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Hakone Kowakien TEN-YU

4.5 star property
Luxury Hakone ryokan in Ninohira with free parking

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakone Kowakien TEN-YU

Exterior
Lobby lounge
Hot springs
Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm)
Reception
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout drapes, cribs/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Spring water bathtub
Separate bathtub and shower
Private bathroom
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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Down comforters, minibar, in-room safe, individually decorated

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Parking included
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, 653 reviews
The price is CA $325
CA $404 total
includes taxes & fees
Feb 18 - Feb 19
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 3 min walk
  • Hakone Open Air Museum - 16 min walk
  • Hakone Gora Park - 3 min drive
  • Lake Ashi - 9 min drive
  • Hakone Shrine - 9 min drive

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Hakone Kowakien Yunessun
Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace, and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, a facial, or a massage. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Hot springs on site, smoke-free premises, and a gift shop
  • An elevator, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 150 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths, and children's dinnerware
  • Bathrooms with spring water tubs and bidets
  • 50-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and cribs/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3300.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on Jan 29, 2025 start from CA $497.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Kowakien TEN-YU?

Self parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Check-out is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 994 out of 1238 reviews" "
Rating 8 - Good. 158 out of 1238 reviews" "
Rating 6 - Okay. 45 out of 1238 reviews" "
Rating 4 - Poor. 20 out of 1238 reviews" "
Rating 2 - Terrible. 21 out of 1238 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, buffet variety is good but taste and material quality are just ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked because it looked pretty on the pictures but the hospitality exceeded what we expected and we enjoyed our stay. So much so, that my boyfriend is asking if we can come back the next time we’re in Japan.
Stayed 1 night in Jan 2025

8/10 Good

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen and rooms were nice. It was an experience, but probably wouldn’t do it again. The buffet and dinner was ok for the price. Seafood wasn’t super fresh.

10/10 Excellent

Roshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great staff who went above and beyond to ensure our stay was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheuk Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience Want comeback again Kate Kim
Stayed 1 night in Jan 2025

10/10 Excellent

Jester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very new and well maintained. Overall a great experience.
Stayed 2 nights in Jan 2025

8/10 Good

Mikiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鉄板焼きディナーがとてもよかった。
Stayed 1 night in Jan 2025

10/10 Excellent

Henrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing and relaxing place. Every room comes with their own private hot tub. We were given an upgrade and the room was super spacious. The staff were all so friendly and accommodating. The breakfast buffet was worth it as it had various options from western to Japanese breakfast. Dinner was nice as well as it was served as a Kaiseki. The whole facility was super relaxing and worth the stay. Would definitely come back to stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruowen

Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and polite and every facility was very nice. Would come back every trip to Japan.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a truly 5 star hotel - great room, amenities, and service. I tried all onsen facilities - the private one on our balcony, and two public ones with stunning views. Both kaiseki dinner and buffet breakfast were great. Cold drinks, coffee and ice cream were all free in the lobby. The only small issue was to the transportation. There are a couple of buses if you can do that, but getting a taxi out of the hotel was not easy. Luckily we had Go taxi app. It is 15 min walk from the open air museum. We enjoyed the walk and the museum.
Stayed 1 night in Dec 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The kaiseiki meal was top notch, the onsens were beautiful. I just wish the inside baths could have differing temperatures instead of having similar temperatures (would have been nice if one was even hotter).
Stayed 1 night in Dec 2024

8/10 Good

Jimmy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Good dinning experiences.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peiyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Food was awful - temperature was not good and we got sick after.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good onsen hotel
Stayed 1 night in Dec 2024

10/10 Excellent

emily, Duluth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The diner especially the breakfast were wonderful with tons of selections.
Stayed 1 night in Dec 2024

10/10 Excellent

ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about it, but we feel they should offer lunch and options
Stayed 3 nights in Dec 2024

10/10 Excellent

Dian

Stayed 1 night in Dec 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
In general, the place is great! Just need a little touch up to freshen it up a bit. Otherwise, it was great to be there. Will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nishel

Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay with many hot spring options.
Stayed 2 nights in Dec 2024

General hotel information

Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.5
Address
1297 Ninotaira, Hakone, Kanagawa