Papers by STEPHEN ANAYA
James works at reception in a large company that is frequented by its customers. Much of his work... more James works at reception in a large company that is frequented by its customers. Much of his work involves using a telephone to take messages and redirect calls to appropriate departments. James also uses a computer regularly to check customer order status, make appointments, record messages and respond to e-mails. After working at the front desk alone for four months, James started experiencing aching shoulder and neck, back pain sore eyes and wrist pains after work. Upon complaints his manager formed a team to investigate the matter so as to identify possible problems with his work station and suggest appropriate improvements.
Teaching Documents by STEPHEN ANAYA
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Papers by STEPHEN ANAYA
Teaching Documents by STEPHEN ANAYA