MI MOD1 Tecnico em Logistica Ingles

Técnico em Logística
Inglês Técnico
Técnico em
Logística
Unidade Curricular
Inglês Técnico
Inglês Técnico
Sessão 1
Inglês Técnico
Key Vocabulary Box

What do you know about logistics in English?
Look at these words related to logistics in the following box:
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Key Vocabulary Box

Activity
Work in pairs. Discuss the meaning of each word and write in the column A the
words that you don´t know and in the column B the ones that you want to know.
• ? A. WHAT DO YOU NOW? B. WHAT DO YOU WANT TO KNOW?

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Definition of Logistics
These are also known as the seven Rs. (The Management of Business Logistics: A
Supply Chain Perspective, 7e by John J. Coyle)
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Vocabulary
Availability = disponibilidade, acesso.

Customer = cliente.
Right =
Time =
Cost =
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My name is George Scott.

I am 20 years old.
I come from England.
I am a logistics specialist.
Vocabulary
I am 20 years old – Tenho 20 anos.
I come from England – Venho da Inglaterra.
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Introductions
I am Mike And I am James
Macdonald! McGregor.
I am from the
Where are USA.
you from?
Are you a Yes, I am.

truck driver?
Vocabulary
Who are you? – Quem é você?
Where are you from? – De onde você é?
Truck driver – Motorista de caminhão.
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Introductions
He is Andrew Miller.
He is not American.
He is Australian.
Andrew is a
transportation manager.
Vocabulary
Transportation manager – Gerente de transporte.
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Introductions
How old are

I’m 25! you, John?
Yes, I am.
Are you a
logistics
supervisor?
Vocabulary
How old are you – Quantos anos você tem?
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Introductions
Emma Whitmore is a stock

controller. She is responsible
for this stock.
Vocabulary
Warehouse assistants – Assistentes de armazém.
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Introductions
They are Robert Brown and Ted Johnson. They are

warehouse assistants.
Vocabulary
Warehouse assistants – Assistentes de armazém.
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Alphabet (spelling the names)
- My name’s Ted Johnson. - I am James McGregor.

- Sorry, sir. Spell Johnson, please. - Spell your surname, please.
- J O H N S O N. - It’s M C G R E G O R .
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Alphabet (spelling the names)

Now let’s read aloud the alphabet in English:
ABCDEFGHI
JKLMNOPQ
RSTUVW
XYZ
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Simple Present of the Verb Be

Personal Pronouns
Affirmative Form
Full Form Contracted Form
I am I’m
You are You’re
He He’s
She is She’s
It It’s
We We’re
You are You’re
They They’re
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Personal Pronouns
Short Answers
Attention
Yes, I am.
Yes, you are.
Contracted Forms (Short forms)
Yes, he/she/it is. are only used in informal language.
Yes, we/they are.
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Sessão 2
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Occupations in Logistics
What is your job/occupation? What do you do?
What are your responsibilities? What are you responsible for?

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Hi, I’m Ed. I’m a driver. I work

for Prologis.
I have four years’ pickup and
delivery experience driving a 24
ft truck.
On average, I drive about 8000
km per month. I pick up goods
from our warehouse and deliver
them to consignees.
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Hi, I’m George Blackwell. I’m a

warehouse assistant.
I am responsible for picking
items for shipment from the
warehouse. I work with a
computer a lot.
My job requires using bar code
scanners and keeping inventory
reports up-to-date.
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Vocabulary
24 ft - 24 pés = aproximadamente: 7.3 metros.
Bar code scanners = scanners de código de barras.
Consignees = destinatários, consignatários.
Goods = mercadorias.
I work for = trabalho para.
On average = em média.
Shipment = remessa, expedição.
Up-to-date = atualizados.
What are you responsible for? = Pelo que você é responsável?
What are your responsibilities? = Quais são as suas responsabilidades?
What do you do? = O que você faz?
What is your occupation/job? = Qual é a sua ocupação/o seu trabalho?
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Other Occupations in Logistics

What is your occupation/job? What do you do?
customs broker despachante aduaneiro
dispatcher expedidor, despachante
shipper and receiver remetente e receptor

I am
a/an
freight agent agente de carga
international traffic coordenador de tráfego

coordinator internacional
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logistics engineer engenheiro de logística
supply chain engineer engenheiro de cadeia de

I am suprimento
a/an
inventory analyst analista de estoque
director of sales diretor de vendas

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distribution coordinator coordenador de distribuição
operations manager gerente de operações

I am
customer logistics gerente de logística
a/an
manager do cliente
plant manager gerente da fábrica

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A/ An
Structure Note
Attention
A/An = 1
Use a + words which begin with consonant sounds

A director; a University ( u sounds like you).
Use an + words which begin with vowel sounds

An inventory; an operation.
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A/ An
Oral Practice
a warehouse assistant.
an assistant.
__________ distribution coordinator.
__________operations manager.
__________customer logistics.
__________ manager.
__________ plant manager.
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Introductions
Oral Practice
Now read this:

• What do you do? I’m a customs broker. Use this chart to help you
• What do they do? They’re freight agents.
• What does she do? She’s an analyst. What do you do?
• What does he do? He’s a dispatcher. does he/she
do we
Follow this hint: they
• What do you/they do?
• What does he/she do?
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Introductions
Oral Practice
Jobs: I am an engineer.
He/She is a truck driver.
• customs broker; We/They are x customs
• dispatcher; brokers.
• shipper and receiver;
• freight agent;
• international traffic coordinator; What do you do?
• logistics engineer; does he/she
• supply chain engineer; do we
• inventory analyst; they
• director of sales/sales director;
• distribution coordinator; Ask and answer using the Jobs on the left.
• operations manager; What does he do?
• customer logistics manager;
• plant manager. He’s a dispatcher.
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Possessive Adjectives
What is her
occupation/job?
She is an inventory
analyst.
What is his
occupation/job?
He is an inventory
analyst.
What is his job/occupation?

= What does he do?
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I My
You Your
He His
She Her
It Its
We Our
You Your
They Their
Possessive’s
This is Bob’s truck. This is his truck.
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Interrogative Form
INTERROGATIVE
Am I?
Are You?
He?
She?
Is?
It?
We?
You?
Are
They?
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Simple Present of the verb Be

Negative Form
NEGATIVE
Short Answers
I am not I’m not No, I’m not.
You are not You aren’t No, you aren’t.
No, he/she it isn’t.
He He No, you/they aren’t.
She is not She isn’t
It It
REMEMBER:
We Contracted Forms (Short
We forms) are only used
You aren’t in informal language.
You are not
They
They
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Simple Present of the verb Be

Oral Practice
Ask and answer as in the model:
No, I’m not.
Are you a freight agent?
I’m a customs
What is your broker.
occupation?
a) He — logistics engineer — distribution coordinator

b) They — warehouse assistants — dispatchers
c) She — plant manager — director of sales
d) You — customs broker — inventory analyst
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To Be Responsible For + Verb + ing

Oral Practice
What are you responsible for?

I am responsible for (doing something).
• I am responsible for picking items for

shipment from the warehouse. To be
responsible for
• He is responsible for driving a 24 ft truck.
+ VERB +ING.
• She is responsible for keeping inventory

reports up-to-date.
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Occupations
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Job Responsibilities
What do you do (in your job)?
What is your main job? (main=principal)
What are you in charge of?
What are you responsible for?
I am in charge of training employees.

I am responsible for watering the plants.
Here are some useful verbs for describing key job responsibilities:
I take care of corporate accounts. (take care = tomar conta)

I usually answer telephone calls. [or the (tele)phone] (answer = responder)
I mainly write reports. (write = escrever)
I repair jet engines. (repair = consertar)
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Job Responsibilities
Can you think of
examples using
Other useful verbs these verbs?
to advise or inform about - aconselhar ou informar sobre
to prepare - preparar
to train or instruct - treinar ou instruir
to manage - gerenciar
to estimate - estimar
to monitor - monitorar
to carry out - realizar
to oversee - supervisionar
to provide or supply - fornecer
to ensure or make sure - assegurar
to review - rever
to liaise with - estabelecer a ligação com
to organize or plan – organizar ou planejar
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To Be Responsible For
NOTE:
I train I am responsible for training
employees but in charge of employees.
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Simple Present
Use of For
3rd person singular

I/we/they work for
an international
logistics company.
He/she works for
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Simple Present
Word order
Regular Activities
I/we/they pick up
usually
sometimes
often goods from the
always warehouse.
never picks up
He/she
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Simple Present
Structure Note
AFFIRMATIVE
I + VERB IN THE PRESENT WITHOUT -S

I work for an international logistics company.
HE/ SHE + VERB IN THE PRESENT WITH -S

He/She works for an international logistics
company.
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Simple Present
Structure Note
INTERROGATIVE
DOES + HE/ SHE + VERB IN THE PRESENT

Where does he/ she usually work?
DO + YOU + VERB IN THE PRESENT

Where do you usually work?
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Simple Present
Structure Note
NEGATIVE
I + DO NOT/ DON’T + VERB IN THE PRESENT

I do not/ don’t work in this department.
HE/SHE + DOES NOT/ DOESN’T + VERB IN THE PRESENT

He/ She does not/ doesn’t work in this department.
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Simple Present
Auxiliary Do
Use the auxiliary do for negative and interrogative forms
Auxiliary Do
I/ We/ They Do not For IBM
He/ She Does not
Work
Do I/ We/ They
For IBM?
Does He/ She

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Simple Present
+S
Use +s only in affirmative sentences in the singular.

He delivers goods. (+)
They deliver goods. (+)
He does not deliver goods. (-)
Do they deliver goods? (?)
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Work Environment
Where do the logistics professionals usually work?
They usually work in:
Retail stockrooms/ store stockrooms

Warehouses (armazém) Factories (fábricas) Companies (companhias) (estoques de varejo/ estoques de loja)
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Work Environment
Where do the logistics professionals usually work?
They usually work in:
Harbors *(porto)
Industrial areas (áreas Airports (aeroporto) Customs or custom
industriais) houses (alfândega)
* Harbor (AmE, American English) harbour (BrE, British English)

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Prepositions
In and At I work
in England – in the country.
in the health department – in an
area of the company.
in a warehouse – in the building.
x I work
at Petrobras.
at a restaurant. At a place
IN AT at home.
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Prepositions
In, For, At and With
NOTE
You work in na area or in a department (physical place).
You work for a company (employee > employer), at a company (physical place).
You work with something (addition): a computer, a bar code scanner, for example.
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Simple Present
Wh questions
Wh questions
Wh questions
Work? The Sales
I/ We/ They In
department.
You, We, do?
Do At The airport.
They
Work for?
Where For Transpetro
What Work at?
When He/ She Works
Who Work with?
With Logistics.
Does He, She
Live?
Arrive? Live/ Arrive/
I/ We/ They
Leave? Leave In England 2 hours
Lives/ Arrives/
He/ She At 10 o’clock.
Ask and answer as in the example: Leaves
Who do you work for?

I work for Senac.
What do you work with?
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Sessão 3
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Expressions of Interaction
Dialogue 1
John: Good morning.
Mike: Good morning.
John: Let me introduce myself. My
name’s John Miller. And this is
Julia Scott.
Mike: I’m pleased to meet you. I am
Mike McGregor.
Julia: Nice to meet you too, Mr.
McGregor.
John: Welcome to Portwest
Company, Mr. McGregor.
Mike: Thank you.
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Dialogue 2
Robert: Excuse me, are you Ms.
Susan Locke from Excellerator Co?
Susan: Yes, that´s right.
Robert: Good afternoon, Ms.

Locke. I’m Robert Lawrence, the
logistics engineer here. Good to
meet you.
Susan: Good to meet you too.

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Dialogue 3
Paul: Good morning, Mr. Johnson. How are you today?

Mr. Johnson: Good morning. I’m very well, thank you. And you?
Paul: Fine, thank you, sir. May I introduce a good friend of mine?
Mr. Johnson: Certainly.
Paul: Sally, this is Mr. Johnson. Mr. Johnson, this is Sally Adams.
Mr. Johnson: Nice to meet you, Ms. Adams.
Sally: I’m glad to meet you too, Mr. Johnson.
Mr. Johnson: Well… I must go now. See you later.
Sally: Good-bye.
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Greeting Expressions
Informal/ Formal
Informal
Formal
Hello/ Hi
Good morning/
afternoon/
evening.
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Good morning / afternoon / evening
Usage Tip: Good evening X Good night
Use 'good evening' as a

greeting after six p.m.
Use 'good night' at the end of the

evening, when you leave someone
for the day.
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Mr. and Ms.
Good morning/ afternoon/ evening, Mr./ Ms. X.
Hints for using titles (Mr., Ms. Miss and Mrs):
• Use all titles with surnames - Mr. Miller or Mr. James Miller not Mr.
James.
• Mr. refers to males, Miss /mis/, to unmarried females; Mrs., to married

women. Ms. /mIZ./ does not imply marital status.
• Never refer to women as Miss or Mrs., unless they allow you to. Always
prefer Ms. Ms. Miller or Ms. Mary Miller given the other two may suggest
intimacy.
• Avoid using first names in formal dialogues.

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Welcoming Expressions
Welcome to Portwest Company,

Mr. Mcgregor.
Welcome to our company. I’m

John Taylor.
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Introduction Expressions
Introducing oneself
Let me introduce myself. / May I introduce myself?

I’d like to introduce myself.
Allow me to introduce myself.
My name’s…/ I am/ I’m…
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Introducing someone else
This is… (This is my boss, Mr.

Stratford./ Jared, this is my secretary,
Barbara./ This is David Porter from
Aerospace Inc.)
Let me introduce you…
I’d like to introduce you my friend/

co-worker/ colleague…
May I introduce you to a friend of

mine?
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Answers
Good/ Nice to meet you.

Good/ Nice to see you.
I’m glad/ happy/ I’m pleased to see
you.
Good/ Nice to meet you too.
My pleasure.
It’s a pleasure to meet you.
Important body language to remember:

Smile, eye contact, firm handshake.
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Day-to-Day Expressions
Expressing Contentment (or giving positive response)
How do you feel

How have you
today?
been?
I’m well, thank you.
Very well. And you?
How is your
How are things?
friend?
How are things
She’s fine./
going?
Couldn’t be better.
Not too bad, thank
you.
How are you?
Fantastic.
Fine./ I’m fine,
I can’t complain. /
thank you. And
Could be worse.
you?
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Day-to-Day Expressions
Negative response
How are you?

Not too good.
How have you been?

Not very well.
How is your friend?

She’s not well.
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Farewell Expressions
Good-bye/ See you later/ See you soon
I must go now.
I (really) must be going.
I must be off.
I’m afraid I’ve got to go.
I'm sorry, but I have to go now.

Remember
I'm afraid I have to leave now. Bye also bye-bye

(informal good-
bye)
It’s getting (very/ rather) late. Bye-bye is used by
small children.
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Extensions to Farewell
Have a good weekend. Thanks for the
- Same to you/ You too. information/ your time.
Enjoy the rest of your day. Thanks for taking the time
- Same to you/ You too. to talk with us.
It was nice meeting you. See you soon.

- I really enjoyed meeting - See you.
you, too.
It's been nice talking to you.

It's been great talking with you.
I really enjoyed meeting you.
I hope to see you again.

- I hope so, too.
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Extensions to Farewell
We'll see you on Friday. I look forward to seeing you

See you next week. again. (usually in written
Bye. Take care. English)
I look forward to our next Let me give you my business

meeting. (usually in written card.
English)
Here's my e-mail/ office number.
Let's keep in touch by e-mail.
E-mail me.

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Técnico em Logística

Key Vocabulary Box

Key Vocabulary Box

• ? A. WHAT DO YOU NOW? B. WHAT DO YOU WANT TO KNOW?

Availability = disponibilidade, acesso.

My name is George Scott.

Are you a Yes, I am.

How old are

Emma Whitmore is a stock

They are Robert Brown and Ted Johnson. They are

Alphabet (spelling the names)

- My name’s Ted Johnson. - I am James McGregor.

Alphabet (spelling the names)

Simple Present of the Verb Be

Simple Present of the Verb Be

What is your job/occupation? What do you do?

What are your responsibilities? What are you responsible for?

Hi, I’m Ed. I’m a driver. I work

Hi, I’m George Blackwell. I’m a

Other Occupations in Logistics

dispatcher expedidor, despachante

shipper and receiver remetente e receptor

international traffic coordenador de tráfego

Other Occupations in Logistics

logistics engineer engenheiro de logística

supply chain engineer engenheiro de cadeia de

director of sales diretor de vendas

Other Occupations in Logistics

distribution coordinator coordenador de distribuição

operations manager gerente de operações

plant manager gerente da fábrica

Use a + words which begin with consonant sounds

Use an + words which begin with vowel sounds

Now read this:

What is his job/occupation?

Simple Present of the Verb Be

Simple Present of the verb Be

Simple Present of the verb Be

Are you a freight agent?

a) He — logistics engineer — distribution coordinator

To Be Responsible For + Verb + ing

What are you responsible for?

• I am responsible for picking items for

• She is responsible for keeping inventory

I am in charge of training employees.

I take care of corporate accounts. (take care = tomar conta)

3rd person singular

I + VERB IN THE PRESENT WITHOUT -S

HE/ SHE + VERB IN THE PRESENT WITH -S

DOES + HE/ SHE + VERB IN THE PRESENT

DO + YOU + VERB IN THE PRESENT

I + DO NOT/ DON’T + VERB IN THE PRESENT

HE/SHE + DOES NOT/ DOESN’T + VERB IN THE PRESENT

Use the auxiliary do for negative and interrogative forms

He/ She Does not

Does He/ She

Use +s only in affirmative sentences in the singular.

Where do the logistics professionals usually work?

They usually work in: