Annals of Tourism Research, Vol. 38, No. 4, pp. 1225–1253, 2011
0160-7383/$ - see front matter Ó 2011 Elsevier Ltd. All rights reserved.
Printed in Great Britain
www.elsevier.com/locate/atoures
doi:10.1016/j.annals.2011.07.008
CREATIVITY AND TOURISM
The State of the Art
Greg Richards
Tilburg University, The Netherlands
Abstract: The rapidly developing relationship between tourism and creativity, arguably heralds a ‘creative turn’ in tourism studies. Creativity has been employed to transform traditional
cultural tourism, shifting from tangible heritage towards more intangible culture and greater
involvement with the everyday life of the destination. The emergence of ‘creative tourism’
reflects the growing integration between tourism and different placemaking strategies,
including promotion of the creative industries, creative cities and the ‘creative class’. Creative
tourism is also arguably an escape route from the serial reproduction of mass cultural tourism, offering more flexible and authentic experiences which can be co-created between host
and tourist. However the gathering critique also highlights the potential dangers of creative
hype and commodification of everyday life. Keywords: creative tourism, creativity, cultural
tourism, creative industries, creative clusters. Ó 2011 Elsevier Ltd. All rights reserved.
INTRODUCTION
Creativity is ‘in’; it is not just ‘hot’, but also ’cool’. Creative cities, the
creative industries, creative districts, and creative individuals jostle for
the attention of policy-makers, the media and the ‘creative class’ in
general. People seem increasingly keen to develop their creative potential, by enhancing their productive or consumption skills, by following
courses or experiencing creativity on holiday. Creativity is arguably not
just an end in itself, but also a means to develop distinction, economic
spin-off and authenticity (Zukin, 2010).
Not surprisingly, tourism has also been caught up in this creative
maelstrom. In recent studies of urban economies, tourism is often
listed as one of the creative industries, and ‘creative tourism’ has been
taken up by many destinations around the globe. Creative tourism has
been posed as an extension of cultural tourism—at once an adjunct
and an antidote to mass forms of cultural tourism and the serial reproduction of culture (Richards & Wilson, 2006).
This review article attempts to analyze and explain the developing
relationship between tourism and creativity, specifically considering
Greg Richards is Professor of Leisure Studies at Tilburg University (PO Box 90153, 5000 LE
Tilburg, The Netherlands. Email <g.w.richards@uvt.nl>). His main research interests are
cultural tourism, creative tourism and cultural events. He is joint author of Eventful Cities:
Cultural Management and Urban Revitalisation (Elsevier, 2010, with Robert Palmer).
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the implications of the ‘creative turn’ in tourism and examining the
ways in which relationship has been approached in tourism studies
and more general social science literature. It deals with the drivers of
creativity in tourism both in terms of production and consumption,
evolving intervention strategies, the development of creative practices
in tourism and the rise of creative tourism as a distinct field of tourism
development. The gathering critique of creativity is also reviewed, and
the potential dangers of the creative colonization of everyday life are
outlined.
WHAT IS CREATIVITY?
One of the major problems with creativity is definition. Klausen
(2010) notes that ‘‘the standard definition of creativity is problematic
and maybe in an even worse state than is generally acknowledged by
creativity researchers themselves’’ (p. 347) and Scott (2010, pp. 155–
116) remarks ‘‘in view of its current vogue, the term calls urgently
for substantive clarification.’’ The lack of a single widely-accepted definition of creativity is arguably due to the wide range of views on function of creativity (Robinson, 2008). Taylor (1988) reviews the
multitude of definitions of creativity in the literature, and groups the
general scientific approaches into four main areas, which correspond
to the ‘4Ps’ of creativity (Rhodes, 1961):
The
The
The
The
creative
creative
creative
creative
person
process
product
environment (‘creative press’)
The practice of tourism currently involves all four of these approaches, for example in the use of the creative environment
through visits to creative clusters, the use of creative products as tourism attractions (e.g. travel related to famous authors, painters, etc.),
the utilization of the creative process in designing creative activities
for tourists (e.g. workshops and masterclasses) and the involvement
of creative people through the activities of the ‘creative class’ (Florida, 2002).
Creativity was historically associated with the creative person,
although Amabile (1996) suggested that in recent decades creativity research has increasingly tended to highlight the creative product. The
contemporary emphasis seems to have shifted again, both towards
the social context and the broader environment of creativity. Scott
(2010) argues that socially embedded creativity implies much more
than the activities of gifted individuals or members of the ‘‘creative
class‘‘. Socially embedded interpretations of creativity have also been
obvious in tourism, where an initial lack of attention for creative
activities or policies has been replaced by a growing number of studies
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
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that underline the interwoven nature of culture, creativity and tourism
(e.g. Frey, 2009).
Broadening notions of creativity reflect a general ‘creative turn’ in
society, which can also be identified in many different social and
academic fields, including literature, urban development, cultural
policy, economy, aesthetics, academic writing, theater, architecture
and education. Richards and Wilson (2007) argue that the ‘creative
turn’ in the social sciences developed out of the earlier ‘cultural
turn’ as broadening notions of ‘culture’ began to undermine the
explanatory power of the term, and as ‘culture’ itself waned in terms
of its ability to generate distinction for social groups, economic classes and places. This development follows the general de-differentiation of culture and economy and different spheres of life (Jelinčić,
2009). These processes have also led to tourism and creativity
becoming increasingly integrated on a number of levels. As
Andersson and Thomsen (2008, p. 42) argue, ‘‘the new integration
of culture and business and hence the experience economy are central elements expressing the ‘creative’ turn where culture becomes
an instrument for growth and development’’. Tourism is in turn
one of the major carriers of economic growth in the field of culture
and creativity.
The turn towards creativity can therefore be seen not just as a general trend affecting a range of academic disciplines, but also as a broader instrumentalization of culture and creativity. Creativity has become a
strategy to be followed by cities and regions in a search for growth, as
well as a strategy from promoting innovation and individual skill development (Ray, 1998). All of these changes can in turn be linked to
broader processes of globalization, commodification, rising competition between cities and regions and the development of the knowledge
or network economy (Mommaas, 2009a).
The creative turn has therefore affected tourism in a number of ways.
As well as increased creative content being integrated into tourism
products, tourism has itself become a creative arena for the development of skills and performance. As Cloke (2006, p. 105) points out,
the creative performative role in tourism can extend to many areas
not traditionally seen as creative, such as bungee jumping: ‘‘A kind
of performativity in which although the actual process is staged, nevertheless the unfolding event is entirely immanent, and resistant to representational signification’’. The point is that even something so
apparently mechanistic and staged as bungee jumping can become
‘creative’ through the way in which it is experienced and reacted to
by the participants. In essence we are seeing the development of tourism as an increasingly creative and ludic environment, within which
new practices can be developed which challenge current representations of space.
The rise of creativity as an individual and social phenomenon has
been stimulated by processes related to both production and consumption, which are considered in the following section.
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PRODUCTION, CONSUMPTION AND CREATIVITY
In the field of leisure and tourism, production and consumption are
increasingly becoming integrated as the barriers between work and leisure, and between different economic sectors become vaguer (Gospodini, 2007):
Cultural and leisure production and consumption (of arts, fashion,
music, food, tourism), creative industries of technology-intensive
and knowledge-rich enterprises containing design (in architecture,
fashion, graphics, internet, etc), new media and Information and
Communication Technologies have become the growth engine of
the post-industrial city (p. 11).
Developing practices of production and consumption are at the forefront of the creative turn, with a symbiotic relationship between a productive drive towards developing new experiences and consumer
desires for new sources of ‘fun’ and distinction (Pantzar & Shove,
2005).
In terms of production, the rise of creativity is often linked to the
development of the ‘experience economy’ (Pine & Gilmore, 1999;
Poulsson & Kale, 2004), in which growing competition arguably leads
producers to add value to services by developing ‘experiences’. Tourism became an important driver of this process, with the development of specific experience environments and the repackaging of a
range of tourist services as ‘experiences’. As the experience economy
leaned heavily on the development of themed and staged experiences, the importance of symbolic production (Lash & Urry, 1994)
and the role of the ‘creative industries’ as a major source of symbolic
content for tourism became more obvious. Tourism has become part
of the cultural or symbolic economy, as Gibson and Kong (2005)
note:
many sectors (including industries such as furniture and industrial
design, certain forms of niche food production and tourism) may
now be viewed as part of the cultural economy because of their symbolic content, when they were at best only peripherally considered
part of ‘the arts’ previously (p. 543).
Commentators on the rise of the symbolic economy, including Zukin
(1995) and Hannigan (1998) have pointed to the leading role of tourism, media and entertainment in symbolic production. ‘‘Cultural strategies of redevelopment are complicated representations of change and
desire. Their common element is to create a ‘cultural’ space connecting tourism, consumption and style of life’’ (Zukin, 1995, p. 83).
The creative development of tourism production also stems from the
nature of tourism itself. As with many other service industries growing
competition forces enterprises to move up the value chain, evolving
new sources of value (Pine & Gilmore, 1999). This process has also
been evident in cultural tourism, where the increasing supply of cultural products has in many cases outstripped demand (Richards,
1996), increasing competition and driving a search for alternative
models. As Russo (2002) has pointed out, cultural tourism has become
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
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subject to a vicious cycle of overdevelopment, reducing returns and
lack of investment, which has undermined the value of cultural tourism
for many destinations. One response has been a shift from cultural
tourism towards creative tourism and creative development strategies
(D’Auria, 2009), thereby arguably producing more flexible and innovative forms of tourism experience which are harder to copy or imitate
than mere services (Alvarez, 2010).
The shift towards creative production has also been stimulated by the
increased attractiveness of creative occupations. As McRobbie (2007)
has argued in the case of the United Kingdom, the creative sector is
increasingly characterized by precarious forms of labor which are sustained by a belief in the ‘one hit wonder’ which will deliver riches
and fame. The creative industries can therefore count on a significant
pool of part-time and casual workers, many of whom will try and increase their career prospects by building their creative networks,
attending parties and events in creative and cultural locations which attract other would be creative stars (Currid, 2007). Artists are also often
seen as the pioneers of urban regeneration. As Zukin (2010) has shown
in the case of New York, artists are often the first to move into rundown
neighborhoods in search of cheap space, kick-starting a gentrification
process which eventually leads to upgrading of the area and the growth
of tourism.
A number of trends in the field of consumption also point to an
increasingly important role for creativity in tourism. Among the key
consumption trends linked by Richards and Wilson (2006) to the rise
of creativity are:
Dissatisfaction with contemporary modes of consumption
Blurring boundaries between work and leisure (serious leisure, work as
play, lifestyle entrepreneurship)
Increased desire for self-development and skilled consumption
Experience hunger of postmodern consumers
Building narrative, biography and identity
Attractiveness of creativity as a form of expression
In essence, many of these trends stem from the development of a
postmodern, postmaterialist society, where consumption becomes an
underpinning for particular lifestyles and identities. People therefore
increasingly distinguish themselves in terms of what they consume
and particularly through the symbolic values attached to their consumption practices (Bourdieu, 1984; Wynne, 1998). As Collins
(2004) notes, these practices in turn become established social rituals,
which help to create new symbols of identification.
Consumption skills therefore become vital to navigating the postmodern landscape. Skilled consumption not only allows people to develop distinctive identities through lifestyle enhancement, but it also
leads to more creative use of tourism resources (Richards, 1996; Russo
& Aria Sans, 2007). Consumption skills are usually honed during
leisure time, for example in the development of hobbies (Jelinčić,
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2009) but can also become a means of generating work and economic
capital, as in the case of ‘lifestyle entrepreneurs’ (Peters, Frehse, &
Buhalis, 2009). Creative skills are widely used as the basis for small-scale
tourism business, for example in the provision of painting or photography holidays, gastronomic experiences and spiritual or ‘holistic’
holidays (Smith & Puczkó, 2008). The development of such lifestyle
businesses are arguably one of the main drivers of creative tourism
development (Richards & Wilson, 2007).
As Amin and Thrift (2002, p. 125) have noted, there is a tendency for
such consumption practices to be enlisted into economic and development strategies by cities and regions, where ‘‘the impact of the imagination and fantasy becomes a major part of the conduct of business, to
be traded on and turned into profit’’. Production and consumption
factors are thereby increasingly entwined. Crewe and Beverstock
(1998) point to the fact that places increasingly distinguish themselves
through their ‘consumptional identities’, or the reconstruction of
places as centers of consumption, through the manipulation of culture
and creative resources.
CREATING DISTINCTIVE PLACES
Creative resources are now regularly employed to generate more distinctive identities, offering regions and cities a symbolic edge in an
increasingly crowded marketplace. The emphasis in such strategies
has also shifted from tangible to intangible cultural resources because
more places lacking a rich built heritage are now competing for tourism business (Richards & Wilson, 2007). Such processes lie behind the
attempt of many cities and regions to make themselves more distinctive. Turok (2009) has argued that cities need to adjust their image
more rapidly in global markets and therefore they rely less on changes
in their occupational or industrial structure, and more on branding for
their distinctiveness. Evans (2003) has also suggested that forms of
branding based on cultural and creative resources are crucial for the
competitive position of cities and regions. The reliance on lifestyle,
‘soft’ locational factors, branding and image places more reliance on
leisure and tourism as key resources in distinction strategies (Jackson
& Murphy, 2006), so that place adds value to the cultural economy
in general, ‘‘as a stockpile of knowledge, traditions, memories and
images’’ (Scott, 2010, p. 123).
This is part of a broader shift from comparative to competitive advantage in destination competitiveness, as noted in the Organization for
Economic Cooperation and Development (OECD) report on the
Impact of Culture on Tourism (2009). This report emphasized that comparative advantage is derived largely from endowed resources, such as
cultural heritage, while competitive advantage relies more on resource
deployment (in other words, creativity in managing and marketing
the destination). The ability of a tourism destination to compete therefore depends on ‘‘its ability to transform the basic inherited factors
into created assets with a higher symbolic or sign value’’ and that
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‘‘organizational capacities allow some regions to make better use of
their inherited and created assets to make themselves attractive to tourists’’ (OECD, 2009, pp. 29–30).
The creative turn in public policy was perhaps most notable in the
United Kingdom in the 90s, when the Labour government made creativity ‘‘one of the most ubiquitous policy terms not only within cultural
policy discussions but also in the overall spectrum of public policies
including education and economy’’ (Neelands & Choe, 2008). The
development of ‘cool Britannia’ was sold not just in economic, but also
social terms. According to Smith (1998, p. 144), ‘‘the great thing about
creativity’’ is that ‘‘it lends itself to a democracy of involvement’’: every
individual has creative potential and is entitled to enjoy creative and
cultural activities. The fact that creativity was seen as having social
and economic outcomes made it useful for the Labour Government’s
‘third way’ approach to reconciling market and society. Such ideas
were also taken up in other parts of the world, including Australia
(Commonwealth Government, 1994) Singapore (Ooi, 2006), and
South Africa (Rogerson, 2007).
Creativity is therefore attractive as a policy option for stimulating a
range of economic, cultural and social outcomes. It is also attractive because of the argued advantages produced by networking and knowledge spillover which stimulate further creative activity. Public sector
intervention in creative development has basically involved three approaches (Campbell, 2011):
Creative Industries
Creative Cities
Creative Class
In broad terms, creative industries strategies aim to stimulate the
development of creative production through support for the ‘creative
industries’ sector, which is broadly defined to include advertising,
architecture, art, crafts, design, fashion, film, music, performing arts,
publishing, software, toys and games, TV and radio, and video games
(DCMS, 1998). In some cases the definition of creative industries has
been broadened to include tourism (Bagwell, 2009; Bonink & Hitters,
2001; Evans, 2009).
The creative cities approach has been championed by Charles
Landry (2000), who argued that a broader approach to creativity was
required to solve urban problems, involving the development of creative production and new governance systems to allow creativity to flourish in society as a whole. Creative city strategies are founded on the
idea that creativity can be fostered or steered (Lange, Kalandides,
Stober, & Mieg, 2008) not just in the creative industries, but among citizens in general (Sepe, 2010) in order to be ‘creative for the world’
(Landry, 2006).
The ‘creative class’ approach popularized by Richard Florida (2002)
is based on the idea that there is a growing number of people engaged
in creative occupations who are attracted to places because of their
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creative ‘atmosphere’. By attracting the creative class, the argument
goes; a city can stimulate economic activity and improve their image.
However, the creative ‘atmosphere’ of a place is very difficult to define,
and may not be very helpful in terms of explaining the location decisions of creative people, or the arrival of tourists. (Richards, 2001).
These three approaches therefore have different emphases in
terms of creativity; stimulating a specific industry sector, developing
the creative potential of the whole city, or attracting a specific group
of producers and consumers. Where all three approaches come together is in the development of cultural or creative clusters, which
as Flew (2005) notes are a more direct attempt to manage space to
promote and develop creativity. The creative industries approach
leans heavily on traditional economic theory about the effects of production clustering (Porter, 1998), but the tendency for the creative
class to congregate in particular places with a creative ‘atmosphere’
has also been stressed by Florida (2002). Creative city strategies also
tend to be organized around specific ‘creative clusters’ (Evans, 2009),
creative precincts (Hee, Schroepfer, Nanxi, & Ze, 2009) or ethnic enclaves (Shaw, 2007). These creative ‘hot-spots’ are often argued to
stimulate the development of the creative industries as well as acting
as a magnet for the consumption power of the creative class and
tourists.
As Mommaas (2004) explains, such ‘cultural-creative clusters’ are designed to produce a range of outcomes, including
Strengthening the Identity, Attraction Power and Market Position of
Places
Stimulating a More ‘Entrepreneurial’ Approach to the Arts and Culture
Stimulating Innovation and Creativity
Finding a New Use for Old Buildings and Derelict Sites
Stimulating Cultural Diversity and Cultural Democracy
Creative clusters therefore have an important role in building the
local creative economy, as well as attracting tourists and adding to
the attractiveness of places. This wide range of roles underlines the
broadening scope of creativity, and the gradual shifting from a narrow to a broader view of creativity: ‘In the cognitive-cultural economy
of the twenty-first century the entire city or region is implicated in
processes of learning, creativity and innovation.’ (Scott, 2010, pp.
126–127). However, the very existence of creative clusters also underlines the fact that places with particular endowed advantages may often be best placed to take advantage of the creative economy. In the
case of many creative clusters the old industrial fabric developed on
the basic of specific endowed resources provides the space required
to develop new creative activities. Cities such as London, or Rotterdam or Shanghai, once at the forefront of the old industrial economy are now also at the forefront of the creative economy, at least
in part because of their plentiful supply of rehabilitated ‘creative
spaces’.
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THE PRACTICE OF CREATIVITY, TOURISM AND EVERYDAY LIFE
Another area of convergence between creativity and tourism lies in
their important grounding in everyday life. The role of ‘everyday creativity’ has become increasingly important with the rise of popular culture (Fiske, 1989) and more recently new media, the Internet and
social networking (Burgess, Foth, & Klaebe, 2006). A similar shift has
taken place in tourism, where recent research on cultural and creative
tourism has challenged the view of tourism as an activity removed from
everyday life. The idea of tourism as a ‘special time’ (Edensor, 2007)
has deep roots in the tourism literature. For example Graburn
(1989) posited tourism as an escape from everyday life and MacCannell
(1976) argued that tourism permits our ‘everyday masks’ to be discarded, offering opportunities to explore different identities and take
on ‘new’ roles. In his work on the tourist gaze, Urry (1995) also emphasized the extraordinary nature of tourism:
The gaze is directed to features of landscape and townscape which
separate them off from everyday and routine experiences. Such
aspects are viewed because they are taken to be in some sense outof-the-ordinary (p. 132).
However, the practice of tourism has over the past two decades arguably evolved from a predominantly passive gaze to encompass more active forms of involvement by tourists in the everyday life of destinations.
As exotic, long haul tourism destinations have become more commonplace in a world shrunk by globalization, the extraordinary has become
harder to find in traditional forms of tourism consumption. Edensor
(2001) notes that:
The breaking down of separate areas of social life, . . . means that we
can be tourists in our everyday travels, whether actual or virtual. And
the fragmentation of tourist specialisms into niche markets entails a
proliferation of stages, activities and identities. The growing social
and economic importance of leisure and a blurring between work
and leisure in post-Fordist economies further obscures the distinction
between tourism and the everyday (p. 61).
Stylianou-Lambert (2011) has argued that contemporary cultural
tourism is now more an extension of everyday life than a contrast to
it. She found that even though cultural tourists may adopt a tourist
gaze during travel, they do not abandon other gazes or perceptual ‘filters’ carried from home. By stepping outside the confines of the tourist
gaze, cultural and creative tourists are engaging their creative skills to
develop new relationships with the everyday life of the destination. As
Maitland (2007, 2010) argues in the case of ‘new tourism areas’ in London, and Russo and Aria Sans (2007, 2009) describe in the case of student areas in Venice, which they argue are shifting the ‘‘unreflexive
relation between gazers and place, towards a more sustainable engagement of visitors in creative production and consumption’’ (2009, p.
161).
In their search for creative material, tourists increasingly seek out
‘alternative public spaces’ (Nielsen, 2002) or the ‘heterogeneous
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spaces’ that Edensor (2000) contrasts with enclavic, or highly controlled and scripted tourist spaces. In heterogeneous spaces ‘transitional identities may be sought and performed alongside the
everyday enactions of residents, bypassers, and workers.’ (p. 333).
In these unscripted situations it is difficult to transfer creative knowledge in formalized ways between tourists and locals. Instead there is
raft of platforms designed to provide the creative knowledge to ‘be a
local’ (www.bealocal.com) or engage in locally-based forms of creativity, such as the Tours by Locals (toursbylocals.com), the Dine with
the Dutch program (www.dinewiththedutch.com) or city guides
delivered via smartphones or hotels guides provided on Second Life
(Binkhorst, den Dekker, & Melkert, 2010). The growth of Tourist
Created Content (TCC) in all forms of media has provided an
immense creative resource for tourists in recent years (Munar, 2011).
In the world of tacit knowledge made available via the Internet, tourists can increasingly be viewed as the crafters of their own experience,
as Richard Sennett suggests in The Craftsman (2008). Sennett argues
that craft skills have not vanished but rather migrated to new areas,
such as the production of open source software. Craft, he argues is a
form of social capital: tacit knowledge and skill accumulated over time
and passed on through social interaction. Tacit knowledge is not only
more difficult to transfer, arguably also more difficult to commodify, as
it resides in the skilled person that possesses it. The embeddedness of
creative knowledge and skills is one of the arguments for developing
creative tourism. As Cohendet, Grandadama, and Simon (2010) argue
in the case of the ‘creative city’, knowledge transfer takes place within
defined circuits between different groups and ‘scenes’ in the creative
sector. One of the essential requirements of this system is physical
spaces where people can meet and validate new cultural forms, or ‘playgrounds of creativity’ such as cafes, squares, museum foyers. These are
also the new spaces that are often so attractive to tourists.
The interplay of producers and consumers in the development of
creative practices is underlined by Hartley (2007) and Potts, Cunningham, Hartley, and Ormerod (2008). Instead of traditional value chains
that run from producer to commodity to consumer, there are increasingly links between agents (who may be individuals or firms, who originate ideas), social networks, both real and virtual (adoption) and
market-based enterprise, organizations and coordinating institutions
who organize retention. The development of such ‘social network markets’ is also envisaged in the succession of different generations of
experiences by Boswijk, Thijssen, and Peelen (2007). They argue that
the producer-oriented first generation experiences described by Pine
and Gilmore (1999) have been succeeded by second generation experiences based on co-creation between consumer and producer and
more recently by third generation communities of producers and consumers in which the distinctions between the two roles effectively
disappear.
The conception of creativity as a practice which unites consumers
and producers in the ludic construction of space is illustrated by the
analysis of flamenco tourism in Seville by Aoyama (2009, p. 98). Seville
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
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has flamenco schools that also cater to tourists, providing them with
the creative skills necessary to knowledgeably consume flamenco,
and travel agents in the city specialize in packaging flamenco products.
The provision of services related purely to performance and spectacle
(often aimed at cultural tourists) is mainly restricted to the city centre
area close to hotels and restaurants. More production-related activities,
such as flamenco schools, are found in the historic neighborhoods further from the centre. Creative tourists wishing to learn flamenco are
therefore forced to penetrate the everyday fabric of the city in their
search for authentic flamenco skills, while the performance spaces in
the city centre provide the revenue needed to keep the artform alive:
Flamenco might not have survived if it were not for the multiple and
overlapping attempts to develop a site of staged authenticity by businesses, artists and the state, and to cater to the broader, international
audience. Tourism is a co-producer of the flamenco industry, and its
survival hinges upon successful staging of authenticity (p. 100).
CREATIVITY IN TOURISM
The trajectory of creativity from individual inspiration to social network is also evident in the tourism literature, and in particular in a series of articles in Annals of Tourism Research. Early links between tourism
and creativity were made through analyses of creative activities in destinations which might be of interest to tourists—usually ‘cultural tourists’ or ‘special interest tourists’ (Zeppel & Hall, 1992) consuming
creative performances or crafts products. For example Richter (1978)
analyzed the social changes that occurred in a group of traditional
woodcarvers with their participation in the tourist art market.
Creighton (1995) studied silk-weaving holidays in Japan, and Daniel
(1996) analyzed the creative role of dance performances in the Caribbean. There was a particularly strong thread of literature around the
theme of ‘tourist arts’, which often traced the way in which local arts
products had been transformed by tourism (Boynton, 1986; Graburn,
1984). A special issue of Annals edited by Eric Cohen (1993) was devoted to the issue of tourist arts, drawing mainly on arts production
in developing countries (e.g. Horner, 1993; Swain, 1993). As Cohen
(1993, p. 1) noted: ‘‘Early commentators tended to criticize or disparage tourist arts, rather than to study them as a legitimate field of
anthropological and sociological inquiry’’.
The creativity literature related to tourist arts later developed in two
main directions: supply and demand. Cohen (1995) analyzed the
development of craft markets in response to tourism development
and Littrell and others researched the factors that influenced tourists
to purchase textile art (Cohen, 2001; Littrell, 1990). The basic assumption in many of these early studies was that ‘local’ creativity adapted itself to the tourist, and that the tourist was largely unchanged by
creative encounters (Bruner 1989). In many cases tourism was seen
as a ‘potentially destructive’ force for the arts and creative expression
(Hughes, 1989).
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This perspective of tourism as an alienating force began to shift as
the role of performativity in tourism was identified. The work of Fine
and Speer (1985, p. 82) underlined the fact that tour guides enter into
a negotiation process which determines the degree of ‘communal
creativity’ which will develop with tourists during the tour. They saw
the tour guide role as a performance, which developed in creative
collaboration with the tourists. This approach was echoed in a different
context by Edensor’s (2000) study of tourists at the Taj Mahal. This was
one of the first studies to analyze tourist performance in detail, but
other aspects of creative tourist performance have since been identified, including ‘hip hop tourism’ (Xie, Osumare, & Ibrahim, 2007)
‘tango tourism’ (Morel, 2009; Richards & Wilson, 2006) and visits to
art museums in Las Vegas (Braun-La Tour, Hendler, & Hendler, 2006).
There has also been increased attention for the growing role of the
creative industries in developing tourism and particularly in influencing the image of destinations. For example film-induced tourism
(Beeton, 2005) has recently attracted much attention, driven by the
success of films such as Lord of the Rings in New Zealand (Jones &
Smith, 2005) Harry Potter in the United Kingdom and the Beach in
Thailand (Hudson & Brent Ritchie, 2006). Music tourism has also
become an identifiable creative niche, covering travel for acquiring
music skills, to attend concerts and less formal music events (Gibson
& Connell, 2003). Gastronomic tourism has become more active, going
beyond the mere tasting of food into a range of courses and experiences aimed at honing cooking and consumption skills (Richards,
2002) or even developing new cuisines (Cohen & Avieli, 2004).
More recent work has tended to emphasize the role of ‘co-creation’
or ‘prosumption’, involving the creative collaboration in developing
tourism practices by both consumers and producers. Gibson and
Connell (2005) cite the important role of tourists in shaping music
performances around the world and adding new, creative dimensions
to traditional music forms, Binkhorst (2007) and Binkhorst and den
Dekker (2009) explore how co-creation has been developed in places
as diverse as Sitges (Barcelona) and Venlo (Limburg). Buchmann,
Moore, and Fisher (2010) also argue that the tours taken by film tourists are engaged in a form of ‘collective creation and, in that purposeful
and creative process, the authenticity of the experience is judged.’
(p. 242). The co-creation of experiences also extends to more mundane aspects of tourism, including the dining experience (Morgan,
Watson, & Hemmington, 2008; Prebensen & Foss, 2011). Recent work
on the development of tourism in cities has also underlined how tourists effectively become ‘placemakers’, adding to the vitality and liveliness of cities as well inhabiting new areas of cross-cultural
communication and creativity (Hayllar, Griffin, & Edwards, 2008; Maitland & Newman, 2009).
Over the years, therefore, creativity has therefore been repositioned
in tourism studies from a narrow market niche related mainly to the
arts and craft products into a much broader phenomenon which
touches a wide range of tourism activities. This broadening view has
been accompanied by analyses of creativity as a general force for
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
1237
tourism development (e.g. Wurzburger, Aageson, Pattakos, & Pratt,
2010). More studies have also emerged that have laid the groundwork
for a theoretical approach to the relationship between creativity and
tourism, particularly focusing on the de-differentiation of production
and consumption (Richards & Wilson, 2006), the development of different forms of creative tourism (Richards & Wilson, 2007) and the
development of ‘co-creation’ in tourism (Binkhorst & den Dekker,
2009).
‘Creative tourism’ was first mentioned as a potential form of tourism
by Pearce and Butler (1993), although they did not define the term.
During the 90s there was growing attention for creativity not only in
cities, but also in rural areas. One example of this was the development
of ‘crafts tourism’, as exemplified in the EUROTEX project undertaken in Finland, Greece and Portugal between 1996 and 1999
(Richards, 1998, 2005). This project identified the growing tourist
interest in local vernacular culture, everyday life and the desire to
become more involved through active creative learning experiences.
As a direct result of this work, Richards and Raymond (2000, p.18) provided the first analysis of creative tourism and produced the following
definition: ‘‘Tourism which offers visitors the opportunity to develop
their creative potential through active participation in courses and
learning experiences which are characteristic of the holiday destination where they are undertaken’’.
This concept was also taken up by the United Nations Educational,
Scientifics and Cultural Organization (UNESCO) Creative Cities Network, which produced its own definition:
Creative tourism is travel directed toward an engaged and authentic
experience, with participative learning in the arts, heritage, or special
character of a place, and it provides a connection with those who
reside in this place and create this living culture. (UNESCO, 2006,
p. 3).
Raymond (2007) also produced a revised definition of creative tourism, which in the light of his experience in developing creative tourism
in New Zealand, he saw as being:
A more sustainable form of tourism that provides an authentic feel for
a local culture through informal, hands-on workshops and creative
experiences. Workshops take place in small groups at tutors’ homes
and places of work; they allow visitors to explore their creativity while
getting closer to local people (p. 145).
Although these definitions differ in emphasis, there are clear common elements: participative, ‘authentic’ experiences that allow tourists
to develop their creative potential and skills through contact with local
people and their culture. This formulation suggests a shift towards active rather than passive forms of consumption, and an emphasis on ‘living’ or ‘intangible’ culture rather than static, tangible cultural
heritage. The essence of creative tourism seems to lie in activities
and experiences related to self-realization and self-expression whereby
tourists become co-performers and co-creators as they develop their
creative skills.
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G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
Richards and Raymond (2000) particularly emphasized the fact that
creative tourism implies that not just the tourists need to be creatively
involved, but the destination itself needs to become more creative in
designing ‘characteristic’ experiences. This means that the destination
needs to think carefully about the aspects of creativity that are linked to
place, and which give creative tourists a specific motivation to visit. This
also makes it important that creativity is also embedded or anchored in
the destination. Every location has the potential to provide a unique
combination of knowledge, skills, physical assets, social capital and
‘atmosphere’ which make certain places particularly suited to specific
creative activities. Sometimes this uniqueness can be traced to a particular creative tradition, such as the ceramic production of Icheon in
Korea (Korean National Commission for UNESCO, 2010) or tango
dancing in Buenos Aires (Morel, 2009). In other cases the development of a particular cultural ‘scene’ can provide the creative link, such
as the Mersey Sound in Liverpool or the British art movement in St Ives
(Stevens, 2003) or artistic colonies in France (Herbert, 1996). Creativity can also grow up around specific events, such as the Edinburgh Festival (Prentice & Andersen, 2003) or the Roskilde Festival (Bærenholdt
& Haldrup, 2006).
Specific local skills are often also seen as a source of creative tourism
development. For example the work of Miettinen (2007, 2008) on craft
development in Namibia shows how local crafts communities have
developed creative tourism through transferring craft making and design skills to tourists. The female craft producers in Namibia illustrate
how the power relations in tourism can be changed, because instead of
the guest being the one served, the local is instead seen as a source of
knowledge and skills from which the tourist can learn. Raymond
(2007) analyses the role of crafts producers in New Zealand in developing ‘authentic’ experiences for tourists and Richards (2005) also examines the development of craft-based creative experiences for tourists in
Finland, Greece and Portugal. As Fillis (2009, p. 146) argues: ‘One of
the strengths of the crafts sector is the ability of those working within it
to utilize their creativity both to overcome the limited resources at their
disposal and to work out how to create and appeal to potential
customers.’
The burgeoning field of creative tourism now accommodates a wide
range of styles and products. The volume edited by Richards and
Wilson (2007) contains a range of contributions on the relationship
between creativity and tourism, from the creativity inherent in natural
phenomena (Cloke, 2007) to the creative role of ethnic enclaves
(Shaw, 2007) and cultural quarters (Evans, 2007; Meethan & Beer,
2007) and the creativity of the ‘fantasy city’ (Hannigan, 2007) or the
gay scene (Hodes, Vork, Gerritsma, & Bras, 2007). As a result of this
review of creative tourism development models, Figure 1 provides an
overview of the different styles of creative tourism, ranging from more
active to more passive types of creative activities and involving different
types of creativity.
Creative tourism is therefore about far more than the formal provision of learning experiences described by Raymond (2007). As Landry
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
1239
Figure 1. Modes of Creative Tourism
(2010, p. 37) argues, creative tourism provides opportunities for tourists to ‘get under the skin’ of a place: ‘‘Much of the activity is ordinary,
like seeing people go to work, waiting in a queue to catch a bus, standing outside the office and smoking, buying a drink or a sandwich, chatting on the sidewalks, or watching young lovers canoodle on a bench’’.
Given the range of tourism experiences that can now be described as
‘creative’, some authors have begun to identify a shift from cultural
tourism to creative tourism. Jelinčić (2009) notes an increasing splintering of cultural tourism as more creative activities are developed by
tourists to match fragmented postmodern lifestyles and D’Auria
(2009) sees the rise of creative tourism as an evolution of cultural
tourism directed toward more engaged and authentic experiences.
Fernandez (2010) argues that the rise of models of creative tourism
is due to an evolution of the tourism production system. The broadening discussion of the relationship between cultural tourism and creative tourism indicates that the latter is emerging as more than just a
niche within cultural tourism; a point which is underlined by the
new models of creative tourism described in the following section.
EMERGING MODELS OF CREATIVE TOURISM DEVELOPMENT
In essence, the types of creative developments identified in tourism
to date tend to fall into three basic categories: creative spectacles, creative spaces and creative tourism (Richards & Wilson, 2006).
Creative Spectacles
The growing importance of events in the contemporary network society is outlined in a growing body of literature detailing the relationship
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G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
between events, space and tourism (González Reverté & Morales Pérez,
2009; Johnson, 2009; Richards & Palmer, 2010). Cities and rural spaces
increasingly host events that shape and are in turn shaped by their
environment.
Events act as a concentrator in terms of time and space, forming
important nodes in creative networks and providing a direct link between creativity and tourism. Morgan (2007) describes these processes
in the case of the Sidmouth Festival in the United Kingdom, which provides a setting where communities of enthusiasts can co-create extraordinary experiences. Similarly Prentice and Andersen (2003) examine
the role of the Edinburgh Festival as a ‘creative destination’ which attracts a significant group of creative tourists with a specific interest in
culture. Paiola (2008) examined three Italian festivals and concluded
that events can have a significant impact on local creativity, particularly
where they support local networks. In Japan, Hiroyuki (2003:228) sees
the rice transplanting ritual Mibu no Hana-taue as a creative ritual that
has developed through tourism. Crespi Vallbona and Richards (2007)
examined a range of festivals in Barcelona and found that they had become creative spaces capable of renovating and reinvigorating local
culture, both for local residents and tourists. Events are therefore
increasingly sources of creative experiences which connect the global
space of flows with the local space of places (Castells, 2009). It is not
surprising that a range of different studies has underlined the growing
importance of events in developing economic and cultural connectedness between places and communities (Chhabra, Healy, & Sills, 2003;
McLean, 2006).
Creative Spaces
Perhaps the most obvious physical manifestation of the relationship
between tourism and creativity is to be found in creative or cultural
clusters. As explained above, clustering of creative activities is driven
by both production and consumption functions, with a Florida-like
coincidence of creative people, creative industries and a creative ‘buzz’.
Sacco and Segre (2009, p. 287) point to the growth of ‘cultural districts’ where ‘‘culture is a source of prosperity and cosmopolitanism
through international events and centers of excellence, driving high
growth business sectors such as creative industries, commercial leisure
and tourism’’. These can become a form of ‘thirdspace’, or a ‘‘space of
hybridity, which is established by an interaction between different
groups or individuals in a shared spatial encounter’’ (Mommaas,
2009a, p. 3).
Creativity becomes a backdrop for ‘cool’ places, enlivened by the
development of specific creative industries, most notably film, fashion
and design. These in turn provide the basis for new tourism products
in cities as diverse as Beijing (van der Borg, van Tuijl, & Costa, 2010),
Berlin (Van Heur, 2009), Johannesburg (Rogerson, 2007), Rome
(Gemmiti, 2007) and Seoul (Kim, 2007). In Barcelona fashion and
film have been turned into specific tourist products through the
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
1241
development of events, cultural routes and themed spaces. Chilese and
Russo (2008) describe the development of fashion-related clusters in
Barcelona, and a series of cultural routes related to film production
have recently been developed in the same city (www.barcelonamovie.com). Arthouse cinema can also become the focus for creative tourism development, as Cazzetta (2010) describes in the case of the
Filmbyen cluster in Copenhagen, based on the Dogma film tradition.
Russo and Aria Sans (2009) also argue that students are becoming
increasingly important shapers of space in cities as their numbers grow
and the provision of student housing in city centers begins to produce
particular student-related cultural scenes. Such processes are the object
of specific intervention policies, as Meethan and Beer (2007) describe
in the case of Plymouth in the United Kingdom. The development of
specific clusters can also form part of a broader creative landscape. In
the case of Istanbul Alvarez (2010) sees the development of creative
clusters as part of broader creative city approach, which is also aimed
to attract tourists. These types of developments are often examples
of what Hutton (2008) refers to as the ‘new inner city’, where a new
production economy is being stimulated by the presence of cultural
and creative tourists, among other factors.
In many cases such creative landscapes and clusters undergo a process of evolution from original grittiness and ruggedness to more urbane sophistication, with a corresponding change in residents and
tourist flows (Hannigan, 1998; Zukin, 2010). In East London Pappalepore (2010) examined the development of different creative tourism
clusters and found that previously touristically marginal areas such as
London Fields are gradually being incorporated into mainstream tourism through processes of gentrification and art-led regeneration. Spitalfields is now an established off-the-beaten-track destination in East
London that is starting to attract more mainstream tourists with its
alternative ‘atmosphere’ provided by independent shops, young artists,
new fashions, and cultural diversity. All these elements contribute to
make the area seem distinctive, but at the same time ‘typically London’
(Pappalepore, Maitland, & Smith, 2010). Ethnic enclaves are also subject to similar pressures of change as the composition of the ethnic
population changes through successive waves of migration and gentrification. This may cause problems of maintaining ‘authentic’ ethnic
culture and atmosphere (Shaw, 2007).
Although much of the research on creative spaces has concentrated
on cities, Bell and Jayne (2010) also point to the emergence of the ‘creative countryside’ and Paul Cloke (2007) underlines the development
of creativity as practice in rural tourism. Wojan, Lambert, and McGranahan (2007) trace the development of rural ‘artistic havens’ that often started out as artist colonies but are now being transformed in
creative hubs, craft production centers and creative tourism destinations. Stolarick, Denstedt, Donald, and Spencer (2010) show how
Prince Edward Country has become ‘‘Canada’s First Creative Rural
Economy Founded by Pioneers, Artisans and Entrepreneurs’’ (Prince
Edward County, 2011). Creative tourism is being developed here as
one strand in a creative class strategy that seems to have generated
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impressive results, including a 74% increase in tourism visits and 168%
increase in tourism revenues between 1999 and 2004.
Creative Tourism
The growth of creative tourism in some ways marks a shift towards a
more general approach to creativity in tourism, and is found both in
rural and urban environments. Maturing approaches to creative tourism are marked by the development of specific development strategies,
such as those found in Nelson, New Zealand (www.creativetourism.co.nz) and Barcelona (www.barcelonacreativa.info), which have
been operating for a number of years. In the case of Creative Tourism
New Zealand, the creative tourism offer is built around a series of
courses and workshops offered by local artisans. In Barcelona the approach is related to the development of artistic links with other cities,
offering artists the opportunity to meet and collaborate with Barcelona-based colleagues. The idea is that this form of creative exchange
not only generates incoming tourism activity, but also strengthens the
creative vitality and international image of Barcelona. For this reason
the program is supported by the economic development division of
the city government. In the City of Santa Fe in New Mexico, a comprehensive range of creative tourism experiences has been developed
(www.santafecreativetourism.org). This initiative sprang out of the
UNESCO Creative Cities program, which also organized an international conference on creative tourism in the city in 2008 (Wurzburger
et al., 2010). Creative tourism strategies have also been applied in more
conventional tourism destinations, such as the Algarve region of Portugal (Ferreira & Costa, 2006; Rodrigues Gonçalves, 2008).
Creative tourism can also form part of wider creative industries strategies, as in the case of the ‘Creative Austria’ program. One spin-off
from this program has been the establishment of Creative Tourism
Austria (http://www.creativetourism.at/). Singapore has also begun
to position itself as a creative hub in Asia, also using tourism as a vehicle for creative development (Ooi, 2007).
Recently the ‘Nordic Model’ of experience development in Denmark, Finland, Norway and Sweden has seen many destinations adopt
policies which combine culture, tourism and creativity into an overall
system of experience production and consumption. As Cazzetta
(2010, pp. 9–10) notes, the definition of creative industries in the Nordic region tends to be very broad, encompassing sport, tourism, toys
and theme parks, within the experience economy. This fusion has
meant that ‘‘a new form of economy has emerged. An economy based
on rising demand for experiences that build on the added value creativity generates both in new and more traditional products and services’’ (Danish Government, 2003, p. 8). This model of experience
development also seems closely aligned to the development of creative
tourism, as Lindroth, Ritalahti, and Soisalon-Soininen (2007) and
Miettinen (2009) show in the case of Finland and Kvistgaard (2008)
illustrates in the case of Denmark.
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
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THE CREATIVE TOURISM DEBATE
There has been much debate on the ‘creative turn’, and whether the
current vogue for creativity is a hype or a valuable development strategy. This debate also seems to be emerging in the creative tourism field
as well. Those who have identified the advantages of creative tourism
(e.g. Richards & Raymond, 2000; Richards & Wilson, 2007) tend to
point to a number of features that distinguish creative tourism from
more conventional forms, such as the avoidance of serial reproduction,
the potential for more freedom and more meaningful experiences for
the tourist and the development of a more equal relationship between
tourist and host. Creative tourism approaches also arguably provide the
potential for the development of new narratives, meanings and identities in tourist destinations.
To date, however, there has been limited empirical research on the
effects of creative tourism. Research by the Association for Tourism
and Leisure Education (ATLAS) in 2004 indicated that only around
5% of cultural visitors in Europe saw their holidays as ‘creative’ (ATLAS, 2011). This may well indicate that the ‘creative’ label is just as difficult for tourists to identify with as the term ‘cultural tourism’ (less
than 30% of tourists surveyed by ATLAS at cultural attractions saw
themselves as ‘cultural tourists’). It may also be that the term ‘creative’
is not as attractive for tourists as it apparently is for academics and policy makers. In any case, it seems that creative tourism is likely to remain
as a niche within cultural tourism in the foreseeable future. A recent
study by Barcelona Turisme Creatiu (2010) indicated that cultural
organizations in the city had hosted almost 14,000 creative tourists in
2010, with an estimated expenditure of $4 million. This is significant
as an alternative form of tourism, but still dwarfed by the city’s mainstream cultural tourism industry, which attracts millions of tourists a
year (Font, 2005). This also points to the need to develop new ways
of measuring creative tourism and its effects. So far, most effort has
been concentrated on the experiences of creative producers, but there
is also a need to survey tourists visiting regions where these products
are being developed. A more concrete view on the prevalence of creative tourism could also be gained by adding this as a category in population surveys of tourism demand.
A similar absence of hard evidence has also stimulated criticism of
creativity-based development strategies in general (Hartley, 2007; Pratt,
2008), particularly as more places have taken up the ideas of Florida,
Landry and other creativity ‘gurus’ (Atkinson & Easthope, 2009).
Creativity can be seen as a particularly virulent form of ‘fast policy’
(Peck, 2005) which is often adopted because of its attractiveness to
policy makers. Such policies add to the dangers of an image and branding led approach (Evans, 2003) that can often exacerbate problems of
‘serial reproduction’ (Richards & Wilson, 2006). In some cases it also
seems that such strategies are adopted with the help of ‘policy-based
evidence’ rather than ‘evidence-based policy’ (House of Commons,
2006). This underlines the fact that in some cities and regions the
adoption of creative strategies may depend more on the ‘hype’ of
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creativity and ‘gurus’ such as Richard Florida and Charles Landry than
a serious evaluation of need.
These criticisms could also apply more specifically to the field of creative tourism, depending on the manner and context in which this is
being developed. Richards and Wilson (2007) show that there is a weak
relationship between Florida’s indices of creativity and the development of tourism, and they also indicate that creativity has become a
hype in many different destinations, and that key consultants and academics have been important in feeding this hype. There are also problems in managing creativity, as the spontaneous nature of much
creative activity does not lend itself easily to planning, top-down
management or tourist schedules (e.g. Suutari, Saartenoja, Salo, &
Kareinen, 2010). Many have therefore suggested that creativity should
be encouraged to emerge from the bottom up, through ‘natural’
rather than externally created clusters (Scott, 2006). But as Miles
(2010) notes intervention is needed, because creative tourists are not
just passively consuming the city, but actively engaging with it to produce their own experiences. This puts the onus on destinations to
encourage active involvement of the tourist, but ‘‘at the present, creative tourism is more of an aspiration than a reality’’ (p. 62).
One of the problems in developing active involvement of tourists in
the everyday creative life of the destination is the extent to which this
facilitates the extension of commodification. Lengkeek (1996), following Habemas, has identified the development of tourism as part of a
progressive ‘colonization of the lifeworld’, as tourism appropriates
the ‘exotic’ and renders it as everyday experience to be traded in the
marketplace. This process has already been well charted in cultural
tourism (e.g. Russo, 2002), but in creative tourism it takes on a new
dimension because it tends to involve more elements of everyday life
and the intangible, embedded culture of the host community. It remains to be seen if creative tourism experiences become ‘homogenized’, as suggested by Edensor (2000) or if the inherent creativity of
communities and individuals will enable them to co-create new lived
spaces as Cloke (2007) suggests. The outcome may depend on the ability of producers and consumers to maintain the embeddedness of tacit
creative knowledge, which will continue to stimulate tourists and hosts
to co-create knowledge and skills through negotiated co-presence.
CONCLUSION
As in many other disciplines, creativity has increasingly become a focus of attention for tourism scholars in recent years. Although the concept of creativity remains elusive to define, it has been integrated into
tourism in a range of different forms, via creative people, products,
processes and places. This creative wave has been driven by both productive and consumption-related forces, including the growth of the
experience economy, the need to valorize culture and the postmodern
fragmentation of demand.
G. Richards / Annals of Tourism Research 38 (2011) 1225–1253
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The growth of creative approaches to tourism can also be linked to
the various strategies to create distinctive places, including the promotion of creative industries, creative cities and the creative class. Arguably these different strategies manifest themselves concretely through
the absorption of creative production and consumption into specific
creative clusters. These nodes in creative networks can link the various
creative industries and creative people with tourism, anchoring flows of
knowledge, images and power in specific local spaces. The growth of
cultural and creative events has also served to provide a particular concentration of creativity in time and space which is also extremely attractive to tourists and others in search of co-presence (Richards, 2010).
Creativity provides activity, content and atmosphere for tourism, and
tourism in turn supports creative activities. The growing integration of
tourism and creativity is evident in the treatment of tourism as a creative industry. This integration has also led some to identify a specific
form of ‘creative tourism’, which involves the co-creation of participative, ‘authentic’ experiences that allow people to develop their creative
potential and skills through contact with local people and culture. Specific creative tourism initiatives have sprung up in a range of places,
including major cities and artistic havens in rural areas. These types
of initiatives are often based on the idea of providing an alternative
to the serial reproduction that affects much cultural tourism, and they
are often spearheaded by ‘lifestyle entrepreneurs’ trying to generate
economic capital from their creative skills.
Creative tourism is therefore often seen as a development of cultural
tourism, which has arguably become increasingly mainstream over the
years. The irony is that creative tourism, in apparently offering an alternative to mass cultural tourism, may be far more effective in spearheading new forms of commodification. The object of commodification
shifts from the tangible heritage long valorized through cultural tourism towards the intangible culture of everyday life, leading to a further
‘colonization of the lifeworld’ (Lengkeek, 1996). It also seems that notions of ‘authenticity’ are shifting in models of creative tourism. The
material and contextual forms of authenticity so important in the
tangible heritage of cultural tourism are being replaced by more conceptual forms of authenticity which are judged according to the concept of the original performer or maker (Ex & Lengkeek, 1996). In the
co-creation of creative tourism experiences, conceptual authenticity is
arguably negotiated in situ by the host and the tourist, each playing a
role as the originator of the experience. This also represents a shift
from the externally-defined forms of distinction so prevalent in cultural tourism towards a more internal, skills-based model of distinction.
The intensity of such participative models of creative tourism makes
it unlikely that it will move into the mass market of cultural tourism.
However, creativity may well play an important part in mainstream
tourism experiences by adding to the atmosphere of places, forming
part of the ‘buzz’ apparently so important to attracting the creative
class. In view of this complexity perhaps creative tourism is not a
coherent ‘niche’ at all, but rather a series of creative practices linking
production, consumption and place. The creativity involved in creative
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tourism is also not limited to a single actor, such as the tourists themselves, but involves the creative interplay of producers, consumers, policy makers and landscapes to develop embedded creativity in tourism
experiences.
The evolving relationship between creativity and tourism may therefore force us to re-think some important aspects of contemporary tourism. In particular, the dichotomous roles of the tourist as sovereign
chooser or unfortunate dupe are eroded by the creative interplay of
different actors and contexts in the making and performance of tourism experiences. Tourists not only visit places, they also make them,
and the point of creative tourism should be to ensure that co-makership happens through an exchange of skills and knowledge with those
who are visited.
Acknowledgement—The author gratefully acknowledges the comments on earlier versions of
this article from colleagues at the Department of Leisure Studies at Tilburg University.
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Submitted 15 April 2011. Final version 1 July 2011. Accepted 19 July 2011. Refereed
anonymously. Coordinating Editor: John Tribe