Bad smell in the elevator and the washroom in the lobby very bad smell like sewage
Joseph
2025 年 2 月に 4 泊滞在
8/10 (良い)
marilou、ST. ALBERT
カップルで旅行
2025 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view is amazing! Staff are nice .
Although on checking out we were presented with a restaurant bill on which is not ours.Good I still have our receipts from the restaurant. We always pay our bill in cash before leaving the restaurant. Staff must have misheard the room number of the other diner and charged it to our room. I told them to check their camera .The music is loud too .I suggest they have guests initial their bill every time they charged it to their room . I emailed and messaged them in messager to find out what happened after we left but nobody responded yet . Other than that we have a pleasant stay!
marilou
2025 年 2 月に 5 泊滞在
10/10 (非常に良い)
marcos
小さなお子様連れの家族旅行
2025 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff, everyone of them was outstanding! You are treated always with kindness and respect with sincerity. I spoke and had a conversation with the hotel manager named Yvette and told her I was impressed. I guess whatever she's doing really works. I noticed and picked up all this as someone who worked in the hotel business since 1974.
marcos
2025 年 2 月に 4 泊滞在
10/10 (非常に良い)
shawn
2025 年 2 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
nice place
shawn
2025 年 1 月に 9 泊滞在
4/10 (不満)
mary jane
グループ旅行
2025 年 2 月 4 日
気になった点 : 清潔度、施設のコンディションと設備
House keeping need improvement cleaning the room and refreshing supplies.
Shower stall leaking water all over bathroom.
When you enter the hotel there a mildew smell.
mary jane
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
Julie San
2025 年 1 月 28 日
Julie San
2025 年 1 月に 3 泊滞在
6/10 (普通)
Jim
カップルで旅行
2025 年 1 月 24 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、設備とサービス
The property feels new and clean. We were often at a loss to figure out the staff. They were friendly but mostly useless. Same limited menu in both restaurants. The breakfast buffet (included) featured cold food that should have been kept properly heated. Scrambled eggs were literally floating in liquid--very disgusting. We discovered the omlet bar onnthe opposite corner ofnthe large restaurant. They seemed to lack any organization as to leeping track of whose orders were up. We waited an inordinate time for our onlets to be served.
Finally the roomsl was spacious everywhere except the bathroom. You have to walk into the shower and close the bathroom door in order to get to the toilet. Only one person could use the sink because of this poorly planned configuration. At the very least the bathroom door should have the hinges replaced so it swings into the room rather than up against the toilet with zero clearance fornthe door to open or close. We were unimpressed with Lime Resort!
Jim
2025 年 1 月に 3 泊滞在
8/10 (良い)
Joo Tim、Houston
カップルで旅行
2025 年 1 月 23 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool has great amenities and great staff. The breakfast was okay. Some good local food.
The rooms are very interesting and has lots of automation. But are small. So just be aware. The other thing is that it needs abit of a clean in some areas like bathroom and needs some pest control as we had a roach in our room curtain
Joo Tim
2025 年 1 月に 3 泊滞在
10/10 (非常に良い)
Christopher
カップルで旅行
2025 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed the pool area. A 10 minute ride to the beach.
Christopher
2024 年 12 月に 4 泊滞在
6/10 (普通)
Rochelle
2025 年 1 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rochelle
2025 年 1 月に 4 泊滞在
10/10 (非常に良い)
Anders
グループ旅行
2025 年 1 月 19 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
All of it was amazing
Anders
2025 年 1 月に 2 泊滞在
10/10 (非常に良い)
Maurice
カップルで旅行
2025 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was our second time staying at this hotel – and once again, it was an absolute dream! From the moment we arrived, we were warmly welcomed and felt right at home. To our surprise, we even received a room upgrade with an even more beautiful view – absolutely stunning!
The staff was consistently friendly, attentive, and kind, always greeting us with a smile. The rooftop pool remains the highlight of the hotel for us – the view and atmosphere are simply unbeatable. A special mention goes to the team’s understanding on our last day: I was allowed to check out later as my girlfriend wasn’t feeling well. Such thoughtful service truly stands out and shows how much the guests’ well-being matters here.
Overall, our stay was unforgettable once again, and we’re already looking forward to our next visit. This hotel is truly something special!
Maurice
2025 年 1 月に 3 泊滞在
6/10 (普通)
ANDREW
カップルで旅行
2025 年 1 月 8 日
良かった点 : スタッフとサービス
The toilet in the lobby was absolutely disgusting. Obviously staff don't bother cleaning it. I used it again the following day and the stench was horrific. The room we stayed in was pretty good but definitely needed maintenance.
ANDREW
2025 年 1 月に 1 泊滞在
8/10 (良い)
Naoibh
2025 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were very helpful and the resort was nice and comfortable. Lime was in an awesome location. Close to the town and next to some great spas! The only negative was you could hear the staffs walkie talkies all night, as the walls were very thin. Besides that, it was a beautiful hotel!
Naoibh
2024 年 12 月に 3 泊滞在
8/10 (良い)
Randy
2025 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good restaurant on site.Transportation steps away up the street to get to town.Room needed a fresh coat of paint and exterminating.Good views from the pool area.Not far from Vanilla Beach
Randy
2024 年 11 月に 2 泊滞在
6/10 (普通)
Jims
カップルで旅行
2024 年 12 月 24 日
気になった点 : 清潔度
**Overall Rating: 7/10**
The room offers comfort and cleanliness, but the same cannot be said for some common areas. The hotel hallways and parts of the restaurant were not clean and had an unpleasant smell. Oh to mention that Inside the room, the curtains had noticeable stains, and the washroom had an ant problem.
Checking in was also a hassle, as we were the at check in time 3pm which was late, waited 40 minutes before getting our room. While the staff were friendly and welcomed us with drinks, service was slow. We had to follow up three times to receive basic items like kits, towels, and a hair dryer.
The location is convenient for beach access but far from El Nido Town proper, which might be inconvenient for some. The highlight of our stay was the pool and the scenic view. The breakfast was decent but not particularly special or memorable.
For fitness enthusiasts, the gym was disappointing. It had very limited equipment (only 2–5 machines and equipments), most of which were either broken or under maintenance. Additionally, the space was too cramped to work out comfortably.
In summary, the property has potential but needs significant improvements in cleanliness, service efficiency, and facilities to make it truly worth the stay.
Jims
10/10 (非常に良い)
Mark
2024 年 12 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay, i particularly appreciated how helpful the staff are
Mark
2024 年 12 月に 2 泊滞在
8/10 (良い)
Annuar
2024 年 12 月 17 日
Annuar
2024 年 11 月に 1 泊滞在
8/10 (良い)
Jonas
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jonas
2024 年 12 月に 3 泊滞在
8/10 (良い)
Scott
2024 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very nice
Scott
2024 年 11 月に 10 泊滞在
10/10 (非常に良い)
Jeffercille Marconi Saño
家族旅行
2024 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay. Nice view, good food and every one is accomodating 😍😍😍