International Journal of Latest Technology in Engineering & Management (IJLTEM)
ISSN: 2456-1770
www.ijltem.com Volume 1 Issue 1 ǁ June. 2016 ǁ PP 42-47
Corporate Social Responsibility In India
Dr. Seema Shokeen
, Faculty, Maharaja Surajmal Institute,
Affiliated to Guru Gobind Singh Indraprastha University,New Delhi, India.
Abstract: CSR is generally understood to be the way a company achieves a balance or mixing of financial,
ecological, and communal imperatives while at the same time addressing shareholder and stakeholder prospect.
Companies have become extra crystal clear in accounting and display public reporting due to force from
various stakeholders. CSR is an entrance point for considerate a number of firm-related and communal issues
and responding to them in a firm’s business policy. However, there is a collective and well-known view on
protecting the atmosphere and stakeholders welfare. Rising economies like India have also witnessed a number
of firms actively occupied in CSR activities, and the Ministry of Corporate Affairs has come up with deliberate
guidelines for firms to follow. The main objectives of this paper is to study the various evolution phases and
benefits of CSR. Further to study the challenges faced in CSR and to know the implementation of CSR
initiatives. The study is mainly based on secondary data. The importance of CSR emerged drastically in the last
decade. Over the time, CSR extended to include both community and economic interests
Key Words:- Corporate, Social, Initiatives, India, Programmes, Responsibility, Profits
I.
Introduction:
The recent and the most important step towards the CSR in India is ―The Companies Act 2013ǁthat mandates
2% CSR contribution for certain companies. By this India has become the first country to mandate corporate
social responsibility (CSR) through a constitutional provision. Companies in India have quite been proactive
in taking up CSR initiatives and integrate them in their trade processes. While some corporations have taken
every opportunity to make profit in spite of the impacts on society, benefiting from the slave trade, colonialism
and war, there is equally a history of a small minority of companies taking a more humanitarian approach by
(to some extent) considering the needs of employees or assisting the poor. The formation of cooperatives and
mutual’s as option forms to the corporation reflects the long- standing concerns around the impacts of
corporations.
Objectives of the study
1.
To study the evolution of corporate social responsibility (CSR) in India.
2.
To study the various benefits of CSR
3.
To study the social accountability and challenges in CSR
4.
To know the implementation of CSR initiatives
II.
Research methodology:
The study is mainly based on secondary data which has been collected from a variety of sources such as
Census Report, Annual reports of different ministries, five year plans, statistical abstracts, Govt. documents,
research journals and magazines and unpublished research reports and Ph.D. Thesis etc. To gain more
knowledge on this topic various academic literature reviews also.
III.
Rationale of the study
CSR is one of the topics most talked about especially in India. Organizations have long measured profit as the
main objective to be achieved and all the tactical actions directed towards the same. Though it is still one of
the major drivers for corporate activities but it is no longer considered as the only ―goalǁ. Companies
consider themselves as an essential part of the society and act in a socially responsible way that goes well
beyond the presentation of a scarcely defined economic function. The scope of CSR in India has emerged
since last decade.
IV.
Evolution of csr in india
India is a rising economy, here Corporate Social Responsibility (CSR) play significant
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Corporate Social Responsibility…
role in organizations. In Indian industry one can with no trouble notice a paradigm shift from corporate generous
contributor to being socially accountable. The significance of CSR is growing in Indian corporate scenario
because organization have understand that ultimate goal is not profit making beside this trust building is feasible
and assert able with communal relationship. The force of CSR has emerged in last two decades when Indian
organization realizes the significance of supporting in this cut throat rivalry era. Previous to this Indian
industries had money-oriented culture. In the hue and cry of LPG (Liberalization, Privatization and
Globalization) companies were only listening carefully toward revenue maximization which led public
backwash. To overcome this fashion CSR take part in an important role in sustainable growth which is only
probable when there is a equilibrium among profit and lowering social backwash or eradicating it. Now a day’s
company has become more translucent in their balance sheet. They are displaying public reporting in their
accounting. Companies are also incorporating their corporate social responsibility proposal in their annual
report.
Four phases of CSR development in India
First phase: The first phase of CSR is predominantly resolute by society, belief, family tradition, and
industrialization. Business operations and CSR engagement were based mainly on corporate self-regulation.
Being the oldest form of CSR, contributions and generosity still influence CSR practices today, especially in
community expansion. In the pre-industrialization era, which lasted till 1850, wealthy merchants shared a part
of their assets with the wider society by way of setting up temples for a spiritual cause. Moreover, these
merchants helped the humanity in getting over phases of famine and epidemics by providing foodstuff from
their godowns and money and thus securing an essential location in the society. With the entrance of colonial
rule in India from 1850s beyond, the approach towards CSR changed. The industrial families of the 19th
century such as Tata, Godrej, Bajaj, Modi, Birla, and Singhania were powerfully inclined towards financial as
well as communal considerations.The fundamental pattern of charity and philanthropy means that
entrepreneurs at irregular intervals donate money (e.g. to schools or hospitals) without any existing or longterm appointment. Charitable and philanthropic CSR is experienced outside the company, focusing on such
external stakeholders as communities and general societal welfare bodies.
Second phase : The second stage of CSR development in India (1914-1960) was the era of independence
struggle when the industrialists were hassled to show their devotion towards the profit of the society. Mahatma
Gandhi urged to the influential industrialists to distribute their wealth for the help of underprivileged segment
of the people. He gave the idea of trusteeship. This concept of trusteeship helped in the socio-economic
growth of India. Gandhi regarded the Indian companies and industries as ―Temples of Modern Indiaǁ. He
influenced the industrialists and business houses to build trusts for colleges, research and training institutes.
These trusts also worked to improve social reforms like abolition of untouchability, rural development, women
empowerment and learning.
Third phase : In the third phase from 1960-1980, CSR was prejudiced by the emergence of Public sector
undertakings to ensure proper allocation of wealth. This phase is also characterized by a move from business
self-regulation to strict legal and public regulation of business actions.Under the paradigm of the ―mixed
economyǁ, the role of the private division in advancing India receded. The public sector was seen as the prime
mover of development. The foreword of a regime of high taxes and a quota and licence system compulsory
tight boundaries on the private sector and not directly triggered corporate malpractices. Furthermore, state
organization established PSUs with the purpose of guaranteeing the appropriate allocation of wealth to the
needy. The PSUs were not very successful, Therefore there was a ordinary shift of hope from the public to the
private sector and their active participation in the socio-economic expansion. In 1965, the academicians,
politicians and businessmen set up a national workshop on CSR, where huge stress was laid on social
accountability and clearness. Despite these progressive acknowledgements, this CSR move toward did not turn
up at that time.
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Corporate Social Responsibility…
Fourth phase : In the fourth phase from 1980 beyond, Indian companies included CSR into a sustainable
business plan. With globalization and economic liberalization in 1990s, and incomplete withdrawal of controls
and licensing systems there was a boom in the financial growth of the nation. This led to the greater than before
momentum in industrial growth, making it possible for the companies to donate more towards social cause.
What started as charitable trust is now understood and received as responsibility.Globalization has changed
India into an important purpose in terms of production and built-up bases of TNCs are concerned. As Western
customer markets are becoming more and more
worried about labour and environmental principles in the developing countries, Indian companies who export
and produce goods for the worldwide market need to pay a close awareness to comply with the international
standard.
How to develop and implement csr initiatives: With company status, feasibility and sometimes continued
existence at stake, one of the essential roles of the HR leadership nowadays is to spearhead the development
and tactical implementation of the CSR throughout the organization and support sound commercial
citizenship. As HR leaders, we can influence three primary standards of CSR—morals, service practices and
community involvement—that relate either directly or indirectly to employees, customers and the local
community, as outlined below.
• Ethics : Ethical principles and practices are developed and implemented in transactions with all company
stakeholders. Commitment to ethical performance is widely communicated in an open statement and is
thoroughly upheld.
• Employment practices : Human resource management practices promote individual and specialized
employee development, variety at all levels and empowerment. Workers are valued partners, with the right to
fair labour practices, competitive earnings and benefits and a safe, harassment-free, family-friendly service
environment.
• Community involvement
The company fosters an open association that is sensitive to society culture and needs and plays a proactive,
supportive and combined role to make the community a improved place to live and conduct trade.
1) Use the procedure to understand the local society (for example, internal—the workforce—or external—
the community) at all stages of implementing CSR;
2) Create a wisdom of possession between the workers who set up a project and those who implement it.
Benefits of csr :The scale and nature of the benefits of CSR for an organization can vary depending on the
nature of the venture, and are hard to quantify, though there is a large body of literature exhorting business to
accept measures ahead of financial ones found a association between social/ecological performance and
financial performance. However, businesses may not be looking at short-run financial income when
developing their CSR plan. Some companies may put into practice CSR-type values without a clearly defined
team or planned.
Few intrinsic worth of CSR are mentioned as follows:
1.
Better Public Image : Companies that display their promise to various causes are supposed as less selfish
than companies whose corporate social responsibility goings-on are nonexistent. A corporation’s public
representation is at the pity of it’s social responsibility programs and how aware clients are of
them.Consumers feel good shopping at institutions that help the centre of population. Clean up your
public picture (and broadcast it to the world!).Corporations can get better their public image by following
nonprofits through monetary contributions and volunteerism.By publicizing their hard work and letting
the wide-ranging public know about their humanity, companies increase their chances of becoming
positive in the eyes of consumers
2. Boosts Employee Engagement : Workers like working for a company that has a good public image and
is continuously in the media for positive reasons. Happy employees almost always equal positive
output.Nearly 60% of employees who are proud of their company’s social responsibility are engaged at their
jobs. When companies show that they are devoted to getting better their communities through corporate giving
programs, they are more likely to attract and retain valuable, diligent, and engaged employees.If a company is
philanthropically minded, job-hunting individuals are more likely to apply and interview for available
positions. Once hired, employees who are occupied will stay with a company longer, be more creative on a
daily basis, and will be more creative than disengaged workers.
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3.
Brand differentiation: In jam-packed marketplaces, companies struggle for a unique selling proposal
which can divide them from the competition in the minds of customers. CSR can play a role in construction
client loyalty based on characteristic ethical values. Quite a lot of major brands, such as The Co-operative
Group and The Body Shop are built on moral values. Business service organisations can benefit too from
building a character for integrity and most excellent practice.
License to operate: Corporations are keen to avoid intervention in their business during taxation or set of laws.
By taking substantive deliberate steps, they can convince governments and the wider public that they are taking
issues such as physical condition and safety, diversity or the environment seriously, and so avoid interference.
This also applies to firms seeking to justify eye-catching profits and high levels of boardroom pay. Those
functioning away from their home nation can make sure they stay welcome by being good corporate citizens
with respect to labour principles and impacts on the surroundings.
5. Attract & Retain Investors : Investors who are bucketing money into companies want to know that their
finances are being used correctly. Not only does this mean that corporations must have sound business tactics
and budgets, but it also means that they should have a well-built sense of corporate social responsibility.When
companies contribute money to nonprofit organizations and support their employees to unpaid assistant their
time, they show to investors that they don’t just care about returns. Instead, they show that they have an
interest in the restricted and global community.Investors are more likely to be paying attention to and carry on
to hold up companies that demonstrate a promise not only to employees and clients, but also to causes and
organizations that impact the lives of others.
Encourages Professional & Personal Growth : When companies have a society of corporate social
responsibility, they can easily encourage volunteerism to their employees and give confidence them to
donate to nonprofit organizations. When employees add their time and money to worthy causes, they
expand both professionally and personally. By helping those in need and volunteering as teams,
employees learn how to work better jointly to achieve important projects. Additionally, employees
experience a individual sense of pride when they know that they work for a corporation that cares about
the society and encourages them to be adoring about worthy causes as well.
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Challenges in csr and social accountability : Among the challenges is the truth that the social and/or
ecological force differs across industries, difficult by the fact that the term CSR has dissimilar meanings to
diverse industry sectors in different parts of the world. Also, some may question if the message CEOs converse
about CSR is an add—on or part of company core business performance—or is it merely an artificial effort to
boost public relations? In a few organisations, CSR is still measured to mean compliance and philanthropy, even
though some huge companies are now placing CSR in a more tactical framework.Further, there is the question
of how to calculate CSR. One of the largest obstacles is lack of a exact, credible business case backed up by
presentation indicators and metrics that can be quantified and benchmarked. Further, investment in CSR is not
yet being taken critically by some organisations.Not all organisations may have the resources (for example,
funds, time, staff) to funnel into CSR initiatives. However, CSR programmes may not be costly or require a
most important time commitment. Organisations that are paying attention in CSR may decide to start with small
projects that showcase their promise to their workforce and the society. Social Work professionals with their
professional knowledge and know-how can help address this confront by considering different options and
initial creative approaches to CSR to in the corporation. Thus, it is at this point that the HR guidance, as the eyes
and ears of the organisation, is key to the CSR equation. Social Work professionals as HR leaders have the
know-how to manage programmes, policies and practices, to connect the organization and its stakeholders (for
example, owners, workers, administration, clients, creditors, the government and other community
organizations) in the value of CSR by focusing on connections, worker
relations, physical condition, security and community relations to provide their organizations with a
competitive advantage. Besides, the greatest challenge to CSR and accountability are in three areas.
FIRST, the companies have to decide to look at CSR and answerability as a core part of their business. Many
more companies are looking at the globe that way today than they were ten years ago, but it probably still is a
minority view and so part of the challenge is simply about the political will on the part of companies to look at
their impact through the prism of sustainability.
SECONDLY, there are two communities out there that apply huge pressure on business across all sectors:
clients and monetary institutions. Financial institutions have actually started to move significantly over the last
couple of years—a very significant expansion because it’s remaking the way market job.
THIRDLY, the government. Whether it’s through international deal agreements and the WTO or whether it’s
their own enforcement of laws or ―smartǁ rule that looks at creating incentives to engage the business
community as a colleague, the government leftovers an incredibly significant actor and can be a net
unconstructive, net optimistic
V.
Conclusion
Though many international retailers can now boast of a Code of Conduct, only a few have been able to roll out
a occupied scale and independent monitoring plan. The issues involve from ruling resources to conflict with
temporary business objectives. On the other hand, most suppliers consider fulfilment programmes a new
burden resulting in poor and unreliable partnership with their buyers when it comes to implement the code of
conduct. Outside challenge include cultural variety, understanding the restricted law and at times finding the
local law, finding local language and dialect skills, finding local audit and monitoring professionals who are
well conversant with the local issues, involving workforce, local communities, NGOs and other stakeholders.
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