Hotel Information Management System (HIMS

Hotel Information Management System (HIMS) Specification Document Table of Contents 1. INTRODUCTION..........................................................................................................................................1—1 1.1. 1.2. 1.3. PURPOSE .........................................................................................................................................................1—1 SCOPE..............................................................................................................................................................1—1 DEFINITIONS, A CRONYMS............................................................................................................................1—1 1.3.1. Entity Relation Diagram (ER Diagram) ......................................................................................1—1 1.3.2. Data Flow Diagram (DFD)............................................................................................................1—1 1.3.3. Record ...............................................................................................................................................1—1 1.3.4. Data Base Management System (DBMS)...................................................................................1—1 1.3.5. Entity .................................................................................................................................................1—1 1.3.6. Relationship......................................................................................................................................1—1 1.4. 1.4. A CRONYMS.............................................................................................................................................1—2 2. FUNCTIONAL DECOMPOSITION ........................................................................................................2—3 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 2.7. 2.8. 2.9. 2.10. RESERVATION................................................................................................................................................2—3 SERVICES ........................................................................................................................................................2—3 A CCOUNT SERVICES .....................................................................................................................................2—4 EMPLOYEE M ANAGEMENT ..........................................................................................................................2—4 M ANAGEMENT SERVICES.............................................................................................................................2—4 CANCELLATION .............................................................................................................................................2—5 CHECK-IN .......................................................................................................................................................2—5 CHECK-OUT ...................................................................................................................................................2—6 BILLING...........................................................................................................................................................2—6 M AINTENANCE ..........................................................................................................................................2—6 3. DIAGRAMS .....................................................................................................................................................3—7 3.1. 3.2. ER DIAGRAM .................................................................................................................................................3—7 DATA FLOW DIAGRAM.................................................................................................................................3—8 3.2.1. User login and menu display DFD ...............................................................................................3—8 3.2.2. User login DFD ...............................................................................................................................3—8 3.2.3. Application Menu DFD..................................................................................................................3—9 3.2.4. Reservation DFD...........................................................................................................................3—10 3.2.5. Management DFD.........................................................................................................................3—11 4. I/O SPECIFICATION................................................................................................................................ 4—12 4.1. 4.2. 4.3. 5. 5.1. INPUT FILES..................................................................................................................................................4—12 REPORTS.......................................................................................................................................................4—12 FORMS...........................................................................................................................................................4—12 PRELIMINARY DATABASE DESIGN ............................................................................................... 5—13 CUSTOMER TABLE ......................................................................................................................................5—13 5.1.1. Table Description..........................................................................................................................5—13 5.1.2. Table Detail ....................................................................................................................................5—13 5.2. A CCOUNT TABLE.........................................................................................................................................5—13 5.2.1. Table Description..........................................................................................................................5—13 5.2.2. Table Detail ....................................................................................................................................5—13 5.3. RESERVATION TABLE.................................................................................................................................5—14 5.3.1. Table Description..........................................................................................................................5—14 5.3.2. Table Detail ....................................................................................................................................5—14 5.4. ROOM RATE TABLE ....................................................................................................................................5—14 i Hotel Information Management System (HMS) Specification Document 5.4.1. Table Description ..........................................................................................................................5—14 5.4.2. Table Detail ....................................................................................................................................5—14 5.5. TRANSACTION TABLE.................................................................................................................................5—14 5.5.1. Table Description..........................................................................................................................5—14 5.5.2. Table Detail ....................................................................................................................................5—14 5.6. SERVICES TABLE .........................................................................................................................................5—15 5.6.1. Table Description..........................................................................................................................5—15 5.6.2. Table Detail ....................................................................................................................................5—15 5.7. FOOD TABLE ................................................................................................................................................5—15 5.7.1. Table Description..........................................................................................................................5—15 5.7.2. Table Detail ....................................................................................................................................5—15 5.8. ROOM TABLE ...............................................................................................................................................5—15 5.8.1. Table Description..........................................................................................................................5—15 5.8.2. Table Detail ....................................................................................................................................5—15 5.9. LOGIN TABLE...............................................................................................................................................5—16 5.9.1. Table Description..........................................................................................................................5—16 5.9.2. Table Detail ....................................................................................................................................5—16 5.10. CALL TABLE ............................................................................................................................................5—16 5.10.1. Table Description..........................................................................................................................5—16 5.10.2. Table Detail ....................................................................................................................................5—16 5.11. EMPLOYEE TABLE...................................................................................................................................5—16 5.11.1. Table Description..........................................................................................................................5—16 5.11.2. Table Detail ....................................................................................................................................5—16 5.12. M OVIE TABLE..........................................................................................................................................5—17 5.12.1. Table Description..........................................................................................................................5—17 5.12.2. Table Detail ....................................................................................................................................5—17 5.13. ROOM SERVICE TABLE...........................................................................................................................5—17 5.13.1. Table Description..........................................................................................................................5—17 5.13.2. Table Detail ....................................................................................................................................5—17 5.14. EMPLOYEE SCHEDULE TABLE...............................................................................................................5—17 5.14.1. Table Description..........................................................................................................................5—17 5.14.2. Table Detail ....................................................................................................................................5—17 5.15. EMPLOYEE TIME CARD TABLE.............................................................................................................5—18 5.15.1. Table Description..........................................................................................................................5—18 5.15.2. Table Detail ....................................................................................................................................5—18 5.16. PART TIME SCHEDULE TABLE ..............................................................................................................5—18 5.16.1. Table Description..........................................................................................................................5—18 5.16.2. Table Detail ....................................................................................................................................5—18 5.17. REFUND TABLE .......................................................................................................................................5—18 5.17.1. Table Description..........................................................................................................................5—18 5.17.2. Table Detail ....................................................................................................................................5—18 6. BUSINESS RULES AND CONSTRAINTS ......................................................................................... 6—19 6.1. BASIC SPECIFICATIONS...............................................................................................................................6—19 6.1.1. Client requests reservation...........................................................................................................6—19 6.1.2. Client requests room with no reservation..................................................................................6—19 6.1.3. Client requests room service .......................................................................................................6—19 6.1.4. Client requests to cancel reservation..........................................................................................6—20 6.1.5. Managing Rates (Managers Only) .............................................................................................6—20 6.1.6. Requesting Maintenance..............................................................................................................6—21 6.1.7. Client is Checking Out of the Hotel...........................................................................................6—21 7. HARDWARE REQUIREMENT............................................................................................................. 7—22 ii Hotel Information Management System (HMS) Specification Document 7.1. 7.2. 7.3. SERVER .........................................................................................................................................................7—22 FILER.............................................................................................................................................................7—22 W ORKSTATION ............................................................................................................................................7—22 iii Hotel Information Management System (HMS) Specification Document 1. Introduction 1.1. Purpose The purpose of this document is to provide the requirement analysis and specification for the Hotel Management System software. This document is intended for software engineers. 1.2. Scope This document describes the high level and detailed design of the Hotel Management System (HMS) including the functional decomposition of the system, preliminary database design, I/O specifications, hardware requirements and various diagrams. In addition, business rules and constraints of the software package are included in this section of the document. 1.3. Definitions, Acronyms 1.3.1. Entity Relation Diagram (ER Diagram) A data-oriented technique for specifying a product, most often used for specifying databases. The emphasis of an ER Diagram is on the data itself, the actions performed are of secondary concern. 1.3.2. Data Flow Diagram (DFD) A diagram that determines the logical data flow as opposed to the physical data flow (what happens rather than how it happens). 1.3.3. Record A field of data usually pertaining to a data base system. 1.3.4. Data Base Management System (DBMS) A database management system (DBMS), sometimes just called a database manager, is a program that lets one or more computer users create and access data in a database. A DBMS can be thought of as a file manager that manages data in databases rather than files in file systems. 1.3.5. Entity An entity, in relation to a database, is a single person, place, or thing about which data can be stored. In data modeling, a first step in the creation of a database, and entity is some unit of data that can be classified and have stated relationships to other entities. 1.3.6. Relationship The relationship is the interaction between entities. A relationship may be represented by a diamond shape, or more simply, by the line connecting the entities. In either case, verbs are used to label the relationships. 1—1 Hotel Information Management System (HMS) Specification Document 1.4. 1.4. Acronyms 1.4.1.1. HIMS Hotel Information Management System. This is the software that controls the functions of the hotel. 1.4.1.2. SSN Social Security Number 1.4.1.3. DFD Data Flow Diagram 1.4.1.4. ER Entity-Relationship 1.4.1.5. DBMS Database Management System 1—2 Hotel Information Management System (HMS) Specification Document 2. Functional Decomposition Below is a list of the basic functions of the HMS software. Each function is then subdivided into separate categories of what the function does. 2.1. Reservation 2.1.1. Reservation Identification A unique identification number that is given to each reservation. These can be used to pull up reservations from the system for easy access. 2.1.1.1 System will automatically produce reservation identification number. 2.1.2. Enter Customer Information The fields that are required for each reservation including name (business or personal), address, telephone etc. 2.1.3. Enter Assigned Room Number The room number assigned to the specific reservation. This can be set ahead of time or given at the time of the reservation (walk-in). 2.1.4. Enter Date of Reservation The date the room will begin to be utilized by individual(s). 2.1.5. Enter Date of Check-Out The length of time that a person/company will be using the room for. 2.1.6. Type of payment Types of payment include check, cash and credit card. Businesses have the option of leaving a credit card on file to allow easier transaction processing including, but not limited to, paying balance at the end of the month as an accounts payable. 2.1.7. Enter Deposit Information Credit Cards are the only acceptable form of deposit. 2.1.7.1 Determine Credit Card type. 2.1.7.2 Enter in amount for deposit. 2.1.7.3 Validate credit card information 2.1.7.4 Enter authorization code 2.2. Services 2.2.1. Service Identification A unique identification number that is given to each service request. These can be used to pull up service requests from the system for easy access. 2.2.1.1 System will automatically produce unique identification number to go along with each service request. 2.2.2. Enter Room Number System will cross reference room number with customer information currently staying in that room 2.2.2.1 Enter date of service request The specific date that the particular service is being requested. 2—3 Hotel Information Management System (HMS) Specification Document 2.2.3 Enter service details 2.2.3.1 Enter service description. 2.2.3.2 Retrieve rate of service. 2.2.3.3 Bill service to room number entered. 2.3. Account Services 2.3.1. Account Identification A unique identification number that is given to each account. These can be used to pull up accounts from the system for easy access. 2.3.1.1. System will automatically create Account Identification number as each new account is entered. 2.3.2. Account Management 2.3.2.1. Edit Information This allows a user to edit account information such as address, telephone, name and credit card numbers. 2.3.2.2. Charge Account Allows a user to run a transaction for a specified account based upon the account information. 2.3.3. Customer History 2.3.3.1. Retrieve History The user inputs the account identification number and is able to retrieve the customer history. This includes all previous times the customer or business has rented rooms, requested services, or generally conducted business at the hotel. 2.3.4. Retrieve Billing Information A form will display all pertinent information regarding billing statement; name, address, and balance for upcoming bill. 2.4. Employee Management 2.4.1. Enter Employee Identification Number Employees will login into the system using their SSN as their login. Upon their first login to the system, they will be prompted to supply a password. 2.4.2. Select Security Access Allows the setting of an employee to one of two levels of security: manager or clerk. 2.4.2.1 Validate Access SSN will be cross-referenced with employee record to determine if access is granted for security setting selected. If not, employee will be asked to select security level again until validated. 2.4.3. Time Cards Upon logging into the system, the employee's time card will be punched. The employee must then log off the system prior to leaving work. The system will then calculate the number of hours worked and send the information to payroll. 2.5. Management Services 2.5.1. Access Employee Records 2—4 Hotel Information Management System (HMS) Specification Document Here a user with manager security level can access and edit employee records. Contained within these records are fields such as address, name, telephone etc. 2.5.1.1 Create New Employee Record Manager can input the information for a newly hired employee. 2.5.1.2 Edit Employee Information Manager has the ability to change the current information of an employee when necessary. 2.5.1.3 Set Employee to Inactive After employee is terminated or otherwise discontinues working for the hotel, managers can set their username (SSN) to inactive thus they will no longer be able to login to the HIMS. 2.5.2. Hotel Rates Allows a user with manager security level to edit hotel rates. 2.5.2.1 Edit Room Rates Selecting this field allows the manager to change the rates of any given room and for any selected amount of time. 2.5.2.1.1 Enter Start Date for Change of Rates 2.5.2.1.2 Enter Ending Date for Change of Rates 2.5.2.1.3 Select Continuous Change of Rates Continuous Change of Rates allows manager to change the rates of rooms for duration of hotel existence. 2.5.2.2 Edit Service Rates Selecting this field allows the manager the change the rates of any given service for any selected amount of time. 2.5.2.2.1 Enter Start Date for Change of Rates 2.5.2.2.2 Enter Ending Date for Change of Rates 2.5.2.2.3 Select Continuous Change of Rates Continuous Change of Rates allows the manager the change the rates of service for duration of hotel existence. 2.5.3. Pay Rate A user with manager level of security can edit an employee’s pay rate and type. 2.5.3.1 Edit Employee Payment Type (Hourly/Salary) 2.5.3.2 Edit Employee Salary 2.5.3.3 Edit Employee Hourly Wage 2.6. 2.7. Cancellation 2.5.4. Enter Customer Information 2.5.5. Get Room Requested 2.5.6. Get Check-In Date 2.5.7. Cancel Reservation 2.5.8. Determine Refund of Deposit Check-In 2.7.1 Enter Customer Information 2.7.2 Retrieve Room Requested (for reservation clients) 2—5 Hotel Information Management System (HMS) Specification Document 2.8. 2.7.3 Enter Room Number (for walk-in clients) 2.7.4 Enter Check-In Date 2.7.5 Enter Check-Out Date Check-Out 2.8.1 Enter Customer Information 2.8.2 Retrieve Room Requested (for reservation clients) 2.8.3 Enter Room Number (for walk-in clients) 2.8.4 Enter Check-In Date 2.8.5 Enter Check-Out Date 2.8.6 Enter Customer Information 2.8.7 Retrieve Room Requested (for reservation clients) 2.8.8 Enter Room Number (for walk-in clients) 2.8.9 Enter Check-In Date 2.8.10 Enter Check-Out Date Enter Customer Information 2.8.10.1 Retrieve Room Rented 2.8.10.2 Retrieve Check-In Date 2.8.10.3 Enter Check-Out Date 2.8.10.4 Retrieve Rate for Room 2.8.10.5 Retrieve Services Billed to Room 2.8.10.6 Retrieve Rate for Services Billed to Room Send Rate Information to Billing 2.9. Billing 2.9.1 Enter Customer Information 2.9.2 Enter Room Number 2.9.3 Enter Check-Out Date 2.9.4 Verify Balance 2.9.5 Receive Payment Bill Payment to Customer 2.10. Maintenance 2.10.1 Search for dirty rooms 2.10.2 Enter request for services on dirty rooms 2.10.3 Enter request for repairs 2.10.4 Retrieve history of selected rooms 2—6 Hotel Information Management System (HMS) Specification Document 3. DIAGRAMS 3.1. ER Diagram 3—7 Hotel Information Management System (HMS) Specification Document 3.2. Data Flow Diagram 3.2.1. User login and menu display DFD 8VHU ( [ LW 6 LJQDO $SSOLFDWLRQ 0 HQX 7HUPLQDW H $SSOLFDW LRQ 0 HQX 7\SH ORJLQ FDQFHO ORJLQ 3.2.2. User login DFD 3—8 Hotel Information Management System (HMS) Specification Document 3.2.3. Application Menu DFD 3—9 Hotel Information Management System (HMS) Specification Document 3.2.4. Reservation DFD 8 VHU &XVW RPHU ,QIRUPDW L RQ * HW &XVWRPHU ,QIRUPDWLRQ 7\SH RI 5HVHUYDWLRQ 5 HVHUYDWLRQ 5HVHUYDWLRQ 5HW XUQ ,QIRUPDWLRQ 5HTXHVW &KHFN 5HTXHVW &KHFN $ YDLO DELOLW\ )L O H 3—10 5HVHUYH 5HVHUYDW LRQ ) LOH Hotel Information Management System (HMS) Specification Document 3.2.5. Management DFD 8 VHU : KDW W R0 DQDJH 0 0 DQDJHP HQW 0 0 ( P SOR\ HHV 5HVHUYDW LRQ 6HUYLFHV 5HVHUYDWLRQ,' ( P S OR\HH,' ( P S OR\HH,QIRUP DW LRQ 0 RGLILFDW LRQ 0RGXO H 6HUYLFH,' 6HUYLFH,QIRUP DW LRQ 5HVHUYDWLRQ ( P SOR\HH 7DEO H 5HVHUYDW LRQ 7DEO H 3—11 6HUYLFH 7DEO H Hotel Information Management System (HMS) Specification Document 4. I/O Specification 4.1. Input Files ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 4.2. Reports ? ? ? ? ? ? ? ? ? ? 4.3. Emp loyee Login Employee schedule Part time schedule Employee time card Customer Reservation Services Account Transaction Room Reservation Services Refund Call Movie Food Room Service Customer info. Reservation info. Account info. Bill breakdown Employee info. Employee time card Open rooms Dirty rooms Refund info. Login Info. Forms ? ? ? ? ? ? ? ? ? ? ? ? ? Login (new/delete) New reservation New customer New account Get room info Get customer info. Get employee info Get reservation info Do refund Order room cleaning New employee Schedule employee hours Employee info. 4—12 Hotel Information Management System (HMS) Specification Document 5. Preliminary Database Design There would be approximately seventeen tables in the Hotel Management System Database. The detail of each table will be listed in the following sub-sections. 5.1. Customer Table 5.1.1. Table Descri ption Enter Table Information over here. 5.1.2. Table Detail Customer PK Cust ID Account # Name Address Phone # 5.2. Account Table 5.2.1. Table Description Enter Table Information over here. 5.2.2. Table Detail Account # Billing Address Credit Card # Expiration Date Balance account PK 5—13 Hotel Information Management System (HMS) Specification Document 5.3. Reservation Table 5.3.1. Table Description Enter Table Information over here. 5.3.2. Table Detail Reservation PK Cust ID Reservation ID PK Employee ID Rate ID Room # Start Date End Date 5.4. Room Rate Table 5.4.1. Table Description Enter Table Information over here. 5.4.2. Table Detail Rate ID room_rate PK Type enum('Single','Double',etc) Movie Rate Phone Rate 5.5. Transaction Table 5.5.1. Table Description Enter Table Information over here. 5.5.2. Table Detail cust ID Service ID Payment Method Transaction PK PK (Cash/Check, Credit, A/R) balance 5—14 Hotel Information Management System (HMS) Specification Document 5.6. Services Table 5.6.1. Table Description Enter Table Information over here. 5.6.2. Table Detail Services Reservation ID Service ID PK PK type enum('food','movie','phone',etc) value food id, movie id, phone id… timestamp 5.7. Food Table 5.7.1. Table Description Enter Table Information over here. 5.7.2. Table Detail Food Food ID PK Name (of item) Price 5.8. Room Table 5.8.1. Table Description Enter Table Information over here. 5.8.2. Table Detail Room # Occupied Room PK if occupied, this is the reservation ID Clean Type 5—15 Hotel Information Management System (HMS) Specification Document 5.9. Login Table 5.9.1. Table Description Enter Table Information over here. 5.9.2. Table Detail Login Employee ID PK Username Password Security Level (access) 5.10. Call Table 5.10.1. Table Description Enter Table Information over here. 5.10.2. Table Detail call ID number duration 5.11. call PK Employee Table 5.11.1. Table Description Enter Table Information over here. 5.11.2. Table Detail Employee ID/SSN Name Address Phone Title Salary Employee PK If yes, rate is taken as yearly salary. If no, rate is hourly wage rate 5—16 Hotel Information Management System (HMS) Specification Document 5.12. Movie Table 5.12.1. Table Description Enter Table Information over here. 5.12.2. Table Detail movie PK title rating 5.13. Room Service Table 5.13.1. Table Description Enter Table Information over here. 5.13.2. Table Detail room service ID room_service PK room # food id when ordered 5.14. Employee Schedule Table 5.14.1. Table Description Enter Table Information over here. 5.14.2. Table Detail Employee ID day of week start time end time employee schedule PK PK PK 5—17 Hotel Information Management System (HMS) Specification Document 5.15. Employee Time Card Table 5.15.1. Table Description Enter Table Information over here. 5.15.2. Table Detail employee ID in out 5.16. employee time card PK PK Part Time Schedule Table 5.16.1. Table Description Enter Table Information over here. 5.16.2. Table Detail employee ID date start time end time 5.17. part time schedule PK PK PK Refund Table 5.17.1. Table Description Enter Table Information over here. 5.17.2. Table Detail cust ID service id amount refunded reason refund PK PK 5—18 Hotel Information Management System (HMS) Specification Document 6. Business Rules and Constraints 6.1. Basic Specifications The software package must be able to handle multiple users accessing, updating, and editing the database at the same time. Queries should be answered promptly to ensure displayed data is current. Scenarios 6.1.1. Client requests reservation 6.1.1.1. The user must be able to access available rooms dependent on date of request from client. 6.1.1.2. From the selection of available rooms, the user must be able to give information regarding the room such as rate of room and amenities that are provided. 6.1.1.3. If the client agrees to reserve the room, the user must be able to enter in the customer information and deposit information while holding the room in an unavailable setting. 6.1.1.4. This makes certain that another user does not reserve the same room to another client at the same time. 6.1.2. Client requests room with no reservation 6.1.2.1. If a client requests a room with no prior reservation the user must be able to access available rooms for the duration of the client's stay. 6.1.2.2. From the selection of available rooms, the user must be able to give information regarding the room such as rate of room and amenities that are provided. 6.1.2.3. If the client agrees to rent the room, the user must be able to enter in the customer information while holding the room in an unavailable setting. 6.1.2.4. This makes certain that another user does not reserve the same room to another client at the same time. 6.1.3. Client requests room service 6.1.3.1. If a client requests room service, the user must be able to access the client's account one of two ways. 6.1.3.1.1. First, a client may only give their last name. This information will bring up their information regarding their room. In the 6—19 Hotel Information Management System (HMS) Specification Document case that multiple client's have the same last name, a display of all client's with the last name will be displayed and the user will have to then ask for a room number. 6.1.3.1.2. Secondly, a client may give their room number. This information will display the client's information and the user will ask for information from the client such as their last name to verify the client's request. 6.1.3.2. The room service display menu will then be displayed and their order will be taken by the user. 6.1.3.3. The room will be billed the proper amount and will be paid upon checking out of the hotel 6.1.4. Client requests to cancel reservation 6.1.4.1. User must request either confirmation code and/or client's information to retrieve reservation information 6.1.4.2. After confirming with client reservation information provided user cancels client's initial reservation. 6.1.4.3. Canceling client's reservation immediately returns the room number to the status of available allowing other users to reserve the room for other clients. 6.1.4.3.1. A fee may be assessed by the hotel if desired. 6.1.5. Managing Rates (Managers Only) 6.1.5.1. The software will allow managers to edit rates regarding hotel charges. 6.1.5.1.1. Selecting this area will prompt the user for information regarding the duration of time that the rates will be in effect. 6.1.5.1.2. Immediately after user updates rates, all users will be notified of price changes by displays on screen. 6—20 Hotel Information Management System (HMS) Specification Document 6.1.6. Requesting Maintenance 6.1.6.1. Selecting this window will automatically start a query for rooms that have not been cleaned for three days. This may be due to unoccupied rooms or occupied rooms that have requested not to be cleaned. 6.1.6.2. A maintenance request can be filled from this window notifying maintenance that cleaning and/or repairs need to be completed on particular rooms. 6.1.6.3. A history of maintenance orders can also be conducted on particular rooms or the entire hotel. 6.1.7. Client Is Checking Out of the Hotel 6.1.7.1. As the client notifies the user that he/she wishes to check out of their room, the user enters the check-out window 6.1.7.2. The user enters in the room number and confirms the name of the client to verify balance of stay. 6.1.7.2.1. The user will then go over any discrepancies with the bill that the client may have 6.1.7.3. The user then receives the payment and enters in the payment received. 6.1.7.3.1. If the client is an account customer or wishes to be billed, the user must enter the account information number to be billed later. 6—21 Hotel Information Management System (HMS) Specification Document 7. Hardware Requirement 7.1. Server ? ? ? ? ? ? 7.2. Filer ? ? ? ? ? 7.3. Dual Intel PIII 700 MHz 512 MB RAM Dual 100 base-t network cards 20GB boot drive Free BSD MySQL 3 DBMS Intel PIII 700 MHz head unit 2GB RAM 1TB RAID 4 2 shelf Array Proprietary Linux build with journaling file system (NetApp) NFS file sharing Workstation ? Any Windows 9x+ compatible PC ? Persistent broadband internet connection ? Standard I/O devices (mouse, keyboard, mo nitor) 7—22