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Client Communication Best Practices

Client communication and onboarding best practices for interior designers and wedding planners. Topics include client communication tips + tools, client communication templates, client email templates, onboarding your clients, creating welcome packets and welcome email sequences, client processes and workflows, client contracts, client offboarding, client testimonials, client feedback, client appreciation, client management, client referrals, and client customer service.
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Katie | Business Consultant for Interior Designers
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New Client Welcome Packet
Onboarding Checklist
Client Welcome Packet
Client Gift Ideas
Organize Your Business
Client Onboarding
Small Business Tools
Wedding Planning Business
Communication Tips
What You Should Focus On First To Streamline Your Business In 2025 (For Interior Designers)
What does your design business need in 2025? What exactly should you focus on to streamline your interior design business? Take out complimentary two minute quiz to find out what aspect of your business you should be focusing on right now and get your very own customized blueprint with suggestions and recommendations for services, tools, and processes.
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Email Marketing Ideas
Organization Business
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Digital Marketing Trends
Onboarding Process
Client Management
Interior Designers: The Biggest Client Onboarding Mistakes You Should Avoid
Learn the 9 common mistakes interior designers make during client onboarding and how to avoid them. Streamline your process, set clear expectations, and create a luxury experience that wows clients from the start. Improve communication, manage project timelines, and build lasting client relationships for a successful business.
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Welcome Packet
Asking The Right Questions
Client Appreciation
Interior Design Business
Client Experience
Best Practice
Email Templates
How To Master Sales Calls For Interior Design Business Growth | Client Experience Tips
Mastering sales calls is key to turning potential clients into paying ones. This guide walks interior designers through a proven process to lead calls with confidence, ask the right questions, and close deals seamlessly. From setting expectations to handling objections, you’ll learn how to make every conversation count. Ready to book more interior design clients? Start here!
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Tips Interior Design
Team Management
Email Template Design
Interior Designers: Avoid These Client Onboarding Mistakes To Elevate Your Client Experience
Learn the 9 common mistakes interior designers make during client onboarding and how to avoid them. Streamline your process, set clear expectations, and create a luxury experience that wows clients from the start. Improve communication, manage project timelines, and build lasting client relationships for a successful business.
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Email Subject Lines
Interior Design Consultation
Interior Design Guide
Paid Waiting List Workshop For Interior Designers
Feeling hesitant about introducing a waitlist in your interior design business? Worried it might send potential clients elsewhere? In this workshop, you'll gain the confidence to manage both paid and unpaid waitlists with ease. Discover common pitfalls to avoid when you're fully booked, the best software to keep your waitlist running smoothly on auto-pilot, and so much more. Find out more here.
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Wedding Planner Business
Top CRM Options for Interior Designers in 2025: HoneyBook vs. Dubsado
Honeybook and Dubsado are great CRM software choices for interior designers. Although both business software provide similar features, there are important differences to keep in mind. Honeybook's user-friendly interface makes it an ideal choice for new interior designers or designers in need of a simple client management. Dubsado offers more customization and options, but a steep learning curve. Read our full comparison here so you can make the best informed decision for your design firm.
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Contract Interior Design
Pricing Guides
Business Systems
How To Share Prices With Prospective Interior Design Clients
Learn why clear and transparent pricing is essential for successful interior design projects. Explore how designers can effectively educate potential clients about project costs through marketing materials, their website, and detailed pricing guides.
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Pomodoro Technique
Handling Delays: What to Do When Interior Design Clients Are Slow to Provide Feedback
Client feedback delays can cause project setbacks. It's time to take charge and streamline your interior design process. Uncover effective strategies to address delayed feedback professionally. From comprehensive contracts to transparent communication, we'll guide you towards success. Click now to overcome feedback challenges and elevate your business!
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Status Update Template
Status Update
Project Management Templates
Interior Design School
HoneyBook Template For Interior Designers
Enhance your client experience with our HoneyBook Project Status Update Template designed specifically for interior designers. Keep clients in the loop with proactive progress updates, eliminate confusion with clear communication, and foster trust through detailed project insights. Streamline your workflow and ensure every detail is managed with ease during the project management phase. Simplify communication and elevate your service!
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Scope Creep: How Ten Interior Designers Manage It With Their Clients
Wondering how interior designers manage scope creep to protect their time, profit, and boundaries? Discover strategies for managing client expectations, creating clear contracts, and maintaining control of your interior design projects. If scope creep is cutting into your profits, these interior design business tips will help you restore balance and elevate your design business.
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Interior Design Pricing
Should Interior Designers Have a Friends and Family Discount?
Should you offer your interior design services to friends and family for a discount? If so, how do you structure your interior design pricing it so you don't get burned? In this article, learn how to effectively work with friends and family (if you want to), how to price your products and interior design services for friends and family, and how you can make accommodations if you won't discount your services or products.
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Business Strategies
Expert Business Strategies For Interior Designers | Interior Design Business Tips
Running an interior design business and wondering how to make 2025 your most profitable year yet? Learn these industry expert tips about business development, interior design business marketing, branding, copywriting, public relations, business finance, business software, and more. Sign up and gain access to The Year End Playbook, a complimentary resource full of interior design business tips for a more profitable, sustainable and streamlined business in the new year.
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Ten Interior Designers Share How They Handle Scope Creep
Discover how 10 successful interior designers tackle scope creep and protect their time, profit, and boundaries. Learn real-world strategies for managing client expectations, setting clear contracts, and staying in control of your projects. If scope creep has been eating into your margins, these tips will help you regain balance and elevate your design business.
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Interior Designer Client Experience Process Welcome Packet and Email Templates for Onboarding
Create a streamlined business and luxury client experience for your interior design and wedding planning clients so you can book more repeat clients and referrals, reduce your workload, and make more money! Dakota Design Company Operations and Process fanatic for interior designers and wedding pros. Marketing guides, email templates, questionnaires, and contracts for a seamless inquiry process, onboarding process, and offboarding process your clients will love.
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Interior Design Websites
Best Interior Design Websites
Using Instagram
Design Tech
Interior Design Tech Tip: How To Elevate Your Contact Form On Wix and Squarespace
How to elevate your Squarespace or Wix contact form for interior designers. Create a seamless on brand experience when someone is first inquiring. Learn how to redirect your contact form or feedback form to a beautiful landing page. Differentiate yourself from other designers with an elevated and on brand form.