Careers in a global context

11 Careers in a Global Context Jean-Luc Cerdin and Allan Bird CONTENTS Careers in National Comparative Contexts ...................................................................................208 Meaning of Career across Cultures ....................................................................................208 Career Success across Cultures ..........................................................................................209 Models of Career Potential across Cultures .......................................................................209 Career-Related Concepts across Cultures...................................................................................... 210 Career Support .................................................................................................................... 210 Career Stages and Plateau .................................................................................................. 213 Expatriate Career Experience ........................................................................................................ 213 Motivation to Have an Expatriate Experience .................................................................... 213 Expatriate Career Success .................................................................................................. 214 Dificulties Associated with the Expatriate Career Experience ......................................... 215 International and Boundaryless Careers........................................................................................ 216 International Careers as Boundaryless Careers ................................................................. 216 International Intelligent Career .......................................................................................... 217 Knowing How ........................................................................................................... 217 Knowing Whom ........................................................................................................ 217 Knowing Why ........................................................................................................... 218 International Careers as Repositories of Knowledge ......................................................... 218 Conclusion...................................................................................................................................... 222 References ...................................................................................................................................... 223 In this chapter we examine careers in a global context. The ield of international human resource management (IHRM) may be divided into two main research streams: (a) the comparison of national cultural variation in HR practices and/or the comparison of national cultural variation in people’s attitudes and behaviors; and (b) the study of international mobility and expatriation. The concept of career—from both an organizational and individual perspective—is a central issue in human resource management and in IHRM. This chapter on careers in a global context addresses both of these research streams. The study of careers encompasses both the viewpoint of organizations and the viewpoint of individuals. Both individual and organizational perspectives vary across nationalities and ethnicity with regard to the way career practices are addressed and implemented. There are also differences in the way that researchers have studied the concept. Brewster (1999) termed the two paradigms stemming from these differences the universalist paradigm and the contextual paradigm. The universalist approach gives rise to the notion of a “best way” and encourages a search for best practices, whereas the contextual paradigm focuses on unique features of institutional environment, including the legal and cultural environments, which give rise to distinctive, environment-speciic practices. Another debate that has invigorated career study in a global context centers on the opposition between traditional and boundaryless career conceptions. 207 208 Handbook of Research in International Human Resources We will examine careers in a global context with regard to these several paradigms. Nevertheless, we will adopt the paradigm of boundaryless career, particularly when we bring expatriates into focus. Expatriation amounts to crossing geographical boundaries and, quite often, crossing other types of boundaries, such as organizational or occupational ones as well. We begin this chapter with a consideration of career in national comparative contexts. In a second section, we shift our focus to career experiences that take individuals out of their own cultural context and place them in another country. The expatriate experience historically was a one-time event in an individual career. It has been largely studied as such and there is an extensive body of research examining the expatriate experience. There have always been a small number of individuals who have pursued a large portion of their careers in an international arena. Until recently, the careers of these people had not been well studied, and often they have been lumped into the expatriate research. With the rise of globalization, however, there has been a signiicant increase in the number of individuals seeking international careers. The emergence of this cadre coincides with the development of the boundaryless career concept. In the third section of this chapter, we focus on international career and its relationship to the concept of boundarylessness. We conclude this chapter by summarizing implications for future research. CAREERS IN NATIONAL COMPARATIVE CONTEXTS Within the national comparison stream of research, the concept of career and other constructs related to career may be examined in terms of differences in cultural contexts. In this section we will consider two topics. First, we will explore the meaning of careers, including notions of career success and potential. Second, we will examine concepts related to career processes and events. MEANING OF CAREER ACROSS CULTURES Each cultural context may have an impact on how people deine career, and particularly how they deine career success and career potential. In this section, we will try to shed light on three related questions: (a) What does “career” mean across cultures? (b) What does “to succeed in one’s career” mean across cultures? (c) How is career potential identiied and developed across cultures? Many disciplines, for example, sociology, psychology, anthropology, and so forth, have developed their own deinitions of career (Arthur, Hall, & Lawrence, 1989). For example, in economics a career is deined as a “response to market forces,” whereas in social psychology it is deined as an “individually mediated response to outside role messages” and in political science it is “the enactment of self interest” (Arthur et al., 1989, p. 10). Nevertheless, a common thread can be found running through the many deinitions if we view a career as entailing “an evolving sequence of work experiences over time.” That said, the very deinition of a career might also vary across countries and cultures. Granrose (1997) provides a clear demonstration of the range of variability possible, even within a single geographic region, in her review of career conceptions across a number of Asian counties. She notes that many Hong Kong Chinese have quite vague notions of what constitutes a career and perceive themselves as having little chance of career development, whereas their Taiwanese counterparts see more opportunities, and view their own lack of ambition as the key barrier to advancement. In a similar vein, Taiwanese Chinese managers are more likely to see and pursue career opportunities beyond the boundary of a single irm than are Japanese managers. At the same time, there may also be signiicant areas of overlap regarding career conceptions and behaviors from one region of the world to the next. Lin (1995), for example, inds a high degree of similarity in the career goals and tactics of Asian (Japanese, Hong Kong Chinese, Taiwan Chinese, and Singaporean) and U.S. managers. In the 1990s a new school of researchers took aim at the traditional conception of careers, arguing that changes in the nature of the work environment and the nature of individuals’ relations to their employers had opened the door to “boundaryless careers” (e.g., Arthur & Rousseau, Careers in a Global Context 209 1996; Bird, 1994; DeFillippi & Arthur, 1994). Such careers are characterized by: awareness of individuals’ personal career motivations and the way in which those motivations shape career choices; individuals’ acceptance of personal responsibility for career development and direction; variation in individual capabilities, which allow for pursuit of opportunities outside the bounds of a single organization; and individuals viewing the individual-organizational relationship in more calculative, contractual terms (DeFillippi & Arthur, 1994). The concept of boundaryless careers may not apply in all national cultures. In some cultures, the traditional model may be prevalent, raising a potentially interesting line of research regarding why some cultures are more likely to favor boundaryless careers than others. Given its increasing inluence in careers research, we will pursue a fuller discussion of the boundaryless career perspective later in the chapter. CAREER SUCCESS ACROSS CULTURES Beyond the deinition of career, the meaning of a successful career may also vary across cultures. Wayne, Liden, Kraimer, and Graf (1999) point out that career success may be deined both objectively and subjectively. For these authors, objective success encompasses observable achievements such as salary increase or promotion rate, and subjective success is measured by the individual’s satisfaction regarding his or her career, consisting of salary evolution, promotions, and professional development. Still, across disciplines and across cultures there is little, if any, agreement on what the essential substance of a career or career success should be. Still, in each of these contexts, differences in sequence, length, duration, and type of work experiences are commonly viewed as important dependent and independent variables in studying careers. These outward manifestations, or “external careers,” stand in contrast to varying perceptions of “internal careers,” that is, the inlows, outlows, and transformations of the individual that result from sequences of work experiences. Some cultural contexts may lead people to deine their career success in objective terms whereas other cultures may lead them to place more emphasis on subjective terms. MODELS OF CAREER POTENTIAL ACROSS CULTURES While it may be possible to identify distinctive conceptions and models of careers and career processes across many countries and cultures, it is also the case, and more useful for purposes of research and conceptualization, that these varying perspectives can be grouped into several overarching categories. More speciically, four models have been proposed by which to categorize processes of identifying and developing career potentials (Evans, Lank, & Farquhar, 1989; Evans, Pucik, & Barsoux, 2002). These four career models—the Japanese model, the Latin model, the Germanic model, and the multinational corporation model—may serve as the basis for understanding how careers may be structured in different contexts. The very meaning of what is a career in terms of advancement in a given structure varies from context to context. The Japanese model, or “elite cohort approach,” depicts a career structure in which the identiication of potential occurs at the time of initial recruitment followed by a long trial period of 7 to 8 years. Only the winners in this time-constrained tournament are given challenging responsibilities at each level of advancement within the organization. The Latin model, or “elite political approach,” of which France is a typical example, is an elitist and political process in which top leaders are selected, mainly from the “Grandes Ecoles.” The elite move on a path of cross-functional challenges and engage in a political tournament in which visible achievement and coalitional maneuvering play a central role. The Germanic model places a premium on functional expertise. Apprenticeships constitute trial periods, in order to identify individuals with potential who will climb up the functional ladder. The multinational corporation model is not based on elite recruitment in identifying potential, but rather on decentralized recruitment at the local subsidiary level. Local subsidiaries recruit not just for jobs but also for potential. The subsequent development of potential within the organization 210 Handbook of Research in International Human Resources is managed at the corporate level with no preference given to any one nationality. Those with greater potential for advancing in the ranks are identiied, after 5 to 8 years of functional experience in the local subsidiary. The irst three models, though they have distinctive strengths, have come increasingly under pressure from progressive globalization (Evans et al., 2002). Their contextual approach may no longer it an increasingly international labor market. For instance, given the emphasis on status and graduation from the “Grandes Ecoles,” French organizations struggle with providing access to higher levels of management for non-French individuals, who have not passed through the French institutional education system. In a related vein, and viewed from an individual perspective, it can be dificult for French managers to market their elite educational qualiications on the worldwide labor market. By contrast, the fourth model its a more global approach because it is more universalistic than the other three. Although these models are helpful in categorizing and depicting different career paths according to varying cultural and institutional contexts, we can speculate as to whether they are still relevant and how they may yet evolve. It is important to note that these four models are structural, that is, careers are viewed as a “structural aspect of an organization” (Rosenbaum, 1993). In such a view, individuals’ careers are strongly determined by the structure of the organization they work for. In turn, organizational structures may be inluenced by the national culture in which they are located. The structural model deines the rules of the game that operate in a given context (Cerdin, 2004). When the context changes, such as when an individual relocates to another country, the rules of the game, such as valuing diplomas or professional experiences, also change. What may send a positive signal in one particular context (e.g. age, speciic degree, etc.) may not send any signals, or may send a negative signal, in another context. As organizations are becoming increasingly international in their operations, the complexity of the interaction of the different meanings of career, career success, and career potential becomes more ambiguous. One line of future research is to explore how multinational organizations resolve the multiple meanings in their career planning and processes. CAREER-RELATED CONCEPTS ACROSS CULTURES Just as with the meaning of career, other concepts related to careers may also be questioned taking into account the culture in which they are examined. For instance, what mentoring means in the context of a particular culture may differ from what it means in another cultural context (Granrose, 1997). Career stages may also follow different patterns depending on the cultural context. Another concept related to careers that requires more investigations in the global context of careers is that of career anchors and motivations. Future careers research should strive to understand the differences of meaning across cultures and also should address these differences when measuring such concepts. CAREER SUPPORT When their careers are at stake, individuals in different cultures may not resort to the same type of support. Individuals have around them multiple supports upon which they can rely for purposes of establishing, maintaining, or rescuing their careers. Cerdin (2000) has developed the concept of “360-degree support” (see Figure 11.1) by drawing an analogy to the 360-degree feedback approach used in performance appraisal settings. Individuals may not only rely on themselves in building their careers, but may also look to the support of others, including their supervisor, peers, mentor, network, and family members. The 360-degree support concept delineates the range of supports individuals may rely on during their career in order to advance and be successful, whatever their deinition of success is. Nevertheless, the type and extent of support may vary from one culture to another. Claiming that an employee is his or her own career support inds its place in the individualistic model of career (Rosenbaum, 1993). This model recognizes the individual as the main agent of his or 211 Careers in a Global Context Mentor Supervisor Peers Employee Subordinates Peers Network Family FIGURE 11.1 her career. In a culture high in individualism, people may be more prone to rely on their own resources, whereas in a culture characterized by collectivism, others’ support may be of paramount importance. The supervisor, because of hierarchical status, is both an evaluator and a developer of careers (Hill & Kamprath, 1995), but conlict can arise between these roles. Does the subordinate see the supervisor as an accelerator or as a threat to career advancement? Power distance is deined as “the degree to which members of an organization or society expect and agree that power should be stratiied and concentrated at higher levels of an organization or government” (House & Javidan, 2004, p. 12). In a culture high in power distance, subordinates are likely to see their supervisor more as an evaluator than a developer of careers. As a result, individuals are less likely to seek career support from their supervisor in a high-power-distance culture than in a culture in which hierarchical status is less important. Leader-member exchange theory (Liden & Graen, 1980) can be used to characterize the sponsor relationship between an immediate supervisor and subordinates. The theory distinguishes “in-group” employees from those of the “out-group.” For a subordinate, to belong to the “in-group,” that is, to have a privileged relationship with his or her supervisor, would lead to better career advancement than if he or she belonged to the “out-group,” where there would be only a formal relationship with the supervisor. Indeed, for “in-groups,” supervisors are more likely to appear as developers, whereas this role is negligible for those in the “out-group.” Supervisors’ criteria to decide who is part of the in-group or of the out-group may vary depending on national culture. 212 Handbook of Research in International Human Resources In the position of supervisor, an individual can gain support from subordinates for the development of one’s own career, particularly from those who are part of the “in-group.” Hence, subordinates, in return for help in the advancement of their own careers, may give the supervisor their loyalty. It is likely that they will strive to obtain the best results, which should help to advance their supervisor’s career. Subordinates in the “in-group” may also possess crucial information, which they may share with their supervisor. This logic of coalition may be more common in a culture low in power distance than in a culture high in this cultural dimension. Mentors are individuals with extensive knowledge and experience who provide support and help to other less experienced individuals—their protégés—in order to further their development and career (Kram, 1985). The two main functions clearly emphasized in the literature on mentoring relationships are the career support function and the psychosocial support function (Kram, 1985; Noe, 1988; Scandura, 1992). The irst function facilitates the protégé’s advancement within the organization. The second function contributes to the personal growth and professional development of the protégé. Nevertheless, these functions, based on Western ideas of what supportive behaviors mentors should engage in, may not be desirable and effective in all cultures (Feldman, Folks, & Turnley, 1999). Moreover, recent literature on mentoring relationships underscores possible dysfunctional mentor behaviors, such as sabotage and manipulation (Eby, Butts, Lockwood, & Simon, 2004; Simon & Eby, 2003; Scandura, 1998). Again, some cultures may allow more dysfunctional mentoring relationships than others. Take nepotism, for example, which is more acceptable in some cultures than others. Some cultures may deem it acceptable to extend nepotistic favors in greater or lesser degree as well as to closer or more extended relations. Individuals may also obtain career support through networking. Luthans, Hodgetts, and Rosenkrantz (1988), in their study of 450 American managers, found that those managers who had the greatest career success, deined by the number of promotions, spent more time on networking and building relationships than their less successful counterparts. These results demonstrate that social and political abilities play a major role in career advancement in the United States. Researchers need to explore whether networking plays a similarly prominent role in the success of careers in non-U.S. contexts. They also need to explore the extent to which network support is available in other countries or cultural contexts. It should also be noted that men and women appear to use their networks in different ways. Kanter (1977) calls the promotion decision system, which is regularly favored by men and which is particularly unfavorable to women, a “homosocial reproduction system.” Is the glass ceiling, the invisible barrier that separates women from top management positions, a universal phenomenon? In cultures high on gender egalitarianism—the degree to which a society minimizes role differences while promoting gender equality (House & Javidan, 2004)—we would anticipate that a glass ceiling is less likely to occur than in cultures low on this cultural dimension. For example, Corsun and Costen (2001) explain the persistence of this situation in the United States as the result of history, the distribution of capital among individuals, the fact that those who hold power do what is necessary to maintain it, and as the result of the majority of those in power being White males. Finally, individuals may ind career support from their families. For instance, in the United States family structure has been found to have a signiicant impact on career success (Pfeffer & Ross, 1982; Tharenou, 1999). In a similar vein, the theory that proclaims wife-as-resource sheds light on the link between family structure (e.g., whether individuals are married or not and when married, whether couples are dual- or single-earners) and career advancement (Pfeffer & Ross, 1982). According to this theory, married men have more resources to invest in their careers than single men. The additional resources come from the support provided by the spouse, and are all the more inluential if the spouse does not work. Husbands therefore have more time to put into their work, which leads to more successful careers. When both spouses work, husbands do not provide their wives with as much support as wives provide their husbands. Because family structures vary across cultures, further research is needed to understand how these differences may affect careers. 213 Careers in a Global Context CAREER STAGES AND PLATEAUS Career stages represent another career-related issue that likely differs between countries. Contrasting career experiences in Japan and the United States, Baba and associates noted that Japanese careers possessed more clearly identiiable stages and distinctive retirement points than their American counterparts (Baba, Granrose, & Bird, 1996). In a similar vein, Bird (1988) found that upperechelon managers in the United States, on average, attained their positions at a younger age and experienced shorter tenures than did their Japanese equivalents. Differences in structural models may explain these results, as would be indicated by the Japanese model mentioned earlier. One concept that links to age is that of the career plateau. The concept of career plateaus, including structural, content, and salary plateaus, needs to be examined across cultures. Structural plateaus relect the point at which the likelihood of additional hierarchical promotion is very low (Ference, Stoner, & Warren, 1977). Veiga (1981) includes lateral movements in one’s career as also being characteristic of structural plateaus. Individuals experience content plateau when they do a job that is no longer challenging and that they know too well (Tremblay, Roger, & Toulouse, 1995), and salary plateaus occur when the likelihood of a signiicant increase is very low. Both objective plateaus, for example, the materialization of organization policies such as an average of three years before getting a promotion, and subjective plateaus, for example, the perception of individuals feeling they are stuck in their careers, need to be compared across cultures. For instance, individuals in cultures high on performance orientation, in which the organization or society encourages and rewards group members for performance improvement and excellence (House & Javidan, 2004), would be expected to suffer more from a career plateau than in a culture low on this dimension. National comparative studies of career may be useful in providing different perspectives on the way a career may be understood. It is clear that there is an important and distinctive difference in how careers are perceived and structured across cultures. As irms compete in the international arena, they must come to terms with these differences. At the same time, companies must also grapple with issues related to sending people to work in other countries. In the next section we take up the issue of expatriate career experience. EXPATRIATE CAREER EXPERIENCE Until very recently, few individuals pursued careers exclusively in the international arena. Far more common was the expatriate experience, which often consisted of a 3- to 5-year assignment outside one’s own country after which the individual would return home and not likely work overseas again. In this section, we will discuss the expatriate career experience, viewing it from the vantage point of an individual who follows this traditional expatriate career path. We will consider the motivation to accept such assignments, notions of success, and many of the dificulties associated with the expatriate experience. As we consider expatriate career experiences, we will conceptualize a career in terms of its knowledge component, that is, a career is not an evolving sequence of work experiences over time, but the knowledge acquired and lost through those experiences. In short, careers can be understood as repositories of knowledge. Conceptualizing careers as repositories of knowledge redirects attention away from much of the extant research on expatriates, which has tended to focus overwhelmingly on adjustment, thereby ignoring a host of other career issues. MOTIVATION TO HAVE AN EXPATRIATE EXPERIENCE From the inception of research on expatriates, interest in the motivations of people who go abroad has been a central feature. The general argument is that the nature of an overseas assignment is illed with challenge and discretion, and the main reason for expatriates to accept foreign assignment is their internal motivation (Stahl, Miller, & Tung, 2002; Stahl & Cerdin, 2004). Osland (1995) found that the most successful expatriates felt a sense of calling. Certainly, employees with strong 214 Handbook of Research in International Human Resources internal motivation will demonstrate a high concern for the nature of their jobs. This motivation may also exhibit itself prior to employment in an organization. Inkson, Arthur, Pringle, and Barry (1997) note that it is common for many New Zealanders to pursue international experiences as part of their college or immediate post-collegiate lives. These individuals seek out international experiences prior to entering the workforce. Though not discussed at length, the indings of Inkson and associates raise the question of whether some cultures may encourage international experiences, thereby fostering internal motivations for accepting international assignments among people reared in those cultures. The notion of career anchors is useful to examine the motivation to have an expatriate experience. Schein (1978) deines ive main career anchors that characterize what people consider fundamental in their career choices. The ive career anchors are technical-functional competence, managerial competence, security and stability, creativity, and autonomy. Individuals with the technical-functional competence anchor are interested in the technical dimension of their work, whereas individuals with the managerial competence anchor view specialization as a trap. They are interested in management per se. Individuals with the security and stability anchor want to feel safe and secure in their career. They favor predictability. Individuals with the creativity anchor are rather entrepreneurial in their attitude. They need to create something that is entirely their own. Individuals with the autonomy anchor want to be their own boss and work at their own pace. Subsequent research by Schein led to the derivation of three additional career anchors. They are service/dedication to a cause, pure challenge, and lifestyle (Schein, 1990). Individuals with a service/dedication anchor want to improve the world, particularly by helping others. Individuals anchored in pure challenge look forward to overcoming impossible obstacles and solving unsolvable problems. People with lifestyle anchors strive to integrate their career with their total lifestyle. It is likely that some of the anchors are more likely to favor expatriation than others. Individuals with security or quality of life anchors are not favorably predisposed to geographical mobility (Schein, 1990). These anchors tend to inhibit decisions to pursue an expatriate assignment. Other anchors seem more favorable to expatriation. For instance, people anchored in autonomy are likely to be attracted to the opportunities inherent in expatriate experience, as expatriation provides many occasions for greater autonomy (Dunbar, 1992). Following this line of argument, it is reasonable to propose that each career anchor, with the exception of the stability anchor, will probably lead to different types of international careers. For example, people anchored in service/dedication to a cause are probably more likely to be drawn to international careers involving humanitarian work assignments as is found in organizations such as Doctors Without Borders or the Peace Corps. Another reason individuals may pursue an expatriation experience may be due to their career dissatisfaction. Career plateau is also a useful concept in explaining international adjustment. Borg (1988) argued that motivation to accept an expatriate assignment based simply on attempting to escape such plateaus would negatively inluence the degree to which such individuals would ultimately adjust to their new work environment. Career plateaus are still common in organizational structures in which employees are guaranteed employment for life or in which the lexibility of the labor market is low. In such organizations with overseas subsidiaries, some employees may volunteer for expatriate experience, not for the position or the experience itself, but because they may perceive this move as the only way to escape from a career plateau. Despite long interest and more recent explorations of this area, the motivation to go abroad and the processes surrounding the decision to go abroad remain understudied and not well understood. The rise of the boundaryless career perspective, with its focus on self-management of career, may provide suficient incentive for future researchers to explore this area in greater depth. EXPATRIATE CAREER SUCCESS How should we measure the success of an expatriation in career terms? Based on career theory, psychological contract theory, and agency theory, Yan, Zhu, and Hall (2002) suggest taking into 215 Careers in a Global Context Benefits Individual Expatriation (shorter-term) Organizational Task performance Skill building, learning, and growth Job satisfaction Accomplishment of organizational tasks Achievement of key organizational objectives Continual development Attractive future assignments Promotion Enlargement of responsibility Retention of repatriated employee Utilization of new expertise Transfer of expertise Assignment Stage Repatriation (longer-term) FIGURE 11.2 account beneits both for the organization and for the individual, as well as considering the assignment stage of the expatriation in a short-term perspective, and the repatriation stage in a long-term perspective (see Figure 11.2). For individuals, success criteria include skill-building, learning and growth, job satisfaction during expatriation, continual development, and the prospect of attractive future assignments and career advancement upon and during the repatriation phase. In the integrative approach proffered by Yan et al. (2002), agency theory (Smith, 1937) focuses attention on the tendency of economic agents to act in opportunistic fashion. In other words, the individual employee as “agent,” and the organization as “principal,” may have disparate interests. Yan et al. (2002) note that both the employee and the organization engage in opportunistic actions and, concomitantly, deine the success of an expatriate assignment very differently. Researchers focusing on the success of expatriation should distinguish clearly between organization and individual success, as what might be viewed by the organization as successful may not be a good outcome for the individual and vice versa (Lazarova & Cerdin, 2007). DIFFICULTIES ASSOCIATED WITH THE EXPATRIATE CAREER EXPERIENCE Research on repatriation has examined both individuals’ career dificulties and the organization practices designed to support expatriates upon return. Repatriation is related to numerous frustrations from a personal and professional standpoint. From a personal standpoint, repatriation encompasses loss of social status and lifestyle changes that are stressor agents for repatriates (e.g, Black & Gregersen, 1991). From a professional standpoint, repatriation is frequently depicted as a “career disaster” (Baruch & Altman, 2002). High turnover rates upon repatriation are neither a positive outcome for the organization nor the individual. Individuals may be reluctant to accept an international assignment when they cannot see any positive connections between the international experience and career advancement (Tung, 1998). Caligiuri and Lazarova (2001) suggest that career planning sessions before repatriation and highly visible indications the company values the international experience are crucial to attracting individuals to expatriate assignments and ensuring career success upon repatriation. Career anchors should also be considered in relation to international adjustment, as positive adjustment contributes to success in a global career. Studying the link between expatriates’ decisions to go abroad and their subsequent international adjustment, Cerdin (2002) found that French expatriates anchored in stability were less adjusted to their work than those not having this career anchor. 216 Handbook of Research in International Human Resources Much of the extant research on the expatriate experience has tended to focus overwhelmingly on adjustment, thereby ignoring a host of career issues. In their review of expatriate career research, Stephens, Bird, and Mendenhall (2002) proposed a knowledge perspective as a way of addressing many of those neglected issues. Their proposal is consistent with that of the boundaryless career perspective and the emergence of the international career. This is the subject of our next section. INTERNATIONAL AND BOUNDARYLESS CAREERS In this third section, we will start by deining international careers as boundaryless careers. This approach will lead to an examination of the concept of international intelligent career. Both boundaryless careers and intelligent careers focus on the knowledge content of careers. Finally, in order to specify the processes whereby international career experiences contribute to knowledge creation or accumulation, we will examine the international career as a repository of knowledge. Before moving on to a consideration of global careers, it is useful to make the distinction between the expatriate career experience and a global career. Taking on an international assignment, either as an organization-initiated expatriate, or as a self-initiated expatriate, may impact an individual’s career in different ways (Inkson et al., 1997). We suggest that international experience is at the core of this distinction, with the expatriate experience representing a one-time event and the global career relecting a commitment to work in a highly distinctive environment. For instance, the frequency (how often), the length (how long), and the breadth (extent of interaction with other cultures) might be higher for a global manager than for an expatriate. Global managers may be constantly experiencing an international context, interacting and working with individuals from various cultures, even within their own culture. By contrast, expatriates’ careers always involve physical transfers from one country to another. Some expatriates may make the most of the international experience, whereas others may not adjust to their environment and may interact mainly with people from their own culture. At times, global managers can experience expatriation or other kinds of international mobility. Their mobility may be, as well, more psychological than physical, that is, requiring them to adopt a global mindset that is sensitive to and considers multiple contexts, cultures, and contingencies. In this regard, there is a clear need for further research on the relationship between career and international experience. It should be noted that research on crosscultural adjustment also explores this relationship, including both work and nonwork experience (e.g. Takeuchi, Tesluk, Yun, & Lepak, 2005). INTERNATIONAL CAREERS AS BOUNDARYLESS CAREERS In the early 1990s two research streams developed simultaneously. The notion of a boundaryless career emerged in response to a growing realization that, across a wide range of industries, individuals were consciously identifying their own career-related drives and motivations, acting to obtain portable competencies and working through social networks to pursue opportunities outside the structure of single organizations (Arthur & Rousseau, 1996). In a parallel and related stream, DeFillippi and Arthur (1994) proposed the concept of an intelligent career, that is, careers driven by individual understanding and awareness of the knowledge content of a career. Both of these perspectives are couched within a broader framework that might best be characterized as the “resource-based view of the career.” First leshed out by Kanter (1989), the primary thrust of the resourced-based view of the career is that careers can be understood in terms of the resources that accrete to them over time. Because research in this area has been couched primarily in terms of boundarylessness, we invoke that characterization to subsume work on intelligent careers and a resource-based view of careers. The characteristics of a boundaryless career are: 1. Individuals are aware of their personal career motivations and the way in which those motivations shape their career choices. Careers in a Global Context 217 2. Individuals accept some measure of personal responsibility for career development and direction. 3. Individuals possess, in varying degrees, capabilities—abilities, skills, and knowledge— which allow them to pursue opportunities outside the bounds of a single organization. 4. As a consequence, individuals come to view the individual-organizational relationship in more calculative, contractual terms, thereby reducing the sway of the psychological contract between the two (DeFillippi & Arthur, 1994). Recent work applying the concept of boundarylessness to global careers (Suutari & Mäkelä, 2005; Lazarova & Cerdin, in press; Stahl, Chua, Caligiuri, Cerdin, Miller, & Taniguchi, 2005; Stahl et al., 2002) has focused particular attention on the impact of substantial shifts in each of these areas. U.S. managers are coming to view boundarylessness as essential to their career advancement, that is, they can ind career success either within their current organization or within other organizations (Stahl et al., 2002). Recent empirical studies based on European samples, such as Finnish, German, or French managers, reach conclusions very similar to the indings of Stahl and his associates (e.g., Suutari & Brewster, 2001; Stahl & Cerdin, 2004). Researchers should investigate further the perceived implications of the international assignment within the framework of the boundaryless career. This research should gain in theoretical depth by integrating knowledge development by expatriates and the concept of the international intelligent career. INTERNATIONAL INTELLIGENT CAREER The boundaryless career perspective, and the related consideration of intelligent careers, draws attention to the resources that accrue to individuals within their careers. These resources, as a whole, have come to be known as career capital (Suutari & Mäkelä, 2005). Career capital, in turn, has been broken down into two types—social capital and intellectual capital—which are embodied in three categories of career-related knowledge, namely, knowing how, knowing whom, and knowing why. We consider these three types of knowing within the context of global careers. Knowing How International assignments are viewed as an effective means of developing new capabilities or enhancing existing ones (Pucik, 1992; Derr, 1993; Roberts, Kossek, & Ozeki, 1998; Seibert, Hall, & Kram, 1995; Solomon, 1995; Suutari, 2003). Capability enhancement may include such things as developing an understanding of worldwide operations and capabilities (Carpenter, Sanders, & Gregersen, 2000); a range of competencies required for effectiveness in a global environment (Adler, 1981; Antal, 2000; Caligiuri & Di Santo, 2001). Knowing how constitutes a form of intellectual capital (Wiig, 2004). It is important to note that knowing how capital may also dissipate as a consequence of international assignments, with some skills withering as a consequence of lack of use while on assignment or inability to use acquired skills after assignment (Stroh, Gregersen, & Black, 2000). Knowing Whom The notion of knowing whom connects directly to the literature on social capital, that is, assets embedded in and available through a network of relationships (Nahapiet & Ghoshal, 1998). The concept of social capital is not unique to research on careers (Adler & Kwon, 2002; Burt, 1997). Two distinguishing characteristics of the global context are that of interdependence and multiple stakeholders (Lane, Maznevski, Mendenhall, & McNett, 2004). Managers with global careers are singularly positioned to span boundaries within and without the organization (Kostova & Roth, 2003), thereby performing an important bridging function (Burt, 1997). In this regard, Antal’s (2000) inding that Germans signiicantly expanded their network of relevant contacts, both in the host country and with senior managers back at headquarters, is noteworthy. In a similar vein, 218 Handbook of Research in International Human Resources Mäkelä (in press) contrasted the larger volume of social capital possessed by expatriate managers with that of their purely domestic counterparts. This boundary-spanning ability in social networks has in previous research shown to lead to both information beneits and career opportunities (e.g., Burt, 1997; Granovetter, 1973). The social capital embodied in knowing whom confers several beneits, among them access to more and varied information (Burt, 1997); earlier access to information (Burt, 1997); a better reputation (Burt, 1997; Kanter, 1977, 1989); quicker and more effective information search (Borgatti & Cross, 2003); and improved career outcomes, such as job acquisition (e.g., Granovetter, 1973; Boxman, De Graaf, & Flap, 1991) and job promotion (Kim, 2002). Knowing Why The intelligent career perspective incorporates a subjective career perspective (Stephens, 1994), what Suutari and Taka (2004) refer to as an “internal” career. An internal career is deined as an individual’s perception of meaning within the career and about the relation of career to larger ideas about what is valued in work and life (Schein & van Maanen, 1977). Knowing why refers to individuals’ awareness of what their values, interests, desires, and motivations are relative to a career. As Osland (1995) demonstrated, international assignments and global careers have profoundly transformative potential in terms of knowing why impact. More recently, Stahl et al. (2002) addressed not only the transformative aspects of international assignments, but also how subsequent assignments may constrain exploration of new-found motivations and interests. International assignments have been found to moderate individuals’ perception of personal identity (Kohonen, 2005), motivation, and potential, as well as their expectations about what their careers should entail in terms of personal growth and development, particularly at the point of repatriation or immediately thereafter (Stroh, Gregersen, & Black, 1998; Welch, 1998; Suutari & Brewster, 2001). Moreover, numerous authors have drawn attention to the high turnover rates resulting from unmet expectations upon return from an international assignment (Black & Gregersen, 1999; Derr & Oddou, 1991; Suutari & Brewster, 2001). Consequently, it is not surprising to ind that career patterns for international managers are moving in the direction of “boundaryless” careers (Stahl & Cerdin, 2004; Tung, 1998). Motivations for accepting an international assignment are varied, and include pursuit of inancial beneits (Miller & Cheng, 1978), personal interest in international experience (Inkson et al., 1997), a search for new experiences and learning possibilities (Ensher & Vance, 2001), and career advancement (Tung, 1998; Stahl et al., 2002). The data on motivations for pursuing a global career are relatively scarce, though interest in this area is clearly rising. Suutari (2003) reported that individuals pursuing global careers acknowledge that they choose to work in a context that, from a career standpoint, is both challenging and risky. Nevertheless, these managers appeared to be strongly committed to their global careers. For instance, Suutari & Taka (2004) found that the most typical career anchors of individuals with global careers were managerial competence and pure challenge. Moreover, Suutari and Taka introduced a new career anchor, internationalism, in which individuals are particularly interested in new experience through getting to know unfamiliar countries and cultures. Persons choosing this anchor prefer to develop their competencies in international environments and primarily like to work internationally. They perceive the international experience as more challenging and developmental than a domestic work experience. The clear majority of Finnish global leaders studied by Suutari & Taka (2004) ranked this anchor as their major anchor or among their most important anchors. Managers choosing this anchor were committed to an international career and perceived international experiences as the primary career driver. Further research is called for to determine whether this anchor is universal or simply relects a unique aspect of Finnish career factors. INTERNATIONAL CAREERS AS REPOSITORIES OF KNOWLEDGE Although notions of boundaryless careers and intelligent careers direct attention to the knowledge content of careers, they fail to specify the processes whereby career experiences generate 219 Careers in a Global Context or accumulate knowledge. The “careers as repositories of knowledge” perspective, irst proposed by Bird (1994), focuses attention on the relationship between knowledge creation and career experiences. Bird also sought a means of understanding careers in a boundaryless context through an attempt to irmly ground careers research in the emerging stream of knowledge work and knowledge management. Although much of the early focus was on knowledge workers, for example, on professional careers in engineering, medicine, science, etc., more recently Wiig (2004) has noted that employees and work at every level and in any occupation can be distinguished by the amount of knowledge that is required. One of Bird’s (1994) central points was that any relevant perspective on careers cannot be disentangled from the fact that knowledge is created from individual experience (Nonaka, 1991a) and that organizations are knowledge creators (Argote & Ingram, 2000; Inkpen & Dinur, 1998) and rely on individuals’ experiences in building their knowledge bases (Nurasimha, 2000). The knowledge repository perspective posits that careers can be meaningfully understood in terms of the knowledge that is acquired through work experiences. In essence, if careers are the evolving sequence of work experiences over time, then the substance of a career is the knowledge that is acquired as a result of those experiences. Objective measures such as positions held, tenure, and so forth are not inconsequential, but are only outward markers of what knowledge may have been obtained. In that regard, similar experiences may yield signiicantly different knowledge outcomes. Similarly, subjective measures, as that term is understood in careers research (Stephens, 1994), focus on how people make sense of their careers, but fail to objectively assess how much they may have learned, that is, the type and amount of knowledge they have acquired or lost. Career experiences are valuable to the extent that they lead to knowledge creation. The knowledge creation process occurs through interaction between tacit and explicit knowledge types (Nonaka, 1991b). Nonaka identiies four types of knowledge creation modes that are enacted through the various interactions of tacit and explicit knowledge. These four categories and the interaction among them are presented in Figure 11.3. The sequencing of knowledge creation modes may be thought of as deining a career path. Different experiences lead to shifts from one mode to another. Nonaka (1994) uses project team experiences as a basis for illustrating the spiral. Socialization begins when individuals join a project team. Rounds of dialogue and discussion among team members trigger the shift to an articulation mode. Concepts generated by the team are pieced together or joined with existing information and there is another modal shift to the combination mode. Experimentation with various new combinations transitions knowledge creation into the internalization mode, as members of the team engage in “learning by doing.” As the sequence of a person’s work experiences progresses iteratively the store of knowledge grows. A career, then, can be understood as the path of an individual’s work experiences through the various knowledge creation modes, and can be visualized as an outwardly expanding spiral. Tacit Tacit Socialization Articulation Explicit Tacit Internalization Combination Explicit Explicit FIGURE 11.3 Tacit Explicit 220 Handbook of Research in International Human Resources Knowing How Knowing What Time Knowing Why Knowing Who he size and shape of the cone indicate the amount and type of knowledge retained. FIGURE 11.4 This leaves open the question as to what types of knowledge are created. Kidd and Teramoto (1995) propose a four-class taxonomy of “knowings” that delineates the knowledge content of a career. Know who refers to a person’s social capital, that is, the actual and potential resources embedded within, available through, and derived from the network of relationships an individual possesses. Know how relates to a person’s set of skills and knowledge about how to accomplish tasks or how to do work. Know what relates to the nature and extent of a person’s understanding about speciic projects, products, services, or organizational arrangements. Know why relates to the nature and extent of a person’s identiication with the irm’s culture and strategy. Knowing why gives meaning and purpose to individual action in an organizational context. For example, knowing why the irm chose to set up an overseas operation in Lithuania rather than Estonia can provide direction to subsequent managerial actions. The value, in terms of relevance and utility, as well as the volume of each type of knowing, may shift through time. The term “repository” conveys the acceptance that speciic types of knowledge may be acquired, lost, and recovered over the course of a career (Bird, 2001). Figure 11.4 presents a graphic depiction of an idealized career developing over time in terms of the four types of knowing. The repository perspective seems particularly well suited for analyzing international careers given that a recurring theme of research on international careers has been the dramatic impact that the wealth of new experiences, both work and nonwork, has on people’s understanding. In their discussion of the development of global leaders, Osland, Bird, Osland, and Mendenhall (2006) note three critical components of transformational experience: novelty, complexity, and intensity. All three tend to be found in larger measure in international assignments as opposed to purely  The typology proposed by Kidd and Teramoto (1995) overlaps to some extent the typology proposed by DeFillippi and Arthur (1994). There are, however, several important distinctions. First, the Kidd and Teramoto typology is focused on types of knowledge acquired through career experiences as opposed to DeFillippi and Arthur’s focus on knowledge types to deine how individuals view their careers. In doing so, the latter incorporate subjective considerations that are missing from the former. Additionally, Kidd and Teramoto incorporate a fourth type—know what—which addresses the factual/informational knowledge dimension of a career. Careers in a Global Context 221 domestic ones. A consequence of these novel, complex, and intense experiences is that the quality of experiences is richer and deeper, suggesting greater knowledge acquisition (Nonaka, 1994). Stephens et al. (2002) hypothesize that international job changes are likely to lead to extraordinary knowledge acquisition. Osland’s (1995) indings, based on extensive interviews with repatriates, lend support to this position. When understood within the context of knowledge creation, international careers possess unique properties. This section considers those distinctive properties and explores their implications for career theory and research. If international assignments (IAs) have the potential to lead to signiicant knowledge creation beneicial to the irm, then career scholars should seek to understand the factors and processes that affect knowledge creation, as these should also impact careers. Two factors seem relevant, duration and sequence. Nonaka (1991a) notes that the cyclical process of knowledge creation requires time to pass through the various phases; however, the duration of IAs tends to be arbitrarily established (Black, Gregersen, Mendenhall, & Stroh, 1999) with little regard for the impact on knowledge acquisition or dissemination. Moreover, cultural distance may impede progress through the learning cycle, leading to differences in knowledge creation and career experiences (Stephens et al., 2002). For example, a common language, and similar cultures and legal systems make it likely that a U.S. manager in Australia may be able to work through the knowledge creation cycle more quickly than a U.S. counterpart in China, where language, culture, and legal system differ signiicantly. These contextual differences create variations in the speed and extent to which managers may acquire the right sorts of experiences through which useful new knowledge can be created. Similarly, the method of knowledge creation, tacit or explicit, may be inluenced by whether a particular culture is characterized by high- or low-context communication preferences (Dulek & Fielden, 1991). Sequence is an important issue when considering the impact of international assignments on careers. Gunz’s work (1989) suggests that many large organizations carry out career planning to identify logical sequencing of positions and promotions for managerial personnel, but it is unlikely corporate career planning adequately addresses the knowledge creation component. Disruption in the knowledge creation process is also likely to occur when managers are brought back from international assignments without attention to impact on knowledge creation (Gupta & Govindarajan, 1991; Black, Gregersen, & Mendenhall, 1992; Stroh, 1995). When viewed from a repository of knowledge perspective, the role of mentoring in career development also takes on a different cast. One of the key factors enhancing knowledge acquisition is the development of “priming memory,” which Wiig (2004, p. 322) describes as “the major repository of context-dependent cues, and hence contributes heavily to our capability to perform and exercise our expertise as part of our daily work.” Priming memory, because its central function is to provide associative links to past experience and the current situation, is particularly important for understanding knowledge-centric career phenomena in a global setting because the context is complex and in lux (Lane et al., 2004). Given the vantage point of their more senior position and their more extensive experience, mentors are well positioned to hasten the acquisition of the associative links that comprise priming memory. The role and inluence of the mentoring relationship for international careers, particularly as viewed from a knowledge repositories perspective, identify an area where research is clearly needed. The view of a career as a repository of knowledge has important implications for how scholars address issues of career development activities when considering international job changers (e.g., selection, training, socialization, and mentoring). There is a clear need for additional theoretical work to identify the antecedents, processes, and outcomes of knowledge creation in international assignments and in the broader global context. Current and past research in related domains such as learning theory (Black, Mendenhall, & Oddou, 1991), information technology, and knowledge systems management (Wiig, 2004), to name a few, consider knowledge creation, but not speciically in terms of its effect on careers. 222 Handbook of Research in International Human Resources The sequencing of assignments in terms of extending knowledge creation, for example,when is knowledge creation best accomplished at various stages of the international career, pre-assignment, during assignment, and post assignment represents another area of fruitful investigation. Related to issues of sequencing are knowledge retention and loss. Consequently, future research should explore what factors affect knowledge retention and/or loss, that is, international assignments may not only generate knowledge acquisition, but also greater knowledge loss. Another line of inquiry should address issues of how cultural differences (especially behavioral and assumptive differences) may inluence the types of knowing that are developed. For example, might individuals from collectivist cultures (where attention to relationships is considered more important) be more likely to develop larger knowing who resources than individuals from individualistic cultures? Application of the boundaryless career concept raises several additional interesting questions with regard to career plateaus, tangents, and lost careers. For instance, how might different characteristics of international assignments affect the knowledge creation and transfer process (for example assignment length, hierarchical level of the assignee, job characteristics, experience of the expatriate) in ways that moderate the probability of career plateaus? Or, how might nonexpatriate international experiences in knowledge creation (for example, bringing foreign-country nationals to the home-country headquarters) inluence career tangents? Conversely, how might experiences with “lost careers,” that is, careers of expatriates who have “gone native,” be conceptualized from a knowledge standpoint? CONCLUSION Perhaps the most signiicant implication for future research has to do with redirecting the focus of expatriate literature from adjustment to career-centric issues. In the 15 years since Black et al. (1991) put their model of expatriate adjustment forward there has been signiicant progress in understanding what factors inluence adjustment and job performance. At the same time, the overwhelming focus on adjustment has stunted exploration of the larger set of career issues associated with international assignments. Feldman and Thomas (1992) laid out an agenda for future research directions more than 10 years ago, but few have taken up their call. The research that has appeared since then has been disjointed, moving in varying directions with little coherence and no overarching model around which the ield might rally and move forward. It may be that the boundaryless career perspective can provide the structure for future explorations. On the other hand, the comparative dearth of international career research may relect inattention by careers scholars speciically and management scholars more generally. With the advent of increasing research on knowledge management and knowledge organizations, it may be that the boundaryless career perspective also provides an important linking mechanism to those broader ields, thereby increasing the relevance of research on international careers. Signiicant further effort is called for in addressing the following aspects of international careers research. First, further construct development—what does “international career” mean?—may lead to the elaboration of the distinctive characteristics of the global context that set the international career apart from a purely domestic one. For example, Lane et al. (2004) posit that the key differentiating factors are multiplicity, interdependence, ambiguity, and lux. How do these factors inluence career-related phenomena? One line of reasoning is provided by Lichtenstein & Mendenhall (2002), who suggest that careers under such conditions may best be understood using concepts drawn from nonlinear dynamics. This line of inquiry deserves further attention. Identiication of different types of international assignments may also lead to interesting insights in the evolving nature of international careers. Some initial categorizations, for example, long-term expatriate (more than 3 years); regular expatriate (2 to 3 years); short-term expatriate (1 year or less); headquarters-based international assignees (managers based at headquarters but who spend much of their time on the road); and regionally based international assignees (managers based abroad at Careers in a Global Context 223 regional headquarters, but who spend much of their time outside of the regional ofice) point to the possibility of signiicant differences in career paths and wide variation in deining career success. Just as we have seen the emergence of different types of international assignments, it also seems likely that we will see an expanding variety of international career types. The old dichotomy between a domestic career and a career as a long-term expatriate is increasingly obsolete as companies have become global and concomitantly no longer impose national boundaries on stafing policies. Black et al. (1999) have previously identiied four types of international assignees based on their commitment to the parent and/or subsidiary organization. Their categorizations of “hired guns,” “gone natives,” “hearts at home,” and “dual citizens” contain within them the seeds of a rudimentary international careers typology. The increasing and rapidly evolving global labor and global job markets suggest the need for a much more ine-grained and sophisticated framing. Exploration of the motivations behind international careers represents yet another area worthy of examination. Previously, international careers tended to be driven by the organization. With the rise of boundaryless, person-driven careers, there is a need to better understand the motivations of individuals for an international career. Early research by Inkson et al. (1997) and Osland (1995) suggests that people who pursue international careers may have distinctive motivational proiles. 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