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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Experience an unforgettable getaway with luxury amenities like waterslides and cabanas. Enjoy delicious meals at La Pergola while taking in breathtaking views of paradise.

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free pool cabanas, pool loungers
Amber Room
Private beach, white sand
View from room
Sapphire, 2 Bedrooms | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot tub
The current price is NZ$733
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Ruby Suite

Ruby Suite

Ruby Suite

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Agatha King

Agatha King

Agatha King

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen

Agatha Queen

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
Premium bedding
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room

Sapphire Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Pillow-top bed
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room Standard With Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury family-friendly hotel
Take advantage of free water park access, a poolside bar and a corner/local shop at Sensira Resort & Spa Riviera Maya – All Inclusive. Indulge in a massage, a manicure/pedicure and aromatherapy at Inspiration Spa, the on-site spa. The on-site international cuisine buffet restaurant, La Pergola, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas and sunloungers
  • Free self-parking
  • An outdoor tennis court, babysitting (surcharge) and coffee/tea in reception
  • Concierge services, ATM/banking services and a porter/bellboy
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 359 rooms have comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at Sensira Resort & Spa Riviera Maya – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,771 square foot of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.32 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 23 Feb 2025 start from NZ$726.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sensira Resort & Spa Riviera Maya – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

Self-parking is free at this property.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Sensira Resort & Spa Riviera Maya – All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Sensira Resort & Spa Riviera Maya – All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 942 out of 1684 reviews
Rating 8 - Good. 367 out of 1684 reviews
Rating 6 - Okay. 172 out of 1684 reviews
Rating 4 - Poor. 98 out of 1684 reviews
Rating 2 - Terrible. 105 out of 1684 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Javier, Oakley

Disliked: Staff & service, property conditions & facilities
The restaurants in the first floor
Stayed 6 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible for families with kids. Our little ones loved the kids pool, trampoline area, beach option, buffet meals, zipline, movies and games. Staff was all wonderful, helpful, and kind. Would definitely recommend to those with small kids who want to keep them entertained and desire an all-inclusive atmosphere.
Stayed 3 nights in Jan 2025

4/10 Poor

Misun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros: The cabanas are free, and the facilities are clean. The kids' club is great, and Kayla (with short hair) was especially friendly, making the kids happy. Cons: The ocean water wasn’t very clear. The buffet food was bland and repetitive. The staff and concierge were unhelpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked all the service from the staff , everyone was very friendly and quick . The steak house was the best , great drinks and the service was top notch. The kids had a great time on the zip line and in the trampoline area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Massiel Yokaira Ybert De De La

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing! It’s the first time I see all inclusive that is actually all inclusive including the kids club which is amazing! Etzel in the kids club is wonderful my kids love her even they were there for just one hour. The best part is there is no wrist bands so no matter what type of room you have, everyone is treated the same. But even better there are not Time Share sale representatives! Very clean place and they cleaned our room every day without us asking them. They have a buffet which food is good everything excel for the sushi, they need to improve a lot with the Japanese food but other than that they have a nice variety of dishes every day. They have 4 different restaurants one is adults only, omg just try them Spectacular! Food is nothing but great and service is amazing. They all have a theme. The only thing you pay extra for is room service which is $10, not bad at all. And of course activities outside the hotel and the spa are things not included obviously. If you can, enjoy the spa, better than any other I have been before. Estefany and Yesi took care of me and their service went above and beyond. Yesi is amazing! The best massage I have ever had came from her, very professional and sweet. Staff is more than recommended, the guys by the pool and restaurant are so pleasant and professional, always asking what else they can do for you! Going above and beyond Ivan Ceron nothing but great, very nice, did everything on his hands to make us feel welcomed
Stayed 4 nights in Jan 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Jan 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Priscilla Wing-Kan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Jan 2025

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service
The property was dated and needs proper renovations for the price being charged. Seems like a lot of patch work has been done. There were lizards in my room coming in from a broken window (no one ever came to fix). The resort informed me that they were not dangerous! I replied so I still don't want them in my room! When it rained, the walkways flooded. Property needs some TLC. The staff was AMAZING. I had the Ruby Suite, that came with a butler. and everyone was amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Megan Ashley, Green Bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! We loved our room. Traveled with another couple and they accommodated adjoining rooms for us. So much for the kiddos to do. We enjoyed all food/drinks. Buffet was open for all 3 meals. Service was great for buffet and in restaurants, not slow. The steak house was our favorite. We didn't plan on utilizing the kid's "daycare", but my 9-year-old saw it and really wanted to go. So much to do in there! And since parents aren't allowed, we signed her up. We had her bring her iPad so she could communicate with us and let us know when she wanted to be done. The staff would also be able to call you if needed. I would not return to this resort, only for the condition of the ocean, which is out of the resort's control. The ocean is full of sea grass and not clear. No one really went in it. We love to snorkel and be in the ocean so that was a downer for us. If you aren't an ocean go-er, then this would not matter for you. The resort itself really is wonderful and 5 star all the way in every aspect! There is a separate adult only side with a pool and hot tub. The pools were cold, but we did not have good weather. That did not stop my child from swimming though! The hot tub was hit or miss. Sometimes it was hot, other times it was just warm. The night entertainment was enjoyable. They have a coffee shop that serves a variety of specialty coffees, sandwiches, fruit, yogurt and ice cream. We also really enjoyed that. We did a couple excursions right through the hotel.
Stayed 7 nights in Jan 2025

4/10 Poor

Mike

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The reason we book this resort, because under description it said that it was build in 2020, but that is not true. It was remodeled in 2020 and still need more remodeling, because it is old resort and buildings. During our stay it was continued being patched and painted. Water got in through different spots and wind was whistling though the door. During our 5 day stay it was raining and windy for few days. The beach was dirty, water was dirty. No body swimming in the ocean.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kulvir

Stayed 5 nights in Jan 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient floor plan with easy access to all of the facilities and the beach. Good food, it was easy to book the restaurants. Recommend French, Rodeo and Mexican. Italian was so so. Buffet is very good. The service personnel is great. Especially I would like to thank our buttlers Joao and Cristian for helping with every request - top of the line service. The beach is very good - no rocks, almost no weeds and they clean the sand every day. No waves due to the location I think - great for swimming. They have excellent shows in the theater every night. Great activities for kids - just a paradise. They have adults only pool and hot tub which is great if you want quiet experience. If someone from administration would read this review, the only request is to return Karaoke. They used to have it but stopped for unknown reason. Everybody loves karaoke, it's a lot of fun and it would be great to have it back.

8/10 Good

zaki

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the place and the different activities loving and caring staff… very recommended …………….
Stayed 5 nights in Jan 2025

10/10 Excellent

kassem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our first time going to Cancun, the hotel is great for families especially if you have babies under 5 year old , first the resort is small so easy access to everything don't have to walk lot like other resorts their huge , and because its not a huge resort its super clean and staff are very friendly! Pools are clean sand is clean but beach water its not which is common there at most of the resort in that area , food is good especially at the restaurant the buffet was ok . Daycare for kids you can keep them and make sure you woke up early and go to the beach and reserve one of the beds down their is not lot of them and they will be gone by 7:30 am . Overall its very nice quit and the most important was for me its very clean and the stuff was super nice , housekeeping will come every day and make sure the room look great
Stayed 5 nights in Jan 2025

6/10 Okay

Marko

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Labiba

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Food was okay. Staff are excellent and very hospitable. Pools were not heated and beach was only cleaned once a day. Lots of entertainment for kids.
Stayed 7 nights in Jan 2025

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Sensira was fantastic. The staff and service was incredible. Food was excellent as was our room. We loved the smaller size of the resort making it easily walkable. The kids pool area was great and our children LOVED going to the kids club. The entertainment staff worked hard and put on great shows. The spa was also a highlight. Definitely recommend this resort and would love to return one day.
Stayed 3 nights in Dec 2024