://info.shapeshift.io/about). LBRY Inc. does not handle any of the incoming funds, and the LBC are sent from ShapeShift directly.
*Note: ShapeShift is unavailable in New York and Washington (and possibly surrounding areas based on IP geolocation). You will see an `HTTP status code: 403` error if this happens. Please see [ShapeShift](https://shapeshift.io) for more information.*
## Convert Crypto to LBC
1. Open the LBRY app, Click on the Wallet tab to expand. Click on **Get Credits**
2. In the **Convert Crypto to LBC** section, choose from BCH, BTC, DASH, ETH, LTC or XMR to convert into LBC
3. Review the given rate of exchange and min/max amount. ShapeShift charges a small [fee](https://info.shapeshift.io/miner-fee) for the transaction
4. Enter the return address for the cryptoasset in case something were to go wrong with the process (if the address is not provided, you'll need to contact ShapeShift about your refund).
5. Click **Begin Conversion** to start your request.
6.You will now be presented with the deposit address for your conversion.
7. Using your crypto wallet, send any amount between the min and max to the deposit address specified. Click **VIEW THE STATUS ON SHAPESHIFT.IO** to track in real-time. You can also bookmark this transaction for your records. We are not currently storing any information about the transaction after it confirms and you receive the LBC in your wallet.
<img src="https://spee.ch/4/convertcrypto4.JPG" width="80%" height="80%">
8. Once your transaction is confirmed, you will be presented with the completion screen. Click **Done** to start a new conversion.
<img src="https://spee.ch/2/convertcrypto5.JPG" width="80%" height="80%">
9. Verify that LBC has been received on the **Transaction** tab under wallet. It should be updated in the transaction history.
<img src="https://spee.ch/e4821232d4c60540e3a6889c42470ba2b7f04487/verifr.jpeg"/>
10. Thanks for acquiring some LBC!
### I need help with my conversion, who can I reach out to?
If you initiated your conversion but are having trouble sending the cryptoasset or receiving LBC, please reach out to [ShapeShift directly](https://shapeshift.zendesk.com/hc/en-us/requests/new) as LBRY is not responsible for the conversion process.
### How else can I acquire LBRY Credits?
Please see our [earn Credits](/faq/earn-credits) FAQ on how to acquire additional LBC.
### I need help with the LBRY app, who can I reach out to?
Of course, we are always here to help! Check out our [help page](/faq/support) on how to reach us.