Papers by Mohd Shaharudin
Product Return Management: Linking Product Returns, Closed-Loop Supply Chain Activities and the Effectiveness of the Reverse Supply Chains
Journal of Cleaner Production, 2017
Barriers to product return management in automotive manufacturing firms in Malaysia
Journal of Cleaner Production, 2017
The impact of green supply chain management practices on firm competitiveness
International Journal of Business Innovation and Research, 2016
International Business and Management, 2011
This paper examines the attributes which influence customers' decisions to purchase fast food pro... more This paper examines the attributes which influence customers' decisions to purchase fast food products in Malaysia. Despite vague definition of the 'quality' term by each individual, this study takes a step in determining the customer's significant quality attributes towards the overall food quality dimensions. The findings of the study indicated that generally Malaysian consumers place relatively high level of importance on food freshness, followed by presentation and taste of the food. However, less importance is being placed on innovative food that indirectly could have minimal effect in the customers' behavioral intention towards fast food products. Customers are seen more interested in the output' (which is the end product) rather than 'input' (which is raw materials used in producing the foods) of food. Hence, this study is expected to contribute to the existing knowledge on the dimension of consumer purchase intention to the industry players, as well as academicians. Future research should focus on the similar study with the extended scope to other fast food restaurants in Malaysia. By doing this, hopefully we can get a clearer picture on the existing as well as explore new variables which can further contribute to the topic of the study.
Consumer's Perception and Purchase Intentions towards Organic Food Products: Exploring Attitude among Academician/LA PERCEPTION ET L'INTENTION DE RACHAT DES CONSOMMATEURS ENVERS LES PRODUITS ALIMENTAIRES BIOLOGIQUES: ÉTUDES SUR L'ATTITUDE DES UNIVERSITAIRES
Canadian Social Science, Nov 1, 2010
A reputation-based strategy towards sustainable services by third party logistics (3PLs) in closed-loop supply chains (CLSCs)
2015 International Symposium on Technology Management and Emerging Technologies (ISTMET), 2015
The eco-efficiency practices of the sustainable packaging and its effect towards sustainable supply chain performance
2015 International Symposium on Technology Management and Emerging Technologies (ISTMET), 2015
Repatriate Children’s Readjustment to the Home Country and the Impact on Repatriates
Asian Social Science, 2015
Influential factors and performance of logistics outsourcing practices: an evidence of malaysian companies
Review of Managerial Science, 2015
Impact of kaizen on firm's competitive advantage in a Japanese owned company in Malaysia
International Journal of Productivity and Quality Management, 2015
ABSTRACT This study aims to investigate the relevance of kaizen in today's commercial and... more ABSTRACT This study aims to investigate the relevance of kaizen in today's commercial and market situation in the non-Japanese-oriented social values cultures, specifically in multicultural Malaysia. A qualitative methodology has been used to investigate the role of kaizen and its effect through a semi-structured interview Japanese owned companies (JOC) in manufacturing sector. The study found that kaizen is perceived by the top management of the JOC organisations to be critically important to maintain its competitive position. The findings also suggest that kaizen application is not dependent on having the Japanese social-oriented values. Most importantly, the study finds that kaizen could strive and be deployed strategically in the Malaysian cultural work place to build organisational dynamic capabilities. Many advantages could be obtained from the predicated of the people's efforts in kaizen which often requires behavioural change in application including underscore the transformation of management. Kaizen uniqueness is in its unrelenting continuous development of people's competences, ideas management and never ending operational process improvement. This uniqueness can be very effective as the firms' internal resource to complementing the RBV strategic framework.
The impact of supply chain security practices on security operational performance among logistics service providers in an emerging economy
International Journal of Physical Distribution & Logistics Management, 2015
Green Innovation Adoption in Automotive Supply Chain: The Malaysian case
Journal of Cleaner Production, 2015
Artificial Intelligent System for the Malaysian MODENAS Production System
ABSTRACT Artificial Intelligent (AI) system in the production process is essential to ensure the ... more ABSTRACT Artificial Intelligent (AI) system in the production process is essential to ensure the overall achievement of the targeted Quality, Cost and Delivery (QCD). A good AI system is one that can promote an effective and relatively inexpensive way of reducing manufacturing defects and increase the quality of output. Mistakes happen in organizations for many reasons, but almost all of them can be prevented, if people make the effort to identify when problems happen, define root causes, and then take the proper corrective actions. The objective is to prevent, or at least, detect and weed out defects, as early as possible in the process. However, it will be the best to eliminate the source of problem forever and not just prevent it from occurring. "Prevention is always better than cure". This study focus on the categories of Poka-Yoke devices which is prevention and detection as well as method used in Poka-yoke system, Contact Method, Fixed-Value Method and Motion Step Method. The success rate of a process can be vastly improved if self-checks, successive checks and intelligent systems (Poka-yoke) all work together and that will need an atmosphere of continuous improvement which will ultimately lead to reliable products, satisfied customers and empowered workers. In making the Poka-yoke system successful, Poka-yoke devices maintenance must be well taken care so that they could functions efficiently and effectively.
The Reading Strategies Awareness among English as a Second Language (ESL) Learners in Malaysia’s University
Theory and Practice in Language Studies, 2011
ISSN 1799-2591 Theory and Practice in Language Studies, Vol. 1, No. 7, pp. 778-784, July 2011 © 2... more ISSN 1799-2591 Theory and Practice in Language Studies, Vol. 1, No. 7, pp. 778-784, July 2011 © 2011 ACADEMY PUBLISHER Manufactured in Finland. doi:10.4304/tpls.1.7.778-784 ... English as a Second Language (ESL) Learners in ... Nurazila Abdul Aziz Department of ...
Third party logistics orchestrator role in reverse logistics and closed-loop supply chains
International Journal of Logistics Systems and Management, 2014
ABSTRACT This paper aims to propose a theoretical framework to study 3PLs changing role towards s... more ABSTRACT This paper aims to propose a theoretical framework to study 3PLs changing role towards sustainable service offerings in reverse logistics (RL) and closed-loop supply chains (CLSCs). RL and CLSCs are the latest emerging concept that can help firms to achieve their sustainability objectives. Firms with or without RL and CLSCs capabilities may outsource several or full activities from the 3PLs. Nonetheless, firms are still facing limited service coverage from 3PLs and that are forcing them to source the service from other multiple service providers. Through role changes as a service 'orchestrator', appropriate full services with the best practices at the maximum efficiencies in RL and CLSCs are expected to be served to customers. Customers on the other hand can reap the benefits by having to deal its supply chain as a single entity so that the focus of building the efficiency will be much easier and effective.
International Journal of Marketing Studies, 2010
This study is about discoveries of the religious factor and its influence towards purchase intent... more This study is about discoveries of the religious factor and its influence towards purchase intention of organic food in Malaysia. Each religion teaches its followers to consume healthy food in their daily lives. Organic food is commonly known for its healthier content without the use of pesticides, herbicides, inorganic fertilizers, antibiotics and growth hormones. To a certain extent organic food is directly related to Halal, a preconditioned to the Muslim to consume certain permitted foods and preparation, consistent with the Shariah requirements. However, not every consumer view such circumstances as important though being encouraged by their religion to consume such food in a way promoted by the organic foods. The research aims to identify the religious factor and its impact towards the customer purchase intention in Malaysia. The findings of the study indicated that religious factor was found to have less impact on customer purchase intention of organic food. This is because the consumers could be looking on other vast factors such as perceived value and health consciousness in deciding to purchase organic food products. They may perceive that the existing conventional foods are perfectly matched with organic food and the consumers are fully confident that the foods are prepared in a way permitted by their religion. The result has shown some differences with the previous literature which described that religious factor plays one of the most influential roles in shaping food choice in certain countries of the world. Hence, this study is expected to provide understanding to both the industry players as well as academicians on the factors that influence Malaysian customer purchase intention towards organic food products as such phenomena might be different from 97 one country to another. Future research should focus on a similar study with the extended scope to all states in Malaysia so that the findings could be compared and generalized to the entire population in Malaysia
Barriers to product returns and recovery management in a developing country: investigation using multiple methods
Journal of Cleaner Production, 2014
ABSTRACT There is growing recognition of the value that can be recaptured from unproductive asset... more ABSTRACT There is growing recognition of the value that can be recaptured from unproductive assets resulting from returned merchandise using product returns and recovery management (PRRM). This is important as organizations can no longer ignore or accumulate returns at the back of the warehouse. This paper identifies the barriers that impede PRRM among manufacturing firms in Malaysia, and provide useful summary data and analysis to entice firms to consider adopting PPRM. This study reviewed 38 journal articles, which were subsequently validated through field interviews using multiple case study method. The content analysis reveals that the two major obstacles are financial and resource constraints, which fall within the category of internal barriers. However, the results of the interviews with six manufacturers in Malaysia indicate that external barriers are the main obstacles that hinder the adoption of PRRM, thus suggesting that there may be a subtle difference between the results reported in academic research and managers' perceptions of the barriers of product returns and recovery management. The external barriers, such as customers' operational performance and perception, are perceived by managers to be detrimental to the adoption of PRRM, which is contradictory to the academic findings. In addition, financial and resource constraints impede the adoption of PRRM. This suggests that further study should be conducted by expanding the sample size to continue to empirically explore the barriers of PRRM. This study helps policy makers in emerging countries in general and Malaysia, in particular, in setting appropriate policies and strategies to improve product returns and recovery of manufacturing firms.
Management …, 2010
Navigational contexts are defined and access structures are added in this stage as a finalized fo... more Navigational contexts are defined and access structures are added in this stage as a finalized form of web navigation model. As a result, this research is targeted to eliminate user frustration as a cause of 'lost in hyperspace'. Online Automated Universities' Students ...
Service Quality Perceptions between Cooperative and Islamic Banks of Britain
American Journal of …
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Asian Social Science, 2012
This study aims to investigate on the association between the human capital and the subjective ca... more This study aims to investigate on the association between the human capital and the subjective career success among Malaysian's academic university staff. Career success is viewed as comprising two components; an objective career success and a subjective career success. Knowledge of career success helps individuals developed appropriate strategies for career development, whereas, at the organization levels, knowledge of the career success helps a manager to design and implement effective career systems. It was discovered that both dimensions of human capital (work experience and job position) were not significant to subjective career success (career satisfaction). Perhaps, there might be some reasons that can best explain on such phenomena that cause low career satisfaction, which is unarguably best known to the academician themselves. Future research should focus on the investigation into the causes which can possibly draw a full picture of the overall situations in the scope of research in career success.
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Papers by Mohd Shaharudin