Atlantis Aquaventure Waterpark Station - 4 min drive
Dubai (DXB-Dubai Intl.) - 41 min drive
Restaurants
Cloud 22 - 8 min walk
Nobu By The Beach - 8 min walk
ستاربكس - 17 min walk
Wavehouse - 7 min drive
Manava - 8 min walk
About this property
Sofitel Dubai The Palm Resort & Spa
Luxury eco-certified resort near Aquaventure
Consider a stay at Sofitel Dubai The Palm Resort & Spa and take advantage of a marina, 2 poolside bars and a beach bar. This resort is a great place to bask in the sun with a private beach, free beach cabanas and beach massages. Indulge in a Swedish massage, a body treatment and aromatherapy at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. The gym offers fitness classes and yoga classes; other things to do include snorkelling, scuba diving and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
5 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
Free self-parking and valet parking
Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
An outdoor tennis court, an electric car charging station and babysitting (surcharge)
Guest reviews say great things about the helpful staff
Room features
All 546 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
40-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, balconies and childcare services
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
2 poolside bars
6 bars/lounges
7 restaurants
A beach bar
Couples/private dining
Snack bar/deli
Restaurants on site
Laguna Lounge
Manava
Moana
Porterhouse Grill
Things to do
5 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Library
Outdoor tennis court
Playground
Rowing/canoeing
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
Waterslide
Yoga classes
Family friendly
5 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Trampoline
Waterslide
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
9 meeting rooms
Business centre
Conference centre (13,153 square foot of space)
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
Marina
On a private beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
28 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Steam room
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Egyptian cotton sheets
Pillow menu
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
40-inch flat-screen TV with satellite channels
IPod dock
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AED 500.00
New Year's Eve (31 December) Gala Dinner per adult: AED 2200
New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 18 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately AED 155 for adults and from AED 77.50 for children
Airport shuttle fee: AED 350 per vehicle (return)
Rollaway bed fee: AED 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
We should mention
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai
Frequently asked questions
Does Sofitel Dubai The Palm Resort & Spa have a pool?
Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.
How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?
As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 11 Feb 2025 start from NZ$583.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sofitel Dubai The Palm Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Dubai The Palm Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Sofitel Dubai The Palm Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Sofitel Dubai The Palm Resort & Spa?
Checkout is at noon.
Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.
Where is Sofitel Dubai The Palm Resort & Spa located?
Nestled on the beach, this Palm Jumeirah resort is within 1 mi (2 km) of Palm Islands and Aquaventure. Lost Chambers Aquarium is 1.3 mi (2 km) away. Atlantis Aquaventure Waterpark Station is 23 minutes by foot.
Sofitel Dubai The Palm Resort & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location for a quiet relaxing break. Loads of sun loungers around the pools and on the private beach. Never had a problem getting one. Good dining options with lots of restaurants. I booked an ocean view room but if I was staying again I think I would go for a palm view as this gets more sun. Felt safe as a solo traveller. Would happily stay again.
Low rise on 3 levels so not like the other very high rise hotels nearby. Gives hotel a more homely scale and size. Staff are all fabulous and helpful. Palm view back towards Dubai is a great feature especially at night. Laguna beach bar sun set during happy hour sat in comfortable sofas is a must. Sand on the beach is just perfect specification chosen not to stick lol. Restaurants are expensive but good quality. Free bus into town is 40 mins and picks up at other hotels and only drops off at the big shopping Mall. Taxis quicker for approx Aed 50 or £12 uk you can easily get to Dubai marina and multiple bars and restaurants. This hotel is very relaxed and favoured by families with young children but has adult only areas as well. Birds are a bit of a problem feeding off tables at times. So if you have a Hitchcock phobia, be aware at any hotel this happens on the Palm. On the whole I preferred this 3 floor hotel rather than being in a massive high rise hotel waiting for a lift on floor 25… way more chill and easy.
This was a very nice hotel. Very clean and tidy. The service was excellent. The staff were friendly and couldn't do enough for you.
I used uber for the first time which was excellent to go where you wanted to visit locally to the malls waterfalls etc.
I almost never leave a review for anything unless it was that incredible or that bad that I feel compelled to do so. Unfortunately, our stay at Sofitel fell into the latter category. Upon check-in, promptly escorted to what I would imagine is the dingiest, least impressive Family Apartment room that the hotel has. Located on the first floor facing the street, it looked like a room that had not been updated or had minor repairs made to it in a decade. We proceeded to upgrade the room (a our cost) to a Junior suite which was only marginally better in decor and upkeep, however, the view was an improvement relative to the room we were coming from. We were not notified of our VIP Platinum benefits at check in, and once we realized what those benefits were, the hotel was unwilling to apply them to the restaurant bill we’d already paid for. The front desk staff lacked professionalism at every interaction. However, I do want to note that the support staff (bellhops, maids, etc.) were all lovely. We stayed at three 5 star hotels during our trip to Dubai, and we travel extensively throughout the year. I can confidently say that this is not in fact a 5 star resort. A fair review would put this closer to a 3.5-4 star report. If you are looking for a cheap stay in Dubai and do not care about the quality of the room, resort or how you are treated, this is the place for you. However, if you are looking for the service and luxury aesthetic typically expected at a 5 star hotel, look elsewhere