Get the best out of BBC Sounds and fix issues with our really helpful support site.
BBC Sounds help and FAQs
Known issues
iOS | Update
How can I update the Sounds app if the App Store says it requires a later iOS version?
Users are being told they need a later iOS version to update the app
Smart speaker | Update
Why do BBC Sounds streams stop or cut out when listening on my Alexa device?
BBC Sounds playback on Alexa stops or cuts out
BBC Radio 4 | Update
Why is the sound distorted on episode nine of The Whisperer in Darkness?
Audio intentionally distorted in episode nine of The Whisperer in Darkness