Drawing on the Doctor-Patient Relationship in e-Health Services

Hospital Practices and Research, 2016

Modern Management Review

The development of information and communication technologies has contributed to the emergence of e-health, the sphere of digital activity, related to support for prevention, diagnosis, treatment, monitoring and health management. The patient's involvement in the process of providing health services becomes an important factor conditioning the effectiveness of treatment. A particularly important role of e-health tools is the creation of opportunities to involve patients in the treatment process, increasing their knowledge, personalising and individualising medical care to obtain, strengthening their role in the decision-making process, which on the whole enhances the position of patients. The range of health-enhancing activities that can be carried out using e-health tools is wide and includes the transfer of information, its collection, analysis, processing to support decision-making processes, health education, and furthermore, training of medical personnel and management with administrative aspects. The purpose of the article is to try to identify the possibilities of supporting the process of providing health services through the use of e-health tools. The article consists of three main parts. The first part describes the role of the patient in the process of providing services, including such concepts as subject patient empowerment, patient-centred medicine and personalised medicine. Next, the characterization of the essence and forms of e-health was made. The last part consists of an attempt to identify conditions, possibilities, areas of information application and communication technologies in the health care system. The final conclusions address the challenges faced by health systems and their participants to ensure the effective use of e-health tools in shaping the relationship between patients and healthcare professionals.

2010

2014

Electronic health (e-health) refers to the delivery of health care with supporting from various data and correspondence technologies, for example, electronic health records, e-medicine, clinical decision help, and computerized provider order entry. E-health is considered by government, providers, and payers as an issue method of enhancing quality, safety, and expenses associated with the delivery of health care. Despite the fact that currently on a pedestal, e-health has not been readily adopted by a dominant part of health care providers. To achieve greater appropriation and use of technology in health care, the health care group needs a guide, or model for reception, that can be used to develop a business case to lower hazard for providers who receive and use technology in clinical practice. The goal of this article is to highlight the key factors to establish e-health system. Also this paper advocates for (1) greater dissemination of implementation best practices, (2) continued development of a solid e-health workforce, and (3) sustainable resources to help those seeking to embrace and use e-health technologies in clinical practice. The e-health group is invited to advance the guide to help providers in embracing and using data and correspondence technologies for health care system improvements.

Journal of Medical Internet Research, 2001

In the "Internet Age," physicians and patients have unique technological resources available to improve the patient-physician relationship. How they both utilize online medical information will influence the course of their relationship and possibly influence health outcomes. The decision-making process may improve if efforts are made to share the burden of responsibility for knowledge. Further benefits may arise from physicians who assist patients in the information-gathering process. However, further research is necessary to understand these differences in the patient-physician relationship along with their corresponding effects on patient and physician satisfaction as well as clinical outcomes.

2003

It is estimated that 70 million Americans have used the Internet to acquire health-related information. Multiple factors provide the driving force behind this demand for online health information. Information technology is beginning to change the exclusive focus of medicine from curing disease to prevention of disease and enhancing health status. A critical feature of this change is the development of information and services that assist consumers to assume more responsibility for their own health and to actively participate in health care decisions. At the same time, physicians remain skeptical about the advantages of using the Internet for patient education. Some of the issues that this paper addresses include the following: What are the major factors that are leading to the increased use of the Internet by consumers to obtain health-related information? How do physicians view the use of the Internet by patients to obtain health-related information and services? How is the use of the Internet by consumers affecting physician-patient communications? What are the implications of the Internet for the future of physician-patient relationships? KEY WORDS: information technology; physician-patient relationship; use of the Internet; physicianpatient e-mail.

Health Information Management Journal

2000

Internet has been unavoidably coming into the doctor-patient relationship. This emergence has put the doctors in the position to change in keeping their "traditional" roles and fulfilling the principles to gain optimal outcome for the sake of patient. An emerging consensus supports online communication between patients and doctors in an existing relationship to improve the quality, timeliness, and efficiency of

… of Telemedicine and …, 2007

Today's systems and organizations that provide health care meet the complex requirements of providing efficient and cost-effective service, where the quality and safety of medical services must be at the highest level. Taking into account the need to improve the quality of the new generation of health care systems, electronic companies with their solutions in the field of health care want to help health institutions and other entities involved in the health system in improving efficiency, timeliness, safety and overall quality of medical services.