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Experience maps

17 Pins
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7y
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Anita Lai
the london cycle route is shown in red, white and blue
Experience Mapping
Customer Experience Mapping
Service Blueprint
User Journey
Experience Map
Journey Map
Design Thinking Process
Customer Journey Mapping
User Story
How to create effective customer journey maps - Sutherland Labs
How to create effective customer journey maps - Sutherland Labs
an orange and black workflow diagram showing the various tasks needed to create a project
Social Media Strategy Template
Graphic Facilitation
Empathy Maps
customerexperienceplanning.com
Customer Experience Journey Map - Example of Orange #CustomerExperience #CX
the experience map is shown in black and white, with an image of people at different locations
User Experience Map
Ux Design Process
Map Sketch
Fort York Library Experience Map
An experience journey map for Fort York Library in Toronto, and generating possible opportunities.
a large white board with lots of sticky notes on it
User Journey Map
Digital Customer Journey
Design Thinking Tools
Volkswagen – Edenspiekermann
Volkswagen Car Sharing service blueprint
the internet banking application is shown in red and green, as well as an info sheet
Persona Design
Process Map
Internet Banking User Journey Mapping
Internet Banking User Journey Mapping Infographic
there is a large white board with information about the service blueprints on it
Customer Experience Design
Service Map
Design Café
Human Centered Design
Journey Mapping
Seam City
Service Blueprint. Template: user journey, touch points, service provider, stakeholders
an image of a line graph with the words'health management experience map'in it
Ux Portfolio
System Map
Ux Inspiration
Information Visualization
Data Visualization Design
Experience Map/Timeline
Experience Map/Timeline
an info board with many different types of people and lines on the side of it
Process Diagram
User Flow
A Design Process Experience Map. A journey through the execution of design projects.
the company's experience map is displayed in this screenshote screengrafion
Business Model Canvas
The Anatomy of an Experience Map
Experience Map Example Template | Adaptive Path In this experience map, the journey model highlights the switching between channels, with the size or density of the arrows indicating qualitative information about the volume of switching.
an image of a computer screen with many different things in the display and numbers on it
Ux Process
Map Layout
Customer Journey
Comcast Social Gamer | nForm Created an exp map for each personas, used icon system to represent channel (meta data).
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User experience design
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Interactive design
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a diagram that shows the different parts of an employee's work life cycle and how it works
User Experience Design
Lego Design
Customer Journey Map as a Tool in Continuous Improvement
Legoland | Visualizing the Customer Experience: Customer Journey Map and Continuous Improvement
the company's experience map is displayed in this screenshote screengrafion
The Anatomy of an Experience Map
Experience Map Example Template | Adaptive Path In this experience map, the journey model highlights the switching between channels, with the size or density of the arrows indicating qualitative information about the volume of switching.
a table that has different types of information on it, including the names and numbers
Customer Journey Touchpoints
Ticket Design
The Anatomy of an Experience Map
Touchpoints by Channel | Adaptive Path
a diagram showing how to use the rail line experience map for an upcoming project, and what it looks like
Interaktives Design
Social Design
The Anatomy of an Experience Map
Rail Europe Experience Map | Adaptive path