Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Restaurants
Señor Frogs - 5 min drive
Club InterContinental - 7 min walk
The Surfin Burrito - 5 min drive
Taqueria los Chachalacos - 3 min drive
Los de Pescado - 3 min walk
About this property
Grand Royal Lagoon
Hotel near Cancun Convention Center
Close to Chac Mool Beach and Forum Beach, Grand Royal Lagoon provides a marina, a terrace and a garden. Free WiFi in public areas and a restaurant are available to all guests.
Other perks at this hotel include:
An outdoor pool
Free self-parking and extended parking
Limo/town car service, express check-out and express check-in
Babysitting (surcharge), multilingual staff and concierge services
Room features
All guest rooms at Grand Royal Lagoon boast comforts, such as air conditioning, as well as amenities, such as safes and room service.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Free infant beds, daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge)
Area shuttle (surcharge)
Limo/town car service
Free extended parking on site
Food and drink
A restaurant
Things to do
Outdoor pool
Personal motorised watercraft
TV in common areas
Family friendly
Babysitting (surcharge)
Free cot
Outdoor pool
Refrigerator on request
Conveniences
24-hour front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Outdoors
Garden
Marina
On a lake
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Room amenities
Bedroom
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Refrigerator on request
Room service
More
Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 450
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Late check-out fee: MXN 450 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Grand Royal Lagoon
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel
Royal Lagoon
Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun
Frequently asked questions
Does Grand Royal Lagoon have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Grand Royal Lagoon?
As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Royal Lagoon on 20 Feb 2025 start from Rp757.361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Royal Lagoon pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Royal Lagoon?
Self-parking and extended parking are free at this property.
What time is check-in at Grand Royal Lagoon?
Check-in start time: 3 PM; check-in end time: 6:00 PM.
What time is check-out at Grand Royal Lagoon?
Checkout is at noon. Late checkout is available for MXN 450 (subject to availability).
Does Grand Royal Lagoon provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Royal Lagoon located?
Located in Zona Hotelera, this hotel is within 1 mile (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cancun Convention Center and Tortuga Beach. Forum Beach and Gaviota Azul Beach are also within 1 mile (2 km).
Grand Royal Lagoon Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 175 out of 855 reviews
10 - Excellent
175
Rating 8 - Good. 282 out of 855 reviews
8 - Good
282
Rating 6 - Okay. 214 out of 855 reviews
6 - Okay
214
Rating 4 - Poor. 104 out of 855 reviews
4 - Poor
104
Rating 2 - Terrible. 80 out of 855 reviews
2 - Terrible
80
7.6/10
Cleanliness
7.2/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Patricia
15 Feb 2025
Great location a short walk to shopping dinning and beach
Patricia
Stayed 4 nights in Feb 2025
10/10 Excellent
Javi
16 Feb 2025
Very nice custom service
Javi
Stayed 2 nights in Feb 2025
8/10 Good
Jamie
7 Feb 2025
Walkable if u can walk. Quiet at night. Clean & modest for price point. Will likely return
Jamie
Stayed 7 nights in Jan 2025
6/10 Okay
Janet
2 Feb 2025
We arrived later in nite. It would be nice if there was a bottle of water and plastic glasses in room. Ac good. Grounds very pretty . Nice pool. Front desk man very nice at check in. Very Quiet property. Woke up to the birds singing.
Janet
Stayed 1 night in Feb 2025
6/10 Okay
Constantin
21 Nov 2024
The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Constantin
Stayed 7 nights in Nov 2024
6/10 Okay
Yu
20 Dec 2024
The property located at very convenient location. Easy transportation and close to everything.
But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well.
Yu
Stayed 7 nights in Dec 2024
8/10 Good
Larissa
25 Jan 2024
It is a good hotel for the price.
Larissa
Stayed 10 nights in Jan 2024
10/10 Excellent
Ana Luisa
25 Oct 2024
Everything
Ana Luisa
Stayed 7 nights in Oct 2024
10/10 Excellent
Davis
29 Feb 2024
Quiet, clean and comfortable
Davis
Stayed 1 night in Feb 2024
8/10 Good
Asela
8 Dec 2023
Everything was good, excellent services!!
Asela
10/10 Excellent
Betty jean
20 Feb 2023
Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great
Betty jean
Stayed 5 nights in Feb 2023
6/10 Okay
Larissa
8 Feb 2023
It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Larissa
Stayed 6 nights in Feb 2023
6/10 Okay
Pedro
2 Feb 2024
Good location. It´s Ok for the pice
Pedro
Stayed 1 night in Jan 2024
8/10 Good
james
12 Dec 2022
Good budget hotel
Hotel is fine if your looking to travel on a budget. Its close to hotel zone.rooms are clean but dated.there is no restaurant but there are lots of places real close great place to stay if you just want a hotel with no frills.
james
Stayed 8 nights in Dec 2022
10/10 Excellent
Stephen
1 Jul 2022
A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.
Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.
Sanjida
Stayed 7 nights in Apr 2024
10/10 Excellent
David Aaron Lichtenstein
30 Sep 2022
Great hotel - wonderful location - just a short walk to the beach, restaurants, stores, etc. My room was very clean and well sized and had everything I needed. All of the staff were polite and kind. I would highly recommend for one looking for a reasonably priced accommodation in the Cancun hotel zone
David Aaron Lichtenstein
Stayed 8 nights in Sep 2022
8/10 Good
Julie
24 Mar 2024
First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect.
For the price it was really good, calm and clean.
It's not a 5 stars, but we didn't pay for that neither!
Julie
Stayed 3 nights in Mar 2024
8/10 Good
James
18 Mar 2023
It was what i expected from a budget hotel. Was clean and pool and grounds were nice place to relax outside. Needs new beds and furniture i. Rooms very dated. But i would stay there again
James
Stayed 7 nights in Mar 2023
8/10 Good
Mark
28 Jan 2023
Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Mark
Stayed 1 night in Jan 2023
6/10 Okay
Ceceile
14 Dec 2022
Great price,Nice lawns/views, poolside lounge, picnic tables & cabanas. Room cleaning daily. Very quiet area with good, safe walking places/ eatery. Close to Captain Hook evening cruise shows and dining. Wear a mask when checking in/ out at front office though. I would stay there again.
Ceceile
8/10 Good
Mohamed
24 Sep 2023
i liked it
Mohamed
Stayed 6 nights in Sep 2023
8/10 Good
Michelle Ann Del
21 Jan 2024
Liked: Amenities
Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
The staff was good but to our standards it was not where we would normally stay.. we bought cleaning supplies to clean the r room. Beds hard everything is outdated. But if you're not gonna spend time in the room and just sleep on a budget then this is your place.