Very cooperative staff excellent food specially breakfast Mr. Irfan cleaning staff did a excellent job
ZAFAR
2024 年 11 月に 17 泊滞在
2/10 (非常に不満)
Teresa
2024 年 3 月 21 日
気になった点 : 清潔度、スタッフとサービス
Bad night in a bad inn.
The staff at breakfast were not helpful and were not nice. I asked for a second glass of orange juice and they refused to give it. There was very limited breakfast selection and their excuse was that it's ramadan time. But we're not Muslims and do not have to fast. They should not charge for breakfast in the booking if they had no intentions of feeding their non-Muslim guests properly. I had to wait 15 minutes every day for 4 days for my tea to be served. This is not a luxurious hotel as described. It is dated and the decor is tacky. The hallway to the rooms is dark that it does'nt feel safe, especially we are women. The room and the hallway also reek of cigarettes. The housekeeping staff hassle you for tips whenever you ask for supplies, which should have been provided anyway. There's two of us and they only put one bottle of shampoo and bath gel. The toiletries are of low quality that the soap does'nt even sud. The hotel is located in a busy street and is not in a good area.
Teresa
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Manjit
カップルで旅行
2024 年 2 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is good
Manjit
2024 年 2 月に 1 泊滞在
8/10 (良い)
Dora Carolina
2023 年 12 月 2 日
Dora Carolina
2023 年 11 月に 2 泊滞在
8/10 (良い)
NORIKO
2023 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス
NORIKO
2023 年 8 月に 4 泊滞在
4/10 (不満)
Evelin
カップルで旅行
2023 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
I stayed for two weeks was charged for a second person when I came in to the hotel. and the bathroom tiolet didnt flush stinked coming from the bathroom after cleaning it.
Evelin
2023 年 6 月に 15 泊滞在
2/10 (非常に不満)
Bilal
家族旅行
2022 年 12 月 27 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度、施設のコンディションと設備
Bethroom really need upgrade water leak under the the tabs
Bilal
2/10 (非常に不満)
Bilal
2022 年 12 月 27 日
Bilal
2/10 (非常に不満)
Irene
出張
2022 年 12 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Irene
2022 年 11 月に 8 泊滞在
2/10 (非常に不満)
Irene
出張
2022 年 12 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disappointing stay
On arrival there was a mix up with reservation. Handed a letter saying accommodation was cancelled which was actually not the case and that i would have to pay to book another room. Was made to pay fr another room, despite showing them original booking thag was still active and not cancelled. Was only when Hotels.com became involved that this was sorted. Was finally allocated a room only to find it was filthy. Shower head had some growth on it and was eventually changed. Window view was of a rubbish tip. Was offered free mini bar for duration of stay as compensation which was nice only it wasn't re stocked after the first day!! Asked room service a few times if they could please restock. Staff are not very helpful or seem to care, most don’t speak English well so any requests fall on deaf ears. Room service had a bad habit of knocking once then barging in! Nearly got caught out a couple of times
Would not recommend or go back
Irene
2022 年 11 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2022 年 12 月 4 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2022 年 11 月に 4 泊滞在
10/10 (非常に良い)
robert
2022 年 10 月 17 日
robert
2022 年 10 月に 1 泊滞在
4/10 (不満)
MOHAMAD
出張
2022 年 9 月 11 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
MOHAMAD
2022 年 9 月に 3 泊滞在
2/10 (非常に不満)
Tariq
家族旅行
2022 年 7 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
NOT 5 STAR
AVOID NOT A 5 STAR HOTEL.
Tariq
2022 年 7 月に 3 泊滞在
2/10 (非常に不満)
Tariq
家族旅行
2022 年 7 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
NOT 5 STAR AVOID AVOID AVOID.
Definitely not a 5* hotel. Stayed here for 3 nights with family. Rooms were ok at most 2* unfortunately encountered many issues firstly room had cockroaches. I informed reception and showed them a video i was told a manager would contact me. Nobody contacted me for my whole 3 days stay. We all got sickness and dioerah because of the hygiene issues. Day 2 i enquired about it and was assured someone would be in touch Nobody did. Lamps had exposed wires which were buzzing all night. Linen was dirty had that changed. Bathroom had broken fittings. Overall very disappointed. Had to wait for fresh towels daily. No towels available by pool area after enquiring and waiting for over 30 mins i was told towels are drying and i would have to wait. I would advise families not to stay here as health and safety is abysmal. Most disappointing part is that no one from the management team ever got intouch to address the issues. I will upload all the photos.
Tariq
2022 年 7 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2022 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Sehr gutes und umfangreiches Frühstück. Badezimmer war für den Preis nicht sauber genug. Die Fugen in der Dusche müssten erneuert werden. Absoluter Minuspunkt ist die laute (und alte) Klimaanlage im Zimmer. Ansonsten netter Innenpool.
宿泊されたお客様
2022 年 7 月に 1 泊滞在
10/10 (非常に良い)
Wazeer
家族旅行
2022 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Miss Rosheen a true credit
Nice clean place good polite staff. We had some issues which was addressed quickly by Miss Rosheen she is a true credit to the hotel and as a British citizen i would give her 100% for her customer skills.
Wazeer
2022 年 7 月に 3 泊滞在
8/10 (良い)
ismail
家族旅行
2022 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ismail
2022 年 5 月に 1 泊滞在
6/10 (普通)
Rabia
カップルで旅行
2022 年 3 月 21 日
Area not great
Rabia
2022 年 3 月に 2 泊滞在
10/10 (非常に良い)
habib、mississauga
家族旅行
2022 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Excellent Stay, love the food and reception. But you need to fix amenities.
habib
2022 年 3 月に 2 泊滞在
10/10 (非常に良い)
Juzair
カップルで旅行
2022 年 3 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for money, we had a please and comfortable stay here.