From f83f02a5cb29e688d27071e10119fde9c9cef0e9 Mon Sep 17 00:00:00 2001 From: Liz Kane <68755692+lizkane222@users.noreply.github.com> Date: Tue, 31 Oct 2023 16:44:07 -0700 Subject: [PATCH 1/3] Update index.md CSV Download Accounts update --- src/engage/audiences/index.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index 0689fde4c8..f8b388c579 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -228,6 +228,8 @@ Note the following limits for the CSV downloader: > info "" > Generating a CSV can take a substantial amount of time for large audiences. After you generate the CSV file, leave the modal window open while Segment creates the file. (If the audience recalculates between when you click Generate and when you download the file, you might want to regenerate the file. The CSV is a snapshot from when you clicked Generate, and could be outdated.) +> note "" +> Account traits and Account identifiers are not possible to add to the CSV download with Account Level audiences, because every row listed is a user, and since account traits and identifiers only exist on accounts, then they would not technically exist as a user's custom trait and appear on the CSV. ## Identifier Breakdown From a0f0abd9a8510f9faf30ca01f0725a9a0c772254 Mon Sep 17 00:00:00 2001 From: rchinn-segment <93161299+rchinn-segment@users.noreply.github.com> Date: Thu, 9 Nov 2023 10:12:24 -0800 Subject: [PATCH 2/3] note > warning --- src/engage/audiences/index.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index f8b388c579..91619666ed 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -228,7 +228,8 @@ Note the following limits for the CSV downloader: > info "" > Generating a CSV can take a substantial amount of time for large audiences. After you generate the CSV file, leave the modal window open while Segment creates the file. (If the audience recalculates between when you click Generate and when you download the file, you might want to regenerate the file. The CSV is a snapshot from when you clicked Generate, and could be outdated.) -> note "" + +> warning "" > Account traits and Account identifiers are not possible to add to the CSV download with Account Level audiences, because every row listed is a user, and since account traits and identifiers only exist on accounts, then they would not technically exist as a user's custom trait and appear on the CSV. ## Identifier Breakdown From 2d991324661ca2293bb286f1afc0fe10d26113b8 Mon Sep 17 00:00:00 2001 From: rchinn-segment <93161299+rchinn-segment@users.noreply.github.com> Date: Thu, 9 Nov 2023 10:12:39 -0800 Subject: [PATCH 3/3] edits --- src/engage/audiences/index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/engage/audiences/index.md b/src/engage/audiences/index.md index 91619666ed..80274e64be 100644 --- a/src/engage/audiences/index.md +++ b/src/engage/audiences/index.md @@ -230,7 +230,7 @@ Note the following limits for the CSV downloader: > Generating a CSV can take a substantial amount of time for large audiences. After you generate the CSV file, leave the modal window open while Segment creates the file. (If the audience recalculates between when you click Generate and when you download the file, you might want to regenerate the file. The CSV is a snapshot from when you clicked Generate, and could be outdated.) > warning "" -> Account traits and Account identifiers are not possible to add to the CSV download with Account Level audiences, because every row listed is a user, and since account traits and identifiers only exist on accounts, then they would not technically exist as a user's custom trait and appear on the CSV. +> You can't add account traits and identifiers using the CSV downloader with account level audiences. This is because every row listed in the CSV file is a user, and since account traits and identifiers only exist on accounts, they wouldn't exist as a user's custom trait and appear on the CSV. ## Identifier Breakdown