An opportunity to discuss the challenges and opportunities our members working at and with univer... more An opportunity to discuss the challenges and opportunities our members working at and with university museums and collections across Europe face during this global crisis.
This document offers an update to the ethical and privacy principles and procedures applied by th... more This document offers an update to the ethical and privacy principles and procedures applied by the EMOTIVE project during our third and final year of activities.
This deliverable reports on the evolving user needs and requirements for EMOTIVE experiences, foc... more This deliverable reports on the evolving user needs and requirements for EMOTIVE experiences, focusing on the two main user groups targeted by the project: authors and visitors. It builds on the results published in D3.1 (wherein we present EMOTIVE’s alpha version user requirements and scenarios), showcasing our most recent work in three parts. Firstly, we outline our elicitation methodology for constructing EMOTIVE experiences for users; secondly, we assess the needs of particular visitors and EMOTIVE authors; and thirdly, we present selected interpretation material and scenarios for two specific EMOTIVE use cases: a chatbot of ‘conviction’ for the site of Catalhoyuk in Turkey, and an on-site experience for the Hunterian Museum in Scotland.
This document reports on the first User Workshop of the Emotive project, a two-day invited event ... more This document reports on the first User Workshop of the Emotive project, a two-day invited event hosted in Glasgow on 22-23 February 2017. Here we reflect on the workshop’s planning, execution and outcomes in relation to its two primary aims: to develop concepts for user experiences for Emotive’s cultural partner sites (Hunterian Museum, Scotland and Catalhoyuk, Turkey) and to evaluate draft experience design tools for heritage professionals.
This deliverable presents the summative evaluation results from Year 2 of the EMOTIVE project. It... more This deliverable presents the summative evaluation results from Year 2 of the EMOTIVE project. It offers an overview of the methodologies employed; presents the findings coming out from the extensive and diverse programme of evaluations carried out of both EMOTIVE authoring tools and experiences; and outlines the next steps. The authoring tools evaluation includes the EMOTIVE Floor Plan Editor Tool and the Visual Scenario Editor, while the evaluation of the experiences includes new evaluation work since D9.2 on the beta versions of three EMOTIVE experiences: the onsite Hunterian experience, the offsite virtual Hunterian experience, and the Catalhoyuk schoolkit. The deliverable concludes with the feedback we received on our evaluation tools and methodologies at the 2nd EMOTIVE Users Workshop in Athens (November 2018) from the international group of participants, experts working in evaluation in digital heritage, user experience, education, and other related fields.
This deliverable presents the formative evaluation results from Year 1 of the EMOTIVE project. It... more This deliverable presents the formative evaluation results from Year 1 of the EMOTIVE project. It offers a brief overview of user data collected in relation to EMOTIVE’s authoring process, including an early draft of the EMOTIVE Design Cards, as well as the EMOTIVE Storyboard Editor. It then presents findings from our evaluations of the alpha versions of three EMOTIVE experiences: the On-site Catalhoyuk Collaborative experience, ChatCat - the Catalhoyuk Chatbot, and the On-site Hunterian experience.
The communication of collections information in digital form, whether it is an online catalogue, ... more The communication of collections information in digital form, whether it is an online catalogue, mobile application, or social media exchange, increasingly affects our cultural encounters and shapes our perception of cultural organizations. Cultural and higher education institutions in Scotland, in common with those in the rest of the world, are investing vast resources on digitization and making their collections available online but we still know very little about who uses these and how they interact with the data. In order to address this gap the Scottish Network on Digital Cultural Resources Evaluation. ScotDigiCH was initiated in January 2015 and brings together academics from different disciplines and professionals from Scotland's key cultural organizations in order to investigate how cultural digital resources are used by diverse user groups, how to record their impact on learning, research, and community engagement, and how to maximize their potential. It integrates different methodologies and perspectives (from digital humanities, computing science, museology, social sciences) and uses as a case study the Kelvin Hall Project in Glasgow. The Network has organized a series of four workshops, a knowledge exchange event and will organize an international symposium on digital cultural resources evaluation combined with a public lecture and an open public event to explore the Kelvin Hall digital collections portal. All these activities have certainly given all partners a lot of food for thought and are informing the Hunterian museum's Digital Strategy and how it takes digital curation, collections documentation, exhibition interpretation and visitor engagement forward. The paper discusses the methodology and lessons learned from the ScotDigiCH research network and the wider implication for other researchers and organizations working in digital cultural heritage.
Digital storytelling has been used in cultural heritage for over two decades, yet integrating thi... more Digital storytelling has been used in cultural heritage for over two decades, yet integrating this in museum displays to encourage visitors' deep engagement, including both affective and cognitive outcomes, remains challenging and raises a number of issues. EMOTIVE is a European Union Horizon 2020 Research and Innovation project which addresses some of these as it aims to design and evaluate emotionally engaging digital visitor experiences for heritage sites and museum displays. The Hunterian, the museum of the University of Glasgow and one of the EMOTIVE cultural partners, has designed digital stories to interpret its permanent display 'The Antonine Wall: Rome's Final Frontier' which showcases the museum's collection from the Wall, a UNESCO World Heritage site. The paper discusses a) the design of the on-site EMOTIVE experience of 'Ebutius's Dilemma' based on the EMOTIVE conceptual framework, and b) the qualitative and quantitative, mixed-methods evaluation of the impact of the experience on diverse visitor groups, focusing primarily on emotional engagement, and based on the EMOTIVE evaluation framework. It presents formative evaluation findings, the lessons learned from using a variety of methods, and discusses the broader issues raised when designing for and studying emotional engagement in cultural heritage settings.
The use of digital in the cultural heritage sector continues to expand, whether it takes the form... more The use of digital in the cultural heritage sector continues to expand, whether it takes the form of an online catalogue, mobile application, or social media exchange, increasingly affecting our cultural encounters and shaping our perception of cultural organizations. Cultural and higher education institutions around the world are investing vast resources on digitization and making their collections available online but still know very little about who uses these and how they interact with the data. In order to address this gap, the Scottish Network on Digital Cultural Resources Evaluation (ScotDigiCH) was initiated in January 2015, bringing together academics from different disciplines and professionals from Scotland’s key cultural organizations and interweaving international perspectives. The aim of the network was to investigate how cultural digital resources are used by diverse user groups, how to record their impact, and how to maximize their potential. It integrated different methodologies and perspectives (from digital humanities, computing science, museology, social sciences) and used as a case study the Kelvin Hall Project in Glasgow. The Network has organized a series of four workshops, a knowledge exchange event and an international symposium on evaluating digital cultural resources (EDCR2016). All these activities have certainly given all partners a lot of food-for-thought and are informing all partners’ digital strategies and how evaluation can be integrated to support all core areas of operation form collections documentation to exhibition interpretation and visitor engagement. The paper discusses the lessons learned from the ScotDigiCH research network, particularly the EDCR2016 Symposium, and the wider implications for other researchers and organizations working in digital cultural heritage.
Our encounter with cultural heritage is changing because of the expansion of digital media. Engag... more Our encounter with cultural heritage is changing because of the expansion of digital media. Engagement with heritage, particularly for younger people, is often through digital surrogates, such as virtual reconstructions or digital artifacts. Social interactions at sites and heritage discussions are increasingly transferred to the digital sphere. Apart from this independent and uncoordinated digital activity by communities, there is also a growing exploration of its potential by heritage professionals and organizations. Besides using information technology initially for data capture and the management of collections and sites, numerous cultural institutions are also experimenting with digital media to communicate in new ways and attract new audiences. This is a two-way process: not only have digital technologies influenced heritage management and understanding, but wider heritage interpretation issues have also affected how digital tools are being employed. The chapter examines the potential and range of digital heritage applications, and the challenges and theoretical issues these raise.
Impact assessment is a fast-growing field that generates a lot of interest. But it can come acros... more Impact assessment is a fast-growing field that generates a lot of interest. But it can come across as a daunting and complex topic. This playbook was developed to take you by the hand, introduce you to the language, and help you make some strategic choices.
This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the ... more This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the second year of the project: the Hunterian Museum’s experiences (‘Ebutius’s Dilemma’ onsite and offsite virtual), the Catalhoyuk offsite virtual experience and the Catalhoyuk schoolkit.
This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the ... more This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the first year of the project: the Hunterian Museum’s Antonine Wall collection onsite experience, the Catalhoyuk offsite virtual experience, the Catalhoyuk chatbot experience and the Catalhoyuk onsite experience.
This deliverable reports on the user needs and requirements for EMOTIVE experiences, focusing on ... more This deliverable reports on the user needs and requirements for EMOTIVE experiences, focusing on both main user groups targeted by the project, namely authors and visitors. Visitor groups have been identified for EMOTIVE cultural partner sites (The Hunterian Museum’s Antonine Wall site display in Scotland and the archaeological site of Catalhoyuk in Turkey) and presented in the form of personas. The second part of the document presents selected interpretation material and proposed experience concepts that will lead to the creation of EMOTIVE experiences for both sites. An accompanying D3.1 Annex includes supplementary information on the studies and events carried out in support of user needs elicitation and scenario development.
An opportunity to discuss the challenges and opportunities our members working at and with univer... more An opportunity to discuss the challenges and opportunities our members working at and with university museums and collections across Europe face during this global crisis.
This document offers an update to the ethical and privacy principles and procedures applied by th... more This document offers an update to the ethical and privacy principles and procedures applied by the EMOTIVE project during our third and final year of activities.
This deliverable reports on the evolving user needs and requirements for EMOTIVE experiences, foc... more This deliverable reports on the evolving user needs and requirements for EMOTIVE experiences, focusing on the two main user groups targeted by the project: authors and visitors. It builds on the results published in D3.1 (wherein we present EMOTIVE’s alpha version user requirements and scenarios), showcasing our most recent work in three parts. Firstly, we outline our elicitation methodology for constructing EMOTIVE experiences for users; secondly, we assess the needs of particular visitors and EMOTIVE authors; and thirdly, we present selected interpretation material and scenarios for two specific EMOTIVE use cases: a chatbot of ‘conviction’ for the site of Catalhoyuk in Turkey, and an on-site experience for the Hunterian Museum in Scotland.
This document reports on the first User Workshop of the Emotive project, a two-day invited event ... more This document reports on the first User Workshop of the Emotive project, a two-day invited event hosted in Glasgow on 22-23 February 2017. Here we reflect on the workshop’s planning, execution and outcomes in relation to its two primary aims: to develop concepts for user experiences for Emotive’s cultural partner sites (Hunterian Museum, Scotland and Catalhoyuk, Turkey) and to evaluate draft experience design tools for heritage professionals.
This deliverable presents the summative evaluation results from Year 2 of the EMOTIVE project. It... more This deliverable presents the summative evaluation results from Year 2 of the EMOTIVE project. It offers an overview of the methodologies employed; presents the findings coming out from the extensive and diverse programme of evaluations carried out of both EMOTIVE authoring tools and experiences; and outlines the next steps. The authoring tools evaluation includes the EMOTIVE Floor Plan Editor Tool and the Visual Scenario Editor, while the evaluation of the experiences includes new evaluation work since D9.2 on the beta versions of three EMOTIVE experiences: the onsite Hunterian experience, the offsite virtual Hunterian experience, and the Catalhoyuk schoolkit. The deliverable concludes with the feedback we received on our evaluation tools and methodologies at the 2nd EMOTIVE Users Workshop in Athens (November 2018) from the international group of participants, experts working in evaluation in digital heritage, user experience, education, and other related fields.
This deliverable presents the formative evaluation results from Year 1 of the EMOTIVE project. It... more This deliverable presents the formative evaluation results from Year 1 of the EMOTIVE project. It offers a brief overview of user data collected in relation to EMOTIVE’s authoring process, including an early draft of the EMOTIVE Design Cards, as well as the EMOTIVE Storyboard Editor. It then presents findings from our evaluations of the alpha versions of three EMOTIVE experiences: the On-site Catalhoyuk Collaborative experience, ChatCat - the Catalhoyuk Chatbot, and the On-site Hunterian experience.
The communication of collections information in digital form, whether it is an online catalogue, ... more The communication of collections information in digital form, whether it is an online catalogue, mobile application, or social media exchange, increasingly affects our cultural encounters and shapes our perception of cultural organizations. Cultural and higher education institutions in Scotland, in common with those in the rest of the world, are investing vast resources on digitization and making their collections available online but we still know very little about who uses these and how they interact with the data. In order to address this gap the Scottish Network on Digital Cultural Resources Evaluation. ScotDigiCH was initiated in January 2015 and brings together academics from different disciplines and professionals from Scotland's key cultural organizations in order to investigate how cultural digital resources are used by diverse user groups, how to record their impact on learning, research, and community engagement, and how to maximize their potential. It integrates different methodologies and perspectives (from digital humanities, computing science, museology, social sciences) and uses as a case study the Kelvin Hall Project in Glasgow. The Network has organized a series of four workshops, a knowledge exchange event and will organize an international symposium on digital cultural resources evaluation combined with a public lecture and an open public event to explore the Kelvin Hall digital collections portal. All these activities have certainly given all partners a lot of food for thought and are informing the Hunterian museum's Digital Strategy and how it takes digital curation, collections documentation, exhibition interpretation and visitor engagement forward. The paper discusses the methodology and lessons learned from the ScotDigiCH research network and the wider implication for other researchers and organizations working in digital cultural heritage.
Digital storytelling has been used in cultural heritage for over two decades, yet integrating thi... more Digital storytelling has been used in cultural heritage for over two decades, yet integrating this in museum displays to encourage visitors' deep engagement, including both affective and cognitive outcomes, remains challenging and raises a number of issues. EMOTIVE is a European Union Horizon 2020 Research and Innovation project which addresses some of these as it aims to design and evaluate emotionally engaging digital visitor experiences for heritage sites and museum displays. The Hunterian, the museum of the University of Glasgow and one of the EMOTIVE cultural partners, has designed digital stories to interpret its permanent display 'The Antonine Wall: Rome's Final Frontier' which showcases the museum's collection from the Wall, a UNESCO World Heritage site. The paper discusses a) the design of the on-site EMOTIVE experience of 'Ebutius's Dilemma' based on the EMOTIVE conceptual framework, and b) the qualitative and quantitative, mixed-methods evaluation of the impact of the experience on diverse visitor groups, focusing primarily on emotional engagement, and based on the EMOTIVE evaluation framework. It presents formative evaluation findings, the lessons learned from using a variety of methods, and discusses the broader issues raised when designing for and studying emotional engagement in cultural heritage settings.
The use of digital in the cultural heritage sector continues to expand, whether it takes the form... more The use of digital in the cultural heritage sector continues to expand, whether it takes the form of an online catalogue, mobile application, or social media exchange, increasingly affecting our cultural encounters and shaping our perception of cultural organizations. Cultural and higher education institutions around the world are investing vast resources on digitization and making their collections available online but still know very little about who uses these and how they interact with the data. In order to address this gap, the Scottish Network on Digital Cultural Resources Evaluation (ScotDigiCH) was initiated in January 2015, bringing together academics from different disciplines and professionals from Scotland’s key cultural organizations and interweaving international perspectives. The aim of the network was to investigate how cultural digital resources are used by diverse user groups, how to record their impact, and how to maximize their potential. It integrated different methodologies and perspectives (from digital humanities, computing science, museology, social sciences) and used as a case study the Kelvin Hall Project in Glasgow. The Network has organized a series of four workshops, a knowledge exchange event and an international symposium on evaluating digital cultural resources (EDCR2016). All these activities have certainly given all partners a lot of food-for-thought and are informing all partners’ digital strategies and how evaluation can be integrated to support all core areas of operation form collections documentation to exhibition interpretation and visitor engagement. The paper discusses the lessons learned from the ScotDigiCH research network, particularly the EDCR2016 Symposium, and the wider implications for other researchers and organizations working in digital cultural heritage.
Our encounter with cultural heritage is changing because of the expansion of digital media. Engag... more Our encounter with cultural heritage is changing because of the expansion of digital media. Engagement with heritage, particularly for younger people, is often through digital surrogates, such as virtual reconstructions or digital artifacts. Social interactions at sites and heritage discussions are increasingly transferred to the digital sphere. Apart from this independent and uncoordinated digital activity by communities, there is also a growing exploration of its potential by heritage professionals and organizations. Besides using information technology initially for data capture and the management of collections and sites, numerous cultural institutions are also experimenting with digital media to communicate in new ways and attract new audiences. This is a two-way process: not only have digital technologies influenced heritage management and understanding, but wider heritage interpretation issues have also affected how digital tools are being employed. The chapter examines the potential and range of digital heritage applications, and the challenges and theoretical issues these raise.
Impact assessment is a fast-growing field that generates a lot of interest. But it can come acros... more Impact assessment is a fast-growing field that generates a lot of interest. But it can come across as a daunting and complex topic. This playbook was developed to take you by the hand, introduce you to the language, and help you make some strategic choices.
This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the ... more This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the second year of the project: the Hunterian Museum’s experiences (‘Ebutius’s Dilemma’ onsite and offsite virtual), the Catalhoyuk offsite virtual experience and the Catalhoyuk schoolkit.
This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the ... more This demonstration deliverable details four EMOTIVE pilot experience prototypes developed in the first year of the project: the Hunterian Museum’s Antonine Wall collection onsite experience, the Catalhoyuk offsite virtual experience, the Catalhoyuk chatbot experience and the Catalhoyuk onsite experience.
This deliverable reports on the user needs and requirements for EMOTIVE experiences, focusing on ... more This deliverable reports on the user needs and requirements for EMOTIVE experiences, focusing on both main user groups targeted by the project, namely authors and visitors. Visitor groups have been identified for EMOTIVE cultural partner sites (The Hunterian Museum’s Antonine Wall site display in Scotland and the archaeological site of Catalhoyuk in Turkey) and presented in the form of personas. The second part of the document presents selected interpretation material and proposed experience concepts that will lead to the creation of EMOTIVE experiences for both sites. An accompanying D3.1 Annex includes supplementary information on the studies and events carried out in support of user needs elicitation and scenario development.
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