Cogent Business & Management
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Organizational culture: a systematic review
Addisalem Tadesse Bogale & Kenenisa Lemi Debela
To cite this article: Addisalem Tadesse Bogale & Kenenisa Lemi Debela (2024) Organizational
culture: a systematic review, Cogent Business & Management, 11:1, 2340129, DOI:
10.1080/23311975.2024.2340129
To link to this article: https://doi.org/10.1080/23311975.2024.2340129
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Cogent Business & Management
https://doi.org/10.1080/23311975.2024.2340129
Management | Review Article
Organizational culture: a systematic review
Addisalem Tadesse Bogale
and Kenenisa Lemi Debela
Department of Management, College of Business and Economics, Jimma University, Jimma, Ethiopia
ARTICLE HISTORY
ABSTRACT
Organizational inefficiency and ineffectiveness are often linked to identity crises within
the organizational context. This systematic review seeks to enhance the comprehension
of Organizational Culture (OC) as a crucial approach to addressing such crises. The
study focusses on the measurements, perspectives, and orientations of OC, providing
comprehensive analyses of recent research on the subject. Employing a systematic
literature review methodology, rigorous screening criteria were applied to select articles
from reputable databases, such as Science Direct, Elsevier, Taylor & Francis, JSTOR,
Emerald, Springer, Wiley, SAGE, and Google Scholar. A total of 52 articles, meeting the
defined selection criteria, underwent thorough review and analysis, yielding valuable
insights. The findings emphasize the significant impact of OC on workplace dynamics,
influencing employee interactions, treatment, and management. The dimensions most
frequently explored within OC include innovation, teamwork, result orientation,
masculinity, involvement, and power distance. This review delves into the existing
literature on the creation and modification of OCs, utilizing three distinct perspectives:
functional, leader-trait, and culture transfer. Cultural orientations are categorized into
four main groups: workplace orientation, business orientation, system orientation, and
group orientation. In conclusion, this study identifies limitations in current research and
proposes potential future research directions, thereby contributing to the ongoing
discourse on organizational culture and its implications for organizational effectiveness
and efficiency.
1. Introduction
Received 20 November
2023
Revised 28 March 2024
Accepted 2 April 2024
KEYWORDS
Organizational culture;
organizational climate;
business culture;
systematic literature
review; Organizational
identity
REVIEWING EDITOR
Pablo Ruiz, Universidad
de Castilla-La Mancha,
Spain
SUBJECTS
Human Resource
Management; Behavioural
Management; Human
Resource Management;
Human Resource
Management; Business,
Management and
Accounting;
Organizational Theory
and Behavior;
Organizational Culture (OC) serves as a foundational set of beliefs shaped by the members of an organization through external adaptation or internal integration (Schein, 1992). Schein (1992) pioneered an
OC framework, extensively cited by scholars (e.g. Alvesson, 2002; Belias & Koustelios, 2014; Bhuiyan et al.,
2020; Ipinazar et al., 2021; Latta, 2020; Reeder, 2020; Sarhan et al., 2020; Setiawan, 2020). Akhavan et al.
(2014) similarly define OC as a collection of fundamental assumptions, norms, values, and shared conduct transmitted to newcomers. Many researchers (e.g. Baird et al., 2018; Ouellette et al., 2020; Yip et al.,
2020) concur that OC encompasses a common set of values, behaviors, conventions, attitudes, assumptions, and beliefs among organizational members.
As articulated by Hardcopf et al. (2021), OC is a group attitude that evolves over time and proves
resistant to modification once established. In line with Akhavan et al. (2014), OCs significantly influence
interpersonal interactions, behaviors, and communication among employees during day-to-day work.
Consequently, OC emerges as a key organizational feature and situational aspect, exhibiting potential
stability or flexibility that permeates all facets and activities of the organization. Groysberg et al. (2018)
categorize cultures as either stable, emphasizing authority, order, consistency, predictability, and the status quo, or flexible, characterized by adaptability, openness to change, learning, creativity, and innovation.
The impact of OC on employee job satisfaction (Yiing et al., 2009), organizational change (Bagga
et al., 2022), productivity (Elsbach & Stigliani, 2018), and employee turnover (Bortolotti et al., 2015) has
CONTACT Kenenisa Lemi Debela
University, Jimma, Ethiopia
kenenisalemi@gmail.com
Department of Management, College of Business and Economics, Jimma
© 2024 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/), which
permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this article has been
published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
2
A. TADESSE BOGALE AND K. L. DEBELA
been extensively explored. Scholars have delved into various management subdomains, including organizational performance (Bwonya et al., 2020; Paais & Pattiruhu, 2020; Pathiranage et al., 2020; Wilderom
et al., 2012), learning organization (Githuku et al., 2022; Ju et al., 2021; Nellen et al., 2020; Xie, 2019),
causal and corrective OC (Hald et al., 2020), job satisfaction (Ahn & Hee, 2019; Belias & Koustelios, 2014;
Sabuhari et al., 2020; Setiawan, 2020), innovation (Azeem et al., 2021; Büschgens et al., 2013; Hogan &
Coote, 2014; Hussain et al., 2022; Le et al., 2020; Naveed et al., 2022; Zhen et al., 2021), artificial intelligence technology (Bilan et al., 2022), and environmental activity management (Baird et al., 2018; Dai
et al., 2018; Tung et al., 2014).
The study of OC has garnered significant attention in academic literature due to its profound
implications for organizational success and performance (Carvalho et al., 2023). Existing systematic
reviews have contributed to our understanding of various aspects of OC, such as its relationship
with competitive advantage, job satisfaction, innovation, sustainability, and digitalization. For
instance, Ramos and Ellitan (2022) provided a theoretical review of OC’s role in competitive advantage, while Belias and Koustelios (2014) explored its connection with job satisfaction. Moreover,
Isensee et al. (2020) delved into the relationship between OC, sustainability, and digitalization.
Despite these valuable contributions, there remains a notable gap in the literature regarding a comprehensive synthesis of the main dimensions, perspectives, and orientations in OC. By systematically
reviewing and synthesizing existing literature, this study seeks to offer insights into the multifaceted
nature of OC, thereby providing valuable guidance for both scholars and practitioners seeking to
understand and leverage the power of organizational culture for enhanced performance and competitiveness. We present a comprehensive systematic review of OC studies conducted from 2014 to
2022, employing the five-step approach outlined by Deyner and Tranfield (2009). The research questions guiding this review are as follows:
Research Questions:
1.
2.
3.
4.
What
What
What
What
are the main dimensions of OC?
are the primary perspectives influencing the creation and change of OC?
are the predominant orientations of OC?
promising avenues exist for further OC research?
The subsequent sections of this study include a detailed literature review, an in-depth description of
the methodology employed, the presentation of results, discussions, suggestions for future research, theoretical and practical implications, conclusions, and limitations.
2. Literature review
2.1. Definition of organizational culture
OC is a set of norms, values, beliefs, and attitudes that guide the actions of all organization members
and have a significant impact on employee behavior (Schein, 1992). Supporting Schein’s definition,
Denison et al. (2012) define OC as the underlying values, protocols, beliefs, and assumptions that organizational members hold, and it is strongly supported by the organizational structure and fundamental
principles. In addition, Denison and Mishra (1995) classified OC as having the following four characteristics: involvement, consistency, adaptability, and mission.
Most OC definitions commonly specify ‘OC’ as a shared characteristic among individuals within the
organization (Denison et al., 2015; Yilmaz & Ergun, 2008). Some examples of these shared characteristics
are beliefs, values, behavior norms, customs, rituals, and ways of making sense (Abdalla et al., 2020).
Therefore, OC is a lens that may be used to see and analyze an organization (Parmelli et al., 2011).
OC includes sociocultural activities (Chatman & O’Reilly, 2016; Nzuva, 2022), recurring perceptual
patterns (Scott & Allen, 2022), work procedures (Wilderom et al., 2012), sets of myths and symbols
(Tulcanaza-Prieto et al., 2021), and, common attitudes and behaviors (Belias & Koustelios, 2014). OC
encompasses deeper values and serves as a foundation for developing shared norms (Paais &
Pattiruhu, 2020).
Cogent Business & Management
3
2.2. Organizational culture models
2.2.1. Hofstede’s model
Hofstede (2011) identified six attributes of organizational cultures, namely: process-vs.-results-oriented,
employee-vs.-job-oriented, professional-vs.-parochial, open-vs.-closed systems, tight-vs.-lose-control, and
pragmatic-vs.-normative.
2.2.1.1. Process-oriented vs. results-oriented. Hofstede (2011) argued that process-oriented organizations
strongly emphasize technical expertise and established procedures, while results-oriented organizations
emphasize outcomes.
2.2.1.2. Job-oriented vs. employee-oriented. Without employees, a business would struggle to accomplish
its objectives. Employees are an organization’s most valuable asset. Hofstede (2011) explained that joboriented organizations are more concerned with an employee’s performance than their overall well-being,
and vice versa refers to employee-oriented organizations.
2.2.1.3. Professional and parochial. This dimension can be used to categorize an organization’s members.
The parochial perspective contends that members are identified with their work, whereas the professional
perspective is linked to members who prefer to be associated with a recognized professional body.
Hofstede (2011) argued that, since most educated people identify with their profession, education level
breeds the professional dimension and vice versa.
2.2.1.4. Open systems vs. closed systems. Organizational survival depends strongly on communication
(Olum, 2011). An open system allows for the unrestricted flow of information throughout the organization,
in contrast to a closed system where information is kept strictly confidential.
2.2.1.5. Tight vs. lose control. Some organizations have strong regulations with harsh consequences for
members who violate them. In contrast, Others are more lenient and have fewer standards to follow; they
are looser. Organizational tightness and looseness frequently change for legitimate reasons (Olum, 2011).
2.2.1.6. Pragmatic vs. normative. Hofstede (2011) specified that Market-driven characteristics are the main
feature of pragmatic cultures, while normative cultures view their role in the world as enforcing certain
sacred laws. Individuals from normative cultures place more value on the organizational protocol.
2.2.2. Organizational culture profile (OCP) model
O’Reilly et al. (1991) identified seven profiles, such as innovation, stability, respect for people, outcome
orientation, attention, team, and aggression.
2.2.2.1. Innovation. The innovation profile focuses on an organization’s capacity to investigate new trends
in its area of expertise. Such profile is supported by risks taking, taking advantage of opportunities as
they present themselves, and being creative (O’Reilly et al., 1991).
2.2.2.2. Stability. According to O’Reilly et al. (1991), stable businesses give their employees job security,
are known for their predictability, and do not follow emphatic rules. In their updated OCP, Sarros et al.
(2005) replaced ‘predictability’ and ‘no emphatic rules’ with ‘calm’ and ‘low disagreement’.
2.2.2.3. Respect for people. The contributions of the organization’s employees are the only thing that
keeps the organization running. When individuals in positions of leadership show respect for their
subordinates, it inspires them to contribute their efforts to transforming organizations. This profile reveals
a lot about an organization’s capacity for respecting, treating fairly, and tolerating its employees regardless
of their behaviors (O’Reilly et al., 1991).
2.2.2.4. Outcome orientation. emphasis on the organization’s desire to accomplish its objectives and its
high expectations for results (O’Reilly et al., 1991).
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A. TADESSE BOGALE AND K. L. DEBELA
2.2.2.5. Attention. In this orientation, organization members value analytical awareness and place a strong
emphasis on the necessity of precision and correctness of results, and they pay close attention to details
(O’Reilly et al., 1991). The Hofstede (2011) process orientation is associated with this profile.
2.2.2.6. Team. Collaboration and people-oriented behavior are part of team orientation (O’Reilly et al.,
1991). This profile aims to develop an organization’s internal structures and create a stronger link among
its members.
2.2.2.7. Aggressive. Through employment and other societal responsibilities, organizations position
themselves to assist and address the demands of society (Mcauley et al., 2007). The outside environment
where the organization is situated has an aggressive profile. The distinctive features of this profile are
aggression, competitiveness, and social responsibility.
2.2.3. Organizational culture assessment instrument (OCAI)
The organizational Culture Assessment Instrument (OCAI) framework specified four main types of culture,
such as clan, market, adhocracy, and hierarchy typologies. The fundamentals of the OCAI were derived
from the ‘Competing Values Framework’ which was created by Cameron and Quinn (2006). The framework evaluates culture based on external-internal dimensions and a focus on greater or lesser flexibility.
The external-internal dimension categorizes an organization’s culture based on how it reacts to its external business or professional environment and how it addresses its internal organizational structure,
respectively. More-or-less flexibility refers to a measurement of an organization’s capacity to respond to
changes in its environment (Cameron & Quinn, 2006).
2.2.3.1. Clan. As stated by Cameron and Quinn (2006), Organizational environments that foster cooperation
and friendliness provide the position for clan cultures which elaborate, every organization has structures
that enforce the unity of its workforce, management, employees, and, ultimately, its clients. The competing
value framework’s internal and integration paradigms serve as the foundation for clan culture. The
expressions of clan culture also include teamwork, full employee involvement in the business, and
employee capability development.
Cameron and Quinn (2006) argued that the clan culture is a method for gaining the loyalty, interest,
and trust of staff members, which has a positive impact on an organization’s ability to perform activities. The clan culture adheres to the philosophy of Elton Mayo and is based on management theories.
The study by Olum (2011) revealed that the encouragement of informal groups, a positive work environment, employee engagement, and teamwork all contribute to higher productivity. According to
Albayrak and Albayrak (2014), communication is crucial in Clan culture. In the clan culture, employers
are viewed as the parents and employees as the children. Ineffective clan communication fosters a
chaotic environment. Effective communication benefits both employers and employees because it
enables employers to communicate their vision to employees, resolve internal conflicts, and address
various challenges. The concepts of clan and market cultures are essentially the same, but the audience
is different because the market culture is geared toward customers, while the clan relationship is oriented toward employees.
2.2.3.2. Hierarchy. When an organization is thought of as having a hierarchy, the notion of rigid structures
is brought to the forefront. Owners, top management, middle management, and mere workers are
different categories of employees in an organization. This classification establishes the line of authority
within an organization to ensure what, when, and how actions are taken to aid the objective’s
achievement. Cameron and Quinn (2006) argued that structures improve stability, accuracy, reliability,
and consistency. This improves the organization’s internal standardization and the quality of its goods
and services.
2.2.3.3. Adhocracy. Cameron and Quinn (2006) stated that the keyword in this culture is ‘ad hoc’, which
can be understood to mean a temporary way of running an organization. The impact of the business
environment necessitates flexibility and informality within organizations. According to Worrall (2012),
adhocracy serves as the foundation for cultural change in organizations because of its capacity for
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5
environmental adaptation. This is not intended to imply that an organization will compromise on
anything besides those issues that will give it a competitive edge or advantage over rivals. Cameron
and Quinn (2006) indicated that adhocracy’s achievement can be seen in how organizations are
adopting new ideas.
2.2.3.4. Market. The term ‘market’ in the context of OC is highly figurative and does not necessarily refer
to a physical market where buying and selling take place. Optimizing production costs and maximizing
profit is a fundamental tenet of organizational management. The cutting edge of organizations in today’s
competitive business environment is their capacity to compete in the market. According to Albayrak and
Albayrak (2014), if an organization is focused on its competitive bid, customers should be the central
focus. Without customers, organizations cannot succeed and will lose their competitiveness.
2.2.4. Revised organizational culture profile (ROCP) model
O’Reilly et al. (1991) OCP was revised by Sarros et al. (2005) under the following different thematic areas:
2.2.4.1. People culture. Even if an organization is established to make a profit, understanding the
employees’ behavioral patterns is also crucial to adapt employees centered strategy. People-oriented
organizations strengthen their internal structures by offering necessary training and development to
workers, by implementing reward programs to acknowledge workers’ contributions, and by maintaining
a friendly working environment between management and employees (O’Reilly et al., 1991).
2.2.4.2. Business culture. The key feature of a business-oriented organization has become competition.
Being out of competition would be strange for an organization because competition motivates the
organization to define its qualities. Effective organizations always set themselves as a benchmark for
others to follow. Organizations with the aforementioned characteristics are referred to as having a
business culture (Sarros et al., 2005).
2.2.4.3. Environment culture. According to Mcauley et al. (2007), Organizations are introduced to fulfill
society’s mission. Some organizations prioritize social responsibility to fulfill their fair share of social
obligations. Organizations are also governed by environmental forces like legal, political, and regulatory
pressures. Thus, an organization can be classified as environmentally oriented because of its willingness
to address these pressures.
2.2.4.4. Adaptation. The ability of the organization to respond to new developments or innovations in
the industry is the main focus of the adaptation dimension (Mobley et al., 2005). This dimension reveals
the organization’s openness to altering its practices or behaviors, its focus on the customer, and its
culture of learning. As Cameron and Quinn (2006) stated, this dimension can be referred to as the
organization’s willingness to take a risk based on its competing value.
2.2.4.5. Consistency. Organizations are well-shaped as a result of the difficulties they face in carrying out
their mission. However, a successful approach to problem-solving can become a benefit that the
organization and its members share. In this dimension, internal structures are stressed, which consider
reaching a consensus and making sure that all departmental goals line up with the overall objective of
the organization (Denison & Mishra, 1995).
2.2.4.6. Mission. The organizational goals, visions, and strategic plans direct the organization’s path
(Denison & Mishra, 1995). This dimension contends that organizations can be categorized according to
how strongly they place a focus on achieving their objectives. The mission dimension strengthens the
stability of organizations and directly affects them because it determines how, when, and in what
activities they can engage.
2.2.4.7. Involvement. This dimension is characterized by developing, equipping, and maintaining the
workforce of the organization through participation, collaboration, and capacity building (Denison &
Mishra, 1995; Mobley et al., 2005).
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A. TADESSE BOGALE AND K. L. DEBELA
2.2.5. Behavioural Norms Model
The Behavioral Norms Model is a widely recognized framework for understanding organizational culture.
According to this model, organizational culture is shaped by behavioral norms that guide employee
actions and interactions within the organization. These behavioral norms are the shared expectations
and values that define how individuals should behave in the workplace (Cooke & Rousseau, 1988).
Research has shown that the Behavioral Norms Model can have a significant impact on organizational
outcomes. For example, a study by Cameron and Quinn (2006) found that organizations with a strong
culture characterized by clear behavioral norms had higher levels of employee satisfaction and commitment. This suggests that when employees understand and internalize the behavioral norms of an organization, they are more likely to engage in behaviors that contribute to organizational effectiveness.
The Behavioral Norms Model also highlights the role of leadership in shaping organizational culture.
Schein (1992) argues that leaders play a critical role in establishing and reinforcing behavioral norms
within an organization. Through their actions and communication, leaders can influence the values and
expectations that guide employee behavior.
In summary, the Behavioral Norms Model emphasizes the importance of shared behavioral norms in
shaping organizational culture. Understanding and aligning with these norms can lead to positive outcomes, such as increased employee satisfaction and commitment.
2.2.6. Model of Organizational Culture and Effectiveness
The Model of Organizational Culture and Effectiveness provides a comprehensive framework for examining the relationship between organizational culture and organizational effectiveness (Denison, 1990). This
model suggests that certain cultural characteristics can enhance or hinder an organization’s ability to
achieve its goals.
The model identifies four key dimensions of organizational culture: involvement, consistency, adaptability, and mission. Involvement refers to the extent to which employees are engaged and participate
in decision-making processes. Consistency refers to the degree of alignment and coordination among
different parts of the organization. Adaptability refers to the organization’s ability to respond and adapt
to changes in the external environment. Mission refers to the clarity and alignment of organizational
goals and values.
The Model of Organizational Culture and Effectiveness also highlights the importance of fit between
organizational culture and the external environment. Organizations that are able to align their culture
with the demands of the external environment are more likely to achieve high levels of effectiveness
(Denison, 1990).
Our study aims to comprehensively examine the landscape of organizational culture and to effectively
accomplish this task, it is essential to integrate and explore various organizational culture models. The link
between these models lies in their complementary perspectives, each providing unique insights into different facets of organizational culture. Firstly, Hofstede’s model delineates key dimensions of organizational culture, such as process vs. results orientation, job vs. employee orientation, professional vs. parochial
perspective, open vs. closed systems, tight vs. loose control, and pragmatic vs. normative approaches.
These dimensions offer a foundational understanding of cultural variations within organizations. Secondly,
the OCP model, alongside its revision, the ROCP model, delineates organizational cultures based on profiles, such as innovation, stability, respect for people, outcome orientation, attention, team, and aggression, as well as thematic areas like people culture, business culture, environment culture, adaptation,
consistency, mission, and involvement. These profiles and dimensions provide a nuanced view of organizational cultures, focusing on aspects, such as adaptability, employee relations, and alignment with external demands. Thirdly, the OCAI offers a framework categorizing cultures into clan, market, adhocracy, and
hierarchy typologies, assessing their external-internal dimensions and flexibility levels. This framework provides a structured approach to evaluating cultural dynamics within organizations, emphasizing flexibility
and responsiveness to environmental changes. Fourthly, the Behavioral Norms Model elucidates the role
of shared behavioral norms in shaping organizational culture, underscoring their impact on employee
behavior and organizational outcomes. Lastly, the Model of Organizational Culture and Effectiveness offers
a comprehensive framework linking cultural dimensions, such as involvement, consistency, adaptability,
Cogent Business & Management
7
and mission to organizational effectiveness, highlighting the importance of alignment between culture
and external demands. By integrating these diverse models, the systematic literature review can provide
a holistic understanding of organizational culture, enriching scholarly discourse and informing practical
interventions in organizational settings.
3. Methods and methodology
3.1. Study design
A systematic literature review design was used in this study following the guidelines of Paul and Criado
(2020). There are various types of systematic literature reviews, including structured reviews,
framework-based reviews, bibliometric reviews, and meta-analysis reviews. Among these review methods,
we preferred the structured review method to properly understand OC, identify trends, and draw any
gaps in the existing literature. This strategy is advantageous because it enables the reviewer to recognize
and emphasize the theories and structures frequently applied in OC research (Kunisch et al., 2015). This
study also used the three-stage systematic review approaches introduced by Tranfield et al. (2003): (1)
outlining the review’s objectives in its planning phase; (2) reviewing the relevant articles; and (3) reporting the findings.
3.2. Data collection
We followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to conduct our study. The study used some inclusion and exclusion criteria to screen the most
relevant studies. The inclusion criteria include search boundary, time of publication, language, and search
string. The search boundary was determined by focusing on academic journals in organization, management, and business. The search was limited to peer-reviewed articles published by English language in
the past 9 years (from January 2014–December 2022). The search string was used as inclusion criteria by
focusing on the theme of ‘OC’. The exclusion criteria include relevance, quality, and duplication. It was
done by reading the abstracts and conclusions of downloaded articles from reputable databases, such
as Science Direct, Elsevier, Taylor & Francis, JSTOR, Emerald, Springer, Wiley, SAGE, and Google Scholar.
The relevance was determined by deciding whether articles fit the used keywords. The defined keywords
for the search were ‘Organizational’, ‘business’, and ‘work’. These terms were cross-referenced with the
term’s ‘culture’, ‘climate’, ‘norms’, ‘value’, and ‘practices’. To ensure quality, the study excluded unpublished
articles, working papers, and conference papers. Duplicated articles were excluded by assigning codes to
each article and by manual detection. The article screening procedure is summarized in Figure 1.
3.3. Data analysis
In this study, descriptive and thematic content analysis was used to address predetermined review questions. The descriptive analysis provides readers with a brief background on the reviewed articles by presenting the results through tabulation, charts and describing the study’s characteristics (Tranfield et al.,
2003). Moreover, thematic content analysis was used as a method of data analysis in this study. The
researchers first manually encode the main issues addressed in the selected articles, and then an interpretative approach is used to analyze the results of the study.
4. Results
4.1. Types of research
The below pie chart (Figure 2) shows the research methods used in selected papers. Based on the results,
studies were divided into four categories: quantitative empirical research (37%), qualitative empirical
research (33%), mixed empirical research (17%), and theoretical research (13%). We verified that 87% of
the studies were empirical investigations.
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A. TADESSE BOGALE AND K. L. DEBELA
Figure 1. Process of article selection.
Source: Adopted with minor modification from PRISMA Checklist, 2020.
Figure 2. Types of research.
Source: Compiled by authors, 2023.
Upon reviewing the list of articles, it’s evident that the selection encompasses a variety of research
approaches, including conceptual papers, review papers, quantitative studies, qualitative studies, and
mixed-methods analyses. This diversity poses challenges in terms of comparing and synthesizing findings
across different types of research (See Appendix A).
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9
Figure 3. Number of publications by year.
Source: Compiled by authors, 2023.
4.2. Empirical studies
Some articles, such as Baird et al. (2018), Hussain et al. (2022), and Shuaib and He (2021), provide empirical evidence through quantitative approaches like structural equation modeling (SEM) and partial least
squares (PLS-SEM). These studies offer valuable insights into the relationships between organizational culture and various outcomes, such as organizational performance, employee commitment, and innovation.
Hosseini et al. (2020) and Sarhan et al. (2020) also contribute empirical evidence through quantitative
methods, demonstrating the correlation between organizational commitment, leadership style, and organizational learning.
The qualitative studies, such as Kim and Toh (2019) and Roos et al. (2015), provide nuanced insights
into the creation and change of organizational culture, highlighting the importance of leadership, cultural transfer, and organizational norms.
4.3. Literature reviews and conceptual papers
Conceptual papers like Binder (2016) and Yip et al. (2020) contribute theoretical discussions, emphasizing
the impact of organizational culture on performance and outcomes. However, the lack of empirical evidence raises questions about the generalizability of their claims.
Review papers, such as Bosire and Kinyua (2022) and Ouellette et al. (2020), provide systematic reviews
of existing literature, identifying gaps and offering insights into the conceptual, theoretical, and empirical
landscape. However, these reviews may not contribute direct empirical evidence.
4.4. Publications per year
As we can observe from Figure 3, the number of publications has been increasing since 2018, and the
largest number of publications occurred in the years 2021 and 2023. This may be related to the growing
interest of scholars in investigating contemporary organizational culture, which might result in increased
researcher interest.
4.5. Analysis of studies by theme
The articles that meet the selection criteria are presented in this section. Based on a systematic analysis
of selected articles, we divided studies into three main thematic categories, such as dimensions of OC, key
perspectives of OC, and cultural orientations. The three main thematic categories that emerged from this
rigorous process were not arbitrary but rather a result of a comprehensive and systematic review of the
literature. Through a meticulous examination of the selected articles, a discerning pattern of recurring
concepts and focal points within the realm of organizational culture surfaced, leading to the natural categorization into these three distinct themes. The authors’ approach in deriving these categories was methodologically sound, grounded in the collective essence of the literature, and serves as a robust foundation
for organizing and presenting the diverse findings in a coherent and meaningful manner. This deliberate
categorization not only aids in facilitating a nuanced understanding of the complex landscape of organizational culture but also enriches the scholarly discourse by providing a structured framework for readers
to navigate the diverse dimensions, perspectives, and orientations inherent in the subject matter.
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A. TADESSE BOGALE AND K. L. DEBELA
4.5.1. Organizational culture dimensions. Organizational culture dimensions focus specifically on the
culture within organizations. Different researchers use different dimensions to measure organizational
culture. Some studies used beliefs, norms, and workplace interactions to measure organizational culture.
For instance, Yip et al. (2020) stated that the basic values of an organization can be viewed as internalized
normative beliefs that influence behavior. According to Ouellette et al. (2020), values and norms are
related to group beliefs and customs about the importance of particular behaviors, methods of doing
work, and/or how to react to change. As Baird et al. (2018) stated, organizational value includes teamwork,
innovation, outcome orientation, and attention to detail. Also, Binder (2016) points out values in NPO
culture, which include innovation, environmental sustainability, & community service. In addition, Belay
et al. (2023) examined cultural dimensions, such as innovation, adaptability, collaboration, and ethical
orientation in CSR practices.
Ouellette et al. (2020) specified that the interactions between frontline workers and managers, as well
as cooperation among coworkers, play a significant role in the development of OC at any organization.
Hussain et al. (2022) also found that interactions between employees and managers foster an innovative
culture by contributing to the creation of new ideas, products, and services. Rohim and Budhiasa (2019),
confirm that the interactive OC is positively related to knowledge management and innovation.
Suifan (2021) points out four different sub-systems that can be used to measure OC, including clan
(people-oriented, friendly collaboration), hierarchy (process-oriented, structured control), market
(results-oriented, competitiveness), and adhocracy (dynamic, entrepreneurial) cultures. Rostain (2021),
found that all of these sub-systems have a positive impact on the entrepreneurial orientation of firms.
Shuaib and He (2021) also confirmed that there is a significant association between innovation and OC
dimensions, such as adhocracy, clan, market, and hierarchy culture. Moreover, Azeem et al. (2021) also
adopt adhocracy, clan, hierarchy, and market dimensions to measure OC. The study found that this culture influences the competitive advantage of organizations. Furthermore, the study also found that this
culture encourages workforce innovation, knowledge sharing, and high-level business processes.
Bosire and Kinyua (2022) measured OC based on power distance (power, authority, wisdom, and
seniority), individualism vs. collectivism (value for achievement, rewarding systems, and individual group
relationships), uncertainty avoidance (risk-taking and change), and masculinity (agreeableness, toughness,
logical analysis, and quality of life). The study found that job design, decision-making, control structures,
and reward systems are among the dimensions of OC.
According to Chang et al. (2015), OC is measured as having cultures that are result-oriented, tightly
controlled, job-oriented, closed-system, and professional-oriented. The study found that employee intention toward the knowledge management processes (knowledge creation, storage, application, and transfer) is positively associated with ‘results- and job-oriented’ cultures, whereas it is negatively associated
with a tightly controlled culture. Additionally, Sarhan et al. (2020) measured OC in terms of innovative,
bureaucratic, and supportive dimensions. The study found that employees who work in bureaucratic and
supportive environments are more committed to their organizations. Employees who work in an innovative environment, on the other hand, have a lower commitment to their organizations. Likewise, Hosseini
et al. (2020) measured OC in four dimensions: involvement, consistency, adaptability, and mission. The
study found that leadership style and organizational learning have a significant impact on OC.
In summary, we described OC dimensions in the figure below based on a review of existing evidence
(Figure 4).
Based on our count result, the most frequently used OC dimensions are innovation culture (used 11
times), teamwork culture (9 times), result-oriented culture (9 times), masculinity (7 times), involvement,
power distance, collectivism, and individualism (each used 6 times). However, the agreement about
which dimension should be included in OC has varied from study to study.
4.5.2. Perspectives of OC. The division of studies into three main thematic categories—functional, leadertrait, and culture transfer perspectives was carried out systematically to ensure a robust and comprehensive
categorization. Initiated by a thorough literature search, inclusion criteria were established to focus on
studies pertaining to these specific organizational culture (OC) creation and modification perspectives.
Through initial screening based on titles and abstracts, followed by a detailed full-text review, each study
was assessed for alignment with the predefined themes. The thematic assignment underwent an iterative
validation process, addressing disagreements through team discussions for a consensus-based approach.
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Figure 4. Organizational culture dimensions.
Source: Compiled by authors, 2023.
This systematic methodology, documented transparently, aimed to capture diverse OC perspectives,
maintaining the reliability and validity of the categorization through well-defined inclusion criteria,
rigorous screening, and iterative validation steps.
4.5.2.1. Functionality perspective. According to the functionality perspective, environmental changes are
the main forces that influence the creation and change of OC (Kim & Toh, 2019). Following an extensive
systematic review of the literature, we have divided the environmental factors that affect cultural creation
and change into five subcategories: (i) ecological and man-made threats; (ii) market changes; (iii) rules
and regulations; (iv) industry characteristics; and (v) technology.
Organizations have encountered numerous external threats that interfere with their daily activities.
These include environmental hazards like disease prevalence, social (territorial) conflict, and natural disasters. According to studies (e.g. Bagga et al., 2022; Hällgren et al., 2018; Yip et al., 2020), organizations
create cultures that help them survive and adapt to these threats.
As per an investigation conducted by Hällgren et al. (2018), organizations facing threats from hazardous situations develop more rigid cultures with stricter standards of conduct, a stronger emphasis on
hierarchy, accountability, and less tolerance for deviation. Gelfand and Erez (2017) argued that hazardous
conditions like natural disasters (i.e. severe weather, earthquakes, volcanoes, and floods) increase the
cultural tightness of organizations. The tightness of the culture refers to the degree to which culture is
linked to distinct norms, rules, and standards. For instance, tight organizations restrict people’s behavioral
options by implementing autocratic systems, limiting media content, and enforcing strict justice (Dai
et al., 2018; Harrington & Gelfand, 2014; Roos et al., 2015).
Additionally, organizational researchers (e.g. Bagga et al., 2022; Yip et al., 2020) have begun to investigate how diseases like COVID-19 affect OCs. Kim et al. (2022) found that a culture of sanitation emerged
as a result of the greater threat of disease, which influenced staff dressing (e.g. gloves, gowns, and
masks) and physical composition (e.g. tiled floors, and washing stations).
In addition, Harrington and Gelfand (2014) specified that rapid change in OCs can also result from
repeated exposure to social conflicts (such as war). Wars can increase the degree of cultural tightness
and cause cultural changes (Kim et al., 2022).
Studies (e.g. Gelfand & Erez, 2017; Kim et al., 2022; Weare et al., 2014) noted that most companies’
cultures have become less ethnocentric as a result of the significant market changes that have occurred
in today’s globalized markets, which has led to the existence of a common culture among global
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A. TADESSE BOGALE AND K. L. DEBELA
organizations. To compete in the globalized market, organizations would have to develop new global
structures and mindsets that integrate self-awareness and various global cultural values (Bagga
et al., 2022).
Researchers (e.g. Azeem et al., 2021; Bukoye & Abdulrahman, 2022; Kim et al., 2019) have also found
evidence of how external rules and regulations have changed OCs. Azeem et al. (2021) stated that work
standards, procedures, rules, and policies regulate organizational operations and characteristics.
Researchers also found that environmentally friendly rules and regulations encourage organizations to
develop eco-friendly cultures (Bhuiyan et al., 2020). Wozir and Yurtkoru (2017) stated that, if there is a
lot of uncertainty and risk in an organizational environment, it is more likely that policies, procedures,
and rules will govern the organization to manage the uncertain environment.
Tulcanaza-Prieto et al. (2021) found that the organization’s rules and regulations, which govern the
conduct of particular groups of customers, coworkers, and other stakeholders, are part of the OC; as a
result, employees need to recognize the company’s rules and regulations when they conduct business
activities. According to Lau et al. (2017), OC can also be observed in the ways that rules, procedures,
policies, and regulations have an impact on how individuals behave in their work positions. Jabo (2021)
noted that an organization with a hierarchical culture has formalized structures, rules, and policies.
Cicea et al. (2022) found that organizations are subject to mimetic influences from industries, resulting
in cultural homogeneity within an industry. The OC is shaped by particular factors that are unique to
each industry (Kim et al., 2022). Galea et al. (2020) stated that firms within similar industries have more
consistent cultural norms due to the inherent nature of their work. Redmond et al. (2015) also compared
military and non-military OC, and the result shows that military cultures tend to be more collectivist,
hierarchical, aggressive, warrior-like, masculine, and strict in their chains of command.
Trade groups create the norms and procedures that control the participants in their industries. Trade
associations serve as a forum for industry participants to discuss and co-create solutions to emerging
issues. The created business community shares a common culture to address environmental change
through workshops, conferences, and working groups (Lawton et al., 2017).
Kim et al. (2022) found that to keep up with shifting consumer preferences as a result of changing
technology, businesses have had to become more technologically and innovation-driven. Bilan et al.
(2022) also stated that the development of artificial intelligence has changed OC by helping them solve
a wide range of organizational problems within a very short time. Similarly, Isensee et al. (2020) specified
that the adoption of digital technologies gives high self-esteem to organizational members.
Furthermore, Cascio and Montealegre (2016) found that information and communication technology
can change organizational structure and the way employees work. The study also confirmed that communication technologies have a significant impact on how employees interact with one another, perform
their jobs, and organize themselves.
4.5.2.2. Leader-trait perspective. Studies mainly emphasized three key areas of the leader trait: the leader’s
personality, the leader’s values, and the leader’s demographic attributes.
According to O’Reilly et al. (2014), a leader’s personality is one of the main sources of OC. The study
found that OC can be derived from CEO personalities. As O’Reilly et al. (2014) found, CEOs’ willingness
to adopt change was positively associated with flexible cultures; CEO conscientiousness was positively
correlated with attention-to-detail cultures; and CEO agreeableness was inversely associated with a
result-oriented culture. The study also found that CEOs who were perceived by their staff as more egocentric tended to have less integrity and less collaboration. Cortes et al. (2021) also found that a leader’s
personality influences how consistently he or she acts and makes decisions in organizational circumstances. The organizational members are then informed about what is important, what is to be expected,
and how to behave based on the leaders’ consistent behavioral patterns. This sets the ‘tone’ for the
business, which eventually creates OC.
Kim and Toh (2019) also found that a leader’s values have the power to create and shape OC. The
study argued that cultures within a group may reflect the values of the leader.
Demographic traits like gender and age are among the frequently studied topics in the literature
regarding the creation and changing of the OC (Belias & Koustelios, 2014; Chatman & O’Reilly, 2016; Kim
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& Kim, 2015). Anderson et al. (2014) found that younger leaders may be more innovative and
change-oriented than older leaders due to their tendency for risk-taking and low resistance to change.
4.5.2.3. Cultural transfer perspective. Kim and Toh (2019) found that when leaders are assigned to a new
position, they create cultures in their current groups by drawing cultural experience from their prior
positions. This means that the leaders brought the cultures of their previous groups into their current
organization. For example, if leaders who had experienced tighter or looser cultures in their previous
groups brought those cultures into their current position.
4.5.3. Organizational culture orientations. Organizational cultural orientations deal with broader cultural
tendencies observed across different groups. Based on the review result, cultural orientations are mainly
investigated under four categories, such as workplace orientation, business orientation, system orientation,
and group orientation.
Workplace orientation includes attributes like fairness (Kim & Kim, 2015), tolerance (Harrington &
Gelfand, 2014), opportunities for professional growth (Atuahene & Baiden, 2018; O’Reilly et al., 2014),
praise for good performance (Suifan, 2021), enthusiasm for the job, being highly organized (Iii et al.,
2014), being analytically minded (Atuahene & Baiden, 2018), and being willing to take risks (Kargas &
Varoutas, 2015).
Business orientation is characterized by factors like being innovative (Iii et al., 2014), results-oriented
(Bowers et al., 2017), reflective (Iii et al., 2014), and operational excellence (Carvalho et al., 2023).
System orientation is defined by attributes like individual responsibility (Atuahene & Baiden, 2018;
Baird et al., 2018; Iii et al., 2014), having a clear guiding philosophy (Atuahene & Baiden, 2018), hierarchical structure (Belias & Koustelios, 2014; Bortolotti et al., 2015; Kargas & Varoutas, 2015), compartment
among groups (Saha & Kumar, 2018), and clear lines of authority (Atuahene & Baiden, 2018; Ramos &
Ellitan, 2022; Sarhan et al., 2020). Group orientation includes teamwork (Hald et al., 2020), coordination
(Belias & Koustelios, 2014), and mutual dependency (Belias & Koustelios, 2014; Yaari et al., 2019).
4.6. Organizational culture dimensions and cultural orientations
The distinction between ‘organizational culture dimensions’ and ‘organizational cultural orientations’ lies
in their scope, focus, and conceptualization within the study of organizational culture. Organizational
culture dimensions primarily refer to specific aspects or facets of culture within organizations, often measured through beliefs, norms, behaviors, and interactions among employees. On the other hand, organizational cultural orientations encompass broader cultural tendencies observed across different groups,
which may include workplace, business, system, or group orientations.
Organizational culture dimensions, as depicted in the provided paragraphs, delve into the internal
dynamics of organizational culture. Researchers often use various dimensions, such as innovation, teamwork, hierarchy, market orientation, and adhocracy to measure and understand organizational culture.
These dimensions highlight specific aspects of organizational behavior, norms, and values that shape the
overall culture within an organization. For example, studies by Baird et al. (2018) and Suifan (2021) explore
dimensions like teamwork, innovation, and market orientation to characterize organizational cultures.
In contrast, organizational cultural orientations take a broader view, examining cultural tendencies
across different domains or orientations. Workplace orientation, business orientation, system orientation,
and group orientation are examples of such broader categories. These orientations capture overarching
cultural traits and values that may influence organizational behavior but extend beyond the confines of
individual organizational dynamics. For instance, workplace orientation may encompass attributes like
fairness, tolerance, and opportunities for professional growth, as noted by various studies, such as Kim
and Kim (2015) and O’Reilly et al. (2014).
In addition, the distinction between dimensions and orientations lies in their levels of specificity and
generalizability. Organizational culture dimensions provide a granular understanding of specific cultural
elements within organizations, facilitating detailed analysis and measurement. In contrast, organizational
cultural orientations offer a broader perspective, allowing researchers to assess cultural trends and tendencies across diverse contexts.
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A. TADESSE BOGALE AND K. L. DEBELA
Moreover, while dimensions focus on internal organizational dynamics, orientations acknowledge the
influence of broader societal and environmental factors on organizational culture. For instance, system
orientation may reflect cultural values related to hierarchical structures and individual responsibility,
which could be influenced by societal norms and expectations beyond the organization itself.
5. Discussions
The systematic review revealed a comprehensive overview of the research landscape on organizational
culture. Notably, the majority of the studies (87%) employed empirical methods, with quantitative (37%)
and qualitative (33%) research being predominant. This indicates a robust foundation for understanding
organizational culture based on real-world observations and experiences. The increasing trend in publications since 2018, peaking in 2021 and 2022, suggests a growing scholarly interest in contemporary
organizational culture. This surge may be attributed to the evolving nature of work environments and
the recognition of organizational culture as a critical factor in organizational success.
The identified organizational culture dimensions reflect the multifaceted nature of this construct. The
most frequently used dimensions include innovation culture, teamwork culture, result-oriented culture,
masculinity, and involvement, among others. However, the lack of consensus on the inclusion of specific
dimensions across studies underscores the complexity and subjectivity in defining organizational culture.
The diverse perspectives indicate that organizational culture is a nuanced concept influenced by various
factors and is open to interpretation.
The functionality perspective emphasizes environmental factors as primary drivers of organizational
culture. The findings highlight the impact of external threats, market changes, rules and regulations,
industry characteristics, and technology on shaping organizational cultures. Notably, the recent investigation into the effects of events like the COVID-19 pandemic on organizational cultures reflects the
dynamic nature of these influences. The findings underscore the adaptive nature of organizations, aligning their cultures with external challenges and opportunities.
The leader-trait perspective provides valuable insights into how leadership qualities, including personality, values, and demographic attributes, contribute to organizational culture. CEOs, in particular, emerge
as pivotal figures whose traits shape organizational values and behaviors. This perspective emphasizes
the influential role of leaders in setting the tone for organizational culture, reinforcing the idea that
leadership is a crucial factor in cultivating a desired organizational culture.
The cultural transfer perspective introduces the idea that leaders bring cultural experiences from their
previous positions, impacting the culture of their current organization. This highlights the interconnectedness of organizational cultures across different contexts and the role of leadership transitions in cultural continuity or change. Understanding these dynamics is essential for organizations seeking to
manage and leverage cultural transfer during leadership transitions.
The identified cultural orientations—workplace, business, system, and group orientations—offer a
nuanced understanding of the diverse aspects contributing to organizational culture. Workplace orientation, encompassing fairness, tolerance, and opportunities for professional growth, reflects the
employee-centric aspects of organizational culture. Business orientation emphasizes innovation and results,
aligning organizational culture with strategic goals. System orientation highlights the structural and hierarchical aspects, while group orientation underscores the importance of teamwork and collaboration.
In sum, the findings from the systematic review, offer a deeper understanding of organizational culture’s dimensions, perspectives, and orientations. The nuanced insights provided pave the way for further
exploration and application in both academic and practical contexts.
6. Implications
The implications derived from this systematic review significantly contribute to advancing the practical,
theoretical, and methodological understanding of recent OC publications. Our study not only evaluates
the present state of OC but also provides insights into emerging trends, addressing a critical gap in the
existing literature. To enhance the content, we explicitly emphasize the need for future research endeavors to delve deeper into specific areas uncovered in our review, fostering a more nuanced understanding
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15
of the complexities within organizational culture and laying the groundwork for more targeted
investigations.
On a practical level, our research assumes a crucial role in aiding organizations in decision-making
processes related to their cultural dynamics. By elucidating key aspects of OC, our findings empower
managers to make informed choices, contributing to the development of robust organizational culture
strategies. In response to the comments received, we have further emphasized the practical implications
of our work, illustrating its immediate relevance and applicability in real-world organizational contexts.
Furthermore, our study now places a heightened emphasis on the managerial understanding of organizational culture, illustrating how our findings can stimulate firms to proactively formulate and implement effective OC strategies. By incorporating this emphasis, our manuscript encourages organizations
to not only recognize the importance of culture but also to actively engage in cultivating and adapting
their cultural framework to align with evolving needs and objectives.
In addition to these refinements, our systematic review now provides an enriched exploration of how
culture is created and changed within organizations. This nuanced analysis delves into the underlying
mechanisms and drivers, shedding light on the dynamic processes that shape and reshape organizational
culture over time.
7. Conclusion
In undertaking this comprehensive systematic review and meta-analysis of OC, we have endeavored to
provide a nuanced understanding of critical factors pertaining to OC. Spanning a broad time range from
2014 to 2023, our review draws from a diverse array of databases and journals, underscoring the thoroughness of our exploration. Our commitment to methodological rigor is evident in the systematic
approach applied to literature selection and analysis, enhancing the credibility of our findings and contributing to the reliability of the insights presented.
By addressing the fragmentation in organizational culture literature, our study represents a novel contribution, updating the field since the last major review. Our key findings illuminate the profound impact
of OC on employee behavior, workplace dynamics, and organizational treatment. Noteworthy OC dimensions, including innovation, teamwork, result orientation, masculinity, involvement, and power distance,
emerge as recurrent focal points in the literature.
It is crucial, however, to acknowledge the limitations inherent in our review process and the studies
under consideration. Recognizing the potential for biases introduced by the scope of our literature search
and the variability in study quality, we remain transparent about these constraints. We encourage readers
to interpret our findings with a nuanced understanding of these limitations. Furthermore, we emphasize
the practical implications of our study, offering guidance for future research and practice in organizational culture. By systematically addressing gaps and consolidating insights, this review serves as a valuable resource for shaping the trajectory of both scholarly inquiries and practical implementations in the
realm of organizational culture.
8. Future research agenda
In recognizing its contributions, this study underscores its limitations and puts forth directions for future
research. To further enhance our understanding of OC, it is advisable to integrate existing knowledge,
thereby contributing to the development of a more comprehensive OC theory while addressing concerns
related to validity and reliability. Avenues for exploration in future studies include delving into diverse
cultural structures, resolving challenges associated with leaders’ prior experiences, and incorporating a
broader spectrum of cultural contexts.
In building upon the foundation laid by this research, it is crucial for future systematic reviews to
identify and address any gaps in the existing literature. Comparative studies, particularly in developing
countries, present a promising avenue for expanding awareness and enriching our understanding of OC
dynamics. Moreover, investigating the intricate association between OC and financial performance
deserves dedicated attention in future research endeavors. By embracing these suggestions, researchers
can contribute to the refinement and advancement of our comprehension of organizational culture.
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A. TADESSE BOGALE AND K. L. DEBELA
9. Limitations of the study
Despite its strengths, this systematic review has limitations. The exclusion of pre-2014 contributions and
the reliance on nine databases and English-language articles limit its scope. The keyword-based search
may have missed relevant concepts. Future research can overcome these limitations by broadening
search criteria and employing additional databases. Subjectivity in the content analysis could be mitigated using systematic review software tools, such as the recommended ‘Alceste software’.
Author contributions
Addisalem Tadesse Bogale collaborated closely in conceptualizing and structuring the systematic review, actively
participating in data analysis and interpretation, providing critical feedback and revisions to enhance clarity and
coherence, and sharing accountability for the integrity and accuracy of the research. Kenenisa Lemi Debela conceived and designed the review, including formulating research questions and selection criteria, conducting data
analysis, drafting the manuscript, and addressing identified gaps and challenges within the field. Both authors jointly
conducted data analysis and interpretation, drafted the paper, and critically revised it. Both authors provided final
approval for the published version and agreed to be accountable for all aspects of the work.
Disclosure statement
No potential conflict of interest was reported by the author(s).
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
About the authors
Addisalem Tadesse Bogale is currently pursuing a PhD at the Department of Management, College of Business and
Economics, Jimma University, Ethiopia. He obtained his Master of Business Administration (MBA) from Jimma
University and his Bachelor of Arts degree in Management from Addis Ababa University, both in Ethiopia. With a
keen interest in academia, Addisalem has contributed significantly to scholarly discourse, having published 11 articles in international journals. Additionally, he has shared his expertise by teaching management courses at Ambo
University’s Woliso campus, alongside various private universities and colleges.
Dr. Kenenisa Lemi Debela is an Associate Professor of Management at Jimma University, College of Business and
Economics, Department of Management. Dr. Kenenisa pursued his BA degree in Accounting and Finance and Masters
of Business Administration (MBA) from Jimma University in 2006 and 2010 respectively and PhD in Management
Studies from Punjabi University, India in 2016. Dr. Kenenisa Lemi is engaging in teaching and learning, research and
community service endeavors. He Publish 41 articles at National and International Journals. Dr. Kenenisa was engaging in administrative activities as head of the department of Accounting and Finance, Ethics officer, Vice Dean, Dean
of the College of Business and Economics and Vice President for Administration and Students’ Affairs of Jimma
University. Dr. Kenenisa is a coordinator and Co-PI for SUSTAIN Project, a collaborative project between Jimma
University, Mizumbe University and Norwegian Business School.
ORCID
Addisalem Tadesse Bogale
http://orcid.org/0000-0002-7873-1669
Kenenisa Lemi Debela
http://orcid.org/0009-0006-2684-9100
Data availability statement
The data associated with this manuscript is publicly available and can be accessed through the online database
namely: Science Direct, Elsevier, Taylor & Francis, JSTOR, Emerald, Springer, Wiley, SAGE, and Google Scholar. Researchers
and interested parties are encouraged to retrieve the data from this repository for further analysis and verification.
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Appendix A. List of articles included in the analysis
Research
S/N
References
approach
Organizational culture metrics
1.
Yip et al. (2020) Conceptual
2.
Method of data
analysis
Theoretical
discussion
Ouellette et al.
(2020)
Baird et al.
(2018)
Review paper
Systematic review
Quantitative
SEM
Quantitative
PLS-SEM
5.
Hussain et al.
(2022)
Rohim and
Budhiasa
(2019)
Quantitative
PLS
6.
Binder (2016)
Conceptual
7.
Suifan (2021)
Quantitative
Theoretical
discussion
SEM
8.
Rostain (2021)
Quantitative
Bivariate analysis
9.
Shuaib and He
(2021)
Quantitative
PLS model
10.
Azeem et al.
(2021)
Quantitative
PLS-SEM
11.
Bosire and
Review paper
Kinyua (2022)
Systematic review
12.
Chang et al.
(2015)
Quantitative
SEM
13.
Sarhan et al.
(2020)
Quantitative
PLS
14.
Hosseini et al.
(2020)
Quantitative
SEM
15.
Belay et al.
(2023)
quantitative
SEM
3.
4.
Key perspectives in creation of OC
16. Kim and Toh
Qualitative
(2019)
17.
Hällgren et al.
(2018)
Review paper
18.
Gelfand and
Erez (2017)
Review paper
19.
Dai et al. (2018) Quantitative
20.
Harrington and
Gelfand
(2014)
Quantitative
Summary of finding
The degree of anxiety has an impact on organizational performance and can
be influenced by a variety of OC norms in an independent and
multiplicative manner.
The findings demonstrate how, youth-service contexts, culture and environment
are related to service quality and outcomes.
According to the findings, firms should make an effort to use environmental
activity management more frequently and adapt their costing methods to
take into account the causes of costs associated with environmental actions.
The result states that companies must have a strong OC and offer the
appropriate incentives to gain their employees’ commitment.
Knowledge sharing is significantly impacted by the interaction of the
compensation variable and clan culture; these results imply that clan culture
is a pure moderating variable that increases the link between remuneration
and knowledge sharing.
The article describes how worthwhile work outputs (accomplishments) are
generated by behavior and employ value.
Innovativeness significantly and positively mediates the performance-enhancing
impacts of OC and leadership. Depending on how well the leadership of
the organization is performing, organizational culture may also influence
innovation and performance.
The finding of the study shows that Adhocracy, Market, and Clan all have a
positive impact on EO.
According to the study, innovation was positively correlated with adhocracy
culture, clan culture, market culture, and hierarchy culture. On the other
hand, Clan culture and market culture, were positively related to quality
management, whereas adhocracy and hierarchy cultures were found to be
negatively related.
The findings showed that competitive advantage is positively influenced by
organizational culture, information exchange, and organizational innovation.
Organizational culture, more particularly, integrates high-level business
processes that can be helpful in obtaining advanced manufacturing skills
with employee creativity and knowledge-sharing.
In order to identify knowledge gaps that may be utilized to direct future
research, the study analyzed the present conceptual, theoretical, and
empirical literature on industrial structure and organizational performance.
Employee intention in the KM process (Knowledge creation, storage, transfer,
and application) is positively influenced by results- and job-oriented
cultures, whereas it is negatively influenced by tightly controlled cultures.
Organizational commitment was found to be strongly correlated with OC. The
study found that the predictable elements of commitment were
bureaucratic and supporting cultures, while the unpredictable factor of
commitment was innovative culture.
The leadership style has a significant and positive impact on OC, and OC, in
turn, has a positive and significant impact on organizational learning.
Additionally, the results show that the association between leadership style
and organizational learning was significantly mediated by OC.
The study found that organizational culture is a potential factor influencing
CSR practices. The research identified that organizational culture has a
moderating role in the relationship between internal stakeholders’ pressure
and CSR practices
Case study
Consider the possibility that group leaders implement cultures based on their
prior cultural encounters, essentially transferring cultures from their previous
groups to their current ones.
Systematic review The study stated a context-specific OC typology to help distinguish between
contributions from research into risky situations, emergency contexts, and
disturbed contexts.
Systematic review The study found that the subject of culture was mostly overlooked in the early
years. According to study in an increasingly globalized world, cross-cultural
study is more important than ever before.
SEM
The study found that customer and competitor pressures have significantly and
positively effects on environmental strategies for proactivity.
Multiple regression The study found tightness of culture is linked to a variety of outcomes at the
state level, as well as higher trait conscientiousness and lower trait openness.
Tight states have higher levels of social stability than loose ones, including
lower levels of drug and alcohol abuse, homelessness, and social disarray.
(Continued)
22
A. TADESSE BOGALE AND K. L. DEBELA
Appendix A. Continued.
S/N
References
Research
approach
21.
Roos et al.
(2015)
22.
Kim et al. (2022) Qualitative
Content analysis
23.
Bagga et al.
(2022)
Quantitative
PLS-SEM
24.
Weare et al.
(2014)
Mixed-methods Case
analytic
study-descriptive
25.
Bukoye and
Qualitative
Abdulrahman
(2022)
Bhuiyan et al.
Quantitative
(2020)
Case study
27.
Wozir and
Yurtkoru
(2017)
Quantitative
Multiple regression
28.
Tulcanaza-Prieto Quantitative
et al. (2021)
Multiple regression
29.
Lau et al. (2017) Quantitative
Multiple regression
30.
31.
Jabo (2021)
Cicea et al.
(2022)
Review Paper
Review paper
Systematic review
Bibliometric means
32.
Galea et al.
(2020)
Redmond et al.
(2015)
Qualitative
Case study
Conceptual
Theoretical
discussion
Lawton et al.
(2017)
Bilan et al.
(2022)
Isensee et al.
(2020)
Cascio and
Montealegre
(2016)
Conceptual
Theoretical
discussion
Bibliometric
analysis.
Systematic review
Conceptual
Proposition
development
Cortes et al.
(2021)
Chatman and
O’Reilly
(2016)
Kim and Kim
(2015)
Quantitative
SEM
Conceptual
Theoretical
discussion
Quantitative
SEM
Anderson et al.
(2014)
Review paper
Not specified
26.
33.
34.
35.
36.
37.
38.
39.
40.
41.
Qualitative
Method of data
analysis
Review paper
Review paper
Case study
SEM
Organizational culture orientation/typology
42. O’Reilly et al.
Quantitative
hierarchical
(2014)
regressions
Summary of finding
The findings specified two different kinds of organizational norms: norms of
cooperation, where people must decide whether to cooperate (which
benefits everyone) or enrich themselves at the expense of others, and
norms of coordination, where there are multiple equally effective ways for
people to coordinate their actions but where people must agree to an
agreement on which way to coordinate.
The review provides in-depth evaluations of the current literature on the
formation and change of cultures. The framework for culture creation and
change that was employed in the study includes the functioning, leader
traits, and cultural transfer perspectives.
The study found that interaction between transformational leadership and
change management among members of virtual teams was somewhat
mediated by organizational culture.
Cultural theory suggests that individuals have distinct and predictable biases
about their expectations of collaboration and preferences for the organization
of collaborative policy networks. These biases in turn influence the selection
of collaborative partners and the longevity of collaborative relationships.
The study examined how various organizational culture types and the strategy
implementation process interacted to ensure the successful completion of
developmental initiatives.
The results show that creative culture is inversely related to both non-financial
and financial success, whereas outcome and team orientation cultures are
positively associated with non-financial and financial performance.
Analysis showed that hierarchical culture positively and significantly influenced
external, anonymous, and formal whistleblowing. On the other hand, clan
culture had a negative impact on external whistleblowing and a positive
impact on informal and internal whistleblowing.
According to the research, there is a statistically significant link between
organizational culture and firm performance. Training has a strong
association with organizational culture, involvement is the key factor in
determining how OC affects corporate performance.
People was a key component of OC that influenced affective commitment, and
empowerment was a critical mediator of the relationship between OC and
affective commitment through learning OC.
According to the results, OC, and performance are positively associated.
Papers related to the causes of OC and papers related to the effects caused by
OC differ greatly in terms of authors, sources, international collaboration,
keywords, and the impact of study.
The results demonstrate that informal institutions hinder women’s hiring,
retaining, and advancement in the construction industry.
This article’s objective is to provide general ideas about the structure and
culture of the US military and examine how this poses difficulties for
reintegration into society.
The study examines the OC of trade associations
The study drawn the important inferences about the state of organizational
management, development, change, and culture research.
The findings highlight important features of the cultural characteristics.
The paper presents how technology has an impact on work, work systems,
and organizations. The study takes into account the findings of researches
done from different perspectives of technology management in order to
provide insights regarding what we know about the implications of
technology for scholars.
CEO humility influences the top management team’s decentralization of decisionmaking and consequently advances an organizational ethical culture.
The study divided organizational norms into the following three categories: (1)
the content; (2) the consensus; and (3) the intensity of feelings about the
significance of the norm
The findings showed a substantial association between procedural fairness and
organizational commitment, as well as a significant relationship between
transformational leadership and these two factors. The relationship between
transformational leadership and organizational commitment is mediated by
procedural justice.
The authors address several ideas of creativity and innovation while reviewing
recent studies on individual, team, organizational, and multilevel innovation
in organizations.
The study shows that CEO personality affects a firm’s culture and that culture
is consequently related to a broad set of organizational outcomes, including
a firm’s financial performance (revenue growth), reputation, and employee
attitudes.
(Continued)
Cogent Business & Management
23
Appendix A. Continued.
S/N
43.
References
Research
approach
Method of data
analysis
Summary of finding
Atuahene and
Baiden
(2018)
Kargas and
Varoutas
(2015)
Quantitative
Mean score
ranking
The study’s identified that cultural typologies including organizational culture,
business culture, system culture, and group culture.
Quantitative
Hierarchical
regression
analyses
45.
Bowers et al.
(2017)
Qualitative
Case study
46.
Bortolotti et al.
(2015)
Quantitative
CFA
47.
Belias and
Koustelios
(2014)
Review paper
Critical review.
48.
Saha and Kumar Quantitative
(2018)
PLS-SEM
49.
Ramos and
Qualitative
Ellitan (2022)
A theoretical
review
50.
Hald et al.
(2020)
Qualitative
Content analysis
51.
Yaari et al.
(2019)
Qualitative
Case study
52.
Carvalho et al.
(2023)
Qualitative
Case study
For businesses to compete successfully, leadership and organizational culture
are the two most important organizational components. The findings show
a significant association between them, and this relationship is further
strengthened by the coordination of these components (cultural type and
leadership style). Additionally, competitive intensity and ‘operational age
and scale’ can affect the strength and direction of the association.
The study provides a prescriptive roadmap to help an organization improve its
initial response and boost the effectiveness of its crisis management
activities. The principles of crisis response leadership provide businesses
with a uniform technique that enables them to match a specific crisis with
the appropriate crisis response by combining aspects of organizational
culture with leadership styles.
The findings showed that stronger institutional collectivism, future orientation,
and a human orientation affect OC as well as the level of performance of
organizations. Additionally, the study investigated lean practices relating to
people and relations, such as small group problem solving, training
employees to perform multiple tasks, supplier partnerships, customer
involvement, and continuous improvement.
Demographic factors, particularly gender, are likely to have an impact on the
employees’ preferences for organizational culture. Organizational culture
which integrates its employees’ individual and demographic traits may
result in high performance and promote job satisfaction.
The findings show that supportive and creative cultures have a moderating
effect on the effect of affective commitment on employees’ job satisfaction.
This study also demonstrates that bureaucratic culture does not significantly
moderate the association between organizational commitment and job
satisfaction.
The human element is a crucial component of any organization since it
actively contributes to the accomplishment of its objectives. A supportive
organizational culture is therefore required to generate excitement about
achieving organizational performance. However, developing a positive
organizational culture is not simple activity and requires a lot of effort.
The majority of the cultural elements mentioned in the case studies that
approved with survey-based models mainly emphasized on safety culture
and ethical culture.
The organization’s vision, interorganizational relationships, and characteristics of
a learning organization are among the parameters that support an OC that
were explicitly discussed in the article.
The study investigates the connection between Operational Excellence (OpEx)
and Organizational Agility in volatile business landscapes. Through a
theoretical framework and ten industrial case studies, it underscores the
significance of OpEx enablers and cultural orientation in fostering
Organizational Agility. The findings stress the need to uphold operational
performance amidst change and acknowledge contextual influences.
Additionally, it offers insights into Quality management in technical sectors,
linking Organizational Agility and cultural paradigms.
44.
Source: Compiled by authors, 2023.