A poolside bar, a rooftop terrace, and mini golf are just a few of the amenities provided at Grupotel Los Príncipes & Spa. With a beachfront location, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, a manicure/pedicure, or Ayurvedic treatments at the onsite spa. The on-site restaurant, Buffet Restaurant, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
Tour/ticket assistance, an elevator, and smoke-free premises
Guest reviews speak highly of the helpful staff
Room features
All 221 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Childcare services and free infant beds
Bathrooms with showers and hair dryers
Balconies or patios, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Catalan, English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Free self parking on site
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Bistro
Buffet Restaurant
Things to do
Bicycle cleaning area
Bicycle rentals
Bicycle repair station
Bicycle storage
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Indoor pool
Mini golf
Outdoor pool
Playground
Sauna
Steam room
Volleyball
Family friendly
Children's games
Children's pool
Free children's club
Free crib
Free supervised activities for children
In-room babysitting (surcharge)
Indoor pool
Laundry facilities
Mini golf
Outdoor pool
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Computer station
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa treatment rooms
Spa tub
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
5 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Plasma TV
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2077
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro
Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes
Frequently asked questions
Does Grupotel Los Príncipes & Spa have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
How much does it cost to stay at Grupotel Los Príncipes & Spa?
As of Feb 10, 2025, prices found for a 1-night stay for 2 adults at Grupotel Los Príncipes & Spa on Feb 11, 2025 start from CA $127.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grupotel Los Príncipes & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grupotel Los Príncipes & Spa?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Grupotel Los Príncipes & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Grupotel Los Príncipes & Spa?
Check-out is at noon.
Where is Grupotel Los Príncipes & Spa located?
Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Platja dels Francesos, Playa de Muro, and Alcúdia Beach. Cova de Sant Martí and Albufera Natural Park are also within 2 mi (3 km).
Grupotel Los Príncipes & Spa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
This is a little gem of a hotel set in the most amazing area in Playa de Muro.
Everything about this place is easy.
Right on the amazing beach with everything you need in a short walk.
We stayed in an apartment which had everything we needed for self catering which we loved.
Would highly recommend for families looking for a chilled holiday with no rules
Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it.
It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.
The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating
Dawn
Stayed 14 nights in Oct 2023
4/10 Poor
John
Sep 14, 2023
Liked: Property conditions & facilities
Disliked: Staff & service
Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.
I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck"
I found a spot two blocks from the hotel and limped back to the hotel.
Asked why our room safe wasn't working.
You must pay a daily fee for that privilege.
We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work!
Very negative experience.
This is the first bad review I've ever written.
Don't go here!
William
Stayed 3 nights in Aug 2023
6/10 Okay
Joanna
Travelled with partner
Aug 9, 2023
Liked: Cleanliness
Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef.
Wouldn’t return.
I'll start with the good news, the lovely lady at check in upgraded us to a suite, which was very much appreciated! She was great. We went down for our first breakfast the next morning, which was included in our stay and things went downhill. We walked into the restaurant, looked around, there was no one to seat us, but also no sign saying "wait to be seated", so we walked in and sat ourselves. We chose a table that was freshly set with no sign that is was already taken. We went and got food and coffee and started eating. Then a woman walked up, looking very annoyed and started talking to us. She spoke German, we did not. Eventually a man came over and informed us that we were at her table. We tried to explain that we didn't know that is was taken, no sign or person at the door...he spoke over us and told us we needed to wait to be seated and that he is always at the doors to greet/seat people and then walked away. He was quite rude, didn't give us a moment to explain or apologize for the misunderstanding. Seems to be an issue though, we stayed 3 nights, and every morning we watched similar things happen with people seating themselves. A sign at the door would be super helpful! We only had breakfast there, and it was just okay, nothing great.
Also the lobby always has a bad smell.