National Conference
Library Information Science &
Information Technology for Education
(NCITE - 2015)
Organizing Committee:
Anil Kumar Jharotia
Vaibhav Bansal
Rahul Mittal
Dr. Ashima Bhatnagar Bhatia
J -147, 2nd Floor, Vikas Puri, New Delhi – 110018
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http://www.rtmonline.in
First Impression: 2015
© Modern Rohini Education Society(Regd.),
National Conference on Library Information Science & Information Technology for
Education (NCITE2015)
ISBN: 1-63102-455-8
No part of this publication may be reproduced or transmitted in any form by any means,
electronic or mechanical, including photocopy, recording, or any information storage and
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DISCLAIMER
The authors are solely responsible for the contents of the papers compiled in this volume.
The publishers or editors do not take any responsibility for the same in any manner.
Errors, if any, are purely unintentional and readers are requested to communicate such
errors to the editors or publishers to avoid discrepancies in future.
Published by
MODERN ROHINI EDUCATION SOCIETY
J-147, Second Floor, Vikas Puri, New Delhi-110018
E-mail: brand@rtmonline.in, http://www.rtmonline.in
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Modern Rohini Education Society, New Delhi-110018
Preface
Change is the most inevitable environment for Learning. With the use of new technologies education
and researches are evolving, strategic shifts have become imperative for organisations. “Digital India”
is a large umbrella program which will re-structure and re-focus several existing schemes to bring in a
transformative impact. This initiative will ensure that all government services and information are
available anywhere, anytime, on any device that is easy-to-use, seamless, highly-available and
secured. It aims everywhere mobile connectivity, broadband highways, public internet access
program, e-governance, e-kranti (which aims to give electronic delivery of services), information to
all, electronics manufacturing and jobs for IT. Strategic shifts such as new products and services,
market expansion, evolving growth strategies, innovative technology, new leadership, or mergers and
acquisitions and its management to achieve high impact, sustainable business results has become
challenging, complicated, and necessary for organisations.
In today's environment, a large amount of information needs to be processed to make a viable
conclusion in a library or in any community. This information, referred as big data, is collected from
various sources like social, geospatial, internet, etc and can even be directly provided by a human.
The main aims is to bring together the Researchers, Scientists, Engineers and Scholar students in all
area of Library Science, Computer Science, Information Technology, Engineering, Management,
Engineering and provides an forum for the dissemination of original research results, new ideas and
practical development experiences which concentrate on both theory and practices through web
conferencing. Professionals and experts from all India have been participated in National Conference
on Library Information Science & Information Technology for Education (NCITE’15). Besides at the
end of the conference Research Awards announced in three categories namely:
1. Manohar Research Award.
2. Mitra Best Research Paper Award.
3. Kailash Best Research and Knowledge Sharing Award.
Transforming organizations into proactive entities reduces costs eliminates duplication and non-valueadded processes, which is key to improving the bottom line and improving product and/or service
delivery at the same time.
For efforts like these to succeed, Institutions need increasingly realistic and secure environments that
they themselves manage. With emergence of virtual world, marketers will need to figure out how
users can interact with brands in these compelling environments. Interestingly, virtual worlds’ greatest
potential for business, may be not as an entertainment medium but as the next-generation means of
communicating and collaborating when people can’t be physically in the same place.
The objective of this National Conference on Library Information Science & Information
Technology for Education (NCITE'15) is to provide a platform for academicians and practitioners
who are involved in research in the field of Library Science, Computer Science, Information
Technology, Engineering, Management and Librarians have been contributed research papers for
Education. The Conference provides a leading forum for sharing the original research contributions
and practical development experiences among researchers and application developers understanding
on the role of ICT, Management Science and LIS Professionals in Knowledge Innovation and
Knowledge Management. Debate and develop strategies to manage information systems and libraries
in web environment. Identify and share ‘Best Practices’ developed and adopted by various
information systems and libraries, and Increase the expertise and provide the best possible platform
by educating students and attracting new researchers.
On behalf of Modern Rohini Education Society (Regd.) in general and on our personal behalf, we
would like to acknowledge the contributions from various authors. We are thankful to our Hon’ble
President Dr. (Mrs.) Archana Bansal for motivating us for various academic endeavours. We are also
thankful to Mr. Anil Kumar Jharotia, Mr. Rahul Mittal for their support and Thanks to Mr. Vaibhav
Bansal for technology support in making the NCITE’15 a successful conference, People across most
of the states participated; and we are able to published 87 papers successfully.
We also thank our publisher (www.rtmonline.in) for bringing the online version of NCITE’15
Proceeding and Proceeding in form of a Book in such a fine form.
27th August 2015
Editorial Committee
Contents
S. No.
Paper Name
Pg. No.
1
Libraries Services, Users Requirements and Social Media: Building Relationships
via Social Networks
Ruju Gadad, Rushanasab R. Gurikar
1
2
A Bibliometric Study on Research Trends in the Journal of Scientific and Industrial
Research
Dr. Anand Bandi, Amrit Kaur
6
3
Uses of Electronic Information Resources by Faculty Members in MIT College
Library, Moradabad: A Survey
Ravindra Mohan, Amit Gupta
14
4
RFID Technology for Identification, Security And Document Handling in Library
Satish Kumar, Anil Kumar Mishra
18
5
Core and Behavioural Competencies for Library Professionals in Panjab University
Chandigarh: A Survey
Dr. Rupak Chakravarty, Jyoti Sharma
22
6
Use of Digital Library Software to Develop Institutional Repository in IITS
Libraries: An Analysis
Dr. Manoj Kumar Verma
27
7
Greenstone: Open Source Software for Digital Library Development
Anil Kumar Jharotia, Shikha Verma, Jyoti
32
8
Right of Entry in Electronic Resources: Flows and GRIT in Institutional Libraries
K.Nazeer Badhusha, R. Natarajan
39
9
Collection and Preservation of Newspapers: A Case Study
Dr. Jawahar Lal
44
10
The Role of Computer and Internet in Education
Rahul Mittal, Vipul Partap
52
11
Mobile Technology and Applications for Libraries
Rajeev Kumar
61
12
Institutional Repositories and Digital Preservation in Libraries
Parvathamma K S
68
13
The Changing Nature of the Public Libraries with Expanding Learning Frontiers
with E- Learning
Dr. D. K. Shrivastava
72
14
Use of Social Networking Sites in Library and Information Centres
Aslam Ansari, Mehfoozul Hasan
84
15
Usage of E-Resources in Engineering Colleges of Greater Noida, G. B. Nagar, Uttar
Pradesh: A Comparative Study
Deepmala, Ashok Kumar Upadhyay
90
16
The Declining Traditional Print Books Reading Behaviour of the Public Libraries
Readers with Switch to Jump with ibooks And ebooks Reading: User Experience
Dr. D. K. Shrivastava, Shashi Jain, Pritima Vyas, Sunita Kumari, Manisha Mudagal,
Yogendra Singh Tanwar
97
17
Knowledge Management in KendriyaVidyalaya Libraries
Parna Ghosh
111
18
Social Networking and Library Consortia
Pratibha Gautam
118
19
Present Status of Convergence Web 2.0 Technology in Technical Libraries Web
Page: A Study of IIT Libraries in India
Sur Chandra Singha, Sumit Paul, Pradip Kumar Singha
125
20
Big Data: Introduction to Applications in Libraries
Purnima Joshi
131
21
Plagiarism and Research Misconduct: A Study
Sanjay Kumar Jha, Pratibha Pritam
135
22
DSPACE: A Dais For Digital Resources
Sudha Kaushik, Dr. Somvir
141
23
Analyzing of Cluster, Grid & Cloud Computing
Shweta Agrawal, Dr. P. C. Agrawal
147
24
Information Literacy in India: Enhancing Services to the Research Community in
the Digital Environment
Rajeev Mishra, Dr. Ashok Kumar Upadhyay
156
25
Information Literacy Knowledge Management
Bhupender Kumar, Anil Kumar Singh
161
26
Accessing Knowledge through the Attributes and Popularity of Search Engines
Uma Pandey, Dr. (Ms.) Shiva Kanaujia Sukula
166
27
Reinventing library as Green Library: Beginning of Great Transformation
Dr. (Mrs) KusumLata Malik
177
28
Cloud Computing and its Applicationa in Library Services
Rajpal Singh Rajpurohit
184
29
Role of E- Resource Management in Academic Libraries
Dr. Pankaj Kumar
189
30
Total Quality Management is not A Quick Fix for Libraries
Dr. Mange Ram
193
31
Digitization process in Library and Information Center: Problematic Approach
Kasifa Khatoon, Aslam Ansari
198
32
Library Reach to User through Social Media: Prospects and Problems a Practical
Approach to LPU
Jitu Mani Das
203
33
RFID Technology: A Gatekeeper to Library Security
Dr. Raj Bala Gaur
209
34
Cloud Computing: An Innovative Tool for Library Services
Rekhraj Sahu
213
35
Mobile Technology: Use in Library
Sonali Malhotra, Harpreet Kaur
218
36
An Perspective on ICT Implementation at Karnataka Judical System
Meera B.J
221
37
A Study on Determining the User Awareness to Evaluate the Effectiveness of Digital
Reference Services Provided by Academic Library of Engineering and Technology
Institutions in Tamilnadu
K. Chandraprabha, Dr.K.Chinnasamy, Dr.S.Janakiraman
227
38
The Impact of Information Communication Technology Act in Communication
Studies
Richa Chandi, Rana khan
235
39
Use of SNS by Library Professionals and Users: An Overview
Atika Khursheed, Aslam Ansari
238
40
Role of Mobile Communication in Rural Development: A Study of Karala Village
Nidhi Chaudhry, Dr. Nisha Singh
244
41
A Comparative Study on Total Quality Management of Library Services in Tamil
Nadu University Libraries
Dr. I. Ravi Kumar Kennedy
250
42
A Paradigm of Knowledge Management in Academic Library: Some Innovative
Experiments
R. R. Kuralkar
255
43
Academic Libraries with RFID
Anil K. Mishra, Jyoti Verma
259
44
Emotional Intelligence of Teachers in Work Performance
S.Jerslin, Dr .N. Devaki
262
45
Library Automation: What, Why and How?
Pankaj K. Bhardwaj
266
46
A Literature Survey of Signature Recognition and Verification System
Vaibhav Bansal
271
47
Developing of Digital Library through GSDL: An Experience at GITAM
Pushplata
276
48
Review on WSN Applications with some Issues
Prachi Arora
282
49
Potentiality of Cloud Computing in Library Storage, Access and Retrieval: A
Critical Analysis
Medha Ray, Souvik Koner
287
50
Use of Library Management Software by Selected University Libraries of Delhi: A
Study
Jitendra Kumar, Tanuja Kumari
296
51
Cloud Computing in College Libraries
Ram Nath (Maurya), Jai Prakash
303
52
Web Based Customized Information System: A Model Concept
Shyamanta Boro
307
53
PKP and its Open Journal System: An Initiative in Open Access Scholarly
Environment
Satish Kumar, Anil K. Mishra
312
54
Surfacing a New Platform in MLIS: A Pathway of Gen-Next Library System
Dr. Dharmendra Harit, Nasim Ali, Lalita Rani
318
55
Models of Information Seeking Behavior
Sarita Mohan, Dr. C. K. Sharma
323
56
Elements of Collection Development: A Perspective
Madhuri Gangal, Dr. S. P. Singh
327
57
Exchange of Meta data: A Concept towards Future
Bikramaditya Barman
331
58
Total Quality Management in Academic Library
Kanupriya, Khurshid Anwar, Dalip Singh
338
59
Radio Frequency Identification (RFID)
Shyam Bihari Gupta, Gunjan Gupta
343
60
Information Technology for Education Role in Modern Educational Practices
Suman Singh
347
61
E-Resource Management in Digital Library
Shalini
354
62
Bibliographic Information Service using Zotero
Dr. Jyoti Bhabal
357
63
Influence of Internet and Digital Media on Library Service
Jyoti Verma
362
64
Mobile Phone based Library Services
Dr. Anil Kumar Dhiman
365
65
Title: Challenges in setting up the Web based Online Public Access Catalogue (Web
OPAC) at Library cum Documentation Centre of ICHR: A Case Study
Ramesh Yernagula
370
66
Application of Radio Frequency Identification Technology (RFID) in LIS Media
Centre
Vijay Singh, Vijay Singh Chauhan, Devendra Mani Pandey
374
67
Library Security Rethinking: A Study
Dr .M. Ananda Murugan
381
68
Open Access Journals in the field of Library Science and Information Technology :
An Analysis
Dr. Anil Agrawal
385
69
Knowledge Management in Academic Libraries
Dr. Rakhi Tyagi
390
70
Cloud Computing and Libraries
Anshu Bansal
396
71
Integrating ICT in Education is a Catalyst to Promote Universal Design for Learning
for Students with Special Needs: Need, Challenges, and Possible
Ratan Sarkar
402
72
Digitisation of Library Material in Academic Library: Challenges and Issues
Sushma R. Mawande
413
73
E-Learning Initiatives in India: An Overview
Urmila Devi
418
74
Effective Teaching using Blended Learning Models
Dr. N. Devaki, M. Deivam
422
75
LIS Services in E & M Learning Technology
Dr. Durga Prasad, Deepak Shukla
427
76
Relevance of Ict in Teacher Education
R. Kington, Dr. N.Devaki
435
77
Awareness of Open Source Software for the Library Professionals
N. Chidambaranathan, G. Elanjiyam
441
78
Management of Institutional Repositories in Academic Libraries by using D-SPACE
Tribeni Devi, Lavita Deka
448
79
Awareness of ‘Big Data’ Among the Library Professionals in the Research Libraries
of Odisha
Dr. Sanghamitra Dalbehera
451
80
Mobile Applications and Information Resources for Library Users
Jatinder Kumar, Dr. Suman Sumi
456
81
Gender Equation: Role of ICT’s in Women Empowerment
Dr. Anjani Kumar Jha
462
82
Role of Information Literacy in Curriculum
Mohd. Hanif
468
83
Open Access Repositories (OARS) in India: An Evaluative Study
Dr. Rajesh Kumar Singh
472
84
Digital Library and its Advantages
S. D. Singh, Shrikrishan Thapliyal
478
85
Powering Education with Mobile Technology through M- Learning
Vijay Laxmi, Anil K Jharotia
482
86
Web 2.0 Applications in Library Services: Special Focus on Library and Information
Science Blogs
B. VijayLakshmi, Dr. A. Thirumagal
487
87
Application and Uses of Information Communication Technology (ICT) in Academic
Library, SHIATS, Allahabad: A Study
Monisha Grey
492
THE ROLE OF COMPUTER AND INTERNET IN
EDUCATION
Rahul Mittal | Associate Professor | Tecnia Institute of Advanced Studies | Rohini | Delhi |
rahul.rahlmus@gmail.com
Vipul Partap | Assistant Professor | Maharaja Agresen Institute of Management Studies | Rohini | Delhi |
vipulpartap@rediffmail.com
Abstract : Computer and Internet play a significant role in education sector. The role of
Information communication technology (ICT) in education at present is influencing every aspect
of human life. The technology is playing its important role in work places, business, education,
and entertainment. ICT is being recognized by the people as catalysts for change; change in
working conditions, handling and exchanging information, teaching methods, learning
approaches, scientific research, and in accessing information.
Therefore, this paper discusses the roles of ICT, the promises, limitations and key challenges of
integration to education systems. The paper tells us about the benefits of ICT in education; the
existing promises of ICT use in education systems of some developing countries and the
limitations and key challenges of ICTs integration to education systems. But regardless of all the
limitations, ICT benefits education systems to provide quality education in alignment with
constructivism, is a contemporary paradigm of learning.
Key words: Computer, Internet, Information, Communication, Technology, Teaching Methods, Education.
INTRODUCTION
ICTs are making dynamic changes in society. They are influencing all aspects of life. The influences are felt
more and more at schools. Because ICTs provide both students and teachers with more opportunities in adapting
learning and teaching to individual needs, society is, forcing schools aptly respond to this technical innovation.
ICTs greatly facilitate the acquisition and absorption of knowledge, offering developing countries
unprecedented opportunities to enhance educational systems, improve policy formulation and execution, and
widen the range of opportunities for business and the poor. One of the greatest hardships endured by the poor,
and by many others, who live in the poorest countries, in their sense of isolation, and ICTs can open access to
knowledge in ways unimaginable not long ago.
In Watson’s (2001) description, ICTs have revolutionized the way people work today and are now transforming
education systems. As a result, if schools train children in yesterday’s skills and technologies they may not be
effective and fit in tomorrow’s world. This is a sufficient reason for ICTs to win global recognition and
attention. For instance, ICTs are dependable tools in facilitating the attainment of one of the Millennium
Development Goals (MDGs), which is achievement of universal primary education by the year 2015. Kofi
Anan, the former United Nations Secretary General, points out that in order to attain the goal of Universal
Primary Education by the year 2015; we must ensure that information and communication technologies (ICTs)
unlock the door of education systems. This indicates the growing demand and increasingly important place that
(ICTs) could receive in education. Since ICTs provide greater opportunity for students and teachers to adjust
learning and teaching to individual needs, society is, forcing schools to give appropriate response to this
technical innovation.
Even though ICT play significant roles in representing equalization strategy for developing countries, the reality
of the digital divide- the gap between those who have access to, and control technology and those who do not,
make a huge difference in the use of ICT. This means, that the introduction and integration of ICTs at different
levels and various types of education is the most challenging undertaking. Failure to meet the challenges would
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National Conference on Library Information Science and Information Technology for Education
mean a further widening of the knowledge gap and deepening of existing economic and social inequalities
among the developed and the developing countries.
The purpose of this article is to discuss the benefits of ICT use in education, in the enhancement of student
learning and experiences of some countries in order to encourage policy makers, school administrators, and
teachers pay the required attention to integrate this technology in their education systems. It highlights the
benefits of ICT in education, existing promises, and the limitations and challenges of integration to education
systems.
Operational definition of terms Information Communication Technologies (ICT) refers to the computer
and internet connections used to handle and communicate information for learning purpose.
E learning: - is a learning program that makes use of an information network- such as the internet, an intranet
(LAN) or extranet (WAN) whether wholly or in part, for course delivery, interaction and/or facilitation. Webbased learning is a subset of e learning and refers to learning using an internet browser such as the moodle,
blackboard or internet explorer (Tinio, 2002).
Blended Learning: - refers to learning models that combines the face-to-face classroom practice with elearning solutions. For example, a teacher may facilitate student learning in class contact and uses the moodle
(modular object oriented dynamic learning environment) to facilitate out of class learning.
Constructivism: - is a paradigm of learning that assumes learning as a process individuals ‘’construct’’
meaning or new knowledge based on their prior knowledge and experience (Johassen, 1991). Educators also call
it the emerging pedagogy in contrast to the long existing behaviorism view of learning.
Learner-centered learning environment: - is a learning environment that pays attention to knowledge, skills,
attitudes, and beliefs that learners bring with them to the learning process where its impetus is derived from a
paradigm of learning called constructivism. It means students personal engagement to the learning task using the
computer and or the internet connection.
THE BENEFITS OF ICT IN EDUCATION
The uses of ICT is making major differences in the learning of students and teaching approaches. Schools in the
Western World invested a lot for ICT infrastructures over the last 20 years, and students use computers more
often and for a much larger range of applications (Volman, 2005). Several studies reveal that students using ICT
facilities mostly show higher learning gains than those who do not use. For instance, Kulik’s (1994) finding
across 75 studies in the United States showed the following.
Students who used computer tutorials in mathematics, natural science, and social science score significantly
higher on tests in these subjects. Students who used simulation software in science also scored higher. The
findings also indicated that primary school students who used tutorial software in reading scored significantly
higher on reading scores. Very young students who used computers to write their own stories scored
significantly higher on measures of reading skill. Moreover, students who used word processors or otherwise
used the computer for writing scored higher on measures of writing skill. Furthermore, the use of ICTs in
education also shifts the learning approaches. As put by (Bransford, Brown, and Cocking, 1999) cited in
Volman (2005), there is a common belief that the use of ICTs in education contributes to a more constructivist
learning and an increase in activity and greater responsibility of students. This limits the role of the teacher to
supporting, advising, and coaching students rather than merely transmitting knowledge. The gradual progress in
using computers changes from learning about computers, to learning computers, and finally to learning with
computers (Volman, 2005).With respect to introducing ICT technologies in schools, Olson (2000) advises to
explore the following questions as bases for in service teacher education. These are
How can the theoretical ideas tested in practice?
What does practice say back to these theoretical ideas?
How is useful negative feedbacks obtained?
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What might be substantive talking points about the new processes? What is practical from a classroom
perspective?
What does talking about the new say about the nature of existing technology? Is it adequate?
What scaffold needs for the next stage?
On the other hand, teachers’ reluctance to adopt innovations need to be seen in the context of existing
technology and commitments. Fullen (1989) cited in Watson (2001) states that change or improvement can
happen at schools if teachers understand themselves and understood by others. For instance, many teachers are
currently not in a position to make informed judgments on ICTs to support their teaching goals. Clearly a variety
of factors still do make using ICT in the curriculum problematic (Watson, 2001). Because of this, the influence
of ICT did not bring revolutionary changes at schools. For instance, the National ICT survey in the Netherlands
shows that most primary-school students use computers less than once a week and there are still many
secondary school teachers who do not use ICT at all (Volman, 2005). Most often, they use computers for drilland-practice and word processing.
In recent years however, there has been a growing interest to know how computers and internet can best utilized
to improve effectiveness and efficiency of education at all levels and in both formal and non formal settings. As
there is a shift of theories explaining learning processes, ICTs become handmaiden for learning activities.
Voogt’s (2003) description on the major roles, distinguished ICTs as an object for study, an aspect of a
discipline or a profession, and a medium of instruction. As a medium of instruction, ICTs fit to realize and
implement the emerging pedagogy of constructivism (Davis, 1997; Office of Technology Assessment, 1995;
Panel on Educational Technology, 1997; Watson, 1996) in Voogt (2003). Moreover, Voogt (2003) differentiated
between traditional learning setting and constructivist approaches. The former considers learning as
transmission of knowledge to students, which is the sole responsibility of the teacher. On the other hand, the
constructivist approach considers learning as authentic and learner centered. ICT, the computer for example is a
great help in the constructivist approach, where one can design simulated and individualized learning
environments to students.
Tinio (2002) describes each of the pedagogic aspects in the table above in terms of implication for ICT use as
follows.
Active learning: - ICT-enhanced learning mobilizes tools for examination, calculation and analysis of
information in order to provide a platform for student inquiry, analysis and construction of new information.
The learners therefore, learn as they do and, whenever appropriate work on real-life problems in-depth.
Moreover, ICT makes the learning less abstract and more relevant to their life situations. In contrast to
memorization-based or rote learning, that is the feature of traditional pedagogy; ICT-enhanced learning
promotes increased learner engagement. ICT-enhanced learning can also be ‘just-in-time’ learning that the
learners choose what to learn when they need.
Collaborative learning: - ICT-supported learning encourages interaction and cooperation among students,
teachers, and experts regardless of where they are. Apart from modeling real world interactions, ICT-supported
learning provides opportunity to work with students from different cultures, thereby helping to enhance learners
teaming and communication skills as well as their global awareness. It models learning done throughout the
learner’s lifetime by expanding the learning pace to include not just peers but also mentors and experts from
different fields.
Creative learning: - ICT-supported learning promotes the manipulation of existing information and the creation
of real-world products rather than the duplication of received information.
Integrative learning: - ICT-enhanced learning promotes a thematic integrative approach to teaching and
learning. This approach eliminates the artificial separation between the different disciplines and between theory
and practice, which characterizes the traditional approach.
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Evaluative learning: - ICT-enhanced learning is student-directed and diagnostic. Unlike static, text or printbased education, ICT-enhanced learning recognizes the presence of different learning pathways to explore and
discover rather than merely listen and remember.
The discussion above clearly elaborates the role of ICTs in facilitating the pedagogy of schools in the
information society. As put by (Davis, 1997; Office of Technology Assessment, 1995; panel of Education
Technology, 1997; Watson, 1996) in Voogt (2003), ICT is becoming more fitting to realize and implement the
emerging pedagogy of constructivism. Nevertheless, an International study by Pelgrum and Anderson (1999) in
Voogt (2003) shows a major obstacle for ICT integration in education and that is the difficulty of integrating
computers and internet into classroom practices. Teachers’ lack of competence and enthusiasm to use computers
in the instructional processes also contribute for the difficulty. However, in order to improve, and make optimal
use of ICTs, changes in the pedagogic approaches and classroom strategies as well as integrating ICT in teacher
training and staff development practices accompanied by teacher motivation schemes are imperative. Generally,
Voogt (2003) describes the following functions of ICT in education.
ICT as object. It refers to learning about ICT. Mostly organized in a specific course. What is being learned
depends on the type of education and the level of the students? Education prepares students for the use of
ICT in education, future occupation, and social life.
ICT as an ‘assisting tool’. ICT is used as a tool, for example while making assignments, collecting data and
documentation, communicating, and conducting research. Typically, ICT is used independently from the
subject matter.
ICT as a medium for teaching and learning. This refers to ICT as a tool for teaching and learning itself, the
medium through which teachers can teach and learners can learn. It appears in many different forms, such
as drill and practice exercises, in simulations and educational networks.
ICT as a tool for organization and management in schools.
EXAMPLES OF ICT USE IN EDUCATION SYSTEMS OF DEVELOPED COUNTRIES
Most of the developed countries have applied ICTs in the 1980s to the level of K- 12 education for a variety of
reasons, which are still valid. Some of the reasons as discussed by Pedro and et.al (2004), are as follows:
A new society requires new skills - ICTs increasingly pervade every aspect of life (work, learning, leisure,
and health). Because ICTs are excellent tools for information processing, the new generation needs to
become competent in their use, should acquire the necessary skills, and therefore must have access to
computers and networks while at school (Kok, 2007). Schools are information and knowledge holding
institutions. Therefore, ICT should be fundamental information management tool at all levels of an
educational system, from classroom to ministries.
A Quest for Quality learning - Schools should profoundly revise present teaching practices and resources
to create effective learning environments and improve life-long learning skills and habits in their students.
ICTs are versatile, and powerful tools that can help in this purpose and should therefore present in every
classroom, library and teacher room.
Developed nations are using ICT in their education systems. For instance, in the United Kingdom, ‘rising of
standards’ of teaching and learning has become intertwined with the use of ICTs (Watson, 2001). Using
digital technology for improving the delivery of education has enormous potential to raise standards and
increase employability.
77% of Swiss students reported using a computer several times a week to prepare their courses and
assignments. Only 3% reported never using a computer for course preparation. As indicated in the OECD
(2002) document, the average number of students per computer is an indicator of students’ accesses to new
technologies. As some data from OECD (2002) shows, the percentage of students with access to computer
varies from 25% in Italy to 90% or more in Canada, Finland, and New Zealand. Computer use also varies
between students of primary and secondary schools; where the later generally having greater access.
Implications of ICT-Enhanced Education for Policy and Planning:- There is a common belief that ICTs
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The Role of Computer and Internet in Education
have significant contributions to changes in teaching practices, school change and innovations, and
community services. Thus, policy makers and project leaders should think in terms of input factors that can
work together to observe the right impact of ICT in education. Matching the introduction of computers with
national policies and programs related to changes in curriculum, pedagogy, assessment, and teacher training
is more likely to result in greater learning of students and other out comes (Kozma, 2005). OECD’s
international survey (2002) of upper secondary schools in 17 countries reveals computer availability for
students; use of ICTs by teachers; ICTs activities as a part of student assignment; the role of ICTs in
teaching and learning; staff development; co-operation with other sch1ools and organizations; and obstacle
to using ICTs in schools and found great variations among the countries with respect to the mentioned
variables.
PROMISES OF ICTS USE IN DEVELOPING COUNTRIES
The World Links program The World Links program is a good initiation in the form of a project, originally
managed by the World Bank to place internet-connected computers in secondary schools and train teachers in
Africa, Latin America, the Middle East, and South and Southeast Asia. The goal of the program is to improve
educational outcomes, economic opportunities, and global understanding for youth using information
technology and new approaches to learning. Services provided by the program include:
Feasibility studies and consultation on connectivity solutions and telecenter management.
Internet connectivity for secondary schools in developing countries.
School-to-school partnerships, as well as regional and global partnerships with public, private, and
non-governmental organizations.
Teacher professional development on issues of technology in the context of innovative pedagogy.
Workshops for policy makers on coordination of policies and implementation strategies.
With the help of the World Links program, many countries are now using ICTs as ways of providing teachers
with new skills and introducing innovative pedagogies in the classroom. For example, teachers in Chile acquired
familiarity with computers for professional (eg. student marks, parent reports) and out-of-classroom tasks (e.g.
searching for educational content on the web and lesson-planning activities). The program also provides 200
hours of teacher training that include an introduction to ICT, use of the internet for teaching and learning, use of
tele-collaborative learning projects, integration of ICTs into the curriculum and teaching, and innovative
pedagogical approaches. Because of this, majority of teachers and school principals report that teachers trained
with computer and teaching skills gained positive attitudes about technology and about teaching.
Moreover, some Asian countries such as India, Thailand, and Indonesia realized the importance of ICT
integration to their education policies. They are also investing in ICT infrastructure for schools and creating
network links of education institutions. On the other hand, developed countries are now making online
education, smart schools, and virtual universities more of a norm. Developing countries are also fast catching.
For instance, the Government of India, announced an ambitious program titled ‘Vidya vahini’ that is to create
computer laboratories with facilities like internet access, an online library, academic services and web-casting
across 60 thousand schools in the country in 2003. Vietnam has also invested to develop a computer based
information network system for education called Education Network (EdNet) and improve computer facilities at
educational institutions. EdNet is the country’s first step towards developing a computer based information
network system for education. Thailand also launched School Net, which has connected 4758 schools
throughout the country. School Net Thailand is using the internet to improve the overall standard of education in
the country by reducing the gap in quality of education between schools in urban and rural areas. Pakistan
invested 5.18 million US dollar to provide connectivity across universities, secondary and primary schools in
2003. ICTs make curriculum implementation learner-centred with a self-learning environment that enables the
student customize his/her own learning experiences. In this respect, Malaysia initiated the concept of smart
school, a learning institution with objectives to foster self-assessed, self-paced, and self-directed learning
through the application of ICTs. The Sri Lankan Government also runs several key initiatives connecting 92
education centres across provinces, regions and sectors to the ministry, and developing computer-training
centres at 8 hundred selected schools. In Namibia, integrating ICT into education and training systems, issues of
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access to the local and global knowledge and information found to be important. For this, the education and
training sector created the ICT policy for education to enhance the use and development of ICT for education
and training. Hence the five distinct development areas for the use of ICT mentioned in the policy are:
(1) Investigation and development of appropriate ICT solutions
(2) Deployment of ICT
(3) Maintenance and support of ICT
(4) ICT literacy
(5) ICT integration.
The policy document also describes the provision and advantages of ICT as follows:
ICT provides a great deal of advantage in the delivery of equitable quality education thereby providing an
opportunity to improve the lives of our people. The need to use new technologies to raise the quality and
efficiency of education cannot be overemphasized. It is imperative that we expose our children, parents, and
teachers to ICT to improve the quality of education and technical proficiency of our human resources, thus
leading to increased productivity and accelerated development. We must also prepare our citizens to adapt to the
global economy and participate in electronic commerce. In addition, we must provide our children with a greater
understanding of other peoples and cultures, thus defending our renewed legacy of peace and tolerance.
Moreover, few of ICTs benefits to the classroom and the education process mentioned in the document are that
ICTs:
Offer the opportunity for more student-centered teaching.
Provide greater opportunity for teacher-to-teacher and student-to-student communication and collaboration.
Give greater exposure to vocational and workforce skills for students.
Provide opportunities for multiple technologies delivered by teachers.
Create greater enthusiasm for learning amongst students.
Provide teachers with new sources of information and knowledge.
Prepare learners for the real world.
Provide distance learners country-wide with online educational materials.
Provide learners with additional resources to assist resource-based learning.
Furthermore, the document states ICTs to cover all the technologies used for holding and communicating
information and their use specifically in education with overall policy goals of:
Producing ICT literate citizens.
Producing people capable of working and participating in the new economies and societies arising from
ICTs and related developments.
Leveraging ICT to assist and facilitate learning for the benefit of all learners and teachers across the
curriculum.
Improving the efficiency of educational administration and management at every level from the classroom,
school library, through the school and on to the sector as a whole.
Broadening access to quality educational services for learners at all levels of the education system.
Set specific criteria and targets to help classify and categorize the different development levels of using ICT
in education.
LIMITATIONS OF ICT USE IN EDUCATION
ICT as a modern technology that simplifies and facilitates human activities is not only advantageous in many
respects, but also has many limitations. Many people from inside and outside the education system, think of ICT
as “Panacea” or the most important solution to school problems and improvements. However, many conditions
can be considered as limitations of ICT use in education. The limitations can be categorized as teacher related,
student related, and technology related. All of them potentially limit the benefits of ICT to education.
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Teachers’ attitude plays an important role in the teaching-learning process that utilizes computers and internet
connections. Although teachers’ attitude towards use of these technologies is vital, many observations reveal
that teachers do not have clarity about how far technology can be beneficial for the facilitation and enhancement
of learning. Of course, some teachers may have positive attitudes to the technology, but refrain from using it in
teaching due to low self-efficacy, tendency to consider themselves not qualified to teach with technology. In this
respect, Bandura (1986) describes self-efficacy as “individual’s opinion of capabilities to organize and perform
courses of actions to achieve particular types of performances.” Moreover, as identified by Brosnan (2001),
attitude, motivation, computer anxiety, and computer self-efficacy are factors affecting teachers’ use of
computers in their lessons. Teacher resistance and lack of enthusiasm to use ICT in education may also be
another limitation.
Furthermore, many teachers may not have the required IT skills and feel uncomfortable, nor do they have
trainings needed to use the technology in their teaching. Unless teachers develop some basic skills and
willingness to experiment with students, ICT use in education is in a disadvantage (Brosnan, 2001).
On the other hand, the limitation of ICT use in education is related to student behaviour. Appropriate use of
computer and the internet by students have significant positive effects on students’ attitude and their
achievement. Students tend to misuse the technology for leisure time activities and have less time to learn and
study. Yousef and Dahmani (2008) described online gaming, use of face book, chat rooms, and other
communication channels as perceived drawbacks of ICT use in education, because, students easily switch to
these sites at the expense of their study. Internet access at home, for instance, may be a distraction because of
chat rooms and online games, reducing the time spent in doing assignments and learning (Kulik, 1994).
Therefore, the impact of availability of ICT on student learning strongly depends on its specific uses.
If ICT is not properly used, the disadvantage will overweight the advantage. For example, while students use the
internet, it may confuse them by the multiplicity of information to choose from. As a result, the teacher spends
much time to control students from websites unrelated to the learning content. The various literature in the area,
identify the following limitations of ICT use in education as related to student behaviour.
Computers limit students’ imaginations.
Over-reliance on ICT limits student’s critical thinking and analytical skills.
Students often have only a superficial understanding of the information they download.
Computer-based learning has negative physical side-effects such as vision problem.
Students may be easily distracted from their learning and may visit unwanted sites.
Students tend to neglect learning resources other than the computer and internet.
Students tend to focus on superficial presentations and copying from the internet.
Students may have less opportunity to use oral skills and hand writing.
Use of ICT may be difficult for weaker students, because they may have problems with working
independently and may need more support from the teacher.
The other limitation of ICT use in education is technology related. The high cost of the technology and
maintenance of the facilities, high cost of spare parts, virus attack of software and the computer, interruptions of
internet connections, and poor supply of electric power are among the technology related limitations of ICT use
in education.
THE KEY CHALLENGES OF ICTS INTEGRATION IN EDUCATION
The integration of ICTs in education systems may face various challenges with respect to policy, planning,
infrastructure, learning content and language, capacity building and financing. ICT-enhanced education requires
clearly stated objectives, mobilization of resources and political commitment of the concerned bodies. Tinio
(2002) discusses issues such as analysis of current practices and arrangements, identification of potential drives
and barriers, curriculum and pedagogy, infrastructure and capacity building to be considered in the formulation
of policy and planning. In addition, it is wise to specify educational goals at different education and training
levels as well as the different modalities of ICT use that can facilitate in the pursuit of the goals. Policy makers
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then, need to know the potentials of ICTs in applying different contexts for different purposes. Other
challenging points at the level of policy and planning are identification of stakeholders and harmonization of
efforts across different interest groups, the piloting of the chosen ICT-based model, and specification of existing
sources of financing and the development of strategies for generating financial resources to support ICT use
over the long term.
The infrastructure challenges that may exist are absence of appropriate buildings and rooms to house the
technology, shortage of electric supply and telephone lines, and lack of the different types of ICTs. Because of
this, one need to deal with infrastructure related challenges before the planning of ICTs integration to education
systems.
With respect to challenges of capacity building, we have to develop competencies of teachers and school
administrators for the successful integration of ICT in the education system. In fact, one impeding factor of ICTs
integration in education systems is the skill gap of people implementing it (Tinio, 2002). For instance, teachers
need professional development to gain skills with particular applications of ICT, integration into existing
curricula, curricular changes related to its use, changes in teacher role, and on underpinning educational theories
such as constructivism/or student-centered learning. Because of this, any attempt of ICT integration in education
should parallel with teachers professional development. The school leadership also plays a key role in the
integration of ICT in education. Lack of support from the school administration is also a big challenge. Thus, for
the effectiveness of ICT integration, administrators must be competent and have a broad understanding of the
technical, curricular, administrative, financial, and social dimensions of ICT use in education.
Furthermore, learning content and language also challenge the integration of ICT in education. Content
development is a critical area that educators overlook. In integrating ICT in education, we have to care for the
relevance of the learning content to the target groups. With respect to language, English is the dominant
language in many of educational software, while English language proficiency is not high in many of the
developing countries, and this is one barrier in the integration of ICT to education. Another great challenge is
the financing. ICTs in education programs require large capital investment and developing countries need to
predict the benefit of ICT use to balance the cost relative to the existing alternatives. Potential sources of money
and resources for ICT use programs suggested are grants, public subsidies, fund-raising events, in kind support
from volunteers, community support, revenues earned from core business, and revenues earned from ancillary
activities (Tinio, 2002). Overcoming the mentioned challenges may help education systems benefit the most
from this technology.
SUMMARY AND THE WAY FORWARD
Information communication technologies are influencing all aspects of life including education. They are
promoting changes in working conditions, handling and exchanging of information, teaching-learning
approaches and so on. One area in which the impacts of ICT is significant, is education. ICTs are making major
differences in the teaching approaches and the ways students are learning. ICT-enhanced learning environment
facilitates active, collaborative, creative, integrative, and evaluative learning as an advantage over the traditional
method. In other words, ICT is becoming more appropriate in the realization and implementation of the
emerging pedagogy of constructivism that gives greater responsibility of learning for students. Several surveys
are showing that ICT use in education systems of developed nations has comparatively advanced than ICT use
in education systems of developing nations. In addition, the major promises of ICTs use in education systems of
developing countries focus on training teachers in new skills and introducing innovative pedagogies into the
classrooms, investing on ICT infrastructure for schools and creating networks among educational institutes,
improving overall standard of education by reducing the gap in quality of education between schools in urban
and rural areas, initiation of smart school with objectives to foster self-paced, self-assessed, and self-directed
learning through the applications of ICTs, and developing ICT policy for education and training. The major
limitations of ICT use in education are teacher related, student related, and technology related. In addition, the
key challenges of ICTs integration into education systems discussed relate to policy, planning, infrastructure,
learning content and language, capacity building and financing.
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The Role of Computer and Internet in Education
ICTs, despite their known limitations, are believed to be beneficial in this regard. The computer and the internet
are especially useful to enhance student engagement in learning and positively impact student performance and
achievement. Moreover, their usefulness is more apparent in the 21st century, where the time is an era of
information rich that the conventional modes of teaching learning could hardly handle it. This article strongly
recommends the mainstreaming of ICT utilization (particularly the computer and internet) in education systems
at levels, for they benefit curriculum implementation and enhanced student learning. Therefore, education policy
makers, educators and all concerned should evaluate and recognize the roles of ICT in education in order to
work for the effective functioning of this technology in their education systems.
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