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Pullman Phuket Karon Beach Resort

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for Pullman Phuket Karon Beach Resort

5 outdoor pools, free pool cabanas, pool umbrellas
View from property
Superior Suite, Sea View
Presidential Suite, 1 King Bed | Restaurant
4 restaurants, breakfast, lunch, dinner served; international cuisine
Bask in the sun on the white sand beach at Pullman Phuket Karon Beach Resort. Indulge in a Thai massage, enjoy kids' meals and international cuisine at one of 4 restaurants or sip cocktails from one of 3 poolside bars.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
The current price is NZ$337
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Twin Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Single Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Queen Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Superior Room, 2 Queen Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Sea View

View from room

Superior Room, 1 King Bed, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Double Beds, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Single Beds, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Junior Suite, 2 Single Beds, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Garden View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed, Garden View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View

Superior Suite, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Sea View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite, 2 Single Beds, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Double Bed, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Sea View

Junior Suite, 1 Double Bed, Sea View

Junior Suite, 1 Double Bed, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Sea View

Premium bedding, minibar, in-room safe, individually furnished

Superior Twin Room, 2 Single Beds, Sea View

Highlights

Furnished balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed, Garden View

Junior Suite, 1 Double Bed, Garden View

Junior Suite, 1 Double Bed, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • Sleeps 3
  • 1 Double Bed

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Front of property

Paradox Resort Phuket

  • Pool
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  • Parking included
8.8 out of 10, Excellent, 1,001 reviews
The price is NZ$401
includes taxes & fees
4 Mar - 5 Mar
Paradox Resort Phuket
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About the area

Map
333 Patak Road, Karon Beach, Karon, Phuket, 83100

What's nearby

  • Karon Beach - 11 min walk
  • Kata Beach - 5 min drive
  • Kata Noi Beach - 11 min drive
  • Big Buddha - 13 min drive
  • Patong Beach - 14 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 72 min drive

Restaurants

  • ‪Ciao bistro & cafe - ‬14 min walk
  • ‪EAT. Bar & Grill - ‬5 min walk
  • ‪Coffee Talk - ‬14 min walk
  • ‪Ocean Beach Club - ‬16 min walk
  • ‪Sails - ‬7 min walk

About this property

Pullman Phuket Karon Beach Resort

Luxury family-friendly hotel near Karon Beach
Located close to Big Buddha and Kata Beach, Pullman Phuket Karon Beach Resort provides 3 poolside bars, a beach bar and a corner/local shop. This hotel is a great place to bask in the sun with a white sand beach and beachfront dining. Indulge in aromatherapy, a Thai massage and a manicure/pedicure at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site.
You'll also find perks such as:
  • 5 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • 3 outdoor tennis courts, a free beach club on-site and express check-out
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 662 individually furnished rooms boast comforts, such as premium bedding and furnished balconies, as well as perks, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (THB 300 per 24-hour period)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: THB 650 for adults and THB 325 for children
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe' Cino
  • Ocean Beach Club
  • Sails Restaurant
  • Sand Court BBQ & Lounge
  • Thai Thai Restaurant

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Full-service spa
  • Playground
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,833 square foot of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hospital bed
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees of THB 383 apply to children ages 4-12 for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1900.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 650 for adults and from THB 325 for children
  • Fee for wired Internet in public areas: THB 300 per 24-hour period (rates may vary)
  • Airport shuttle fee: THB 1350 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children 16 and younger to access the Panorama Lounge after 5:30 PM.
Property Registration Number 08355270000245

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phuket Arcadia Resort Karon
Hilton Phuket Arcadia Resort
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia
Hotel Hilton Phuket Arcadia Resort & Spa Karon
Karon Hilton Phuket Arcadia Resort & Spa Hotel
Hotel Hilton Phuket Arcadia Resort & Spa
Hilton Phuket Arcadia Resort & Spa Karon
Hilton Phuket Arcadia Resort Spa
Hilton Phuket Arcadia Karon
Hilton Phuket Arcadia Resort And Spa

Frequently asked questions

Does Pullman Phuket Karon Beach Resort have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Pullman Phuket Karon Beach Resort?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Pullman Phuket Karon Beach Resort on 3 Mar 2025 start from NZ$337.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Phuket Karon Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Phuket Karon Beach Resort?

Self-parking is free at this property.

What time is check-in at Pullman Phuket Karon Beach Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Phuket Karon Beach Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Phuket Karon Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1350 per vehicle applies.

Where is Pullman Phuket Karon Beach Resort located?

Nestled on the beach, this Karon hotel is within 3 mi (5 km) of Karon Beach, Kata Beach and Big Buddha. Kata Noi Beach and Karon View Point are also within 6 mi (10 km).

Pullman Phuket Karon Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Serpil

Liked: Cleanliness, staff & service
Our booking was for 2 adults and a 12 year old child. Reservation confirmation was for a rom appropriate for 3 sleeps. However at the checkin we were charged for extra bed, reception claiming our 12 year old daughter is not a baby! That was unexpected and misleading. In addition the given room was too small for an additional bed. We paid for sea view but unfortunately with the smell and the noise from restaurant on the ground floor of the wing we were not even able to open our balcony door (the only window).
Stayed 6 nights in Jan 2025

6/10 Okay

sochigerel

Liked: Cleanliness
Stayed 4 nights in Jan 2025

6/10 Okay

Jayesh

Travelled with family
I have stayed at a number of Pullman properties in Asia (Thailand and Vietnam). Most recently the Pullman Phu Quoc 24th Dec to 1st Jan 25 I was very disappointed at the overall service and cleanliness of the property. Day 1 arrival, there were no towels available for guests at the swimming pool and we were advised to wait at least 1 hour. With two young children who had been swimming I found this completely unacceptable. Our room was also not cleaned for hours even after leaving the ‘make up room’ sign before leaving for breakfast and coming back to the room 2 hours later. After making a call to the reception to ask for the room to be cleaned and then spending a few hours in the swimming pool and beach and returning to the room it was still left uncleaned. After physically visiting the reception desk to complain, I was told that the Phu Quoc property rooms are only cleaned once a day after 3pm - I have never come across this explanation before in all my time of travelling around the world either for business or leisure. On arrival at the Pullman Karon Beach after check-in with family (3 rooms) I requested to speak to the manager. A lady (Jung) duly came to speak to me and I alerted her to the numerous service issues I experienced at the Phu Quoc property seeking her assurance that the same would not be repeated at the Karon Beach hotel. Day 1, after check-in I called the reception team to request 2 firm pillows and nothing arrived. I called again and still nothing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jestine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 10 nights in Jan 2025

2/10 Terrible

Georgiy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay as far away as possible. What a mess!

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities.
Stayed 7 nights in Nov 2024

8/10 Good

Vinay

Stayed 9 nights in Nov 2024

10/10 Excellent

Stephen Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Pullman was nothing short of amazing. The place is massive with multiple pools restaurants etc. heaps going on if you want that. Close to Karon Beach main centre for shopping etc. we had a room on the 12 floor overlooking the ocean. Amazing views with balcony, great room with bar fridge, tea coffee, water etc. good bathroom with bathtub. Comfy clean bed. Very quiet at night too. Special mention to all the super friendly staff. They can't do enough for you. In room food service was great too. Very special mention to our daily room cleaners Chompoo, Tang and Patty. They kept our room stocked up and spotless every day. If you need it they will sort it. Definitely return here for a holiday. Some advice. Use a translation app when asking for things as sometimes your request can get lost in translation. Prices are very reasonable too across the resort.
Stayed 7 nights in Nov 2024

4/10 Poor

Ali

Stayed 4 nights in Nov 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so friendly and helpful to us
Stayed 1 night in Nov 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Amenities, property conditions & facilities
This was an amazing stay ! The beach is right across the resort. Can grab taxi service right at the entrance to the resort! Excellent room. We stayed in a garden view and it was perfect, you could even see part of the shore line in our room. The staff cleaned our room several times a day, which was nice. Breakfast had a lot of options, including omelette station and more. There are many pools, some of which are open late, fun for night swimming. Would absolutely recommend !
Stayed 8 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Hussnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff
Stayed 3 nights in Oct 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Would have been nice to know that a lot of renovations where going on. A lot of disturbing noice
Stayed 10 nights in Oct 2024

10/10 Excellent

Suk Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its my 2nd time been here. I love the nice aea view and clean beach. Room service quality is good and reasonable.
Stayed 3 nights in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the plus side the property is in a good location and the staff are very nice. On the downside it recently changed from the Hilton brand to Pullman, as such it is undergoing extensive renovation. I was given a suite which I found to be very dated with the wood being scrappy and the electric installations being antiquated. After one night I asked to be moved to a refurbished room, which was a slightly smaller but far nicer and with modern amenities The pool area feels dated, but nonetheless pleasant. The gym was hit by flooding so there is a temporary gym. The renovations are due to take a year. In my humble opinion it would be better to return once the work is finished. The food I didn't find amazing nor did I find it bad. Access to the beach was nice and the town was close by. I found the in hotel amentiities to be pricey compared to the previous five star hotel I stayed in Bangkok. Mainly down to the renovations it is hard to understand how they can maintain a five star rating for guests, but I am sure it will be marvellous next year.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sujoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Enjoyed the sea views and grounds. Great breakfast. Cafe was subpar: had a panini and guacamole and pita. They forgot the lime juice required for the guacamole and pico de gallo. Furnishings are dated. Needs a refresh. A bit far from the nearest business areas. This was inconvenient as we wanted to eat outside. Overall we loved it!
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round!!
Perfect for relaxing! This resort is huge & has so much to offer, from great food, awesome pools and relaxing lounge areas/bars. Walk across the road to Karon beach & 10 minute stroll to main shopping district in Karon. Housekeeping is fantastic and rooms are left spotless! The restaurant food is 10/10 and good variety of vegan options. The team are so friendly and helpful, I personally fell ill during my stay (unrelated to the hotel) and as a solo traveler I couldn’t be more grateful for the staff as they looked after me and continually checked up to make sure I was okay until I was well enough to check out and head home. There are also humanely kept animals on the property that roam freely (roosters etc) and I thought this was a lovely touch, especially for me as I am an animal lover. Would highly recommend staying at this resort!
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 7 nights in Aug 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

YOUNGBIN

Stayed 2 nights in Aug 2024

8/10 Good

Sasha Sladana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Lucy, Campbelltown

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024