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Candeo Hotels Osaka The Tower

4.5 star property
Escape to an oasis of relaxation and rejuvenation amidst vibrant city life. Enjoy your daily dose of caffeine while getting ready for a day filled with shopping or sightseeing.

Choose dates to view prices

Photo gallery for Candeo Hotels Osaka The Tower

Spa
Lobby
Exterior
Spa
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Breakfast available
The current price is ₹14,818
₹16,300 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Property amenity

Premium Twin (Universal) with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 41 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive King,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Executive King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Triple,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Triple,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Triple with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Premium Private Spa Suite,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Private Spa Suite,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 60 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Premium Private Spa Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 60 sq m
  • Sleeps 7
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 43 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Twin,Non Smoking

Slippers, towels

Executive Twin,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King,Non Smoking

Slippers, towels

Deluxe King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Sofa Bed,Non Smoking

Slippers, towels

Deluxe King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Twin with Sofa Bed,Non Smoking

Slippers, towels

Executive Twin with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Twin (Universal),Non Smoking

Property amenity

Premium Twin (Universal),Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King with Sofa Bed,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Executive King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Corner King,Non Smoking

Slippers, towels

Luxury Corner King,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Slippers, towels

Luxury Corner King with Sofa Bed,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Twin,Non Smoking

Down duvets, in-room safe, desk, free WiFi

Deluxe Twin,Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Bar (on property)

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Private bathroom
Separate bath and shower
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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The price is ₹5,805
₹7,343 total
includes taxes & fees
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About the area

Map
Dojimahama 1-chome 1-27, Osaka, Osaka, 530-0004

What's nearby

  • Osaka Station City - 12 min walk
  • Grand Front Osaka Mall - 17 min walk
  • Dotonbori - 3 min drive
  • Umeda Sky Building - 4 min drive
  • Osaka Castle - 6 min drive

Getting around

  • Oebashi Station - 3 min walk
  • Higobashi Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

  • ‪珈琲館堂島ビルヂング店 - ‬1 min walk
  • ‪愛志蔵 - ‬3 min walk
  • ‪欧風創作料理 モリシタ - ‬2 min walk
  • ‪なかおか珈琲中之島店 - ‬1 min walk
  • ‪はまじま - ‬1 min walk

About this property

Candeo Hotels Osaka The Tower

Luxury hotel near Osaka Station City
Near Grand Front Osaka Mall, Candeo Hotels Osaka The Tower provides an indoor public bath (no minerals), dry cleaning/laundry services and a 24-hour gym. Be sure to enjoy a meal at The C's ～Sky Dining～, the on-site restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A lift, concierge services and luggage storage
Room features
All 548 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • 49-inch TVs with cable channels
  • Heating, housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
  • A restaurant

Restaurants on site

  • The C's ～Sky Dining～

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4180 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka

Frequently asked questions

Is Candeo Hotels Osaka The Tower pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Candeo Hotels Osaka The Tower?

As of 13 Feb 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Osaka The Tower on 27 Feb 2025 start from ₹14,817.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candeo Hotels Osaka The Tower?

This property doesn't offer parking.

What time is check-in at Candeo Hotels Osaka The Tower?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Candeo Hotels Osaka The Tower?

Checkout is at 11:00 AM.

Does Candeo Hotels Osaka The Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-3:00 PM on request. A fee of JPY 1800 per person applies.

Where is Candeo Hotels Osaka The Tower located?

Located in Kita, this luxury hotel is within a 15-minute walk of Osaka City Hall and Osaka Station City. Grand Front Osaka Mall and Umeda Sky Building are also within 1 mile (2 km). Oebashi Station and Yodoyabashi Station are within a 5-minute walk.

Candeo Hotels Osaka The Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 293 out of 413 reviews
Rating 8 - Good. 77 out of 413 reviews
Rating 6 - Okay. 27 out of 413 reviews
Rating 4 - Poor. 7 out of 413 reviews
Rating 2 - Terrible. 9 out of 413 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great we loved our stay. Food good, great variety. Onsen great view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiaolang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and comfortable to stay
Stayed 3 nights in Jan 2025

6/10 Okay

Sang Hee

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

rudy

Disliked: Staff & service
Hi I left Ipar at my room and I did try to call them many times and no one answer untill now
Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Everything was better than we expected. Wish we had booked a longer stay.
Stayed 1 night in Jan 2025

10/10 Excellent

kelvin, piedmont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sky spa is amazing, nice view, very clean room . Vey quiet and convenient location to walk to train station. Will go back
Stayed 2 nights in Jan 2025

10/10 Excellent

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was awesome!
Stayed 4 nights in Oct 2024

8/10 Good

Khris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with overlooking views of the city. However finding the entrance to the reception was challenging. This is our first time experiencing a hotel reception desk that is not located on the main ground floor. The rooms have very comfortable beds and pillows, however the opening and shutting of door while in the toilet space was the only nuisance (very tight space) only made for a petite person to maneuver around the door. The sky spa and gym was a neat concept, but would have rather enjoyed a “sky bar” on that top floor rather than a gym area.
Stayed 2 nights in Jan 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented and modern.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with stunning views of Osaka. The staff very welcoming, accommodating and whiling to help. The spa is incredible, men and women separated, and you will have to go in completely naked. You can take Breakfast in their buffet with a view of the city. The rooms, while small, are well designed, everything you need. Very comfortable bed, sheets and pillows. Pijamas and slippers provided, though a bit small for my 6’2” husband. We felt luxurious staying here!
Stayed 3 nights in Jan 2025

8/10 Good

Yu Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A proper 4-star hotel with excellent view with Skyspa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hendri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is very helpful & the area is perfect.
Stayed 4 nights in Jan 2025

8/10 Good

Angie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s so clean and tidy and very grand when you first walk in for the hotel. We love the condition and how clean it was but the only con was the toilet was abit cramp. We aren’t big people and to close the door you pretty much have to cling to the toilet before you can. Also they overcharged us as we booked it via Expedia and when we checked in they charged us walk in fee. We notified it the day before we flew out and lucky my sis in law speaks Japanese and lives in Japan It was a big hassle as no one picked up the phone line. Had to follow-up by phone and email and finally got the refund and it would be difficult to sort this out when we have returned home.
Stayed 5 nights in Jan 2025

10/10 Excellent

Shivangni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. My room was beautiful, the staff were very kind and helpful. Train stations were nearby and it was a good location. Had a great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, amenities, and service were exceptional.
Stayed 3 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new and clean property.
Stayed 4 nights in Dec 2024

8/10 Good

Tomiko

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed the bath and sauna. Excellent! Laundry facilities are also very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ziza

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
well definitely stay again. The spa is the best. Room is clean and bed is comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Jan 2025

8/10 Good

Danni

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely few days spent here over new year.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Amenities
The Good: 1) cold room fridge; 2) short walk to M subway line to take you anywhere you like; 3) nice rooms (large room by Japanese standards); 4) nice view from our room; 5) wifi worked well; 6) bed was comfortable; 7) room for our bags; and 8) ample space to hang clothing,8) quiet room (29th floor). The excellent: the spa baths were incredible! The not so good: the executive lounge is beautifully appointed. Combined with the views it could rank among the best - touching on Fairmont or 4 Seasons class. Adequate alcohol. BUT... the food offering didn't make sense. It is designed in the style of a charcuterie with cheese, cold cuts, olives, nuts etc but no crackers or bread or jams. Perhaps a cultural oversight? And the food supply was not maintained through the evenings. The executives lounge hours don't make sense as it closes at 9:30 pm. Business people from North America and Europe work outside that time frame and no one wants to keep their partner up late at night answering calls and emails in room. These hours are counter to the purpose of an executive lounge -- it's for executives to work and relax in a comfortable setting. PS bonus review. The dinner and lunch buffet were not to my taste. Western food but I will not make this a point of criticism as this is merely a question of my taste. I'd recommend checking it out before committing to breakfast I will stay again. These comments are for the managers to improve already good service to a higher level.
Stayed 3 nights in Jan 2025

8/10 Good

Russell, Kedron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel situated from the 17th floor up with commanding views. Good food selection but the breakfast buffet was not well run - lack of plates and cutlery especially 15-20 mins before closing time even when more people were being let through the door. Lovely onset from the top floo but can get busy.
Stayed 2 nights in Jan 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is way out of the way from main area also the Tran station is disconnected you have to tags another train to change for all main areas No food or shopping around Hotel staff is trained to be NON customer service most non accommodating hotel ever There’s is an attitude about being all that when the hotel is sub standard on all fronts The room checking was bad most days they leave trash and unclean amenities every day They don’t have bell boys or house jerpijg ti bring you anything you have go down to get it yourself There’s no food or shopping in or around the hotel except the Lawson around the corner Rooms are claustrophobic Small room for three people with. Bathroom with no curtains or shield within the room it’s the most substandard hotel experience I have ever had and by the ways was not cheap at all one of the most expensive hotels in the area Such a. mistake For your money book a better and centrally located hotel other than this one that had better staff and customer service and rooms
Stayed 5 nights in Dec 2024