diff --git a/src/personas/journeys/build-journey.md b/src/personas/journeys/build-journey.md index c3c6aa0580..b5dadd08dc 100644 --- a/src/personas/journeys/build-journey.md +++ b/src/personas/journeys/build-journey.md @@ -3,8 +3,6 @@ title: Build a Journey --- {% include content/plan-grid.md name="journeys" %} -Use this guide to create a new Journey. - ## Before you begin Verify that you've connected at least one source to your Personas space, with events streaming in. @@ -19,9 +17,9 @@ For more information, see [Setting up your Sources](/docs/personas/quickstart/#s 1. Add a name to describe the step, for example `New users`. 2. Add inclusion conditions, or import conditions from an existing audience to define users who will enter the Journey. 3. Check **Use historical data** to allow users who have already matched the entry criteria to enter the Journey. Otherwise, only users who meet the entry conditions after publication will enter the Journey. - 4. Click **Preview** to see the list of user who meet your criteria. Verify that you've defined the right conditions. + 4. Click **Preview** to see the list of users who meet your criteria. Verify that you've defined the right conditions. 5. Click **Save**. -4. Segment displays the entry condition on the Journey Builder canvas. It may take up to 2 minutes for Segment to estimate the number of users in the journey. +4. Segment displays the entry condition on the Journey Builder canvas. It may take up to two minutes for Segment to estimate the number of users in the journey. 5. Click **+** to add the next step and view available step types. > info "" @@ -36,7 +34,7 @@ If you select the **Use historical data** option, Segment queries all historical ## Available step types -Journeys provides 5 step types, which you can add after the entry condition. +Journeys provides five step types, which you can add after the entry condition. ![Step types](images/journey_step-types.png) @@ -46,20 +44,20 @@ Journeys provides 5 step types, which you can add after the entry condition. **Wait for duration** defines the length of time in minutes, hours, days, or weeks that a user must wait before moving to the next step. -**True/false split** divides the previous step's user group into 2 branches, based on Boolean logic against a defined condition. Users who satisfy the condition(s) move to the **True** branch. Otherwise, they move to the **False** branch. To enforce mutual exclusivity, Journeys evaluates true/false conditions when a user reaches the relevant step. +**True/false split** divides the previous step's user group into two branches, based on Boolean logic against a defined condition. Users who satisfy the condition(s) move to the **True** branch. Otherwise, they move to the **False** branch. To enforce mutual exclusivity, Journeys evaluates true/false conditions when a user reaches the relevant step. You can add Step Names to describe the users in the True and False branch. ![true/false split](images/journey_t-f-split.png) -**Multi-branch split** divides the group of users from the previous step into 2 or more branches based on conditions you define for each branch. +**Multi-branch split** divides the group of users from the previous step into two or more branches based on each branch's defined conditions. -Define the number of branches you want to create. Then, add a **Wait for condition** step to define each branch's condition. +Define the number of branches you want to create, then add a **Wait for condition** step to define each branch's condition. > info "" > Journeys doesn't enforce mutual exclusivity in branch conditions. For more information about ensuring branch exclusivity, see [Best Practices](#). -**Send to Destinations** delivers information about the journey to the selected Destination. For more information, see [Send data to Destinations](/docs/personas/journeys/send-data) +**Send to Destinations** delivers information about the Journey to the selected Destination. For more information, see [Send data to Destinations](/docs/personas/journeys/send-data) ## Cloning a Journey @@ -90,19 +88,9 @@ When you’ve finished creating your Journey, click **Save as Draft** in the bot Keep the following considerations in mind when working with a published Journey: -- It may take up to 3 hours for Journeys to compute user counts after publication. +- It may take up to three hours for Journeys to compute user counts after publication. - You can edit a Journey's name, description, and Destination steps. - You can't add, edit, or delete other steps in the Journey. - Once Journeys computes and displays user counts, you’ll see the list of users at each step of the Journey. - Click a user profile to see the Journey list to which they belong. - Journeys sends and updates data to Destinations in real-time. - -## Edit name, description, and Destinations - -### Edit name and description -To edit your Journey name and description, navigate to the **Settings** tab of the Journey Overview. - -### Edit destinations -To edit Destinations, click **Edit Destinations** from the Journey Overview. You can add, edit, or delete connected Destinations within existing Send to Destinations steps. - -