Back to Top A white circle with a black border surrounding a chevron pointing up. It indicates 'click here to go back to the top of the page.'

CashCall Mortgage Review 2024

Affiliate links for the products on this page are from partners that compensate us (see our advertiser disclosure with our list of partners for more details). However, our opinions are our own. See how we rate mortgages to write unbiased product reviews.

CashCall Mortgage has a few unique mortgage options that make it a good mortgage lender for borrowers whose financial situations make it difficult to get a traditional mortgage, including self-employed individuals. It also offers a convenient live online chat feature so you can easily get your questions answered. But this lender is only available in 27 states. 

CashCall Mortgage
Bankrate CashCall Mortgage
Insider’s Rating
A five pointed star A five pointed star A five pointed star A five pointed star A five pointed star
4.18/5
Recommended Credit

620

Minimum Down Payment

5%

Types of Loans Offered

Conforming, FHA, VA, jumbo, bank statement, investment property, ITIN, HELOC

Pros
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Live chat makes it easy to connect with an expert
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Has mortgage options for self-employed borrowers and investors
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Variety of mortgages offered
Cons
  • con icon Two crossed lines that form an 'X'. Can’t see customized rates online
  • con icon Two crossed lines that form an 'X'. Only lends in 27 states
  • con icon Two crossed lines that form an 'X'. Average rates and fees are a bit high compared to other lenders
Product Details
  • Minimum credit score and down payment displayed are for conforming mortgages
  • Lends in 27 states and Washington, DC

Overview of CashCall Mortgage

Traditional and Non-QM Loan Options

This lender offers the following types of mortgages:

Not Available Nationwide

CashCall is only licensed to lend in 27 states and Washington, DC. The states CashCall lends in include: Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Michigan, Minnesota, Mississippi, Nevada, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, and Washington. 

If you have questions for this lender, you can call, email, or chat online. You can start an application online or over the phone.

CashCall Mortgage Interest Rates and Fees

In our review of Home Mortgage Disclosure Act data, we found that CashCall's average mortgage rates were slightly higher than average. 

You can view current interest rates on CashCall Mortgage's website. The rates page displays sample rates for its conventional, FHA, VA, investment property, and bank statement loans.

If you want to get a customized rate quote from this lender, you'll need to call or apply.

In 2022, the average borrower getting a conventional loan with this lender paid $5,349 in origination charges, according to HMDA data. This is high compared to other lenders. 

CashCall Mortgage Overall Lender Rating

Loan Types: 5 out of 5

CashCall offers many different types of loans, including more common types like conforming and government-backed mortgages as well as non-QM loans and HELOCs.

Affordability: 3 out of 5

This lender offers multiple government-backed mortgage options, which can be more affordable for borrowers thanks to their low down payments. But when it comes to the lender's rates and fees, we found CashCall's to be on the high end.

Customer Satisfaction: 3.7 out of 5

On its Trustpilot customer reviews page, CashCall Mortgage has a 3.7 out of 5-star rating based on over 2,000 customer reviews. 

Trustworthiness: 5 out of 5

CashCall Mortgage is the trade name for Impac Mortgage Corp., which has an A+ rating from the Better Business Bureau. BBB ratings are based on a company's response to customer complaints, honesty in advertising, and transparency about its business practices.

CashCall Mortgage Pros and Cons

ProsCons
  • Variety of loan options

  • Connect with a mortgage expert using its online chat tool

  • Good non-QM lender

  • You'll need to call or apply to get customized rates
  • Only available in 27 states
  • High average rates and fees

Multiple Non-QM Options

If you're self-employed or buying an investment property, you might like CashCall. The lender's bank statement loans let borrowers use their bank statements to show income on their mortgage application, rather than W2s or tax returns, which can make qualifying for a mortgage more possible if you're self-employed.

Likewise, investors could benefit from the lender's DSCR loans, which use the cash flow from the property to qualify you. CashCall also has a mortgage that utilizes your individual taxpayer identification number if you don't have a Social Security number.

No Personalized Rate Tool

Some lenders offer online tools to let you see what rate you might get based on your credit score and the details of your proposed loan. With CashCall, you can see some sample rates online, but these generally assume the borrower purchased points and has a high credit score and sizable down payment, so they might not be applicable to your situation. 

To get a rate quote customized to your situation, you'll need to talk to a loan officer or fill out a form requesting a call from the lender. 

What Borrowers Are Saying About CashCall Mortgage

Business Insider looked at positive and negative customer reviews, online forums, BBB complaints, and other sources to understand what borrowers think about CashCall Mortgage.

Helpful Loan Officers, Easy Process

We saw many reviews from previous borrowers that mentioned how smooth the mortgage process was with CashCall. Borrowers also said their loan officers were communicative and helpful

However, many online customer reviews for this lender are a few years old, so it's difficult to gauge how recent customers feel about their CashCall experience. 

How CashCall Mortgage Compares

CashCall Mortgage vs. Fairway Independent

Fairway Independent Mortgage Corporation is one of our favorite mortgage lenders, and it's a great choice for customer satisfaction. In J.D. Power's 2023 Mortgage Origination Satisfaction Study, Fairway earned the No. 1 spot.

Fairway and CashCall both offer a strong variety of loan types to choose from, though Fairway doesn't have any home equity options. However, it does offer reverse, renovation, and physician mortgages. Fairway also has a $7,000 grant for first-time homebuyers.

Fairway Independent Mortgage Corporation Review

CashCall Mortgage vs. Guaranteed Rate

Guaranteed Rate accepts alternative credit data from borrowers who don't have a credit score. Alternative credit data can include things like proof that you've paid your rent or utility bills on time. If you don't have an established score, you might still be able to qualify for a mortgage with Guaranteed Rate. On the other hand, you might like CashCall's live online chat feature, which isn't something that Guaranteed Rate offers.

Both lenders offer mortgages for a variety of different types of borrowers. Getting rate quotes from both lenders will help you determine which one will help you save more money overall.

Guaranteed Rate Review

CashCall Mortgage FAQs

Is CashCall Mortgage a legitimate company? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Yes, CashCall Mortgage is a legitimate mortgage lender. Its legal name is Impac Mortgage Corp; CashCall is its trade name. 

Does CashCall Mortgage do refinance loans? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Yes, you can refinance your mortgage with CashCall Mortgage.

Where is CashCall Mortgage available? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

CashCall is an online lender that offers mortgages in 27 states and Washington, DC. The states CashCall is available in include Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Michigan, Minnesota, Mississippi, Nevada, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, and Washington. 

Does CashCall Mortgage offer FHA loans? Chevron icon It indicates an expandable section or menu, or sometimes previous / next navigation options.

Yes, CashCall Mortgage offers FHA loans.

Why You Should Trust Us: How We Reviewed CashCall Mortgage

For our review of CashCall Mortgage, we used our methodology for reviewing mortgage lenders.

We look at four factors — loan types, affordability, customer satisfaction, and trustworthiness — and give each a rating between 1 and 5, then we average these individual ratings for the overall lender rating. Lenders get higher ratings if they offer a large number of loan types with affordable features, have positive customer reviews, and don't have any recent public controversies.

Correction: February 14, 2024 — CashCall Mortgage does not offer a $995 origination fee program and it will not pay a borrower's third-party closing costs. It also does not currently offer a 1099 mortgage program. The minimum credit score for its investment property mortgage is 660, and the minimum score for its bank statement mortgage is 640. CashCall Mortgage lends in 27 US states and Washington, DC. (As of May 2024, this correction has been updated to reflect where CashCall currently lends.)

Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer. Read our editorial standards.

Please note: While the offers mentioned above are accurate at the time of publication, they're subject to change at any time and may have changed, or may no longer be available.

**Enrollment required.

Jump to

  1. Main content
  2. Search
  3. Account