AS A SOCIAL ENTREPRENEUR YOU ARE CONSTANTLY undergoing a variety of evaluations. Funders monitor ... more AS A SOCIAL ENTREPRENEUR YOU ARE CONSTANTLY undergoing a variety of evaluations. Funders monitor your work and ask you to report on your performance. You monitor and provide feedback to employees, subcontractors, volunteers, and partners. Evaluation results focus and motivate continuing investment of individual and collective energy. Even when your vision of the future is clear and persistent, you need feedback from your complex environment to adjust and adapt strategy as circumstances change and as you move closer to your goal. Besides all this, successful leaders produce results, so you only know your success when you see evidence of your results.
Journal of Evaluation in Clinical Practice, May 23, 2022
RationaleQuestion Storming offers a method that enables one to hold the condition of uncertainty ... more RationaleQuestion Storming offers a method that enables one to hold the condition of uncertainty in reflection without the need for resolution. Global interdependencies and unprecedented access to information, social media and multiple forms of communications challenge our ability to see, understand and influence change effectively and efficiently. The tension and need to cope effectively with massive uncertainties cannot be resolved with current methods leading to a necessity for people to seek new ways to transform their understanding and explore new options for action. Problem‐solving and facilitation of the past are not flexible or rapid enough to meet the current demands of decision making and action taking in the face of massive uncertainties. As a result, people face ‘wicked unsolvable’ issues in their personal and professional lives.Aims and ObjectivesAn international group of scholar‐practitioners has adapted and tested an enquiry process. Question Storming—The Power of Questions is based on principles of complex adaptive systems, human systems dynamics, and self‐organization.MethodA three‐step method of inquiry and reflection opens new possibilities.Results and ConclusionsQuestion Storming has helped people see their wicked issues from new perspectives, understand them in useful ways and generate new options for action. This paper introduces Question Storming—the Power of Questions as a practical method for group inquiry in the presence of individual and group uncertainties/wicked issues. The Container, Difference, Exchange (CDE) model and Pattern Logic are presented to explain the paradigm‐shifting dynamics experienced by participants, both individuals and members of the group. It concludes with emerging questions for future consideration. Question Storming generates a divergent problem space that decreases constraint and increases degrees of freedom to allow practical exploration of new and often surprising options for action.
Complex human interactions involve more than just performance toward pre-determined goals. For th... more Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of ways. This article uses a case study of community change to explore principles from human systems dynamics (HSD), an emerging field of theory and practice that explores the intersection between nonlinear dynamics and the wide range of social sciences. Given that human performance technology (HPT) draws methods and measures from a variety of disciplines to solve problems and pursue opportunities to improve, HSD and HPT could be mutually informing. The case study and analytical model described in this article draw metaphorically from the nonlinear dynamical concept of attractor patterns. Patterns are recognized, and their influences on performance are explored. Each of the patterns captures options for action to observe, measure, evaluate, and intervene in human systems to improve performance.
AS A SOCIAL ENTREPRENEUR YOU ARE CONSTANTLY undergoing a variety of evaluations. Funders monitor ... more AS A SOCIAL ENTREPRENEUR YOU ARE CONSTANTLY undergoing a variety of evaluations. Funders monitor your work and ask you to report on your performance. You monitor and provide feedback to employees, subcontractors, volunteers, and partners. Evaluation results focus and motivate continuing investment of individual and collective energy. Even when your vision of the future is clear and persistent, you need feedback from your complex environment to adjust and adapt strategy as circumstances change and as you move closer to your goal. Besides all this, successful leaders produce results, so you only know your success when you see evidence of your results.
Journal of Evaluation in Clinical Practice, May 23, 2022
RationaleQuestion Storming offers a method that enables one to hold the condition of uncertainty ... more RationaleQuestion Storming offers a method that enables one to hold the condition of uncertainty in reflection without the need for resolution. Global interdependencies and unprecedented access to information, social media and multiple forms of communications challenge our ability to see, understand and influence change effectively and efficiently. The tension and need to cope effectively with massive uncertainties cannot be resolved with current methods leading to a necessity for people to seek new ways to transform their understanding and explore new options for action. Problem‐solving and facilitation of the past are not flexible or rapid enough to meet the current demands of decision making and action taking in the face of massive uncertainties. As a result, people face ‘wicked unsolvable’ issues in their personal and professional lives.Aims and ObjectivesAn international group of scholar‐practitioners has adapted and tested an enquiry process. Question Storming—The Power of Questions is based on principles of complex adaptive systems, human systems dynamics, and self‐organization.MethodA three‐step method of inquiry and reflection opens new possibilities.Results and ConclusionsQuestion Storming has helped people see their wicked issues from new perspectives, understand them in useful ways and generate new options for action. This paper introduces Question Storming—the Power of Questions as a practical method for group inquiry in the presence of individual and group uncertainties/wicked issues. The Container, Difference, Exchange (CDE) model and Pattern Logic are presented to explain the paradigm‐shifting dynamics experienced by participants, both individuals and members of the group. It concludes with emerging questions for future consideration. Question Storming generates a divergent problem space that decreases constraint and increases degrees of freedom to allow practical exploration of new and often surprising options for action.
Complex human interactions involve more than just performance toward pre-determined goals. For th... more Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of ways. This article uses a case study of community change to explore principles from human systems dynamics (HSD), an emerging field of theory and practice that explores the intersection between nonlinear dynamics and the wide range of social sciences. Given that human performance technology (HPT) draws methods and measures from a variety of disciplines to solve problems and pursue opportunities to improve, HSD and HPT could be mutually informing. The case study and analytical model described in this article draw metaphorically from the nonlinear dynamical concept of attractor patterns. Patterns are recognized, and their influences on performance are explored. Each of the patterns captures options for action to observe, measure, evaluate, and intervene in human systems to improve performance.
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Papers by Glenda Eoyang